The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.
Article conforms to my order!! The only downside is that the ordered item does not have a stock status. So delay unknown, I received my order after 15 days otherwise serious company
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Response from Cycles et Sports
Hello David,
We sincerely thank you for your positive feedback and your trust in our store. We are delighted that the item matches your order and we take your comment regarding stock availability into account. Your satisfaction is important to us.
Best regards,
The Cycles and Sports team
A
Alexandre G.
Rating: 4 out of 5
following a purchase from 13/06/2026
Very good
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Response from Cycles et Sports
Hello Alexandre,
Thank you for your positive feedback and we are delighted that you are satisfied with your experience at Cycles and Sports. Your feedback encourages us to continue providing the best possible service.
Best regards,
The store team
E
Eric C.
Rating: 4 out of 5
following a purchase from 23/04/2026
Super service
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Response from Cycles et Sports
Hello Eric,
We warmly thank you for your positive feedback and your rating of 4/5. It is a pleasure to know that our service has satisfied you. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Cycles and Sports team
J
jean-marie L.
Rating: 4 out of 5
following a purchase from 16/01/2026
good
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Response from Cycles et Sports
Hello Jean-Marie,
Thank you for your positive feedback regarding our site "Cycles et Sports". Your satisfaction is our priority, and we are delighted that you found your experience pleasant. Please feel free to share your suggestions to further improve our services.
Best regards,
The Cycles et Sports team
M
Madalena G.
Rating: 4 out of 5
following a purchase from 18/03/2026
.
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Patrick G.
Rating: 4 out of 5
following a purchase from 03/03/2026
Product compliant with my expectations and top delivery.
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Response from Cycles et Sports
Hello Patrick,
We sincerely thank you for your positive review of our site "Cycles et Sports". We are delighted to learn that the product met your expectations and that you appreciated the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon for more purchases.
Best regards,
The Cycles et Sports team
F
frederic C.
Rating: 4 out of 5
following a purchase from 09/04/2026
Good responsiveness of customer service
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Response from Cycles et Sports
Dear Frédéric, we sincerely thank you for your positive feedback regarding our customer service. Your satisfaction is our priority, and we are delighted to learn that you appreciated our responsiveness. Please do not hesitate to contact us if you have any other questions or needs!
Best regards,
The Cycles and Sports team
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Philip A.
Rating: 4 out of 5
following a purchase from 09/10/2025
Good
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Response from Cycles et Sports
Hello Philip,
Thank you for your feedback, and we are delighted to hear that you had a positive experience on our site "Cycles and Sports". Your satisfaction is our priority, and we hope to provide you with an even better experience during your next visit. Please feel free to share your suggestions or specific needs with us.
Best regards,
The Cycles and Sports Team
C
Cyrille R.
Rating: 4 out of 5
following a purchase from 01/10/2025
Speed of order taking and delivery times. The ordered products are compliant in terms of quality.
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Response from Cycles et Sports
Hello Cyrille,
Thank you very much for your positive feedback! We are delighted that you appreciated the speed of our service and the quality of our products. Your satisfaction is our priority. We look forward to seeing you again at "Cycles and Sports"!
Best regards,
The "Cycles and Sports" team
F
Fabrice M.
Rating: 4 out of 5
following a purchase from 19/08/2025
Good
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Response from Cycles et Sports
Hello Fabrice,
Thank you very much for your review and your rating of 4/5! We are delighted that you had a good experience on our site "Cycles and Sports". Please feel free to share your suggestions to further improve our services.
See you soon,
The "Cycles and Sports" team
P
Pascal R.
Rating: 4 out of 5
following a purchase from 06/08/2025
Regarding the two products. Nothing to report. However, it would have been interesting to have a delivery date. I had to follow up by email and despite the response there was still a delay. Too bad because this order was really urgent. I didn't have the chance to wear it.
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Response from Cycles et Sports
Hello Pascal,
Thank you very much for your feedback and your rating. We are delighted that you like the products. We sincerely apologize for the delivery delay and the lack of information regarding this matter. Your feedback is valuable, and we will do everything we can to improve our communication. Please do not hesitate to contact us directly for any urgent future orders; we will do our best to assist you.
Best regards,
The Cycles and Sports team
T
Thierry P.
Rating: 4 out of 5
following a purchase from 21/08/2025
Until the receipt of my order everything was perfect!!! I sent an email 3 days ago because one item was defective but still no response.... I hope to get a reply soon.
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Response from Cycles et Sports
Hello Thierry,
Thank you for your feedback and for the 4/5 rating. We are pleased to hear that your order went well. We sincerely apologize for the delay in responding regarding your defective item. Please be assured that our team is actively working to resolve your issue and will contact you as soon as possible. Thank you for your understanding and patience.
Best regards,
The Cycles and Sports team
L
LAURENT C.
Rating: 4 out of 5
following a purchase from 31/07/2025
Despite a problem with availability, everything went well with the order and delivery. Very attentive.
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Response from Cycles et Sports
Hello Laurent,
Thank you for your feedback and for your rating of 4/5. We are pleased to hear that your order and delivery went well, even though we regret the availability issue encountered. Your satisfaction is our priority, and we strive to listen to our customers.
Best regards,
The Cycles and Sports team
F
Franck P.
Rating: 4 out of 5
following a purchase from 29/07/2025
Good helmet, but like all, the visor doesn't hold well, I lost it after... one day!
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Response from Cycles et Sports
Hello Franck,
Thank you very much for your feedback and your rating of 4/5. We are delighted to hear that you appreciate our helmet. We take note of your comment regarding the visor and we will work on improving this point. Please do not hesitate to contact us for any questions or assistance.
Sportingly,
The Cycles and Sports team
P
Patrick D.
Rating: 4 out of 5
following a purchase from 16/07/2025
Dommage que le beau packaging Assos soit arrivé complètement écrasé. Envoyé par la poste non emballé dans carton
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Angélique B.
Rating: 4 out of 5
following a purchase from 11/06/2025
Fast refund after a return (size issue). Too bad the exchange was not possible. I had to turn to another site.
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Response from Cycles et Sports
Hello Ang lique,
Thank you very much for your feedback and your rating of 4/5! We are delighted to hear that you appreciated the speed of the refund. We understand your disappointment regarding the inability to exchange your product and we take your comments into account to improve our service. We hope to see you again soon on our site!
Best regards,
The Cycles and Sports team
E
ERIC M.
Rating: 4 out of 5
following a purchase from 05/06/2025
Very slow delivery
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Response from Cycles et Sports
Hello Eric,
Thank you for your feedback and your rating of 4/5. We are sorry to hear that the delivery took longer than expected. We are doing our best to improve this aspect and ensure an optimal experience for our customers. Your feedback is valuable and will help us progress.
Best regards,
The Cycles and Sports team
P
Philippe M.
Rating: 4 out of 5
following a purchase from 10/06/2025
Very satisfied
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Response from Cycles et Sports
Hello Philippe,
We sincerely thank you for your feedback and are delighted to learn that you are very satisfied with your experience on our site "Cycles et Sports". Your satisfaction is our priority, and your valuable feedback encourages us to continue improving our services. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Cycles et Sports team
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Eric P.
Rating: 4 out of 5
following a purchase from 07/06/2025
Perfect, fast delivery, excellent gobik item
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Response from Cycles et Sports
Hello Eric,
We sincerely thank you for your positive feedback and your rating of 4/5. We are delighted to hear that you appreciated the speed of our delivery as well as the quality of the Gobik item. Your satisfaction is our priority and we hope to see you again soon on our site for new cycling adventures.
Best regards,
The Cycles and Sports team
J
JEAN-PIERRE B.
Rating: 4 out of 5
following a purchase from 15/05/2025
Good
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Response from Cycles et Sports
Hello Jean-Pierre,
We sincerely thank you for your positive feedback on our site "Cycles et Sports". We are delighted to hear that your experience was satisfactory. If you have any suggestions to improve our services or products, please feel free to share them with us. We look forward to seeing you again soon!
Best regards,
The Cycles et Sports team
P
Pascal J.
Rating: 4 out of 5
following a purchase from 07/05/2025
Excellent service from this seller. Product compliant with the brand. Ultra fast delivery, perfect tracking. Experience to renew.
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Response from Cycles et Sports
Hello Pascal, we warmly thank you for your flattering review and are delighted that you enjoyed your experience on our site "Cycles and Sports". Your satisfaction regarding the product's compliance and the speed of delivery encourages us to continue providing quality service. We look forward to seeing you for your next purchases!
See you soon! The Cycles and Sports team
P
Pascale D.
Rating: 4 out of 5
following a purchase from 28/04/2025
Delivery time a bit long this time ...
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Response from Cycles et Sports
Hello Pascale,
Thank you for your feedback and your rating of 4/5. We are sorry to hear that the delivery time did not meet your expectations this time. We are doing everything we can to improve our service and provide you with an optimal experience. Please do not hesitate to contact us for any questions or needs.
Best regards,
The Cycles and Sports team
H
Haji Sidek Haji Y.
Rating: 4 out of 5
following a purchase from 28/03/2025
Speedy delivery and good quality product.
A
Aude M.
Rating: 4 out of 5
following a purchase from 19/04/2025
I am delighted with my purchase, however I am not convinced by the system that allows replacing the 3-point plate with the SPD plate, honestly it's much harder than in the video! I don't understand why it's so hard to equip our children, when you don't know much it's a nightmare!
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Response from Cycles et Sports
Hello Aude,
Thank you for your feedback, and we are delighted to hear that you are satisfied with your purchase. We encourage you to contact us directly or visit the store for personalized assistance. Your satisfaction is our priority, and we wish to support you as best as we can with your needs.
Best regards,
The Cycles and Sports Team
J
jean pierre C.
Rating: 4 out of 5
following a purchase from 02/04/2025
Conforms to the purchased product fast delivery.
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Response from Cycles et Sports
Hello Jean Pierre,
Thank you for your positive feedback and we are delighted to hear that you are satisfied with your purchase as well as the speed of delivery. Your satisfaction is our priority and we hope to see you again soon on our site "Cycles and Sports".
Best regards, The "Cycles and Sports" team
B
Bernard B.
Rating: 4 out of 5
following a purchase from 17/03/2025
Speed of shipping
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Response from Cycles et Sports
Hello Bernard,
Thank you very much for your positive feedback and recommendations! We are delighted to hear that you are satisfied with your experience with "Cycles and Sports". Your feedback on the delivery and the compliance of the equipment is greatly appreciated.
We look forward to serving you again!
Best regards,
The Cycles and Sports team
S
Sandrine D.
Rating: 4 out of 5
following a purchase from 06/03/2025
Serious site with customer service available by phone. The only complaint I can make is that the order was placed on March 6 and the item was only shipped on March 13 for reception on March 17.
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Response from Cycles et Sports
Dear Sandrine,
Thank you for taking the time to share your feedback on our site "Cycles et Sports". We are delighted that our customer service was able to assist you effectively. We apologize for the shipping delay you experienced and understand the importance of prompt delivery. Rest assured that we are constantly working to improve our timelines to better satisfy our customers. We look forward to serving you again!
Best regards,
The Cycles et Sports team
L
Laurent G.
Rating: 4 out of 5
following a purchase from 03/03/2025
I am satisfied with My expectations
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François D.
Rating: 4 out of 5
following a purchase from 01/03/2025
Product in perfect condition. Delivery a little long.
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jacques D.
Rating: 4 out of 5
following a purchase from 14/02/2025
well
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patrice G.
Rating: 4 out of 5
following a purchase from 16/02/2025
Good item, fast delivery
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NADEGE L.
Rating: 4 out of 5
following a purchase from 06/02/2025
Satisfactory product, size ok. The only drawback is that the instructions for adjusting the straps are not included in the package.
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Laurent B.
Rating: 4 out of 5
following a purchase from 11/01/2025
Fast and accurate delivery
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Chantal I.
Rating: 4 out of 5
following a purchase from 11/12/2024
many quid pro quos with the order which generated a delivery time of almost 1 month
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Response from Cycles et Sports
Hello Chantal, thank you for your feedback on our Cycles et Sports website. We apologize for the misunderstanding that led to a longer-than-expected delivery time. We have taken your comment into account and will do everything we can to improve our service. Thank you for choosing Cycles et Sports
J
jerome P.
Rating: 4 out of 5
following a purchase from 28/12/2024
Sites not up to date on sizes
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Response from Cycles et Sports
Thank you for your constructive feedback, Jérôme. Customer satisfaction is very important to us, and we'll be sure to update our product sizing information as soon as possible. Cycles and Sports
R
René L.
Rating: 4 out of 5
following a purchase from 20/11/2024
Efficient service. The jacket I received was satisfactory
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Arnaud R.
Rating: 4 out of 5
following a purchase from 15/11/2024
The garment's characteristics didn't match what I was looking for. But was it up to Cycles et Sports to be more exhaustive than the manufacturer's data... that would be quite a job. So I used the returns procedure. No worries about processing and reimbursement. On arrival, however, I had to pay for the return postage. That was the small problem with this mail-order experience. Then there were a few minor stock updating problems, with a partial cancellation due to an unavailable item. Finally, very "human" contacts, and that's a pleasure.
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Véronique D.
Rating: 4 out of 5
following a purchase from 18/11/2024
Received as ordered. However, I would have liked a small welcome gift for the new customer!
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Ghislaine A.
Rating: 4 out of 5
following a purchase from 18/11/2024
The delivery was on time and in good condition. For the moment I can only say that because it is a Christmas gift.
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Corine V.
Rating: 4 out of 5
following a purchase from 09/11/2024
Professional, trustworthy team Too bad there's no correlation between store stocks and the Internet.
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