The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
I have not received the package, the delivery company says they tried to deliver it but the delivery point was not accessible, the only thing is that they have prohibited parking in front and that is why they do not deliver it.
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DAVID M.
Rating: 1 out of 5
following a purchase from 21/10/2025
can give a review yet as my order hasn,t arrived ?
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ERIC G.
Rating: 1 out of 5
following a purchase from 15/10/2025
Express order billed at 14.00 euros arrived more than 48 hours later, wrong part due to your responsibility as I correctly specified the model and the return is at my expense, so it's better to order from a Chinese site because I think the parts come from the same place
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Response from DAM Marine
Hello, first of all I'm sorry to hear that the seal is not the right one.
- You ordered on October 15th via COLISSIMO (so 2-3 days delivery) and were delivered on October 17th (so 48 hours, as expected). The express delivery is colissimo, here is the tracking of your package just in case: https://www.laposte.fr/outils/suivre-vos-envois?code=9V35144247813.
- In your return email, you tell us that the mistake is yours, you did not consult our teams for a quote and you ordered this part alone. So the mistake is not ours, we have a sales team available from 8am to 12pm and from 2pm to 6pm from Monday to Friday to assist you when purchasing your parts. Sorry to hear that the seal is not the right one again, but you ordered alone on the website, which justifies the non-acceptance of your return by our teams.
Best regards, the DAM Marine team
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- V.
Rating: 4 out of 5
following a purchase from 14/10/2025
Excellent quality ordering service.
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Response from DAM Marine
We sincerely thank you for your positive feedback regarding our ordering service. We are delighted that you found the quality to meet your expectations. Please do not hesitate to reach out to us for any future requests or needs, we will always be at your disposal.
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PHILIPPE B.
Rating: 4 out of 5
following a purchase from 30/09/2025
Very good reception
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JEROME T.
Rating: 4 out of 5
following a purchase from 30/06/2025
Quick and efficient
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TOM F.
Rating: 4 out of 5
following a purchase from 22/09/2025
Perfect
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Response from DAM Marine
Hello Tom,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that you had a satisfactory experience on our DAM Marine site. Please feel free to reach out to us if you have any suggestions to further improve your experience.
See you soon,
The DAM Marine team
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- M.
Rating: 4 out of 5
following a purchase from 16/09/2025
Fast and efficient service even being in the overseas territories
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Response from DAM Marine
Hello,
We warmly thank you for your positive feedback regarding our service. We are delighted to know that you appreciated the speed and efficiency of our team, even from the overseas territories. Your satisfaction is our priority, and we hope to assist you again for your future orders.
Best regards,
The DAM Marine team
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SALVATORE T.
Rating: 4 out of 5
following a purchase from 18/09/2025
Nothing to say, everything is perfect, the package corresponds perfectly
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Response from DAM Marine
Dear Salvatore,
We sincerely thank you for your positive feedback and are delighted to learn that the package met your expectations. Your satisfaction is our priority, and we want to assure you that we will continue to provide quality service.
Best regards,
The DAM Marine team
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MICHEL B.
Rating: 4 out of 5
following a purchase from 15/09/2025
I appreciate the speed of shipping and the quality of the online plans
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Response from DAM Marine
Hello Michel,
Thank you very much for your positive feedback! We are delighted to hear that you appreciate the speed of our shipments and the quality of our online plans. Your satisfaction is our priority and it encourages us to continue improving our services. Please do not hesitate to reach out to us for any questions or needs.
Best regards,
The DAM Marine team
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ERWANN R.
Rating: 4 out of 5
following a purchase from 12/08/2025
Very well fast
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EMMANUELLE M.
Rating: 2 out of 5
following a purchase from 31/07/2025
This message is to report a bad experience regarding the delivery to the pickup point: your site does not announce the time when the package will wait at the pickup point. I found myself in a situation where the package arrived earlier than expected at the pickup point and only stayed there for 4 working days. It was impossible by phone to try to extend the time before being returned to DAM marine. It was complicated to organize the pickup within the allotted time while another nearby pickup point would have avoided all these hassles. This is a small improvement that should be considered for a better customer experience.
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Response from DAM Marine
Hello, we are sorry to hear about this unfortunate incident. The pickup point is chosen by the customer, then it is Colissimo or Chronopost that manage it along with the pickup point. Normally, the pickup points are supposed to keep your package for about 2 weeks according to the carriers' terms of use. Unfortunately, the situation is beyond our control; we no longer have any influence once the package has been correctly delivered to the pickup point you selected. But if another problem like this occurs, do not hesitate to contact us so that we can get in touch with the carrier.
Best regards,
J
JEAN-FRANCOIS S.
Rating: 4 out of 5
following a purchase from 24/07/2025
Thank you
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Response from DAM Marine
Dear Jean-Franois,
We sincerely thank you for your review and your rating of 4/5. We are delighted that you had a positive experience on our DAM Marine site. Please do not hesitate to reach out to us if you have any questions or suggestions. Your satisfaction is our priority!
Best regards,
The DAM Marine team
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HINFRAY O.
Rating: 4 out of 5
following a purchase from 18/07/2025
Great
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YANNICK M.
Rating: 4 out of 5
following a purchase from 12/07/2025
-
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Response from DAM Marine
Hello Yannick,
We sincerely thank you for your positive feedback on our DAM Marine site. Your satisfaction is our priority, and we are delighted to see that you appreciate our services. Please do not hesitate to share your suggestions with us to improve further.
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FREDERIC T.
Rating: 4 out of 5
following a purchase from 06/07/2025
Very satisfied with the speed of order processing and delivery
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Response from DAM Marine
Dear Frédéric,
We warmly thank you for your positive review and your rating of 4/5. We are delighted to hear that you were satisfied with the speed of processing your order and the delivery. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.
Best regards,
The DAM Marine team
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ANTOINE G.
Rating: 2 out of 5
following a purchase from 26/06/2025
You confirmed to me that my package would arrive the next day, it came the day after.
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Response from DAM Marine
Hello, there is surely a misunderstanding.
You placed an order on 26/06 with COLISSIMO. It is clearly stated in the delivery times displayed during your order that Colissimo estimates a delivery delay of between 2 and 3 days.
You were delivered on Saturday 28/06 as stated in the colissimo tracking:
https://www.laposte.fr/outils/suivre-vos-envois?code=9V35001392922
The only carrier that allows delivery in 24 hours is CHRONOPOST, which costs a bit more but must be selected by you directly.
Best regards,
S
SEBASTIEN B.
Rating: 4 out of 5
following a purchase from 19/06/2025
Hello I did not receive the correct item
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OLIVIER F.
Rating: 3 out of 5
following a purchase from 18/06/2025
very good
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STEPHANE P.
Rating: 3 out of 5
following a purchase from 08/06/2025
I wish to make a return because the part does not match
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Response from DAM Marine
Hello, to make a return do not hesitate to send us an email at [email protected], a sales representative will contact you to do what is necessary.
Best regards,
C
CLAUDE V.
Rating: 3 out of 5
following a purchase from 10/06/2025
Order received very quickly and in accordance with my order, but one of the ignition head articles arrived with an impact and cracked! (probably during transport), I just placed another order for that.
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Response from DAM Marine
Hello, we are sorry for this inconvenience.
Please try to contact us directly at [email protected] so that we can find a solution to this.
Best regards,
E
ERIC B.
Rating: 1 out of 5
following a purchase from 04/06/2025
I still haven't received my package so I prefer not to because it's the first time this has happened
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Response from DAM Marine
Hello, your package arrived on 06/06/25 at your SUPER U pickup point, sorry that you didn't receive a notification it seems that Colissimo did not send it to you.
Here is your tracking link: https://www.laposte.fr/outils/suivre-vos-envois?code=6M21716710755
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NORMAN P.
Rating: 1 out of 5
following a purchase from 28/05/2025
I did not receive the items yet
Response from DAM Marine
Hello, your products arrived on 05/06, we are sorry for the delay but it is beyond our control, it is the carrier who was late in delivery.
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SEBASTIEN R.
Rating: 1 out of 5
following a purchase from 27/05/2025
Nothing to say about the site, the products, etc... however, shipping costs are excessive for an express delivery at 1 PM, conclusion: delivery almost a week later!!!!! I am waiting for a refund of the shipping costs!!!!
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Response from DAM Marine
Hello, thank you for your feedback.
We are sorry to hear about this delay, which is unfortunately beyond our control. However, we have contacted Chronopost and our teams will get back to you as soon as possible to compensate you for this delay.
Best regards,
D
DAMIEN P.
Rating: 2 out of 5
following a purchase from 19/05/2025
One day late for the receipt of the package while I had paid for express shipping.
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Response from DAM Marine
Hello, you paid for a home Colissimo, it is clearly indicated on the site during the order that home Colissimo has a delivery time of between 2 and 3 working days (48 to 72 hours). You ordered on Monday and were delivered on Thursday, so it falls well within the 48 to 72 hours. Therefore, there is no delay, here is the tracking of your package: https://www.laposte.fr/outils/suivre-vos-envois?code=9V34967999343 Best regards,
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- B.
Rating: 3 out of 5
following a purchase from 24/05/2025
Some items were missing from the order while they were available in the quote that was communicated to me! It's a shame I didn't receive an email to inform me of this because I was stuck and could have managed otherwise if I had known in time! Otherwise, everything else was impeccable!!
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STEPHANE D.
Rating: 3 out of 5
following a purchase from 11/05/2025
Excessive price, but good quality parts.
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SEBASTIEN P.
Rating: 2 out of 5
following a purchase from 01/05/2025
I placed an express order by phone to confirm the reference and was told that the engine serial number was not needed. I received the part on time, but it was not the correct model. I don't understand the person I spoke to on the phone who confirmed it without having the serial number.
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Response from DAM Marine
Hello, we apologize for this inconvenience, our teams have already contacted you to resolve this dispute.
Best regards,
W
WILFRID R.
Rating: 1 out of 5
following a purchase from 26/04/2025
The Yanmar equipment I ordered from you based on your exploded diagrams does not match my Yanmar pump that is on my boat. When I went to Yanmar in Port Camargue, they confirmed that my equipment was completely standard. You are asking me to return the equipment on the condition that it has not been unpacked, otherwise the return will be at my expense. It is obviously unpacked, otherwise how would I know that it does not fit. I am therefore very unhappy. I am requesting a refund as it is clear that the error is on your part. Best regards,
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Response from DAM Marine
Hello, the original oil seals for the YANMAR 2GM20 are indeed 10x25x7. Your pump has most likely been changed. The error does not come from us because we cannot anticipate the pump change; we have followed Yanmar's views on our website. Our team has already contacted you to resolve this dispute.
Best regards,
F
FABRICE B.
Rating: 4 out of 5
following a purchase from 29/04/2025
Perfect
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Response from DAM Marine
Hello Fabrice,
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Gilles F.
Rating: 4 out of 5
following a purchase from 24/04/2025
Very good site to order engine parts and the sellers advise you with professionalism.. I recommend
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Response from DAM Marine
Hello Gilles,
We sincerely thank you for your positive review and for your recommendation. We are delighted to hear that you found our site useful and that our sellers were able to advise you professionally. Please feel free to reach out to us if you need help or additional information in the future.
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- B.
Rating: 2 out of 5
following a purchase from 11/04/2025
Problem with a collector. Warranty request but no response from them despite all my requests and no solution for now, still waiting after several days.
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Response from DAM Marine
Hello, we were first waiting for a response from INDMAR to proceed with the warranty, since we are unfortunately not the manufacturer of the collector. However, we kept you informed every day and you even went so far as to insult one of our collaborators over the phone. And despite that, as soon as we received a response from INDMAR, we sent a new collector on 23/04 exactly. The necessary steps have been taken, best regards.
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FREDERIC S.
Rating: 1 out of 5
following a purchase from 16/04/2025
Hello, I had sent you a request for help to find a seal for a lower unit that we could not identify, I sent you the specifications of the seal and the core to find the O-RING, you gave me a quote and I placed the order, what I received has nothing to do with what I needed, I sent you the specifications and you didn't even check. I spent more than 70 euros for nothing, I am very disappointed.
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Response from DAM Marine
Hello, we are sorry for this inconvenience, please feel free to contact us by email at [email protected] so that we can resolve this issue.
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MICHEL L.
Rating: 1 out of 5
following a purchase from 11/04/2025
I ordered a Suzuki maintenance kit https://www.dam-marine.com/fr/kit-entretien-moteur/69939-kit-entretien-suzuki-df100a-115a-140a-17400-92823-17400-92823.html you can clearly see an anode in the photo, it is not specified in the text that it will not be delivered and that is what happened. The photo does not correspond to the kit for a DF140A engine and your description does not list the delivered contents. Your presentation of the kit is misleading, it is disappointing.
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Response from DAM Marine
Hello, after checking the kit, the kit is indeed complete and has all the parts shown in the photo. Please contact us directly by email to resolve this issue: [email protected]
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GERARD C.
Rating: 4 out of 5
following a purchase from 10/04/2025
Really express home delivery 👍👍 Package well wrapped. Product conforms to its description regarding trim seals. A bit expensive for my taste though...
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Response from DAM Marine
Hello Gérard,
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FRANCIS T.
Rating: 3 out of 5
following a purchase from 10/04/2025
Good reception
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Response from DAM Marine
Hello, thank you for your feedback, however we would like to know what made you give only 3 stars? Was there an issue with your order?
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FRANCISCO L.
Rating: 4 out of 5
following a purchase from 05/04/2025
Everything perfect and good price oh and fast
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MECA A.
Rating: 2 out of 5
following a purchase from 03/04/2025
I placed an order by phone with a technician who confirmed that my order would be complete, but he forgot some important seals that had to be urgently sourced from Volvo.
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Response from DAM Marine
Hello, we are sorry to hear that we made a mistake. Next time, please do not hesitate to contact us directly so that we can rectify this issue. Best regards,
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LAURENT M.
Rating: 3 out of 5
following a purchase from 02/04/2025
Very well-made site and good responsiveness from the sales service. Parts delivered quickly and well packaged. The only downside is that the contact person was not very friendly when I requested information by phone.
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Response from DAM Marine
Hello, thank you for your feedback! We are glad that our site and the delivery satisfied you. We understand your feelings regarding your contact person, and we apologize if you took it the wrong way; however, our salespeople have been very busy lately, which may explain less friendly responses as we try to meet all requests. Thank you for this feedback, we always try to remain as friendly as possible, sorry for this feeling once again. Best regards,
C
CHARLES P.
Rating: 3 out of 5
following a purchase from 27/03/2025
Delivery time not respected and too long.
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Response from DAM Marine
Hello, you ordered a Colissimo home delivery on March 27. We therefore shipped your package on the same day, and Colissimo delivers within 2 to 3 days, as it is not express delivery. You received your package on Saturday, March 29, which means 2 days, so the delivery time was respected.
Delivery in less than 24 hours only applies to express delivery by Chronopost.
Best regards, the DAM Marine team
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