Customer reviews of DAM Marine

Normal service,postage high.

very good customer service

Super reactive team

Very good! I just wish the advisor had taken a little more time to talk on the phone.

Ok but Yanmar advertised parts & generic parts on delivery!

I consulted Dam Marine for a recurring problem since 2 years for a trim sensor problem on a boat brand Fours winns.after study they advised me a trim sensor brand Recmar ref 3863007.in the end they did not do better than the predecessors.I bought 3 trim sensors in 3 years from various dealers who have all sold me Recmar.on arrival I have just solved the problem with original part Volvo penta. So in the future, no more Recmar.

Fast delivery and returns

The hose kit does NOT include the cerflexes that are shown in the kit image on your website ...

Fast and easy delivery

I placed an order and the store assistant should have "advised" me that there was a turbo kit. Instead of ordering everything by the case.

Very good team

Very good packaging, perfect reception, but the product was not adapted to my engine, so the product was returned, and then the problems started. Sincerely pierre

I placed this express order because it was an emergency.I received two O-rings in the parcel that didn't match the part numbers.I had to recommend them to volvo.Result: a week's delay and my customer not happy.

As a neophyte, I need a lot of expert advice. I feel like I'm bothering people by asking all my questions.

Fast delivery and conforms to the order, but products are very expensive compared to the competition.

I am very offended by the treatment of this French company and I feel cheated because I ask them a fuel cooler for a Volvo Penta D4 260 hp and it turns out that after receiving it does not fit me and 4 days later I return it paying me the postage q are 90 from Spain. I buy again after payment another oil cooler which is noted that it has been stored for a long time (it comes with rust stains on the casing) and it costs me about 1000. And what is my surprise when DAM MARINE answers me saying that they will not refund me the money of the first cooler that I have returned saying that this had been manipulated being this a real lie since the product was taken out of the box and to see that it was not the original was reintroduced and packaged carefully to return it to their facilities.now they tell me that I have 15 days to go through their facilities in France to pick it up living in Spain or that I pay again the postage for them to resend it to me. If they do not give me a fair solution I will put it in the hands of my lawyer and the consumer protection office and I will report it on all social networks. I am very careful with DAN MARINE! The answer to this comment is not real. The cooler was spotless with no scratches or cracks or anything. No tampering, but how easy it is after having charged you for it not to return the money... and say q anything to avoid it. End of my plea!!!...I already know where I will not buy a replacement for my boat.

parts available, 48h delivery

Despite a big problem, parcel mislaid by the post office.they did what was necessary, even if it took a long time,which is not easy when a customer is waiting and is stuck at the port.some suppliers send back the parts as soon as possible and solve the problem with the carrier afterwards, to think about But good, reliable and honest are great qualities.

trop compliqe ca me donne envie d'allerersur un autre site

Fast, efficient response

Friendly and competent, but very high prices.

Parts order for an old yamaha 2 stroke 115hp v4 mill. Fuel filter and bowl, decanter bowl and filters in particular. While the latter was fine, the former didn't hold up even though it was sold as a yamaha equivalent part. As a result, the screw thread on the bowl didn't hold, even though it had been tightened by hand to reduce a slight leak... Several pump strokes on the bulb and the bowl was ejected under pressure... Screw thread screwed up... OUT OF ORDER. Conclusion: poor quality materials. As a result, you never know when you're ordering a part if you've got a Yamaha or similar standard... I'd like things to be written more clearly and for us to know what we're buying.

delivery was fast, but no assembly instructions included.

The site is really clearThe parts for my Volvo penta 2003 are easily identifiable The customer service response is a plus

Hello , For my first order I am disappointed , you do not have the most requested water pump kit on the market Volvo penta engines ( MD2020 ,2030 , D1 20 , D1 30 etc ... because I was deceived by a kit D30 which did not match my pump , double shipping costs , look for a post office to ship , Sincerely , Mr TATTI

I HAVE NOT YET RECEIVED THE PACKAGE

I still haven't received my order

Piece in stock, order received promptly. Reasonable price. I put 4 stars because the part is not assembled. It doesn't seem to be an original part but an adaptable one.

Fast delivery.

In the end I had to buy the original Yamaha part, which works correctly and was fitted by the same mechanic. The part you sold me does not work, it heats up to the point of burning on an unloaded cylinder (without the weight of the engine) and makes the noise of a lawnmower.I complete my opinion and the note following the action of the sales department which effectively took into account my request and proceeded to refund my purchase.I correct with 3 stars because satisfied with the second part of the relationship with the sales department but dissatisfied with the quality of the part purchased.

The PAE turbine I received for a SUZUKI DT 9.9, ordered with S/N engine, didn't fit: bore 12.5 mm instead of 13! After a telephone exchange by e-mail, I received the right one. Nobody understood why, as DAM MARINE had correctly followed the engine serial number. They managed this problem perfectly and in the shortest possible time, for which I thank them.

Very attentive, competent and responsive I only gave them 4 stars, because although the order was taken into account and the payment recorded, shipping took longer than expected because some of the parts on order were supposed to come from elsewhere and apparently there was an oversight, which meant that if I hadn't asked for them, the order would have been forgotten. But if I need them again, I'll definitely recommend them.

They didn't send me the right product and won't exchange it, even though I ordered the right model.

I still haven't received my order even though it was sent by express delivery, so we're paying express delivery charges for nothing !!!!!

Perfect Good.

bonjour le port pour 3 joints torique est très cher pour quelques grammes (14 euros)

Contrary to what I've been told, the lip seal springs are not made of stainless steel, so I bought the "spi" seals elsewhere. The axle is a little too machined. Complete kit. Delivery on time.

I had to be called back!

Order delivered on time Very pleasant person on the phone

Excellent responsiveness to requests and good advice and support for the order.