DAM Marine consistently delivers on product availability and accurate orders, with fast, reliable shipping and careful packaging that ensures parts arrive in good condition and match what was ordered. Customers highlight responsive, knowledgeable staff and excellent guidance, along with proactive service and same-day or next-day shipping that meets tight deadlines. The store offers a wide selection, especially for marine engines like Yanmar and Nanni, with competitive prices and a trusted, professional sales experience. Overall, customers emphasize dependable delivery, helpful service, and confidence in receiving compliant, high-quality parts.
Hello, thank you for your feedback! We really appreciate it.
P
Pascal R.
Rating: 4 out of 5
following a purchase from 03/07/2023
We were in Sicily and had a breakdown with the alternator, and it was sent the same day we placed our order. However, the delivery point we had selected on the proposed list no longer existed, but we didn't know this on the day we placed the order, which meant that we received the part after 6 days, when it should have been 72 hours, since the carrier's depot where the parcel was was not open at weekends. This list of relay points really needs to be updated to avoid this kind of problem.
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Response from DAM Marine
Hello, thank you for your feedback, unfortunately the list of relays is updated directly by our carriers, we only collect the information from them. We will nevertheless pass on your comments to the carriers to see what can be done. Best regards,
F
Frederic T.
Rating: 4 out of 5
following a purchase from 04/07/2023
very good corresponds to the order Nikel delivery a small downside for the quality of the product we will see in use because we bought an elbow exhaust Volvo stainless steel for quality 304, 316 or other is not specified ???
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Response from DAM Marine
Hello, thank you for your feedback! If you have any questions about your purchase, please don't hesitate to contact us directly at [email protected].
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Laurent B.
Rating: 4 out of 5
following a purchase from 28/06/2023
Fast delivery
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Response from DAM Marine
Hello, thank you for your feedback!
A
António T.
Rating: 4 out of 5
following a purchase from 29/06/2023
the transpot price is low.the rest is fine.
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Response from DAM Marine
Hello, thank you for your feedback! Unfortunately, the carriers themselves charge us the prices we then charge, so we always try to lower these prices.
C
Client
Rating: 4 out of 5
following a purchase from 25/06/2023
Good overall, availability of products, delivery times respected, but technical advice unreliable, leading to installation problems.
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Response from DAM Marine
Hello, thank you for your feedback! Feel free to write to our technical team to let them know which tips were unreliable: [email protected]
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José M.
Rating: 4 out of 5
following a purchase from 27/06/2023
Good catalog presentation
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Response from DAM Marine
Hello, thank you for your feedback! Glad I could help.
V
Vidal M.
Rating: 4 out of 5
following a purchase from 18/06/2023
Very responsive and technical team. Easy to contact. Shipped within 24 h. The only downside is that the price is a bit high for an adaptation part rather than an original part.
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Response from DAM Marine
Hello, thank you very much for your feedback! We're happy to have been able to help you, and we understand your comment about the price, as we try to do our best for our customers in this area.
C
Cliente
Rating: 2 out of 5
following a purchase from 12/06/2023
Shipping a little expensive, and at the time of choosing it did not allow me to activate the most economical option. Everything else is fine.
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Response from DAM Marine
Hello, thank you for your feedback. You did indeed have Colissimo Relais, which may have been cheaper. However, we could have solved this problem if you had called us beforehand. Don't hesitate to contact us if you need us next time. Concerning the shipping price, we only send tracked parcels and deliver on signature for your security, and we apply the Colissimo prices.
B
Bruno R.
Rating: 3 out of 5
following a purchase from 19/06/2023
Very fast dispatch, but the parts need readjusting, the turbine drive key is too thick and the paper seal doesn't match.
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Response from DAM Marine
Hello, thank you for your feedback, we're sorry for the inconvenience, please don't hesitate to contact our technicians, they'll certainly be able to help you.
J
Jean F.
Rating: 2 out of 5
following a purchase from 18/06/2023
I find the price of transport a little expensive for a Colissimo almost three times the price of the pieceA simple envelope would have been enough.
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Response from DAM Marine
Hello, we work with Colissimo followed and delivered against signature to ensure that customers receive the parts correctly, which unfortunately costs its price. However, we only charge the price that Colissimo charges us back, and the price is displayed before payment. We're sorry for your dissatisfaction, but there's nothing else we can do.
P
Patricia C.
Rating: 4 out of 5
following a purchase from 12/06/2023
The only drawback is the delivery time.
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Response from DAM Marine
Hello, thank you for your feedback! Concerning the delivery time, your order was a made-to-order part that we received within 4 to 6 working days (specified in the quote you validated). In this case, you ordered on 5/06 and your order left via Colissimo on 13/06 (so 6 working days). Sincerely, the DAM Marine team
G
Giuseppe F.
Rating: 4 out of 5
following a purchase from 11/06/2023
Ottimo venditore
Response from DAM Marine
Ciao, grazie per il tuo feedback! Sono lieto di averla aiutata.
S
Stamatis K.
Rating: 1 out of 5
following a purchase from 01/06/2023
the problem are transportations..to many days ..and not arrival in athens...spares parts we import evry day from europe,need 2-3 days maximum by DHL-TNT.....THANKS steve kipreos manager
Response from DAM Marine
Hello, we're sorry for the inconvenience, but we work with Chronopost who offer a 6 to 7 day delivery time for Greece. You choose Chronopost at 19 euros, we cannot guarantee you the same level of service as DHL.This delivery time is indicated on this link: https://www.dam-marine.com/gb/content/9-delivery-times-and-methods
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Bonhomo I.
Rating: 4 out of 5
following a purchase from 10/05/2023
I received the item very quickly, although the seller had said it would take a little time, so I'm delighted...on the other hand, it's a shame there was no gasket to seal it...overall, I'm happy with my purchase...
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Response from DAM Marine
Hello, thank you very much for your feedback! To answer your question, the dashboard is sold bare (i.e. without any gasket), so don't hesitate to ask the seller if you need any further information about your purchase in the future!
M
Monsieur S.
Rating: 4 out of 5
following a purchase from 23/05/2023
Very good, expensive but fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad I could help.
H
Herve B.
Rating: 4 out of 5
following a purchase from 15/05/2023
.............
Response from DAM Marine
Bonjour, merci à vous pour cet avis, même si nous aurions espéré quelques retours !
I
Ivan Z.
Rating: 3 out of 5
following a purchase from 08/05/2023
Product error I kept the wrong product and re-recommended the right oneI'd rather pay twice than waste time re-sending the wrong one However, the person who sent it was very friendly
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Response from DAM Marine
Hello, we're sorry for the inconvenience. Please do not hesitate to contact us again if you change your mind and would like a refund for the wrong product. Best regards,
C
Charles G.
Rating: 4 out of 5
following a purchase from 04/05/2023
Good service in an almost perfect timeframe for the beginning of May... But being a private individual, I would have preferred to be questioned more about my purchase so as not to miss out on a supplementary order that I subsequently had to place with a professional. Fortunately he's understanding!...
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Response from DAM Marine
Thanks for your feedback, and don't hesitate to contact us at [email protected] if you have any questions before you buy!
G
Gerard D.
Rating: 4 out of 5
following a purchase from 27/04/2023
Very responsive. Never had any problems so far. Always good advice.
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Response from DAM Marine
Hello, thank you very much for your feedback! Even if we would have hoped for 5 stars, we are happy to have been able to satisfy you. ??
B
Bord
Rating: 4 out of 5
following a purchase from 23/04/2023
good fast shipping
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Response from DAM Marine
Hello, thank you very much for your feedback! Even if we would have hoped for 5 stars, we are happy that you are satisfied.
A
Aurelien G.
Rating: 4 out of 5
following a purchase from 26/06/2022
every year order for my engine yanmarcoude exhaust and various parts good site and reactive team .
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Response from DAM Marine
Hello, thank you for your feedback! Glad we could satisfy you, even if we would have hoped for 5 stars?
E
Eugene R.
Rating: 4 out of 5
following a purchase from 12/04/2023
I'm happy with the speed
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Response from DAM Marine
Hello, thank you for your feedback! Even if we would have hoped for 5 stars, we're happy to have been able to satisfy you.
O
Olivier G.
Rating: 3 out of 5
following a purchase from 02/04/2023
Contactor key won't hold and blows motor fuse
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Response from DAM Marine
Hello, are you sure you've made the right connection? All our contactors are factory tested and functional. We're sorry for the inconvenience. Please don't hesitate to contact us by e-mail at [email protected] so that we can discuss the problem together.
T
Thierry G.
Rating: 3 out of 5
following a purchase from 27/03/2023
a little wait but parts finally parts a small lack of information nothing serious waiting to receive parts thank you for your patience
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Response from DAM Marine
Hello, we're sorry for the inconvenience, the part you ordered is not a stocked part and we still haven't received it. We'll call you later today for more details, sorry again. Sincerely, the DAM Marine team
R
Régis A.
Rating: 1 out of 5
following a purchase from 27/03/2023
The delivery does not correspond to the order. The products delivered do not conform to the brand requested and invoiced.
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Response from DAM Marine
Hello, we are sorry for this misunderstanding. Our sales representative has contacted you to resolve the problem.
T
Thierry P.
Rating: 3 out of 5
following a purchase from 16/03/2023
Very good sales service, delivery service not so good ??
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Response from DAM Marine
Hello, thank you for your feedback. We're sorry for the delivery problem, it won't happen again.
F
Fabien F.
Rating: 4 out of 5
following a purchase from 17/03/2023
Many items for my volvo engine, responsive and fast delivery.
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Response from DAM Marine
Hello, thank you for your review! We would have hoped for 5 stars, but we appreciate your feedback!
G
Gilles
Rating: 4 out of 5
following a purchase from 16/03/2023
I had trouble finding a way to reserve my placeexcuse me I got the questionnaire wrongI am satisfied with your service
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Response from DAM Marine
Hello, thank you for your feedback, but I'm afraid I don't fully understand this one: which square are you talking about? Kind regards.
A
Alain P.
Rating: 4 out of 5
following a purchase from 08/03/2023
Rapidity and competence Only small downside I received 2 times my order, but it was not a gene for me I returned the package
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Response from DAM Marine
Hello, thank you for your feedback! We're sorry for the inconvenience, thank you for your understanding and your feedback.
D
Dessalle J.
Rating: 3 out of 5
following a purchase from 27/02/2023
Everything is perfect, a well-specialized selection, but shipping is prohibitively expensive. There are not enough delivery options for those who are not in a hurry, which would reduce the price. Otherwise I would have given it five stars.
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Response from DAM Marine
Hello, thank you for your feedback! We're sorry you find shipping too expensive, the cheapest possible is colissimo relais, we can't offer cheaper because carriers charge us the same rate for shipments.
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Yohann P.
Rating: 4 out of 5
following a purchase from 03/02/2023
fast delivery , good follow-up and top packaging .
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Response from DAM Marine
Hello, thank you for your feedback!
M
Maurice J.
Rating: 4 out of 5
following a purchase from 30/01/2023
Fast delivery, good prices
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Response from DAM Marine
Hello, thank you for your feedback! We look forward to hearing from you again.
P
Papass
Rating: 4 out of 5
following a purchase from 18/01/2023
If account creation was a little difficult, the rest of the exchange, from transaction to advice, was of a good standard.
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Response from DAM Marine
Hello, thank you for your feedback! We look forward to hearing from you again.
T
Tarak M.
Rating: 1 out of 5
following a purchase from 26/01/2023
I ordered an inverter oil dipstick for a specific yanmar engine model. I received the dipstick on time, but it is twice as long as the original and therefore unusable.
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Response from DAM Marine
Hello, We are sorry to hear that you are not satisfied with your purchase. Parts can be returned if they are not to your satisfaction. Our technical department is at your disposal at 04.94.27.36.62 to help you identify the part you need.SincerelyDAM Marine
M
Marine A.
Rating: 2 out of 5
following a purchase from 18/01/2023
if you could use another relay point than RBI informatique where you send me the orders is closed from friday evening to tuesday morning. so to pick up the parcels it's complicated and i lose 4 days.
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Response from DAM Marine
Hello, we use colissimo's partner relay points, we don't choose the relay points one by one.moreover, it's you who selects the relay point, you can change as you wish and the opening hours are displayed when you select the relay point. For example, 400 meters from RBI Informatique you can choose "LA POSTE CARREPRO ST PERAY", which is open from Monday to Saturday, so we are not responsible for the opening hours of the relay point you choose.
J
Jean-Marie H.
Rating: 4 out of 5
following a purchase from 17/01/2023
Fast delivery, large selection, great prices....inégaux!
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Response from DAM Marine
Hello, thank you for your feedback! We're glad to have been able to satisfy you.
R
Rgv
Rating: 4 out of 5
following a purchase from 17/01/2023
Correct and responsive?
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Response from DAM Marine
Hello, thank you for your review! We hope to continue to satisfy you.
B
Benne
Rating: 4 out of 5
following a purchase from 14/01/2023
For international business is it fine to use the English language!
Response from DAM Marine
Thanks for your feedback, we are currently working on the English version of the site. It will come as soon as possible.
S
Stéphane Q.
Rating: 4 out of 5
following a purchase from 08/01/2023
Products meet my expectations, reasonable delivery time, I still have to fit the assembly to my engine
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Response from DAM Marine
Hello, thank you for your feedback! We wish you a happy new year and look forward to meeting you again.
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