The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
Thank you for your feedback! Glad we could satisfy you.
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Client M.
Rating: 4 out of 5
following a purchase from 20/08/2022
Hello gentlemen, what I find ideal with you is the intuitive search with many views of spare parts sets. But I had a problem one day with valves mounted on the exhaust y and the valves do not go from your site. I don't know where to find them but thanks anyway.
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Response from DAM Marine
Thank you very much for this review! If you ever need help finding references, don't hesitate to contact us via the contact form available on the website: https://www.dam-marine.com/nous-contacter
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Louis F.
Rating: 4 out of 5
following a purchase from 13/08/2022
Great website and fast delivery
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Response from DAM Marine
Thank you for your feedback! Glad I could help.
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Yannick L.
Rating: 4 out of 5
following a purchase from 11/08/2022
Shipping problem
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Response from DAM Marine
Thank you for your feedback! We are sorry for the delay of colissimo, their service being saturated in summer it is possible that they are late. If you want to be delivered more quickly, we can offer you Chronopost, which delivers in 24 hours, again sorry, cordially.
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Philippe J.
Rating: 4 out of 5
following a purchase from 06/08/2022
NO PB AND FAST
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Eric F.
Rating: 4 out of 5
following a purchase from 04/08/2022
fast and efficient, just the way we like it.
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Response from DAM Marine
Thank you for your feedback, even if we would have hoped for 5 stars! We hope to continue satisfying you.
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Customer
Rating: 4 out of 5
following a purchase from 28/07/2022
A service on the phone on Monday morning (in low season). Despite this, fast and efficient shipping and delivery. A return due to an order error, equally quick refund.
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Response from DAM Marine
Thank you for this review! Glad to have been able to help, and indeed we've been getting a lot of calls lately, so please don't hesitate to email.
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AG
Rating: 4 out of 5
following a purchase from 28/07/2022
Nothing to say about the siteEasy to find, order paid but no return from the computer system, no confirmation email > bugAfter sending an email to the DAM Marine team, problems corrected, part received4 stars because of a problem with the order but top responsiveness.
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Response from DAM Marine
Thank you for your feedback! We're sorry for the inconvenience, but we're glad we were able to sort it out quickly enough.
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Sergio M.
Rating: 1 out of 5
following a purchase from 21/07/2022
I payed for a express delivery, after 6 days my parcel is still on the way??????
Response from DAM Marine
Dear Sir, We are very sorry for the inconvenience. The indicative delay for the Grece is 6 days. You parcel will be delivery in the next days.For a next order if you need the goods urgently, we can process to another delivery method (contact us by phone).Best regardsDAM Marine
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Francois V.
Rating: 3 out of 5
following a purchase from 10/07/2022
The product received does not match the photo on the site
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Response from DAM Marine
We are sorry for the inconvenience caused, but we will of course authorize a return if the part does not correspond to your requirements, as discussed over the phone.
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Richard D.
Rating: 4 out of 5
following a purchase from 08/07/2022
Package received on time.
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Response from DAM Marine
Hello, thank you for taking the time to write a review, we really appreciate it.
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Daniel
Rating: 4 out of 5
following a purchase from 30/06/2022
Material received quickly, compliant and well packaged. A bit expensive though...
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Guy O.
Rating: 4 out of 5
following a purchase from 30/06/2022
Almost perfect except for the delivery time.
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Response from DAM Marine
Thank you for this review! Concerning the delivery time, your order was placed on Saturday 25/06, being closed the weekend we dispatch the orders of the weekend on Monday, we thus dispatched your order Monday 27/06 and it arrived Tuesday 28/06. Don't hesitate to order during the week for faster delivery! We hope to continue satisfying you.
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Franck L.
Rating: 4 out of 5
following a purchase from 25/06/2022
I bought all the gaskets for one of my 2 engines not yet assembled but the speed of delivery is fantastic, ordered and received 3 days later for my 3 orders super and beautiful partsthank you.
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Rudy M.
Rating: 4 out of 5
following a purchase from 22/06/2022
Excellent delivery. Thank you for everything
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Response from DAM Marine
Thank you for this review! We would have hoped for 5 stars if everything went well?
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Bruno V.
Rating: 4 out of 5
following a purchase from 19/06/2022
No worries. Nickel.
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Response from DAM Marine
Thank you for this review! We would have hoped for 5 stars if everything went well?
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Fabrice B.
Rating: 4 out of 5
following a purchase from 16/06/2022
Your site is slow and buggy
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Response from DAM Marine
Thank you for your feedback! We're aware of the site's latencies and are actively pursuing optimizations to provide you with the best possible experience.
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Pascal A.
Rating: 4 out of 5
following a purchase from 14/06/2022
Quick delivery, all that's left to do is assemble ... This morning, the 4 anodes were fitted and the cavities cleaned, with great success: the cooling circuit's pissette is back to normal.
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Response from DAM Marine
Thank you for this review, given the success of the assembly we would still have hoped for 5 stars!
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Jean M.
Rating: 4 out of 5
following a purchase from 12/06/2022
The product ordered does not correspond to the photo!
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Response from DAM Marine
Hello, thank you for your feedback, the photo will be changed as soon as possible, however do not worry, the product remains the same and only the pot has changed design.
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Jean M.
Rating: 4 out of 5
following a purchase from 10/06/2022
Very good, as usual.
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Response from DAM Marine
Thank you for this review! Too bad we didn't get the 5 stars.
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Alexandre
Rating: 4 out of 5
following a purchase from 04/06/2022
No complaints, only good stuff, I think it's the leaders for the boat part with exploded view. They don't have everything, but they have a lot of parts at affordable prices. Fast shipping and super navigable sites.
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Response from DAM Marine
Thank you for this review! Too bad we didn't get the 5 stars.
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Philippe
Rating: 4 out of 5
following a purchase from 23/05/2022
Order placed on May 23rd and received on May 25th. Despite a delay due to a technical problem (delivery was scheduled for May 24th), I am satisfied with the products ordered and the speed of delivery.
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Response from DAM Marine
Thank you for this review and sorry for the inconvenience caused by the carrier.
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Jb
Rating: 4 out of 5
following a purchase from 27/05/2022
Fast delivery, but still an expensive product
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Response from DAM Marine
Thank you for your opinion! The current economic climate has led to an increase in raw materials prices, which is unfortunately reflected in the price of finished products.
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Didier P.
Rating: 3 out of 5
following a purchase from 12/05/2022
the parts received did not correspond to the dimensions shown on the DAM site
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Response from DAM Marine
Thank you for your feedback! We're sorry, after checking it's true that the dimensions weren't the right ones despite being those given by our supplier. We will rectify this as soon as possible.
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DENIS
Rating: 4 out of 5
following a purchase from 11/05/2022
Competent person to talk to, fast delivery in line with the order, competitive price. The quality of the cardboard packaging needs to be reviewed, the parcel was received torn, fortunately no part was missing.
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Response from DAM Marine
Thank you for your feedback! We're sorry for the inconvenience and hope it won't happen again. We'll see what we can do about it.
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Hervé M.
Rating: 4 out of 5
following a purchase from 06/05/2022
Ras. Fast order and complies with my request
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Arnaud
Rating: 4 out of 5
following a purchase from 04/05/2022
Fast delivery
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Silvant B.
Rating: 4 out of 5
following a purchase from 25/04/2022
Hello,Thank you for your responsive service.Bernard
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Robert M.
Rating: 4 out of 5
following a purchase from 04/04/2022
Well-designed site, easy to use, fast delivery.
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Manuel J.
Rating: 3 out of 5
following a purchase from 04/04/2022
bonjour , je me permets de mettre Moyen de part les tarifs ,,sinon j'aurais mis sans hésitation ""Satisfait"".Cordialement
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Response from DAM Marine
Thank you for this review! If you find our products cheaper elsewhere, please let us know so that we can adjust our prices to satisfy as many people as possible.
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Alain G.
Rating: 4 out of 5
following a purchase from 11/03/2022
Satisfied very fast shipping I recommend
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Response from DAM Marine
Thank you for this review!
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Thomas R.
Rating: 4 out of 5
following a purchase from 17/02/2022
Fast service. Otherwise low
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Response from DAM Marine
Thank you for this review!
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Steve V.
Rating: 4 out of 5
following a purchase from 14/02/2022
Fast shipping and delivery
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Hervé B.
Rating: 4 out of 5
following a purchase from 10/02/2022
Fast and efficient delivery of the products ordered.
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Alexandre
Rating: 3 out of 5
following a purchase from 10/02/2022
Fast and careful shipment. Too bad the belt I ordered doesn't fit my engine, despite the fact that the site mentioned Compatible!
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Response from DAM Marine
Hello, thank you for your feedback. We're sorry for the error, but your motor has two different mountings and one of them may be compatible with the belt you ordered. Hoping that the exchange with our technician has helped you, we remain at your disposal for any questions. Yours faithfully
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Remy M.
Rating: 4 out of 5
following a purchase from 10/02/2022
Hello, following your phone call in fact there was an error on my part on my review filed, I correct my error product sent the same day of the order and received 2 days later, I recommend your site and apologize for this inconvenience cordially
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Response from DAM Marine
Hello, thank you for this review! However, looking at your colissimo tracking, your order was shipped the same day by colissimo relais and was delivered to the collection point you indicated within 48 hours, which is in line with the time they promise. If you'd like faster delivery, don't hesitate to use Chronopost, which delivers within 24 hours to both home and relay addresses. We hope to be of service to you again.
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DID
Rating: 4 out of 5
following a purchase from 27/01/2022
FAST, EFFICIENT DELIVERY AND PERFECT PACKAGE
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Laurent P.
Rating: 4 out of 5
following a purchase from 20/01/2022
fast and efficient
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Sabine R.
Rating: 1 out of 5
following a purchase from 27/12/2021
Package still undelivered
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Response from DAM Marine
Hello, we are sorry that the notice indicating that the parcel was available at the post office was not given to you. We are reassured that you were able to retrieve the parcel following our exchanges.
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Samuel L.
Rating: 4 out of 5
following a purchase from 26/10/2021
Deadline met, and parts compliant.
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Response from DAM Marine
Thank you for this review!
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