The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
Error on an item in the order. An email has been sent to you.
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Response from DAM Marine
Hello Jean-Jacques,
We sincerely thank you for your feedback. We have taken your message into account and remain at your disposal to resolve this situation. We hope to see you again soon in our shop for new discoveries.
Best regards,
The DAM Marine team.
D
DAVY B.
Rating: 1 out of 5
following a purchase from 16/07/2026
Having paid almost 30 euros in delivery fees to receive my order the next day, it has been a week and still nothing. Might as well take my car and go directly.
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Response from DAM Marine
Hello Davy,
We are sincerely sorry to learn that your delivery experience did not meet your expectations. We understand the importance of fast delivery and invite you to contact us directly to resolve this issue together.
Sincerely,
The DAM Marine team
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Gilles P.
Rating: 3 out of 5
following a purchase from 12/07/2026
Delivery times are not respected, Delivery, 48 to 72 hours. I received the package a week later.
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Response from DAM Marine
Hello Gilles,
Thank you very much for taking the time to share your experience. We understand that the delivery time did not meet your expectations and we are sorry for that. We hope to see you again soon in our shop to offer you a better experience.
Sincerely,
The DAM Marine team
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Serge A.
Rating: 1 out of 5
following a purchase from 12/07/2026
My digital tachometer VDO Yanmar 5000 rpm does not work
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Response from DAM Marine
Hello Serge,
We are sorry to learn that your digital tachometer VDO Yanmar is not working as expected. We appreciate your feedback and wish to help you resolve this issue. Please feel free to contact us directly so that we can assist you in this process.
Sincerely,
The team from the shop.
T
THIERRY V.
Rating: 1 out of 5
following a purchase from 07/07/2026
Wrong part
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Response from DAM Marine
Hello Thierry,
We are sincerely sorry to learn that the part did not meet your satisfaction. Your feedback is important to us, and we invite you to contact us privately to find a solution together.
Best regards,
The team from the shop.
O
OLIVIER H.
Rating: 1 out of 5
following a purchase from 07/07/2026
Some parts do not match
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Response from DAM Marine
Hello Olivier,
Thank you for taking the time to share your experience. We are sorry to learn that some parts do not meet your expectations. Please feel free to contact us directly so that we can help you resolve this issue.
Sincerely,
The DAM Marine team
D
DANICK T.
Rating: 3 out of 5
following a purchase from 30/05/2026
Small issue with a pump I ordered, my fittings do not fit on the new one, they need to review my request, I am still waiting, meanwhile my boat is not working. A bit disappointed.
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EVENTS D.
Rating: 1 out of 5
following a purchase from 03/06/2026
Dissatisfied
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Response from DAM Marine
Hello EVENTS,
Thank you for taking the time to share your feelings. We are sorry to learn that your experience did not meet your expectations. We invite you to contact us privately to better understand your situation and find a solution together.
Best regards,
The DAM Marine team
A
ANTOINE T.
Rating: 3 out of 5
following a purchase from 06/05/2026
It's a pity that we can no longer modify the order before it is shipped... everything is formalizing towards a decrease in customer service.
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MARC R.
Rating: 1 out of 5
following a purchase from 27/04/2026
I still haven't received my package
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Response from DAM Marine
Hello, we are sorry for this inconvenience, Colissimo made an error during the delivery of your package, which is unfortunately beyond our control. We apologize again, according to the tracking you should have received it on May 16.
I asked before and then on the order form if the "complete cylinder head" included a head gasket or not, with no response. Upon opening the package, I see that it does not! It would have been simpler to clarify this before sending the package!
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RENAUD A.
Rating: 1 out of 5
following a purchase from 24/04/2026
Package error and still no response
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DIDIER D.
Rating: 3 out of 5
following a purchase from 01/04/2026
13 days to receive my order.
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Response from DAM Marine
Hello, sorry for the wait, however your order was initially pending a product, the collector gasket being on order. As specified in the quote we sent you, we received the collector gasket between early and mid-April, specifically on 10/04. We sent the order directly upon receipt of the gasket, which is why the order was received around 13/04 (the package being sent on Friday, it arrives on Monday). Sorry for the wait but we had informed you before taking your order.
Best regards,
S
SEBASTIEN L.
Rating: 1 out of 5
following a purchase from 27/03/2026
Very disappointed because it took 15 days to receive the order (still incomplete to this day) with an initial announcement of a 3-day delay...
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DANIEL J.
Rating: 2 out of 5
following a purchase from 08/04/2026
Hello, I still don't have my package. If you had sent it to me in a standard envelope, I would have already received it, and for a stamp of 1.5€. I don't know if I will receive it.
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PHILIPPE S.
Rating: 3 out of 5
following a purchase from 08/04/2026
The package arrived at a different location than the one I had chosen. It's very complicated for me to retrieve it given the opening hours of this new pickup point
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Response from DAM Marine
Hello, sorry for this inconvenience, we had indicated the correct pickup point as you can see in the first step of your tracking.
We will ask Chronopost why they decided to change the pickup point at their discretion.
Best regards,
J
JOHANN J.
Rating: 1 out of 5
following a purchase from 28/03/2026
Delivery time too long
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Response from DAM Marine
Hello Johann,
Thank you for your feedback. We understand that the delivery time can be disappointing and we are sorry for that. Your satisfaction is our priority, and we are constantly working to improve our services. Please do not hesitate to contact us with any questions.
Best regards,
The DAM Marine team
C
CHRISTOPHE M.
Rating: 1 out of 5
following a purchase from 19/01/2026
Unused parts not taken back while they are still in their original packaging !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU to the DAM MARINE service
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Response from DAM Marine
Hello,
Following your email exchanges with the sales team, it has been returned to us that you had a special order part.
This last one cannot be exchanged or returned, as indicated in our T&Cs that you accepted, I quote from your email of 23/03 at 10:45: "Indeed I just read it but who reads the T&Cs since it is mandatory to accept them?"
We try our best to indicate this point, special order products are not stocked with us and, therefore, cannot be returned or refunded.
Best regards, Jordan
V
VOLKER S.
Rating: 1 out of 5
following a purchase from 05/03/2026
Nicht gut, mann bezahlt für eine 24 Stunden Lieferung und wartet 5 Tage auf den Artikel. Ich Geld vom Porto bekommt man auch nicht zurück erstattet.
Response from DAM Marine
Bonjour Volker,
Thank you for your feedback. We sincerely apologize for the delay in delivery and understand your frustration. Please rest assured that we are committed to improving our services. Your concern regarding the shipping cost will be addressed promptly. We value your trust and appreciate your understanding as we work to enhance your experience with DAM Marine.
Best regards,
The DAM Marine Team
M
MARC C.
Rating: 1 out of 5
following a purchase from 23/02/2026
I did not receive the correct parts. And it is up to me to ship them at my own expense. He reimburses me for the parts while he could send me the correct parts.
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Response from DAM Marine
Hello, sorry for this inconvenience, it was a computer error.
The correct washers were sent to you the day after the error at no cost to you.
Sorry for the shipping error.
Best regards,
A
ARNAUD P.
Rating: 3 out of 5
following a purchase from 11/02/2026
A bit expensive for the water pump
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Response from DAM Marine
Hello Arnaud,
Thank you for taking the time to share your feedback. We understand that the price of the water pump may seem high to you. We strive to offer quality products while maintaining fair prices. Your feedback is valuable and will help us continue to improve our offerings.
Please feel free to reach out to us if you have any other questions or suggestions.
Best regards,
The DAM Marine team.
M
MICHEL G.
Rating: 3 out of 5
following a purchase from 10/02/2026
You are much more expensive than other sites. Too late, I had already ordered. I will be more comparative next time
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Response from DAM Marine
Hello Michel,
Thank you for taking the time to share your feedback. We understand your point of view regarding our prices and we strive to offer quality products as well as attentive customer service. Your feedback is valuable and we hope your experience with us will be positive despite this inconvenience. Please feel free to reach out to us if you have any questions or future needs.
Best regards,
The DAM Marine team
J
JEAN-MARC B.
Rating: 3 out of 5
following a purchase from 25/12/2025
Hello. Only 3 stars because the prices are too high. Otherwise, nothing to say about the rest, it's perfect
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Response from DAM Marine
Hello Jean-Marc,
Thank you for taking the time to share your feedback on our DAM Marine site. We are pleased to hear that you were satisfied with our services. Regarding your comments on our prices, we appreciate your feedback and will strive to remain competitive while maintaining the quality of our products. Please feel free to contact us for any further questions or suggestions.
Best regards,
The DAM Marine team
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CONRADO B.
Rating: 1 out of 5
following a purchase from 21/10/2025
I have not received the package, the delivery company says they tried to deliver it but the delivery point was not accessible, the only thing is that they have prohibited parking in front and that is why they do not deliver it.
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DAVID M.
Rating: 1 out of 5
following a purchase from 21/10/2025
can give a review yet as my order hasn,t arrived ?
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ERIC G.
Rating: 1 out of 5
following a purchase from 15/10/2025
Express order billed at 14.00 euros arrived more than 48 hours later, wrong part due to your responsibility as I correctly specified the model and the return is at my expense, so it's better to order from a Chinese site because I think the parts come from the same place
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Response from DAM Marine
Hello, first of all I'm sorry to hear that the seal is not the right one.
- You ordered on October 15th via COLISSIMO (so 2-3 days delivery) and were delivered on October 17th (so 48 hours, as expected). The express delivery is colissimo, here is the tracking of your package just in case: https://www.laposte.fr/outils/suivre-vos-envois?code=9V35144247813.
- In your return email, you tell us that the mistake is yours, you did not consult our teams for a quote and you ordered this part alone. So the mistake is not ours, we have a sales team available from 8am to 12pm and from 2pm to 6pm from Monday to Friday to assist you when purchasing your parts. Sorry to hear that the seal is not the right one again, but you ordered alone on the website, which justifies the non-acceptance of your return by our teams.
Best regards, the DAM Marine team
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EMMANUELLE M.
Rating: 2 out of 5
following a purchase from 31/07/2025
This message is to report a bad experience regarding the delivery to the pickup point: your site does not announce the time when the package will wait at the pickup point. I found myself in a situation where the package arrived earlier than expected at the pickup point and only stayed there for 4 working days. It was impossible by phone to try to extend the time before being returned to DAM marine. It was complicated to organize the pickup within the allotted time while another nearby pickup point would have avoided all these hassles. This is a small improvement that should be considered for a better customer experience.
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Response from DAM Marine
Hello, we are sorry to hear about this unfortunate incident. The pickup point is chosen by the customer, then it is Colissimo or Chronopost that manage it along with the pickup point. Normally, the pickup points are supposed to keep your package for about 2 weeks according to the carriers' terms of use. Unfortunately, the situation is beyond our control; we no longer have any influence once the package has been correctly delivered to the pickup point you selected. But if another problem like this occurs, do not hesitate to contact us so that we can get in touch with the carrier.
Best regards,
A
ANTOINE G.
Rating: 2 out of 5
following a purchase from 26/06/2025
You confirmed to me that my package would arrive the next day, it came the day after.
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Response from DAM Marine
Hello, there is surely a misunderstanding.
You placed an order on 26/06 with COLISSIMO. It is clearly stated in the delivery times displayed during your order that Colissimo estimates a delivery delay of between 2 and 3 days.
You were delivered on Saturday 28/06 as stated in the colissimo tracking:
https://www.laposte.fr/outils/suivre-vos-envois?code=9V35001392922
The only carrier that allows delivery in 24 hours is CHRONOPOST, which costs a bit more but must be selected by you directly.
Best regards,
O
OLIVIER F.
Rating: 3 out of 5
following a purchase from 18/06/2025
very good
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STEPHANE P.
Rating: 3 out of 5
following a purchase from 08/06/2025
I wish to make a return because the part does not match
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Response from DAM Marine
Hello, to make a return do not hesitate to send us an email at [email protected], a sales representative will contact you to do what is necessary.
Best regards,
C
CLAUDE V.
Rating: 3 out of 5
following a purchase from 10/06/2025
Order received very quickly and in accordance with my order, but one of the ignition head articles arrived with an impact and cracked! (probably during transport), I just placed another order for that.
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Response from DAM Marine
Hello, we are sorry for this inconvenience.
Please try to contact us directly at [email protected] so that we can find a solution to this.
Best regards,
E
ERIC B.
Rating: 1 out of 5
following a purchase from 04/06/2025
I still haven't received my package so I prefer not to because it's the first time this has happened
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Response from DAM Marine
Hello, your package arrived on 06/06/25 at your SUPER U pickup point, sorry that you didn't receive a notification it seems that Colissimo did not send it to you.
Here is your tracking link: https://www.laposte.fr/outils/suivre-vos-envois?code=6M21716710755
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NORMAN P.
Rating: 1 out of 5
following a purchase from 28/05/2025
I did not receive the items yet
Response from DAM Marine
Hello, your products arrived on 05/06, we are sorry for the delay but it is beyond our control, it is the carrier who was late in delivery.
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SEBASTIEN R.
Rating: 1 out of 5
following a purchase from 27/05/2025
Nothing to say about the site, the products, etc... however, shipping costs are excessive for an express delivery at 1 PM, conclusion: delivery almost a week later!!!!! I am waiting for a refund of the shipping costs!!!!
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Response from DAM Marine
Hello, thank you for your feedback.
We are sorry to hear about this delay, which is unfortunately beyond our control. However, we have contacted Chronopost and our teams will get back to you as soon as possible to compensate you for this delay.
Best regards,
D
DAMIEN P.
Rating: 2 out of 5
following a purchase from 19/05/2025
One day late for the receipt of the package while I had paid for express shipping.
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Response from DAM Marine
Hello, you paid for a home Colissimo, it is clearly indicated on the site during the order that home Colissimo has a delivery time of between 2 and 3 working days (48 to 72 hours). You ordered on Monday and were delivered on Thursday, so it falls well within the 48 to 72 hours. Therefore, there is no delay, here is the tracking of your package: https://www.laposte.fr/outils/suivre-vos-envois?code=9V34967999343 Best regards,
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- B.
Rating: 3 out of 5
following a purchase from 24/05/2025
Some items were missing from the order while they were available in the quote that was communicated to me! It's a shame I didn't receive an email to inform me of this because I was stuck and could have managed otherwise if I had known in time! Otherwise, everything else was impeccable!!
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STEPHANE D.
Rating: 3 out of 5
following a purchase from 11/05/2025
Excessive price, but good quality parts.
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SEBASTIEN P.
Rating: 2 out of 5
following a purchase from 01/05/2025
I placed an express order by phone to confirm the reference and was told that the engine serial number was not needed. I received the part on time, but it was not the correct model. I don't understand the person I spoke to on the phone who confirmed it without having the serial number.
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Response from DAM Marine
Hello, we apologize for this inconvenience, our teams have already contacted you to resolve this dispute.
Best regards,
W
WILFRID R.
Rating: 1 out of 5
following a purchase from 26/04/2025
The Yanmar equipment I ordered from you based on your exploded diagrams does not match my Yanmar pump that is on my boat. When I went to Yanmar in Port Camargue, they confirmed that my equipment was completely standard. You are asking me to return the equipment on the condition that it has not been unpacked, otherwise the return will be at my expense. It is obviously unpacked, otherwise how would I know that it does not fit. I am therefore very unhappy. I am requesting a refund as it is clear that the error is on your part. Best regards,
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Response from DAM Marine
Hello, the original oil seals for the YANMAR 2GM20 are indeed 10x25x7. Your pump has most likely been changed. The error does not come from us because we cannot anticipate the pump change; we have followed Yanmar's views on our website. Our team has already contacted you to resolve this dispute.
Best regards,
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- B.
Rating: 2 out of 5
following a purchase from 11/04/2025
Problem with a collector. Warranty request but no response from them despite all my requests and no solution for now, still waiting after several days.
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Response from DAM Marine
Hello, we were first waiting for a response from INDMAR to proceed with the warranty, since we are unfortunately not the manufacturer of the collector. However, we kept you informed every day and you even went so far as to insult one of our collaborators over the phone. And despite that, as soon as we received a response from INDMAR, we sent a new collector on 23/04 exactly. The necessary steps have been taken, best regards.
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