Customer reviews of DAM Marine

9,6 /10

Based on 3 433 published reviews

5 3 099 90% 4 207 6% 3 45 1% 2 20 1% 1 62 2%

Summary of reviews

DAM Marine consistently delivers on product availability and accurate orders, with fast, reliable shipping and careful packaging that ensures parts arrive in good condition and match what was ordered. Customers highlight responsive, knowledgeable staff and excellent guidance, along with proactive service and same-day or next-day shipping that meets tight deadlines. The store offers a wide selection, especially for marine engines like Yanmar and Nanni, with competitive prices and a trusted, professional sales experience. Overall, customers emphasize dependable delivery, helpful service, and confidence in receiving compliant, high-quality parts.

Reviews 1, 2 and 3 stars

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Raphaël

Published on 11/07/2021 à 17h38 following a purchase from 11/07/2021

Hello,I give you two stars because I was very satisfied with the telephone contact and the technical advice, as well as the speed of shipment, but 0 stars concerning the quality of the part received. The water exchanger gasket for the aq151 was cut during assembly, so it leaked. I had to reassemble the part and put the old gasket back on, hoping that it would hold.... Too bad the quality isn't up to scratch. SincerelyRaphaël MAINGRE

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Response from DAM Marine

Hello, we're sorry to hear about the problem you've encountered.we offer ORBITRADE seals, which have undergone a rigorous quality control process.this type of problem can be caused by overtightening or jerking.please feel free to contact us by phone and ask for Mathieu to discuss the matter. We apologize for any inconvenience caused.

David

Published on 02/07/2021 à 18h21 following a purchase from 02/07/2021

Expensive parts incomplete description example OMC cylinder gasket kit at 78 for one cylinder found at local dealer for 4 I will never order from them again.

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Response from DAM Marine

Hello, thank you for your feedback.our site has only recently been launched, so the item descriptions are not yet complete. However, we do our best to display all the photos of the items in stock for more details about the product.you can easily send us back the product that doesn't suit you, we will proceed to a refund.we would have liked to discuss this with you by phone. Please do not hesitate to contact us again, and we would be delighted to know where you can purchase this 4 euro kit.

Pascal P.

Published on 25/06/2021 à 11h30 following a purchase from 20/05/2021

Paid supplement Colissimo arrived Delays, (En partance étranger) D or return and no refund. No refund.

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Response from DAM Marine

We are sorry for this bad experience, we tried to reach you many times, but only having your landline we were not successful.

Benjamin T.

Published on 18/06/2021 à 17h23 following a purchase from 18/06/2021

Delivery late!

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Response from DAM Marine

Thank you for your feedback. We apologize for the inconvenience. Your parcel was delivered within 72 hours according to Colissimo delivery times. When you have a delivery requirement, we advise you to use Chronopost, which delivers the next day before 1pm.

Client

Published on 07/04/2021 à 09h55 following a purchase from 07/04/2021

I had a problem on a product sav zero I had to take pictures to show them .trust reigns .for an amount of 40 e

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Ka S.

Published on 06/03/2021 à 22h24 following a purchase from 06/03/2021

No facility to return parts not conforming to the initial order, because I sometimes made mistakes on the serial number of the boat and no possibility to return the parts.Otherwise overall everything is perfect.The delivery is made on time.Bravo

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Response from DAM Marine

Hello,Thank you for your constructive feedback! We do our best to keep a wide range of products in stock, when parts are ordered specifically at the request of a customer, it is more difficult for us to accept returns for these parts.Our technicians are at your disposal to help you when choosing your parts. Sincerely, we hope to be able to satisfy you better next time!

Delarocque S.

Published on 01/03/2021 à 13h21 following a purchase from 01/03/2021

Reception not always pleasant

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Response from DAM Marine

We're sorry you didn't feel very welcome, but sometimes our busy teams try to please everyone as quickly as possible, which can lead to feelings like yours. However, we will always strive to offer you the best possible service. Thank you for taking the time to share your experience with us. It will help us to improve in the future.