The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
The telephone support to confirm product compatibility is top-notch. The packaging of the products for delivery is meticulous and their quality superb. Thank you
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad I could help.
D
Didier R.
Rating: 4 out of 5
following a purchase from 21/05/2024
Fast delivery and conforms to the order, but products are very expensive compared to the competition.
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Response from DAM Marine
Hello, thank you for your feedback! We've taken your comment into account and will look into the price of the items you've ordered to see if it's possible to sell them for less.
A
Alain
Rating: 5 out of 5
following a purchase from 21/05/2024
very responsive and perfect work
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad I could help.
G
Gilles R.
Rating: 5 out of 5
following a purchase from 21/05/2024
Material delivered as ordered . Fast deliveryThanks
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Response from DAM Marine
Hello, thank you very much for your feedback! We hope to continue satisfying you.
J
Josette C.
Rating: 5 out of 5
following a purchase from 24/05/2024
Fast and competent
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad we could satisfy you!
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ZI
Rating: 5 out of 5
following a purchase from 24/05/2024
Perfect...
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad we could satisfy you!
Y
Yves T.
Rating: 5 out of 5
following a purchase from 23/05/2024
Very good, do it again
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Response from DAM Marine
Thank you for your feedback! Glad we could satisfy you.
C
Client
Rating: 5 out of 5
following a purchase from 22/05/2024
Very fast and efficient, I'd say just perfect
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
A
ANTON
Rating: 1 out of 5
following a purchase from 21/05/2024
I am very offended by the treatment of this French company and I feel cheated because I ask them a fuel cooler for a Volvo Penta D4 260 hp and it turns out that after receiving it does not fit me and 4 days later I return it paying me the postage q are 90 from Spain. I buy again after payment another oil cooler which is noted that it has been stored for a long time (it comes with rust stains on the casing) and it costs me about 1000. And what is my surprise when DAM MARINE answers me saying that they will not refund me the money of the first cooler that I have returned saying that this had been manipulated being this a real lie since the product was taken out of the box and to see that it was not the original was reintroduced and packaged carefully to return it to their facilities.now they tell me that I have 15 days to go through their facilities in France to pick it up living in Spain or that I pay again the postage for them to resend it to me. If they do not give me a fair solution I will put it in the hands of my lawyer and the consumer protection office and I will report it on all social networks. I am very careful with DAN MARINE! The answer to this comment is not real. The cooler was spotless with no scratches or cracks or anything. No tampering, but how easy it is after having charged you for it not to return the money... and say q anything to avoid it. End of my plea!!!...I already know where I will not buy a replacement for my boat.
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Response from DAM Marine
Hello, We have accepted the return of your oil radiator, which was due to an error on your part, hence you had to pay for shipping. Once the radiator was received, our teams observed that it had traces of assembly and that there was a crack in the part, which means that you had tried to assemble the part. The return was therefore refused by our sales team, which stipulates in our conditions of use and return that the return of already assembled parts will be refused, as we can no longer resell these parts. Sincerely ____________________Bonjour, Nous avons accepté le retour de votre refroidisseur d'huile, celui-ci provenait d'une erreur de votre part, d'où le fait que vous deviez payer le transport. Once this refroidisseur was received, our teams were able to note that it had traces of assembly and that there was a crack on the part, which means that you tried to assemble the part. The return was therefore refused by our sales team, which stipulates in our conditions of use and return that the return of parts already assembled at the factory will be refused because we can no longer resell these parts. Kind regards,
Hello, thank you very much for your review! Glad we could satisfy you.
C
Chevalier P.
Rating: 5 out of 5
following a purchase from 14/05/2024
FOLLOWING SEVERAL ORDERS AND REQUESTS FOR INFORMATION... Very well informed and received on time. Fast delivery. Very good team DAM MARINEKevin Pierre CHEVALIER
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
F
Franck M.
Rating: 5 out of 5
following a purchase from 14/05/2024
Order conformed and delivered in record time. Bravo
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
P
Pierre-emmanuel C.
Rating: 4 out of 5
following a purchase from 13/05/2024
parts available, 48h delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
L
LAURENT
Rating: 5 out of 5
following a purchase from 13/05/2024
They get it! You have to deliver fast to enjoy your boat, I recommend it, keep up the good work, thank you!
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
J
Jose A.
Rating: 5 out of 5
following a purchase from 13/05/2024
Both the product received and the delivery time is excellent.
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Response from DAM Marine
Hello, thank you very much! We hope to continue to satisfy you.
C
Client
Rating: 5 out of 5
following a purchase from 13/05/2024
Quality materials and fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
G
Gane R.
Rating: 5 out of 5
following a purchase from 14/05/2024
All went smoothly, website clear, delivery as agreed excellent.
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Response from DAM Marine
Hello, thank you very much! We hope to continue satisfying you.
J
Jean P.
Rating: 5 out of 5
following a purchase from 14/05/2024
fast deliveryvery friendly staff good website
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
C
Claude W.
Rating: 5 out of 5
following a purchase from 14/05/2024
The products are from the original brand (Volvo, Volvo Penta), attractively priced and shipped very quickly, the only downside being the cost of shipping. All in all, I'm very satisfied.
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Response from DAM Marine
Hello, thank you very much! We hope to continue satisfying you.
S
Stephane D.
Rating: 5 out of 5
following a purchase from 14/05/2024
2 orders, 2 shipments and fast, compliant deliveries, 5 stars.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
P
Pier
Rating: 5 out of 5
following a purchase from 14/05/2024
The best! Order always error-free and processed very quickly! Correct price and quality parts...
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Response from DAM Marine
Hello, thank you very much! We hope to continue satisfying you.
H
Herve G.
Rating: 5 out of 5
following a purchase from 14/05/2024
Easy ordering and fast delivery
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Response from DAM Marine
Hello, thank you very much! We hope to continue satisfying you.
V
Victor P.
Rating: 5 out of 5
following a purchase from 14/05/2024
All nickel
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
J
Jean
Rating: 5 out of 5
following a purchase from 13/05/2024
Always so fast . The product meets my expectations ... thank you
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Response from DAM Marine
Hello, thank you very much! We hope to continue satisfying you.
P
Patrice L.
Rating: 5 out of 5
following a purchase from 13/05/2024
competitive price and fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
L
Lionel R.
Rating: 4 out of 5
following a purchase from 10/05/2024
Despite a big problem, parcel mislaid by the post office.they did what was necessary, even if it took a long time,which is not easy when a customer is waiting and is stuck at the port.some suppliers send back the parts as soon as possible and solve the problem with the carrier afterwards, to think about But good, reliable and honest are great qualities.
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Response from DAM Marine
Hello, sorry for this problem, glad to have been able to solve it. Hopefully it won't happen again.
F
Francisco J.
Rating: 5 out of 5
following a purchase from 13/03/2024
Very good attention, very good service and very good products.
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Response from DAM Marine
Hello, thank you for your comment! We are delighted to have been able to satisfy you.
F
Franck
Rating: 5 out of 5
following a purchase from 02/05/2024
Super attentive
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
F
Frederick O.
Rating: 5 out of 5
following a purchase from 17/04/2024
The quality of the information I needed to find the product I was looking for, and the speed of delivery.
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
M
MB
Rating: 5 out of 5
following a purchase from 18/04/2024
Shipment conforms to order, delivered on time, what more could you ask for?
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
C
Christian J.
Rating: 5 out of 5
following a purchase from 19/04/2024
delivery conforms to the order.very easy to find the part numbers in the exploded views of the motors concerned.very fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
J
Justin P.
Rating: 5 out of 5
following a purchase from 18/04/2024
Excellent quality of information and service.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
N
Nicole O.
Rating: 5 out of 5
following a purchase from 22/04/2024
Perfect. Very fast shipping, well packaged.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
D
Denis Q.
Rating: 5 out of 5
following a purchase from 22/04/2024
I've ordered parts for my engine several times now and received them in record time. Bravo for the reliability of the service and the low cost.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
J
Jean K.
Rating: 4 out of 5
following a purchase from 15/04/2024
trop compliqe ca me donne envie d'allerersur un autre site
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Response from DAM Marine
Hi, I'm not sure I understand your feedback, could you please explain further?
K
Kunde
Rating: 5 out of 5
following a purchase from 16/04/2024
Super service
Response from DAM Marine
Bonjour, merci beaucoup pour ce retour ! Heureux d'avoir pu vous satisfaire.
A
A M.
Rating: 5 out of 5
following a purchase from 15/04/2024
They've got it all!
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
J
Jan
Rating: 5 out of 5
following a purchase from 15/04/2024
good service
Response from DAM Marine
Bonjour, merci à vous pour ce retour, en espérant continuer à vous satisfaire !
M
Mme M.
Rating: 5 out of 5
following a purchase from 15/04/2024
contact by tel fast and correct delivery
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Response from DAM Marine
Hello, thank you for your feedback! We hope to continue satisfying you.
G
Galatee V.
Rating: 5 out of 5
following a purchase from 23/04/2024
Everything went very smoothly, the staff were competent and helpful, the prices were competitive, and I'm very satisfied with Dam Marine.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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