DAM Marine consistently delivers on product availability and accurate orders, with fast, reliable shipping and careful packaging that ensures parts arrive in good condition and match what was ordered. Customers highlight responsive, knowledgeable staff and excellent guidance, along with proactive service and same-day or next-day shipping that meets tight deadlines. The store offers a wide selection, especially for marine engines like Yanmar and Nanni, with competitive prices and a trusted, professional sales experience. Overall, customers emphasize dependable delivery, helpful service, and confidence in receiving compliant, high-quality parts.
Unfortunately, the piece delivered does not match :-(
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Response from DAM Marine
Hello, our teams will contact you to find a solution. Please do not hesitate to make a return request on our website: https://www.dam-marine.com/fr/content/7771-demande-de-retour
Best regards,
C
Claude B.
Rating: 4 out of 5
following a purchase from 27/01/2025
PERFECT ADVICE AND SPEED
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
M
M. P.
Rating: 4 out of 5
following a purchase from 09/01/2025
Purchase made to service a Volvo MD2040: It's not always easy to check compatibility on the site, fortunately DAM's service is there to help. Prices are good when compared to Volvo agents on the coast. Unfortunately these prices are a bit grafted by somewhat high shipping costs, which means that if you buy oil it's pointless.
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Response from DAM Marine
Hello, thank you for your feedback! We hear your comment about shipping costs, unfortunately those are the ones the carriers charge us. Glad we could help! Best regards,
S
Sylvain F.
Rating: 4 out of 5
following a purchase from 08/01/2025
Fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! We hope to continue satisfying you.
D
Didier T.
Rating: 4 out of 5
following a purchase from 24/12/2024
Positive, good advice and speed. Regrettable obliged to order by internet, so no more direct contact.
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Response from DAM Marine
Hello, thank you for your feedback! Our advisors remain available by email or phone every day from 08h to 12h and from 14h to 18h if ever you need, ordering by internet just facilitates the payment process.
D
Didier T.
Rating: 4 out of 5
following a purchase from 24/12/2024
Positive, good advice and speed. Regrettable obliged to order by internet, so no more direct contact.
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Response from DAM Marine
Hello, thank you for your feedback! Our advisors remain available by email or phone every day from 08h to 12h and from 14h to 18h if ever you need, ordering by internet just facilitates the payment process.
A
Ayoub M.
Rating: 1 out of 5
following a purchase from 02/12/2024
Express delivery 8 days later still no delivery
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Response from DAM Marine
Hello, we're sorry for this inconvenience, unfortunately it's beyond our control, the coli did leave on time. We are currently in contact with Chronopost, our logistics team will contact you as soon as we have any news. Sorry again,
P
Patrick G.
Rating: 4 out of 5
following a purchase from 04/11/2024
Good advice, fast delivery, competitive prices
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
D
Didier D.
Rating: 4 out of 5
following a purchase from 28/10/2024
material received quickly and conforms to specifications, correct price compared to the competition.
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
M
Margue L.
Rating: 4 out of 5
following a purchase from 14/10/2024
The material conforms to the order and was delivered on time.
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Response from DAM Marine
Hello, thank you for your review which encourages us to maintain our efforts for your satisfaction. Too bad you didn't give us 5 stars.
F
François R.
Rating: 4 out of 5
following a purchase from 15/10/2024
Product corresponds to my expectations.during assembly, one of the joints did not correspond to my system.I kept the old joint and everything works well, without leaks.
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Response from DAM Marine
Hello, thank you for your feedback! We'll take your comment into account and look into the cause of the seal problem. Best regards,
B
Bruno B.
Rating: 1 out of 5
following a purchase from 10/10/2024
Disregarding the annotations in the comments would have avoided sending the wrong product.
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Response from DAM Marine
Hello, we are sorry for this inconvenience, our teams have contacted you to resolve this problem. Best regards.
M
Marc M.
Rating: 4 out of 5
following a purchase from 15/10/2024
4 stars for the quality of the supply, the packaging and the service, especially the speed of delivery.the missing star corresponds to the very high price, given the average price of the competition.thank you.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad we could satisfy you! We hear your criticism about the price and we take it into account.
B
Boris R.
Rating: 4 out of 5
following a purchase from 26/09/2024
Too bad .for the deplorable delivery .pay 88 euros for delivery and have to travel 30 km to pick it up. Disgraceful .change delivery man. Otherwise, the DAM MARINE staff are VERY PROFESSIONAL.
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Response from DAM Marine
Hello, sorry for the inconvenience during delivery, it seems that the carrier had trouble delivering the 3rd coli. Thank you for your feedback, we'll see what happened with him!
S
Sylvain V.
Rating: 4 out of 5
following a purchase from 30/08/2024
Fast delivery .parts well packed.
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
L
Louise V.
Rating: 1 out of 5
following a purchase from 19/09/2024
5 days late for a supposedly 24-hour delivery, most of the items bent/damaged, and very poor quality for the rest. Very pleasant customer service, but apart from excuses, still nothing concrete. Avoid
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Response from DAM Marine
Hello, you ordered to be delivered in Spain, the 24h delivery is not applicable. The order left on Thursday 19/09 (day of your order) and arrived on Tuesday 24/09 (according to Chronopost tracking). Delivery days are calculated on working days (Monday to Friday). So the parcel took 3 days to be delivered, as stipulated for all Chronopost exports in Europe (approximately 2 to 3 days). This time is stipulated in the order, as well as in the international delivery policy. We have checked the stocks and the parts are all in good condition. Concerning the coli, we asked you for a photo of the box in order to support our request to Chronopost, however we have not received anything. Without all these elements, we cannot make a request to Chronopost.
H
Herbert
Rating: 4 out of 5
following a purchase from 18/09/2024
At the time of delivery I was the victim of a scam like "your parcel was too big to fit in the letter box, please contact etc, etc" Which was inaccurate. 2 hours later, I was delivered, my parcel was available. Phew
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Response from DAM Marine
Unfortunately, these messages are sent to huge lists of numbers that have been leaked and recovered by scammers. These leaks have nothing to do with DAM Marine, as we encrypt all your data. Glad to hear the coli arrived safely. Best regards,
B
Bernard P.
Rating: 4 out of 5
following a purchase from 09/09/2024
Dam marine allowed me to find the part I was looking for unlike other suppliers good competence and listening very satisfied
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad I could help.
R
Remy A.
Rating: 1 out of 5
following a purchase from 05/09/2024
Following an order by telephone, does not respect the consumer code on the possibility of returning the goods within 14 days and merely reminds us that the terms and conditions are available on the netI strongly advise against this.
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Response from DAM Marine
Hello, you have ordered via the website, and therefore you accept the terms and conditions which are available on the net. In addition, we specified that the parts were on special order and not stocked by us, which prevents us from taking them back, something you accepted when ordering. According to our sales staff, they are adapted to your engine, so there was no reason to return them. Sincerely
C
Cliente
Rating: 4 out of 5
following a purchase from 28/08/2024
Following the very good advice, I ordered.5 pieces ordered and received the next day,(bravo) there were 2 that were not identical.I made notches that were missing on one and put back old seals because the new ones did not fit.The rest is correct.
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Response from DAM Marine
Hello, thank you for your feedback! Sorry for the inconvenience, we will check the parts sent.
T
Thierry P.
Rating: 4 out of 5
following a purchase from 26/08/2024
Deadline met and spare part complied with no problemThank you.
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Response from DAM Marine
Hello, thank you very much for your feedback! Even if we would have hoped for 5 stars.
P
Patrick H.
Rating: 2 out of 5
following a purchase from 20/06/2024
I am very dissatisfied with DAM marine for a very specific reason: I bought a "low pressure high pressure pump" and a "diaphragm fuel pump" for 769.93 euros. After fitting the fuel pump, I realized that it wasn't working. So I called in a marine repairer, who found that the new fuel pump was faulty, and invoiced me for it. I got in touch with the DAM marine warehouse staff, who suggested that I send it back. After returning the part, they informed me that the warranty would not work because I had apparently "disassembled the pump", which is absolutely not the case. It's now my word against theirs, so I can sit on the warranty. It's not very commercial now that DAM marine is finished for me.
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Response from DAM Marine
Hello, sorry for the inconvenience. Our technical team can confirm that the pump has been dismantled, but the warranty no longer applies according to our general conditions of use. We cannot confirm its malfunction until you have disassembled it, so we cannot proceed with a refund or credit note for this pump.
B
Benoit M.
Rating: 4 out of 5
following a purchase from 12/08/2024
Quality adviceFast, easy shipping
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Response from DAM Marine
Hello, we thank you for your opinion which contributes to the evolution of our reputation.
C
Christophe
Rating: 4 out of 5
following a purchase from 29/07/2024
Materials contact pro perfect just the problem of delivery order Saturday delivery Thursday !!!!!!!
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Response from DAM Marine
Hello, thank you for your feedback. You placed your order on Saturday evening. It was dispatched on Monday morning as soon as we opened. The Colissimo was delivered within 3 days. If you have time constraints, we advise you to choose the Chronopost express solution. We hope to see you soon. Best regards DAM Marine
B
Boris K.
Rating: 4 out of 5
following a purchase from 29/07/2024
Pozdana firma. Brza i sigurna dostava. Provjerena narudûba.
Response from DAM Marine
Hvala puno.
Y
Yves L.
Rating: 4 out of 5
following a purchase from 02/08/2024
Part ordered corresponds to my request. The person I spoke to was not very helpful for someone not familiar with mechanical issues, but he was polite.
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Response from DAM Marine
Hello, thank you for your feedback. We will do our best to improve this point. We look forward to hearing from you. Best regards DAM Marine
T
Thierry L.
Rating: 4 out of 5
following a purchase from 30/07/2024
Good site! one downside, not really easy for me to find the right parts on the site, the DAM references do not give the equivalents, so I have to make other orders on other sites (to ensure the conformity of the part). Otherwise very fast delivery!
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Response from DAM Marine
Hello, thank you for your feedback! Our parts have equivalents, if you search for references in the search bar of the site, you will be able to find the different parts related to this reference. If you have any doubts, don't hesitate to contact us directly by e-mail or telephone!
A
Andre M.
Rating: 1 out of 5
following a purchase from 30/07/2024
I placed an order on Monday for delivery on Tuesday before 5 p.m., and I paid for express delivery. I received the order on Friday at 3 p.m. That's expensive shipping for a deadline that was not met. On the other hand, DAM MARINE was very professional in reimbursing me for shipping costs, which I greatly appreciated.
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Response from DAM Marine
Hello, sorry for the inconvenience, it can happen that carriers do not provide the service they promise, unfortunately we can not do anything. Sorry again and don't worry about the gesture, it's normal. Best regards,
F
Francisco G.
Rating: 1 out of 5
following a purchase from 29/07/2024
The SEUR transport service was very bad. The parts arrived 3 days late
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Response from DAM Marine
Hello, unfortunately this delay is out of our control. Even after contacting Chronopost, they use the case of "force majeure" as written in the transport tracking. We are sorry for this incident. Sincerely
P
Philippe G.
Rating: 4 out of 5
following a purchase from 24/07/2024
Material availabilitySpeed of delivery( the absence of the circlips and spacer in KIT 15698 is not mentioned )
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad we could satisfy you. Thank you for your comment, we'll take it into account!
J
John M.
Rating: 4 out of 5
following a purchase from 23/07/2024
Normal service,postage high.
Response from DAM Marine
Hello, thanks for your feedback.
C
Carayon J.
Rating: 4 out of 5
following a purchase from 18/07/2024
very good customer service
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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- C.
Rating: 4 out of 5
following a purchase from 17/07/2024
Super reactive team
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Response from DAM Marine
Hello, thank you very much for your feedback!
G
Gael F.
Rating: 4 out of 5
following a purchase from 22/07/2024
Very good! I just wish the advisor had taken a little more time to talk on the phone.
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Response from DAM Marine
Hello, thank you for your feedback! Unfortunately we're very busy in the summer and the number of requests is high, we can't take the time we'd like for everyone, sorry about that!
S
Salmon
Rating: 2 out of 5
following a purchase from 08/07/2024
I consulted Dam Marine for a recurring problem since 2 years for a trim sensor problem on a boat brand Fours winns.after study they advised me a trim sensor brand Recmar ref 3863007.in the end they did not do better than the predecessors.I bought 3 trim sensors in 3 years from various dealers who have all sold me Recmar.on arrival I have just solved the problem with original part Volvo penta. So in the future, no more Recmar.
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Response from DAM Marine
Hello, we do not distribute Recmar products and your invoice is dated March 2023. We distribute 2 references for your trim sensor: - in original: 3849411- in adaptable: AP9411Cordially yours,
J
Jean F.
Rating: 4 out of 5
following a purchase from 06/06/2024
Fast delivery and returns
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
B
Bruno P.
Rating: 2 out of 5
following a purchase from 11/06/2024
The hose kit does NOT include the cerflexes that are shown in the kit image on your website ...
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Response from DAM Marine
Hello, it was indeed a photo import error on our part. We're really sorry, please don't hesitate to remind us when you place your next order,
A
Alexis D.
Rating: 4 out of 5
following a purchase from 12/06/2024
Fast and easy delivery
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Response from DAM Marine
Hello, thank you for your feedback, I'm pleased to have been able to satisfy you.
A
Alain M.
Rating: 1 out of 5
following a purchase from 06/06/2024
I placed an order and the store assistant should have "advised" me that there was a turbo kit. Instead of ordering everything by the case.
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Response from DAM Marine
Hello, we're sorry for this clumsiness, the salesman simply made the estimate according to your request which included the detailed parts list. Our customers who give us a detailed parts list usually want all the parts in detail. Yours faithfully
T
Thierry P.
Rating: 4 out of 5
following a purchase from 28/05/2024
Very good team
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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