The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
Quick delivery, all that's left to do is assemble ... This morning, the 4 anodes were fitted and the cavities cleaned, with great success: the cooling circuit's pissette is back to normal.
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Response from DAM Marine
Thank you for this review, given the success of the assembly we would still have hoped for 5 stars!
J
Jean M.
Rating: 4 out of 5
following a purchase from 12/06/2022
The product ordered does not correspond to the photo!
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Response from DAM Marine
Hello, thank you for your feedback, the photo will be changed as soon as possible, however do not worry, the product remains the same and only the pot has changed design.
J
Jean M.
Rating: 4 out of 5
following a purchase from 10/06/2022
Very good, as usual.
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Response from DAM Marine
Thank you for this review! Too bad we didn't get the 5 stars.
A
Alexandre
Rating: 4 out of 5
following a purchase from 04/06/2022
No complaints, only good stuff, I think it's the leaders for the boat part with exploded view. They don't have everything, but they have a lot of parts at affordable prices. Fast shipping and super navigable sites.
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Response from DAM Marine
Thank you for this review! Too bad we didn't get the 5 stars.
P
Philippe
Rating: 4 out of 5
following a purchase from 23/05/2022
Order placed on May 23rd and received on May 25th. Despite a delay due to a technical problem (delivery was scheduled for May 24th), I am satisfied with the products ordered and the speed of delivery.
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Response from DAM Marine
Thank you for this review and sorry for the inconvenience caused by the carrier.
J
Jb
Rating: 4 out of 5
following a purchase from 27/05/2022
Fast delivery, but still an expensive product
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Response from DAM Marine
Thank you for your opinion! The current economic climate has led to an increase in raw materials prices, which is unfortunately reflected in the price of finished products.
D
Didier P.
Rating: 3 out of 5
following a purchase from 12/05/2022
the parts received did not correspond to the dimensions shown on the DAM site
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Response from DAM Marine
Thank you for your feedback! We're sorry, after checking it's true that the dimensions weren't the right ones despite being those given by our supplier. We will rectify this as soon as possible.
D
DENIS
Rating: 4 out of 5
following a purchase from 11/05/2022
Competent person to talk to, fast delivery in line with the order, competitive price. The quality of the cardboard packaging needs to be reviewed, the parcel was received torn, fortunately no part was missing.
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Response from DAM Marine
Thank you for your feedback! We're sorry for the inconvenience and hope it won't happen again. We'll see what we can do about it.
H
Hervé M.
Rating: 4 out of 5
following a purchase from 06/05/2022
Ras. Fast order and complies with my request
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
A
Arnaud
Rating: 4 out of 5
following a purchase from 04/05/2022
Fast delivery
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
S
Silvant B.
Rating: 4 out of 5
following a purchase from 25/04/2022
Hello,Thank you for your responsive service.Bernard
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
R
Robert M.
Rating: 4 out of 5
following a purchase from 04/04/2022
Well-designed site, easy to use, fast delivery.
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
M
Manuel J.
Rating: 3 out of 5
following a purchase from 04/04/2022
bonjour , je me permets de mettre Moyen de part les tarifs ,,sinon j'aurais mis sans hésitation ""Satisfait"".Cordialement
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Response from DAM Marine
Thank you for this review! If you find our products cheaper elsewhere, please let us know so that we can adjust our prices to satisfy as many people as possible.
A
Alain G.
Rating: 4 out of 5
following a purchase from 11/03/2022
Satisfied very fast shipping I recommend
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Response from DAM Marine
Thank you for this review!
T
Thomas R.
Rating: 4 out of 5
following a purchase from 17/02/2022
Fast service. Otherwise low
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Response from DAM Marine
Thank you for this review!
S
Steve V.
Rating: 4 out of 5
following a purchase from 14/02/2022
Fast shipping and delivery
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
H
Hervé B.
Rating: 4 out of 5
following a purchase from 10/02/2022
Fast and efficient delivery of the products ordered.
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
A
Alexandre
Rating: 3 out of 5
following a purchase from 10/02/2022
Fast and careful shipment. Too bad the belt I ordered doesn't fit my engine, despite the fact that the site mentioned Compatible!
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Response from DAM Marine
Hello, thank you for your feedback. We're sorry for the error, but your motor has two different mountings and one of them may be compatible with the belt you ordered. Hoping that the exchange with our technician has helped you, we remain at your disposal for any questions. Yours faithfully
R
Remy M.
Rating: 4 out of 5
following a purchase from 10/02/2022
Hello, following your phone call in fact there was an error on my part on my review filed, I correct my error product sent the same day of the order and received 2 days later, I recommend your site and apologize for this inconvenience cordially
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Response from DAM Marine
Hello, thank you for this review! However, looking at your colissimo tracking, your order was shipped the same day by colissimo relais and was delivered to the collection point you indicated within 48 hours, which is in line with the time they promise. If you'd like faster delivery, don't hesitate to use Chronopost, which delivers within 24 hours to both home and relay addresses. We hope to be of service to you again.
D
DID
Rating: 4 out of 5
following a purchase from 27/01/2022
FAST, EFFICIENT DELIVERY AND PERFECT PACKAGE
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
L
Laurent P.
Rating: 4 out of 5
following a purchase from 20/01/2022
fast and efficient
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
S
Sabine R.
Rating: 1 out of 5
following a purchase from 27/12/2021
Package still undelivered
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Response from DAM Marine
Hello, we are sorry that the notice indicating that the parcel was available at the post office was not given to you. We are reassured that you were able to retrieve the parcel following our exchanges.
S
Samuel L.
Rating: 4 out of 5
following a purchase from 26/10/2021
Deadline met, and parts compliant.
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Response from DAM Marine
Thank you for this review!
S
Sylvain B.
Rating: 4 out of 5
following a purchase from 05/10/2021
Nothing to declare, nickel!!! The breakdown did not come from there but too bad ...
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Response from DAM Marine
Thank you for this review!
P
Philippe C.
Rating: 3 out of 5
following a purchase from 02/10/2021
hello delivery well done. difficulty on your site to check a price (relay of demareur yanmar); the site systematically returns me on a proposal of message, and without giving a price. Sincerely Philippe CHIORINO
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Response from DAM Marine
Hello, thank you for your feedback. Unfortunately, some parts are not stocked by us and we cannot offer you a price without creating a customized quote. If you ever need a part that cannot be ordered on the website, please do not hesitate to contact us by e-mail or telephone. Yours faithfully
S
Saliba C.
Rating: 4 out of 5
following a purchase from 09/09/2021
Part availability and rapid delivery
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
D
Didier G.
Rating: 1 out of 5
following a purchase from 28/08/2021
HelloMy opinion is justified by the small impacts found on the cylindersFor a product costing 720 euros Sincerely Mr Guillevic
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Response from DAM Marine
Hello, thank you for your opinion. Following our first exchange, we have left you a voice message explaining the different ways of settling this dispute. Please do not hesitate to contact us again if necessary.
J
Jodelet
Rating: 4 out of 5
following a purchase from 20/08/2021
fast and efficient, despite a lack of precision on my part concerning the exact references of my motor, which led to an error that they quickly corrected. Well done
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Response from DAM Marine
Thank you very much!
D
Delille
Rating: 4 out of 5
following a purchase from 10/08/2021
I bought some spare parts for my boat.the welds on the exhaust elbow are not impeccable, a gasket arrived a bit damaged and 2 original packages are missing (which I know exist as I've already bought the parts elsewhere).delivery was very quick.I'm going to see if the elbow, which is an adaptable part, can be fitted without problems.In the longer term, I hope it will be durable.If confidence is established by the operational test, I'll order again.Update:Thank you for your reply, it's reassuring because the part is important.
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Response from DAM Marine
Hello, thank you for sharing your experience with us.the exhaust elbows we sell are subject to strict quality controls, so we don't encounter any durability problems.don't hesitate to contact us by phone if you need advice on fitting your parts.
T
Thierry M.
Rating: 1 out of 5
following a purchase from 29/07/2021
I received a defective part, which is impossible according to DAM Marine, a customer for years, very disappointed.
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Response from DAM Marine
Hello, We're sorry for the inconvenience, and hope that the part we've sent back to you is satisfactory. Please do not hesitate to contact us should you require any further information.
G
Gregori
Rating: 4 out of 5
following a purchase from 19/07/2021
Parts available for my 1988 bayliner, but I didn't find everything, such as the hi-vis base oil.
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Response from DAM Marine
Thank you for sharing your experience.
F
Frederic B.
Rating: 4 out of 5
following a purchase from 14/07/2021
Very reactive teamBravo to be able to count on a rare distributor MerciFred
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Response from DAM Marine
Thank you for your feedback.
S
Samuel B.
Rating: 4 out of 5
following a purchase from 12/07/2021
Hello, material conforms to the purchase on the other hand I had opted for the delivery at home which I paid more and I had to go to seek my parcel at the post officecordially
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Response from DAM Marine
Hello, thank you for your feedback. Carriers sometimes drop off parcels at collection points without asking us. We apologize for this inconvenience.
L
Laurent
Rating: 4 out of 5
following a purchase from 05/07/2021
I found everything I wanted (simple engine maintenance) and I know the exact part number. In the opposite case and with the little description of the article it can be a problem.
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Response from DAM Marine
Thank you for this review! We're sorry about the descriptions, as the site has only recently been launched, we don't yet have a description for each piece, but we'll be working on it. Thank you for your constructive feedback, and we hope to satisfy you again!
E
Eddy A.
Rating: 4 out of 5
following a purchase from 26/06/2021
Great kit, too bad it's missing an anode!!!!
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Response from DAM Marine
Thank you for your review! If you have any problems with your product, please do not hesitate to contact us directly.
P
Pascal P.
Rating: 1 out of 5
following a purchase from 20/05/2021
Paid supplement Colissimo arrived Delays, (En partance étranger) D or return and no refund. No refund.
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Response from DAM Marine
We are sorry for this bad experience, we tried to reach you many times, but only having your landline we were not successful.
R
ROBERT
Rating: 4 out of 5
following a purchase from 23/06/2021
I have nothing to complain about with Dam Marine. On the other hand, the 24-hour Chronopost service doesn't work. I've paid for 24-hour Chronopost 4 times and I've always been delivered within 48 hours. I might as well use the Colissimo service, which is half the price.
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Response from DAM Marine
Thank you for your feedback! For Chronopost, their service can sometimes be disrupted. For your information, orders placed on Fridays are delivered on Mondays. Sorry for the inconvenience, and I hope I've answered all your questions.
B
Benjamin T.
Rating: 1 out of 5
following a purchase from 18/06/2021
Delivery late!
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Response from DAM Marine
Thank you for your feedback. We apologize for the inconvenience. Your parcel was delivered within 72 hours according to Colissimo delivery times. When you have a delivery requirement, we advise you to use Chronopost, which delivers the next day before 1pm.
A
Annie S.
Rating: 4 out of 5
following a purchase from 15/06/2021
satisfied with my purchase! and the speed of its shipment! however if all the staff we had on line were very attentive with a very satisfactory contact, one person surprised us by his coldness his lack of availability and very expeditious in the contact! a great contrast with the others! a pity, but important to know for the company!
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Response from DAM Marine
Thank you for sharing your experience. Concerning the person you felt was cold, some of our sales people are not yet fully accustomed to the specifics of the website. We're sorry to hear about your experience and will pass on your comment to them.
F
Frederic C.
Rating: 4 out of 5
following a purchase from 29/05/2021
WELL RECEIVED RATHER QUICKLY THANK YOU
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Response from DAM Marine
Thank you for this review! We look forward to meeting you again in the future.
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