The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
The website is very complete but when processing the order, my picking point was changed internally at some point so I had to call directly to correct it. When I asked for a change to the correct pickup point the person on the phone sent for another agency and the picking point refused the pickup. I had to call UPS to try to get the package back and I have to pick it up today at an ups point several days late.
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Response from DAM Marine
Hi, sorry for the inconvenience, but the exchange has been done internally. It appears that Chronopost delivered to the pickup point, but the pickup point refused the package, so it had to be delivered elsewhere. We apologize for the inconvenience.
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HS89
Rating: 5 out of 5
following a purchase from 11/10/2024
Product respect and order fulfilment
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
B
Baptiste F.
Rating: 5 out of 5
following a purchase from 10/10/2024
Fast, efficient and professional! I recommend dam marine for its expertise!
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Response from DAM Marine
Hello, thank you for your feedback! Glad I could help!
P
Philippe C.
Rating: 5 out of 5
following a purchase from 10/10/2024
fast delivery and good version of the parts.
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Response from DAM Marine
Hello, thank you for your review! We hope to continue satisfying you.
J
Joel P.
Rating: 5 out of 5
following a purchase from 10/10/2024
Perfect advice, technical documentation, prices and delivery times.
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Response from DAM Marine
Hello, thank you for your review! Glad to have been able to satisfy you.
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Christophe D.
Rating: 5 out of 5
following a purchase from 09/10/2024
Very fast delivery and good packaging.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
A
Andre M.
Rating: 5 out of 5
following a purchase from 02/10/2024
The contact, the availability of products, the service.
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Response from DAM Marine
Hello, thank you very much for your feedback! We hope to continue satisfying you.
S
Serge M.
Rating: 5 out of 5
following a purchase from 04/10/2024
very available. good listener
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Response from DAM Marine
Hello, thank you very much for your feedback! We hope to continue satisfying you.
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- M.
Rating: 5 out of 5
following a purchase from 03/10/2024
Great service, Dam marine Professional, fast and efficient, very satisfied, thanks to all the team.
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Response from DAM Marine
Thank you for your feedback! We hope to continue satisfying you.
J
Jean L.
Rating: 5 out of 5
following a purchase from 01/10/2024
Fast delivery, very attractive prices and beautifully finished parts.
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Response from DAM Marine
Hello, thank you very much for your feedback! We hope to continue satisfying you.
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Client
Rating: 5 out of 5
following a purchase from 07/10/2024
Fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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Philippe
Rating: 5 out of 5
following a purchase from 07/10/2024
The technical and sales departments are very competent, patient and attentive to customer needs. Lead times are very good, and delivery times for parts on order are always quicker than expected. The parts are compliant and well packaged.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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Georges G.
Rating: 5 out of 5
following a purchase from 30/09/2024
It was very easy to order and I got a very professional person.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
S
Smague
Rating: 5 out of 5
following a purchase from 30/09/2024
Fast delivery and available parts
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
P
Philippe G.
Rating: 5 out of 5
following a purchase from 30/09/2024
good professionalism, both for placing orders and for technical information
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
R
Remy 6.
Rating: 5 out of 5
following a purchase from 30/09/2024
Parts in stock despite the age of the motor, simple ordering and fast delivery Thank you.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
J
Jean F.
Rating: 5 out of 5
following a purchase from 04/10/2024
Fast delivery. Solid package, well-protected item. Everything perfect! Thank you so much!
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
S
Sophie B.
Rating: 5 out of 5
following a purchase from 04/10/2024
By listening carefully and indulgently (my mechanical-nautical vocabulary is limited!), I bought the part I needed, delivered bizn packed, very quickly.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
S
S.M.
Rating: 5 out of 5
following a purchase from 02/10/2024
The price was correct, the packaging bulletproof and the delivery was speedy. What more can one ask for?! Oh yes, the item is as described.Check out their site and store and compare, I will certainly shop here in the future. Merci!
Response from DAM Marine
Hello, thank you for your confidence! We hope to be able to help you again!
B
BOURILLON
Rating: 5 out of 5
following a purchase from 02/10/2024
Parts delivered on time
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
M
MB
Rating: 5 out of 5
following a purchase from 30/09/2024
Fast delivery and product quality
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
C
Christophe B.
Rating: 5 out of 5
following a purchase from 30/09/2024
Thanks to the technical documents available online, you'll be able to find the part you need very quickly, whether in stock or on order.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
A
ANDRE
Rating: 5 out of 5
following a purchase from 30/09/2024
I ordered diesel and oil filters for a Yanmar YM15 engine. Fast and accurate delivery with follow-up.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
J
Jacques L.
Rating: 5 out of 5
following a purchase from 30/09/2024
Perfect, nothing to complain about
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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Elvis V.
Rating: 5 out of 5
following a purchase from 30/09/2024
The people on the phone are great and give good advice. Take the time to look for answers to your questions, even if it's time-consuming and complicated.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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Herman G.
Rating: 5 out of 5
following a purchase from 30/09/2024
While sailing in Portugal our raw water pump broke down. We ordered the parts on Saturday and received them on Thursday. Some issues with the courier (out of control of DAM) were resolved very quickly. Great service and reliable.
Response from DAM Marine
Hello, thank you for your confidence! We hope to be able to help you again!
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