The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
Having paid almost 30 euros in delivery fees to receive my order the next day, it has been a week and still nothing. Might as well take my car and go directly.
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Response from DAM Marine
Hello Davy,
We are sincerely sorry to learn that your delivery experience did not meet your expectations. We understand the importance of fast delivery and invite you to contact us directly to resolve this issue together.
Sincerely,
The DAM Marine team
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MICHEL A.
Rating: 4 out of 5
following a purchase from 13/07/2026
4/5 because perfection does not exist. One small downside, when purchasing a gasket kit for Volvo exchanger, only the two O-rings, the flat gasket, and the two lips are delivered, but it is also necessary to replace 4 small round, flat, thick gaskets which are only present in another gasket kit that includes all the rubber gaskets of the engine, curious. But not a big deal, knowing Volvo.
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Response from DAM Marine
Hello Michel,
We sincerely thank you for your feedback and your rating. We are delighted that you found satisfaction in your purchase, and we take note of your comment regarding the gasket kit. Your loyalty and observations are precious to us, and we hope to see you again soon in our shop.
Sincerely,
The DAM Marine team
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Serge A.
Rating: 1 out of 5
following a purchase from 12/07/2026
My digital tachometer VDO Yanmar 5000 rpm does not work
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Response from DAM Marine
Hello Serge,
We are sorry to learn that your digital tachometer VDO Yanmar is not working as expected. We appreciate your feedback and wish to help you resolve this issue. Please feel free to contact us directly so that we can assist you in this process.
Sincerely,
The team from the shop.
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ARNAUD D.
Rating: 4 out of 5
following a purchase from 07/07/2026
Hello, Good quality parts, quick sending of the quote and parts. One detail: the entire order was not taken into account (forgotten items), please check your quote carefully. But I remain satisfied with Dam Marine.
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Response from DAM Marine
Hello Arnaud,
We sincerely thank you for your feedback and are delighted that the quality of our parts and the speed of delivery satisfied you. We take note of your comment regarding the items and will ensure to improve our service.
Best regards,
The DAM Marine team
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THIERRY V.
Rating: 1 out of 5
following a purchase from 07/07/2026
Wrong part
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Response from DAM Marine
Hello Thierry,
We are sincerely sorry to learn that the part did not meet your satisfaction. Your feedback is important to us, and we invite you to contact us privately to find a solution together.
Best regards,
The team from the shop.
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OLIVIER H.
Rating: 1 out of 5
following a purchase from 07/07/2026
Some parts do not match
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Response from DAM Marine
Hello Olivier,
Thank you for taking the time to share your experience. We are sorry to learn that some parts do not meet your expectations. Please feel free to contact us directly so that we can help you resolve this issue.
Sincerely,
The DAM Marine team
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DANIEL V.
Rating: 4 out of 5
following a purchase from 05/07/2026
Very good
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Response from DAM Marine
Hello Daniel,
We warmly thank you for your positive feedback and are delighted to learn that you are very satisfied with your experience with us. Your satisfaction is our priority and we hope to see you again soon.
Best regards,
The DAM Marine team
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TONY G.
Rating: 4 out of 5
following a purchase from 02/07/2026
nothing to complain about their seriousness and professionalism, nor about the quality of the supplies, I take away one star because I think that for 7/8 € minimum for shipping, we could hope for a better service than the post office
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Response from DAM Marine
Hello Tony,
We sincerely thank you for your positive feedback and your compliments on our seriousness and the quality of our products. We take note of your comment regarding shipping costs; unfortunately, these are the prices charged by Colissimo and Chronopost. We hope to see you again soon in our online store.
Best regards,
The DAM Marine team
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FABIEN G.
Rating: 4 out of 5
following a purchase from 26/05/2026
Fast delivery. Compliant product. But shipping costs are high and could be optimized. EX: Two shipments for the same order.
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MICHEL F.
Rating: 4 out of 5
following a purchase from 29/05/2026
Satisfied
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Response from DAM Marine
Hello Michel,
We sincerely thank you for your feedback and are delighted to learn that you are satisfied with your experience at DAM Marine. Your trust is precious to us and we hope to see you again soon.
Best regards,
The shop team.
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EVENTS D.
Rating: 1 out of 5
following a purchase from 03/06/2026
Dissatisfied
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Response from DAM Marine
Hello EVENTS,
Thank you for taking the time to share your feelings. We are sorry to learn that your experience did not meet your expectations. We invite you to contact us privately to better understand your situation and find a solution together.
Best regards,
The DAM Marine team
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PASCAL G.
Rating: 4 out of 5
following a purchase from 17/05/2026
Delivery on time, order not quite as I wanted, the site is not very precise but I will manage, no time to return
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Response from DAM Marine
Hello Pascal, thank you for your feedback and we are glad that the delivery was made on time. We take note of your comments regarding the clarity of the information on our site and are continuously working to improve our customers' experience. Please do not hesitate to contact us for any questions or assistance.
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GUILLAUME R.
Rating: 4 out of 5
following a purchase from 07/05/2026
Well received, with a shorter delay than announced!
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Response from DAM Marine
Hello Guillaume,
Thank you for your positive feedback! We are delighted to hear that you received your order faster than expected. Your satisfaction is our priority! Please feel free to reach out to us for any other questions.
Best regards,
The DAM Marine team
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MARC R.
Rating: 1 out of 5
following a purchase from 27/04/2026
I still haven't received my package
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Response from DAM Marine
Hello, we are sorry for this inconvenience, Colissimo made an error during the delivery of your package, which is unfortunately beyond our control. We apologize again, according to the tracking you should have received it on May 16.
I asked before and then on the order form if the "complete cylinder head" included a head gasket or not, with no response. Upon opening the package, I see that it does not! It would have been simpler to clarify this before sending the package!
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RENAUD A.
Rating: 1 out of 5
following a purchase from 24/04/2026
Package error and still no response
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PATRICK T.
Rating: 4 out of 5
following a purchase from 15/04/2026
Very good, I received the part 48 hours after placing the order
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ALAIN G.
Rating: 4 out of 5
following a purchase from 12/04/2026
Hi there
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GUY M.
Rating: 4 out of 5
following a purchase from 10/04/2026
Good articles conform Progress to be made on the delivery time
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Response from DAM Marine
Hello Guy,
Thank you very much for your positive feedback on our articles! We are delighted that you are satisfied with your order. We also take note of your comment regarding delivery times and are constantly working to improve this service.
However, you ordered via Colissimo relay on Monday the 10th. According to the deadlines indicated at the time of the order, and in our various terms of use, the package arrives in 48 to 72 hours, and yours arrived on Wednesday at the relay point, so on J+2 (48h), the deadlines were therefore respected.
Express delivery applies to the carrier mode "Chronopost" and "Eurocoop" when they deliver in your department.
Best regards,
The DAM Marine team
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SEBASTIEN L.
Rating: 1 out of 5
following a purchase from 27/03/2026
Very disappointed because it took 15 days to receive the order (still incomplete to this day) with an initial announcement of a 3-day delay...
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JOHANN J.
Rating: 1 out of 5
following a purchase from 28/03/2026
Delivery time too long
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Response from DAM Marine
Hello Johann,
Thank you for your feedback. We understand that the delivery time can be disappointing and we are sorry for that. Your satisfaction is our priority, and we are constantly working to improve our services. Please do not hesitate to contact us with any questions.
Best regards,
The DAM Marine team
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CHRISTOPHE M.
Rating: 1 out of 5
following a purchase from 19/01/2026
Unused parts not taken back while they are still in their original packaging !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU to the DAM MARINE service
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Response from DAM Marine
Hello,
Following your email exchanges with the sales team, it has been returned to us that you had a special order part.
This last one cannot be exchanged or returned, as indicated in our T&Cs that you accepted, I quote from your email of 23/03 at 10:45: "Indeed I just read it but who reads the T&Cs since it is mandatory to accept them?"
We try our best to indicate this point, special order products are not stocked with us and, therefore, cannot be returned or refunded.
Best regards, Jordan
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VOLKER S.
Rating: 1 out of 5
following a purchase from 05/03/2026
Nicht gut, mann bezahlt für eine 24 Stunden Lieferung und wartet 5 Tage auf den Artikel. Ich Geld vom Porto bekommt man auch nicht zurück erstattet.
Response from DAM Marine
Bonjour Volker,
Thank you for your feedback. We sincerely apologize for the delay in delivery and understand your frustration. Please rest assured that we are committed to improving our services. Your concern regarding the shipping cost will be addressed promptly. We value your trust and appreciate your understanding as we work to enhance your experience with DAM Marine.
Best regards,
The DAM Marine Team
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MARC C.
Rating: 1 out of 5
following a purchase from 23/02/2026
I did not receive the correct parts. And it is up to me to ship them at my own expense. He reimburses me for the parts while he could send me the correct parts.
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Response from DAM Marine
Hello, sorry for this inconvenience, it was a computer error.
The correct washers were sent to you the day after the error at no cost to you.
Sorry for the shipping error.
Best regards,
F
FREDERIC B.
Rating: 4 out of 5
following a purchase from 07/01/2026
Adaptable waterlock Volvo It's a pity that it is not specified that it is a little smaller than the original but still of good quality
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JACQUES P.
Rating: 4 out of 5
following a purchase from 22/12/2025
Fast and clear delivery. Unfortunately, 2 products out of stock, with up to 15 days of waiting.
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Response from DAM Marine
Hello Jacques,
Thank you very much for your feedback and your rating! We are delighted that you appreciated the speed and clarity of our delivery service. We apologize for the inconveniences caused by the lack of stock of certain products and are doing our best to reduce waiting times. Your feedback is valuable and helps us improve.
See you soon at DAM Marine!
Best regards,
The DAM Marine team
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ALCARAZ S.
Rating: 4 out of 5
following a purchase from 25/11/2025
Everything correct. Fast and reliable shipping.
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Response from DAM Marine
Dear ALCARAZ,
We sincerely thank you for your rating and your positive comment. We are glad to know that you received your order quickly and reliably. At DAM Marine, we continuously work to provide the best service to our customers. If you have any suggestions or inquiries, please do not hesitate to let us know.
We hope to see you again soon!
Sincerely,
The DAM Marine team
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CEDRIC V.
Rating: 4 out of 5
following a purchase from 17/11/2025
Very good
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MAURICE D.
Rating: 4 out of 5
following a purchase from 26/10/2025
Thank you for the delivery times and the care taken for the packaging
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LUCIEN A.
Rating: 4 out of 5
following a purchase from 24/10/2025
SHIPPING COSTS TOO EXPENSIVE
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Response from DAM Marine
Hello Lucien,
Thank you for taking the time to share your feedback on DAM Marine. We are delighted that you appreciated our products, and we understand your concerns regarding shipping costs. We strive to maintain a balance between service quality and reasonable costs. Your feedback is valuable and we will take it into account to improve our offering.
Looking forward to seeing you again on our site!
Best regards,
The DAM Marine team
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CONRADO B.
Rating: 1 out of 5
following a purchase from 21/10/2025
I have not received the package, the delivery company says they tried to deliver it but the delivery point was not accessible, the only thing is that they have prohibited parking in front and that is why they do not deliver it.
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DAVID M.
Rating: 1 out of 5
following a purchase from 21/10/2025
can give a review yet as my order hasn,t arrived ?
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ERIC G.
Rating: 1 out of 5
following a purchase from 15/10/2025
Express order billed at 14.00 euros arrived more than 48 hours later, wrong part due to your responsibility as I correctly specified the model and the return is at my expense, so it's better to order from a Chinese site because I think the parts come from the same place
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Response from DAM Marine
Hello, first of all I'm sorry to hear that the seal is not the right one.
- You ordered on October 15th via COLISSIMO (so 2-3 days delivery) and were delivered on October 17th (so 48 hours, as expected). The express delivery is colissimo, here is the tracking of your package just in case: https://www.laposte.fr/outils/suivre-vos-envois?code=9V35144247813.
- In your return email, you tell us that the mistake is yours, you did not consult our teams for a quote and you ordered this part alone. So the mistake is not ours, we have a sales team available from 8am to 12pm and from 2pm to 6pm from Monday to Friday to assist you when purchasing your parts. Sorry to hear that the seal is not the right one again, but you ordered alone on the website, which justifies the non-acceptance of your return by our teams.
Best regards, the DAM Marine team
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- V.
Rating: 4 out of 5
following a purchase from 14/10/2025
Excellent quality ordering service.
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Response from DAM Marine
We sincerely thank you for your positive feedback regarding our ordering service. We are delighted that you found the quality to meet your expectations. Please do not hesitate to reach out to us for any future requests or needs, we will always be at your disposal.
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PHILIPPE B.
Rating: 4 out of 5
following a purchase from 30/09/2025
Very good reception
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JEROME T.
Rating: 4 out of 5
following a purchase from 30/06/2025
Quick and efficient
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TOM F.
Rating: 4 out of 5
following a purchase from 22/09/2025
Perfect
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Response from DAM Marine
Hello Tom,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted to hear that you had a satisfactory experience on our DAM Marine site. Please feel free to reach out to us if you have any suggestions to further improve your experience.
See you soon,
The DAM Marine team
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- M.
Rating: 4 out of 5
following a purchase from 16/09/2025
Fast and efficient service even being in the overseas territories
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Response from DAM Marine
Hello,
We warmly thank you for your positive feedback regarding our service. We are delighted to know that you appreciated the speed and efficiency of our team, even from the overseas territories. Your satisfaction is our priority, and we hope to assist you again for your future orders.
Best regards,
The DAM Marine team
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SALVATORE T.
Rating: 4 out of 5
following a purchase from 18/09/2025
Nothing to say, everything is perfect, the package corresponds perfectly
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Response from DAM Marine
Dear Salvatore,
We sincerely thank you for your positive feedback and are delighted to learn that the package met your expectations. Your satisfaction is our priority, and we want to assure you that we will continue to provide quality service.
Best regards,
The DAM Marine team
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MICHEL B.
Rating: 4 out of 5
following a purchase from 15/09/2025
I appreciate the speed of shipping and the quality of the online plans
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Response from DAM Marine
Hello Michel,
Thank you very much for your positive feedback! We are delighted to hear that you appreciate the speed of our shipments and the quality of our online plans. Your satisfaction is our priority and it encourages us to continue improving our services. Please do not hesitate to reach out to us for any questions or needs.
Best regards,
The DAM Marine team
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