The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
Thank you for your review! If you have any problems with your product, please do not hesitate to contact us directly.
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ROBERT
Rating: 4 out of 5
following a purchase from 23/06/2021
I have nothing to complain about with Dam Marine. On the other hand, the 24-hour Chronopost service doesn't work. I've paid for 24-hour Chronopost 4 times and I've always been delivered within 48 hours. I might as well use the Colissimo service, which is half the price.
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Response from DAM Marine
Thank you for your feedback! For Chronopost, their service can sometimes be disrupted. For your information, orders placed on Fridays are delivered on Mondays. Sorry for the inconvenience, and I hope I've answered all your questions.
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Annie S.
Rating: 4 out of 5
following a purchase from 15/06/2021
satisfied with my purchase! and the speed of its shipment! however if all the staff we had on line were very attentive with a very satisfactory contact, one person surprised us by his coldness his lack of availability and very expeditious in the contact! a great contrast with the others! a pity, but important to know for the company!
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Response from DAM Marine
Thank you for sharing your experience. Concerning the person you felt was cold, some of our sales people are not yet fully accustomed to the specifics of the website. We're sorry to hear about your experience and will pass on your comment to them.
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Frederic C.
Rating: 4 out of 5
following a purchase from 29/05/2021
WELL RECEIVED RATHER QUICKLY THANK YOU
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Response from DAM Marine
Thank you for this review! We look forward to meeting you again in the future.
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Pascal P.
Rating: 4 out of 5
following a purchase from 24/05/2021
order shipped quickly and very well packaged for a fair price
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Response from DAM Marine
Thank you for this review!
J
Jean-luc D.
Rating: 4 out of 5
following a purchase from 24/05/2021
Fast, efficient and compliant products RAS, may be a little expensive on certzin products.
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Response from DAM Marine
Thank you for this review!
B
Butikofer F.
Rating: 4 out of 5
following a purchase from 10/05/2021
Product conforms to expectations, well priced and delivered in a very short time.
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Response from DAM Marine
Thank you for this review! We look forward to meeting you again in the future.
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Ludovic L.
Rating: 4 out of 5
following a purchase from 04/05/2021
Fast order and shipment, careful packaging but parts of lesser quality than I expected....cependant functional....
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Response from DAM Marine
Thank you for your opinion! Don't hesitate to consult our technicians before purchasing your parts.
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Hirel D.
Rating: 4 out of 5
following a purchase from 22/04/2021
Good but expensive
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Response from DAM Marine
Thank you for this review!
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Faitrop G.
Rating: 4 out of 5
following a purchase from 16/04/2021
good behaviour of the sales staff with good technical advice... smooth when the parcel was received on schedule ..complete satisfaction // other order in progress
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you in the future!
J
Jr N.
Rating: 4 out of 5
following a purchase from 08/04/2021
Bon services ????
Response from DAM Marine
Merci à vous pour cet avis !
A
Agence M.
Rating: 4 out of 5
following a purchase from 08/04/2021
NO PARTICULAR PROBLEMS, GENERALLY RESPONSIVE
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Response from DAM Marine
Thank you for this review!
V
Van D.
Rating: 4 out of 5
following a purchase from 04/04/2021
Good service, good follow-up and fast
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Response from DAM Marine
Thank you for your positive review!
C
Cotton J.
Rating: 4 out of 5
following a purchase from 02/04/2021
Wide range of parts, I just find the salespeople on the phones not very friendly.
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Response from DAM Marine
Thank you for this review, we are sorry for the impression you had, it may be that sometimes our salesmen, being very solicited, try to satisfy the customers as quickly as possible, which can give you the impression that they are not very friendly. Sorry again for the impression you had, and we hope to give you a better one next time!
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Sci C.
Rating: 4 out of 5
following a purchase from 25/03/2021
Very satisfied with your products, the speed of your deliveries, also the very affordable cost. Sincerely
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Response from DAM Marine
Thank you for your positive review!
A
APPLISUB
Rating: 4 out of 5
following a purchase from 19/03/2021
Bjr, reactive, available, advises.can improve in price.(one can always improve that) Ha Ha ha ;-)Cordialement
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Response from DAM Marine
Hello, thank you for your feedback! We hope to continue to meet your expectations.
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Bernard
Rating: 4 out of 5
following a purchase from 18/03/2021
I would have been very pleased with the advice and the precision of the order, but the delivery time was a little too long, as the Internet has (badly) accustomed us to much shorter delivery times.
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Response from DAM Marine
Thank you for your feedback! We're sorry if you found shipping times long, but despite our policy of stocking a maximum number of references, we sometimes order parts at the customer's request, which can lengthen shipping times. We hope to see you again soon!
K
Ka S.
Rating: 3 out of 5
following a purchase from 06/03/2021
No facility to return parts not conforming to the initial order, because I sometimes made mistakes on the serial number of the boat and no possibility to return the parts.Otherwise overall everything is perfect.The delivery is made on time.Bravo
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Response from DAM Marine
Hello,Thank you for your constructive feedback! We do our best to keep a wide range of products in stock, when parts are ordered specifically at the request of a customer, it is more difficult for us to accept returns for these parts.Our technicians are at your disposal to help you when choosing your parts. Sincerely, we hope to be able to satisfy you better next time!
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CHRISTOPHE
Rating: 4 out of 5
following a purchase from 01/03/2021
Helpful and competent staff! Highly recommend!
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Response from DAM Marine
Thank you for your confidence!
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Delarocque S.
Rating: 3 out of 5
following a purchase from 01/03/2021
Reception not always pleasant
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Response from DAM Marine
We're sorry you didn't feel very welcome, but sometimes our busy teams try to please everyone as quickly as possible, which can lead to feelings like yours. However, we will always strive to offer you the best possible service. Thank you for taking the time to share your experience with us. It will help us to improve in the future.
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Mg P.
Rating: 4 out of 5
following a purchase from 02/02/2021
Very good service every time.
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Response from DAM Marine
Thanks for your feedback!
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Rouanet B.
Rating: 4 out of 5
following a purchase from 02/02/2021
Fast and efficient response, one small drawback: no internet payment facility.
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Response from DAM Marine
Thank you for your feedback! We're doing everything we can to get our e-commerce site up and running as quickly as possible, so don't hesitate to follow us on our networks to keep up to date with the site's release.
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Moulhac S.
Rating: 4 out of 5
following a purchase from 28/01/2021
Very good site with a small downside: you can't place an order directly onlineFast response
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Response from DAM Marine
Thank you very much for your feedback. We're doing everything we can to get our website up and running as soon as possible.
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Boat S.
Rating: 4 out of 5
following a purchase from 23/01/2021
DAM competent staff, pleasant, seriousI know DAM since Mr. Bergalo!!!!!pity far from my workplace, but responsive for shipments,SincerelyBOAT SHIP SERVICES,
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Response from DAM Marine
Thank you very much for your positive feedback!
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Forissier M.
Rating: 4 out of 5
following a purchase from 23/01/2021
very professional and welcoming of the neophyte that I am with sufficient understanding and listening
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Response from DAM Marine
Thank you for your feedback, I look forward to helping you again in the future.
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