The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
I wish to make a return because the part does not match
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Response from DAM Marine
Hello, to make a return do not hesitate to send us an email at [email protected], a sales representative will contact you to do what is necessary.
Best regards,
C
CLAUDE V.
Rating: 3 out of 5
following a purchase from 10/06/2025
Order received very quickly and in accordance with my order, but one of the ignition head articles arrived with an impact and cracked! (probably during transport), I just placed another order for that.
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Response from DAM Marine
Hello, we are sorry for this inconvenience.
Please try to contact us directly at [email protected] so that we can find a solution to this.
Best regards,
-
- B.
Rating: 3 out of 5
following a purchase from 24/05/2025
Some items were missing from the order while they were available in the quote that was communicated to me! It's a shame I didn't receive an email to inform me of this because I was stuck and could have managed otherwise if I had known in time! Otherwise, everything else was impeccable!!
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STEPHANE D.
Rating: 3 out of 5
following a purchase from 11/05/2025
Excessive price, but good quality parts.
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FABRICE B.
Rating: 4 out of 5
following a purchase from 29/04/2025
Perfect
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Response from DAM Marine
Hello Fabrice,
G
Gilles F.
Rating: 4 out of 5
following a purchase from 24/04/2025
Very good site to order engine parts and the sellers advise you with professionalism.. I recommend
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Response from DAM Marine
Hello Gilles,
We sincerely thank you for your positive review and for your recommendation. We are delighted to hear that you found our site useful and that our sellers were able to advise you professionally. Please feel free to reach out to us if you need help or additional information in the future.
G
GERARD C.
Rating: 4 out of 5
following a purchase from 10/04/2025
Really express home delivery 👍👍 Package well wrapped. Product conforms to its description regarding trim seals. A bit expensive for my taste though...
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Response from DAM Marine
Hello Gérard,
F
FRANCIS T.
Rating: 3 out of 5
following a purchase from 10/04/2025
Good reception
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Response from DAM Marine
Hello, thank you for your feedback, however we would like to know what made you give only 3 stars? Was there an issue with your order?
F
FRANCISCO L.
Rating: 4 out of 5
following a purchase from 05/04/2025
Everything perfect and good price oh and fast
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LAURENT M.
Rating: 3 out of 5
following a purchase from 02/04/2025
Very well-made site and good responsiveness from the sales service. Parts delivered quickly and well packaged. The only downside is that the contact person was not very friendly when I requested information by phone.
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Response from DAM Marine
Hello, thank you for your feedback! We are glad that our site and the delivery satisfied you. We understand your feelings regarding your contact person, and we apologize if you took it the wrong way; however, our salespeople have been very busy lately, which may explain less friendly responses as we try to meet all requests. Thank you for this feedback, we always try to remain as friendly as possible, sorry for this feeling once again. Best regards,
C
CHARLES P.
Rating: 3 out of 5
following a purchase from 27/03/2025
Delivery time not respected and too long.
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Response from DAM Marine
Hello, you ordered a Colissimo home delivery on March 27. We therefore shipped your package on the same day, and Colissimo delivers within 2 to 3 days, as it is not express delivery. You received your package on Saturday, March 29, which means 2 days, so the delivery time was respected.
Delivery in less than 24 hours only applies to express delivery by Chronopost.
Best regards, the DAM Marine team
G
GAEL P.
Rating: 4 out of 5
following a purchase from 18/03/2025
good
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Response from DAM Marine
Hello Gael,
G
GERALD H.
Rating: 4 out of 5
following a purchase from 15/03/2025
very happy
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michel L.
Rating: 4 out of 5
following a purchase from 16/03/2025
A company with choice
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Response from DAM Marine
Hello Michel,
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PATRICK B.
Rating: 4 out of 5
following a purchase from 12/03/2025
Well a small discount would be nice since I buy from you
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Response from DAM Marine
Hello, thank you for your feedback and your positive opinion. Don't hesitate to contact our sales team to talk to them about it via email: [email protected]
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BENJAMIN C.
Rating: 3 out of 5
following a purchase from 09/03/2025
They're all compatible parts, but with some differences...
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JARENO F.
Rating: 4 out of 5
following a purchase from 01/03/2025
The site and the contact person are very commercial and attentive to the customer's needs.
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Response from DAM Marine
Hello JARENO,
Thank you very much for your positive feedback and recommendation! We are delighted to hear that our site and services have met your expectations. Your satisfaction is our priority and your encouragement motivates us to continue offering the best to our customers.
See you soon at DAM Marine!
Best regards,
The DAM Marine team
C
Claude B.
Rating: 4 out of 5
following a purchase from 27/01/2025
PERFECT ADVICE AND SPEED
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
M
M. P.
Rating: 4 out of 5
following a purchase from 09/01/2025
Purchase made to service a Volvo MD2040: It's not always easy to check compatibility on the site, fortunately DAM's service is there to help. Prices are good when compared to Volvo agents on the coast. Unfortunately these prices are a bit grafted by somewhat high shipping costs, which means that if you buy oil it's pointless.
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Response from DAM Marine
Hello, thank you for your feedback! We hear your comment about shipping costs, unfortunately those are the ones the carriers charge us. Glad we could help! Best regards,
S
Sylvain F.
Rating: 4 out of 5
following a purchase from 08/01/2025
Fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! We hope to continue satisfying you.
D
Didier T.
Rating: 4 out of 5
following a purchase from 24/12/2024
Positive, good advice and speed. Regrettable obliged to order by internet, so no more direct contact.
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Response from DAM Marine
Hello, thank you for your feedback! Our advisors remain available by email or phone every day from 08h to 12h and from 14h to 18h if ever you need, ordering by internet just facilitates the payment process.
D
Didier T.
Rating: 4 out of 5
following a purchase from 24/12/2024
Positive, good advice and speed. Regrettable obliged to order by internet, so no more direct contact.
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Response from DAM Marine
Hello, thank you for your feedback! Our advisors remain available by email or phone every day from 08h to 12h and from 14h to 18h if ever you need, ordering by internet just facilitates the payment process.
P
Patrick G.
Rating: 4 out of 5
following a purchase from 04/11/2024
Good advice, fast delivery, competitive prices
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
D
Didier D.
Rating: 4 out of 5
following a purchase from 28/10/2024
material received quickly and conforms to specifications, correct price compared to the competition.
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
M
Margue L.
Rating: 4 out of 5
following a purchase from 14/10/2024
The material conforms to the order and was delivered on time.
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Response from DAM Marine
Hello, thank you for your review which encourages us to maintain our efforts for your satisfaction. Too bad you didn't give us 5 stars.
F
François R.
Rating: 4 out of 5
following a purchase from 15/10/2024
Product corresponds to my expectations.during assembly, one of the joints did not correspond to my system.I kept the old joint and everything works well, without leaks.
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Response from DAM Marine
Hello, thank you for your feedback! We'll take your comment into account and look into the cause of the seal problem. Best regards,
M
Marc M.
Rating: 4 out of 5
following a purchase from 15/10/2024
4 stars for the quality of the supply, the packaging and the service, especially the speed of delivery.the missing star corresponds to the very high price, given the average price of the competition.thank you.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad we could satisfy you! We hear your criticism about the price and we take it into account.
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Ramón L.
Rating: 3 out of 5
following a purchase from 14/10/2024
The website is very complete but when processing the order, my picking point was changed internally at some point so I had to call directly to correct it. When I asked for a change to the correct pickup point the person on the phone sent for another agency and the picking point refused the pickup. I had to call UPS to try to get the package back and I have to pick it up today at an ups point several days late.
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Response from DAM Marine
Hi, sorry for the inconvenience, but the exchange has been done internally. It appears that Chronopost delivered to the pickup point, but the pickup point refused the package, so it had to be delivered elsewhere. We apologize for the inconvenience.
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Boris R.
Rating: 4 out of 5
following a purchase from 26/09/2024
Too bad .for the deplorable delivery .pay 88 euros for delivery and have to travel 30 km to pick it up. Disgraceful .change delivery man. Otherwise, the DAM MARINE staff are VERY PROFESSIONAL.
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Response from DAM Marine
Hello, sorry for the inconvenience during delivery, it seems that the carrier had trouble delivering the 3rd coli. Thank you for your feedback, we'll see what happened with him!
S
Sylvain V.
Rating: 4 out of 5
following a purchase from 30/08/2024
Fast delivery .parts well packed.
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
H
Herbert
Rating: 4 out of 5
following a purchase from 18/09/2024
At the time of delivery I was the victim of a scam like "your parcel was too big to fit in the letter box, please contact etc, etc" Which was inaccurate. 2 hours later, I was delivered, my parcel was available. Phew
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Response from DAM Marine
Unfortunately, these messages are sent to huge lists of numbers that have been leaked and recovered by scammers. These leaks have nothing to do with DAM Marine, as we encrypt all your data. Glad to hear the coli arrived safely. Best regards,
B
Bernard P.
Rating: 4 out of 5
following a purchase from 09/09/2024
Dam marine allowed me to find the part I was looking for unlike other suppliers good competence and listening very satisfied
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad I could help.
C
Cliente
Rating: 4 out of 5
following a purchase from 28/08/2024
Following the very good advice, I ordered.5 pieces ordered and received the next day,(bravo) there were 2 that were not identical.I made notches that were missing on one and put back old seals because the new ones did not fit.The rest is correct.
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Response from DAM Marine
Hello, thank you for your feedback! Sorry for the inconvenience, we will check the parts sent.
T
Thierry P.
Rating: 4 out of 5
following a purchase from 26/08/2024
Deadline met and spare part complied with no problemThank you.
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Response from DAM Marine
Hello, thank you very much for your feedback! Even if we would have hoped for 5 stars.
M
Monsieur B.
Rating: 3 out of 5
following a purchase from 22/08/2024
For the second time, a Mercury part number corresponds to a part that doesn't fit the little 2.5hp for which it was ordered.the first time, my "DAM" contact, after asking me for a photo, agreed that the part didn't fit and offered to send me a suitable part.the second time, another contact advised me to have a part machined if the one he had sent me didn't fit!!! Decrease in professionalism at DAM?
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Response from DAM Marine
Hello, sorry for the inconvenience.after checking the part received is the correct one for the engine number you provided. if the part is an original Mercury part, please contact us directly to speak with a DAM representative. If the part is an original Mercury part, please contact us directly to speak with a DAM representative. In this case, we cannot guarantee the compatibility of the part. Yours faithfully
B
Benoit M.
Rating: 4 out of 5
following a purchase from 12/08/2024
Quality adviceFast, easy shipping
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Response from DAM Marine
Hello, we thank you for your opinion which contributes to the evolution of our reputation.
C
Christophe
Rating: 4 out of 5
following a purchase from 29/07/2024
Materials contact pro perfect just the problem of delivery order Saturday delivery Thursday !!!!!!!
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Response from DAM Marine
Hello, thank you for your feedback. You placed your order on Saturday evening. It was dispatched on Monday morning as soon as we opened. The Colissimo was delivered within 3 days. If you have time constraints, we advise you to choose the Chronopost express solution. We hope to see you soon. Best regards DAM Marine
B
Boris K.
Rating: 4 out of 5
following a purchase from 29/07/2024
Pozdana firma. Brza i sigurna dostava. Provjerena narudûba.
Response from DAM Marine
Hvala puno.
Y
Yves L.
Rating: 4 out of 5
following a purchase from 02/08/2024
Part ordered corresponds to my request. The person I spoke to was not very helpful for someone not familiar with mechanical issues, but he was polite.
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Response from DAM Marine
Hello, thank you for your feedback. We will do our best to improve this point. We look forward to hearing from you. Best regards DAM Marine
T
Thierry L.
Rating: 4 out of 5
following a purchase from 30/07/2024
Good site! one downside, not really easy for me to find the right parts on the site, the DAM references do not give the equivalents, so I have to make other orders on other sites (to ensure the conformity of the part). Otherwise very fast delivery!
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Response from DAM Marine
Hello, thank you for your feedback! Our parts have equivalents, if you search for references in the search bar of the site, you will be able to find the different parts related to this reference. If you have any doubts, don't hesitate to contact us directly by e-mail or telephone!
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