Customer reviews of DAM Marine

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9,7 /10
Overall rating: 9,7 out of 10
Based on 3 308 published reviews

Summary of reviews

The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.

Reviews 3 and 4 stars

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Robert M.
Rating: 4 out of 5
following a purchase from 04/04/2022
Well-designed site, easy to use, fast delivery.
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
M
Manuel J.
Rating: 3 out of 5
following a purchase from 04/04/2022
bonjour , je me permets de mettre Moyen de part les tarifs ,,sinon j'aurais mis sans hésitation ""Satisfait"".Cordialement
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Response from DAM Marine
Thank you for this review! If you find our products cheaper elsewhere, please let us know so that we can adjust our prices to satisfy as many people as possible.
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Alain G.
Rating: 4 out of 5
following a purchase from 11/03/2022
Satisfied very fast shipping I recommend
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Response from DAM Marine
Thank you for this review!
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Thomas R.
Rating: 4 out of 5
following a purchase from 17/02/2022
Fast service. Otherwise low
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Response from DAM Marine
Thank you for this review!
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Steve V.
Rating: 4 out of 5
following a purchase from 14/02/2022
Fast shipping and delivery
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
H
Hervé B.
Rating: 4 out of 5
following a purchase from 10/02/2022
Fast and efficient delivery of the products ordered.
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Alexandre
Rating: 3 out of 5
following a purchase from 10/02/2022
Fast and careful shipment. Too bad the belt I ordered doesn't fit my engine, despite the fact that the site mentioned Compatible!
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Response from DAM Marine
Hello, thank you for your feedback. We're sorry for the error, but your motor has two different mountings and one of them may be compatible with the belt you ordered. Hoping that the exchange with our technician has helped you, we remain at your disposal for any questions. Yours faithfully
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Remy M.
Rating: 4 out of 5
following a purchase from 10/02/2022
Hello, following your phone call in fact there was an error on my part on my review filed, I correct my error product sent the same day of the order and received 2 days later, I recommend your site and apologize for this inconvenience cordially
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Response from DAM Marine
Hello, thank you for this review! However, looking at your colissimo tracking, your order was shipped the same day by colissimo relais and was delivered to the collection point you indicated within 48 hours, which is in line with the time they promise. If you'd like faster delivery, don't hesitate to use Chronopost, which delivers within 24 hours to both home and relay addresses. We hope to be of service to you again.
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DID
Rating: 4 out of 5
following a purchase from 27/01/2022
FAST, EFFICIENT DELIVERY AND PERFECT PACKAGE
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Laurent P.
Rating: 4 out of 5
following a purchase from 20/01/2022
fast and efficient
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Samuel L.
Rating: 4 out of 5
following a purchase from 26/10/2021
Deadline met, and parts compliant.
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Response from DAM Marine
Thank you for this review!
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Sylvain B.
Rating: 4 out of 5
following a purchase from 05/10/2021
Nothing to declare, nickel!!! The breakdown did not come from there but too bad ...
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Response from DAM Marine
Thank you for this review!
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Philippe C.
Rating: 3 out of 5
following a purchase from 02/10/2021
hello delivery well done. difficulty on your site to check a price (relay of demareur yanmar); the site systematically returns me on a proposal of message, and without giving a price. Sincerely Philippe CHIORINO
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Response from DAM Marine
Hello, thank you for your feedback. Unfortunately, some parts are not stocked by us and we cannot offer you a price without creating a customized quote. If you ever need a part that cannot be ordered on the website, please do not hesitate to contact us by e-mail or telephone. Yours faithfully
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Saliba C.
Rating: 4 out of 5
following a purchase from 09/09/2021
Part availability and rapid delivery
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Jodelet
Rating: 4 out of 5
following a purchase from 20/08/2021
fast and efficient, despite a lack of precision on my part concerning the exact references of my motor, which led to an error that they quickly corrected. Well done
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Response from DAM Marine
Thank you very much!
D
Delille
Rating: 4 out of 5
following a purchase from 10/08/2021
I bought some spare parts for my boat.the welds on the exhaust elbow are not impeccable, a gasket arrived a bit damaged and 2 original packages are missing (which I know exist as I've already bought the parts elsewhere).delivery was very quick.I'm going to see if the elbow, which is an adaptable part, can be fitted without problems.In the longer term, I hope it will be durable.If confidence is established by the operational test, I'll order again.Update:Thank you for your reply, it's reassuring because the part is important.
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Response from DAM Marine
Hello, thank you for sharing your experience with us.the exhaust elbows we sell are subject to strict quality controls, so we don't encounter any durability problems.don't hesitate to contact us by phone if you need advice on fitting your parts.
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Gregori
Rating: 4 out of 5
following a purchase from 19/07/2021
Parts available for my 1988 bayliner, but I didn't find everything, such as the hi-vis base oil.
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Response from DAM Marine
Thank you for sharing your experience.
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Frederic B.
Rating: 4 out of 5
following a purchase from 14/07/2021
Very reactive teamBravo to be able to count on a rare distributor MerciFred
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Response from DAM Marine
Thank you for your feedback.
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Samuel B.
Rating: 4 out of 5
following a purchase from 12/07/2021
Hello, material conforms to the purchase on the other hand I had opted for the delivery at home which I paid more and I had to go to seek my parcel at the post officecordially
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Response from DAM Marine
Hello, thank you for your feedback. Carriers sometimes drop off parcels at collection points without asking us. We apologize for this inconvenience.
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Laurent
Rating: 4 out of 5
following a purchase from 05/07/2021
I found everything I wanted (simple engine maintenance) and I know the exact part number. In the opposite case and with the little description of the article it can be a problem.
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Response from DAM Marine
Thank you for this review! We're sorry about the descriptions, as the site has only recently been launched, we don't yet have a description for each piece, but we'll be working on it. Thank you for your constructive feedback, and we hope to satisfy you again!
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Eddy A.
Rating: 4 out of 5
following a purchase from 26/06/2021
Great kit, too bad it's missing an anode!!!!
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Response from DAM Marine
Thank you for your review! If you have any problems with your product, please do not hesitate to contact us directly.
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ROBERT
Rating: 4 out of 5
following a purchase from 23/06/2021
I have nothing to complain about with Dam Marine. On the other hand, the 24-hour Chronopost service doesn't work. I've paid for 24-hour Chronopost 4 times and I've always been delivered within 48 hours. I might as well use the Colissimo service, which is half the price.
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Response from DAM Marine
Thank you for your feedback! For Chronopost, their service can sometimes be disrupted. For your information, orders placed on Fridays are delivered on Mondays. Sorry for the inconvenience, and I hope I've answered all your questions.
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Annie S.
Rating: 4 out of 5
following a purchase from 15/06/2021
satisfied with my purchase! and the speed of its shipment! however if all the staff we had on line were very attentive with a very satisfactory contact, one person surprised us by his coldness his lack of availability and very expeditious in the contact! a great contrast with the others! a pity, but important to know for the company!
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Response from DAM Marine
Thank you for sharing your experience. Concerning the person you felt was cold, some of our sales people are not yet fully accustomed to the specifics of the website. We're sorry to hear about your experience and will pass on your comment to them.
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Frederic C.
Rating: 4 out of 5
following a purchase from 29/05/2021
WELL RECEIVED RATHER QUICKLY THANK YOU
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Response from DAM Marine
Thank you for this review! We look forward to meeting you again in the future.
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Pascal P.
Rating: 4 out of 5
following a purchase from 24/05/2021
order shipped quickly and very well packaged for a fair price
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Response from DAM Marine
Thank you for this review!
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Jean-luc D.
Rating: 4 out of 5
following a purchase from 24/05/2021
Fast, efficient and compliant products RAS, may be a little expensive on certzin products.
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Response from DAM Marine
Thank you for this review!
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Butikofer F.
Rating: 4 out of 5
following a purchase from 10/05/2021
Product conforms to expectations, well priced and delivered in a very short time.
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Response from DAM Marine
Thank you for this review! We look forward to meeting you again in the future.
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Ludovic L.
Rating: 4 out of 5
following a purchase from 04/05/2021
Fast order and shipment, careful packaging but parts of lesser quality than I expected....cependant functional....
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Response from DAM Marine
Thank you for your opinion! Don't hesitate to consult our technicians before purchasing your parts.
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Hirel D.
Rating: 4 out of 5
following a purchase from 22/04/2021
Good but expensive
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Response from DAM Marine
Thank you for this review!
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Faitrop G.
Rating: 4 out of 5
following a purchase from 16/04/2021
good behaviour of the sales staff with good technical advice... smooth when the parcel was received on schedule ..complete satisfaction // other order in progress
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you in the future!
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Jr N.
Rating: 4 out of 5
following a purchase from 08/04/2021
Bon services ????
Response from DAM Marine
Merci à vous pour cet avis !
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Agence M.
Rating: 4 out of 5
following a purchase from 08/04/2021
NO PARTICULAR PROBLEMS, GENERALLY RESPONSIVE
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Response from DAM Marine
Thank you for this review!
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Van D.
Rating: 4 out of 5
following a purchase from 04/04/2021
Good service, good follow-up and fast
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Response from DAM Marine
Thank you for your positive review!
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Cotton J.
Rating: 4 out of 5
following a purchase from 02/04/2021
Wide range of parts, I just find the salespeople on the phones not very friendly.
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Response from DAM Marine
Thank you for this review, we are sorry for the impression you had, it may be that sometimes our salesmen, being very solicited, try to satisfy the customers as quickly as possible, which can give you the impression that they are not very friendly. Sorry again for the impression you had, and we hope to give you a better one next time!
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Sci C.
Rating: 4 out of 5
following a purchase from 25/03/2021
Very satisfied with your products, the speed of your deliveries, also the very affordable cost. Sincerely
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Response from DAM Marine
Thank you for your positive review!
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APPLISUB
Rating: 4 out of 5
following a purchase from 19/03/2021
Bjr, reactive, available, advises.can improve in price.(one can always improve that) Ha Ha ha ;-)Cordialement
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Response from DAM Marine
Hello, thank you for your feedback! We hope to continue to meet your expectations.
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Bernard
Rating: 4 out of 5
following a purchase from 18/03/2021
I would have been very pleased with the advice and the precision of the order, but the delivery time was a little too long, as the Internet has (badly) accustomed us to much shorter delivery times.
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Response from DAM Marine
Thank you for your feedback! We're sorry if you found shipping times long, but despite our policy of stocking a maximum number of references, we sometimes order parts at the customer's request, which can lengthen shipping times. We hope to see you again soon!
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Ka S.
Rating: 3 out of 5
following a purchase from 06/03/2021
No facility to return parts not conforming to the initial order, because I sometimes made mistakes on the serial number of the boat and no possibility to return the parts.Otherwise overall everything is perfect.The delivery is made on time.Bravo
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Response from DAM Marine
Hello,Thank you for your constructive feedback! We do our best to keep a wide range of products in stock, when parts are ordered specifically at the request of a customer, it is more difficult for us to accept returns for these parts.Our technicians are at your disposal to help you when choosing your parts. Sincerely, we hope to be able to satisfy you better next time!
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CHRISTOPHE
Rating: 4 out of 5
following a purchase from 01/03/2021
Helpful and competent staff! Highly recommend!
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Response from DAM Marine
Thank you for your confidence!
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Delarocque S.
Rating: 3 out of 5
following a purchase from 01/03/2021
Reception not always pleasant
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Response from DAM Marine
We're sorry you didn't feel very welcome, but sometimes our busy teams try to please everyone as quickly as possible, which can lead to feelings like yours. However, we will always strive to offer you the best possible service. Thank you for taking the time to share your experience with us. It will help us to improve in the future.