Customer reviews of DAM Marine

9,6 /10

Based on 3 433 published reviews

5 3 099 90% 4 207 6% 3 45 1% 2 20 1% 1 62 2%

Summary of reviews

DAM Marine consistently delivers on product availability and accurate orders, with fast, reliable shipping and careful packaging that ensures parts arrive in good condition and match what was ordered. Customers highlight responsive, knowledgeable staff and excellent guidance, along with proactive service and same-day or next-day shipping that meets tight deadlines. The store offers a wide selection, especially for marine engines like Yanmar and Nanni, with competitive prices and a trusted, professional sales experience. Overall, customers emphasize dependable delivery, helpful service, and confidence in receiving compliant, high-quality parts.

Reviews 3 and 4 stars

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Cotton J.

Published on 02/04/2021 à 10h31 following a purchase from 02/04/2021

Wide range of parts, I just find the salespeople on the phones not very friendly.

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Response from DAM Marine

Thank you for this review, we are sorry for the impression you had, it may be that sometimes our salesmen, being very solicited, try to satisfy the customers as quickly as possible, which can give you the impression that they are not very friendly. Sorry again for the impression you had, and we hope to give you a better one next time!

Sci C.

Published on 25/03/2021 à 09h23 following a purchase from 25/03/2021

Very satisfied with your products, the speed of your deliveries, also the very affordable cost. Sincerely

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Response from DAM Marine

Thank you for your positive review!

Applisub

Published on 19/03/2021 à 17h57 following a purchase from 19/03/2021

Bjr, reactive, available, advises.can improve in price.(one can always improve that) Ha Ha ha ;-)Cordialement

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Response from DAM Marine

Hello, thank you for your feedback! We hope to continue to meet your expectations.

Bernard

Published on 18/03/2021 à 10h19 following a purchase from 18/03/2021

I would have been very pleased with the advice and the precision of the order, but the delivery time was a little too long, as the Internet has (badly) accustomed us to much shorter delivery times.

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Response from DAM Marine

Thank you for your feedback! We're sorry if you found shipping times long, but despite our policy of stocking a maximum number of references, we sometimes order parts at the customer's request, which can lengthen shipping times. We hope to see you again soon!

Ka S.

Published on 06/03/2021 à 22h24 following a purchase from 06/03/2021

No facility to return parts not conforming to the initial order, because I sometimes made mistakes on the serial number of the boat and no possibility to return the parts.Otherwise overall everything is perfect.The delivery is made on time.Bravo

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Response from DAM Marine

Hello,Thank you for your constructive feedback! We do our best to keep a wide range of products in stock, when parts are ordered specifically at the request of a customer, it is more difficult for us to accept returns for these parts.Our technicians are at your disposal to help you when choosing your parts. Sincerely, we hope to be able to satisfy you better next time!

Christophe

Published on 01/03/2021 à 13h42 following a purchase from 01/03/2021

Helpful and competent staff! Highly recommend!

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Response from DAM Marine

Thank you for your confidence!

Delarocque S.

Published on 01/03/2021 à 13h21 following a purchase from 01/03/2021

Reception not always pleasant

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Response from DAM Marine

We're sorry you didn't feel very welcome, but sometimes our busy teams try to please everyone as quickly as possible, which can lead to feelings like yours. However, we will always strive to offer you the best possible service. Thank you for taking the time to share your experience with us. It will help us to improve in the future.

Mg P.

Published on 02/02/2021 à 21h47 following a purchase from 02/02/2021

Very good service every time.

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Response from DAM Marine

Thanks for your feedback!

Rouanet B.

Published on 02/02/2021 à 10h43 following a purchase from 02/02/2021

Fast and efficient response, one small drawback: no internet payment facility.

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Response from DAM Marine

Thank you for your feedback! We're doing everything we can to get our e-commerce site up and running as quickly as possible, so don't hesitate to follow us on our networks to keep up to date with the site's release.

Moulhac S.

Published on 28/01/2021 à 21h41 following a purchase from 28/01/2021

Very good site with a small downside: you can't place an order directly onlineFast response

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Response from DAM Marine

Thank you very much for your feedback. We're doing everything we can to get our website up and running as soon as possible.

Boat S.

Published on 23/01/2021 à 22h15 following a purchase from 23/01/2021

DAM competent staff, pleasant, seriousI know DAM since Mr. Bergalo!!!!!pity far from my workplace, but responsive for shipments,SincerelyBOAT SHIP SERVICES,

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Response from DAM Marine

Thank you very much for your positive feedback!

Forissier M.

Published on 23/01/2021 à 10h30 following a purchase from 23/01/2021

very professional and welcoming of the neophyte that I am with sufficient understanding and listening

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Response from DAM Marine

Thank you for your feedback, I look forward to helping you again in the future.