Customer reviews of DAM Marine

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9,7 /10
Overall rating: 9,7 out of 10
Based on 3 308 published reviews

Summary of reviews

The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.

3 star reviews

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J
jean-jacques F.
Rating: 3 out of 5
following a purchase from 16/07/2026
Error on an item in the order. An email has been sent to you.
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Response from DAM Marine
Hello Jean-Jacques,

We sincerely thank you for your feedback. We have taken your message into account and remain at your disposal to resolve this situation. We hope to see you again soon in our shop for new discoveries.

Best regards,
The DAM Marine team.
G
Gilles P.
Rating: 3 out of 5
following a purchase from 12/07/2026
Delivery times are not respected, Delivery, 48 to 72 hours. I received the package a week later.
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Response from DAM Marine
Hello Gilles,

Thank you very much for taking the time to share your experience. We understand that the delivery time did not meet your expectations and we are sorry for that. We hope to see you again soon in our shop to offer you a better experience.

Sincerely,
The DAM Marine team
D
DANICK T.
Rating: 3 out of 5
following a purchase from 30/05/2026
Small issue with a pump I ordered, my fittings do not fit on the new one, they need to review my request, I am still waiting, meanwhile my boat is not working. A bit disappointed.
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ANTOINE T.
Rating: 3 out of 5
following a purchase from 06/05/2026
It's a pity that we can no longer modify the order before it is shipped... everything is formalizing towards a decrease in customer service.
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DIDIER D.
Rating: 3 out of 5
following a purchase from 01/04/2026
13 days to receive my order.
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Response from DAM Marine
Hello, sorry for the wait, however your order was initially pending a product, the collector gasket being on order. As specified in the quote we sent you, we received the collector gasket between early and mid-April, specifically on 10/04. We sent the order directly upon receipt of the gasket, which is why the order was received around 13/04 (the package being sent on Friday, it arrives on Monday). Sorry for the wait but we had informed you before taking your order.

Best regards,
P
PHILIPPE S.
Rating: 3 out of 5
following a purchase from 08/04/2026
The package arrived at a different location than the one I had chosen. It's very complicated for me to retrieve it given the opening hours of this new pickup point
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Response from DAM Marine
Hello, sorry for this inconvenience, we had indicated the correct pickup point as you can see in the first step of your tracking.
We will ask Chronopost why they decided to change the pickup point at their discretion.

Best regards,
A
ARNAUD P.
Rating: 3 out of 5
following a purchase from 11/02/2026
A bit expensive for the water pump
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Response from DAM Marine
Hello Arnaud,

Thank you for taking the time to share your feedback. We understand that the price of the water pump may seem high to you. We strive to offer quality products while maintaining fair prices. Your feedback is valuable and will help us continue to improve our offerings.

Please feel free to reach out to us if you have any other questions or suggestions.

Best regards,
The DAM Marine team.
M
MICHEL G.
Rating: 3 out of 5
following a purchase from 10/02/2026
You are much more expensive than other sites. Too late, I had already ordered. I will be more comparative next time
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Response from DAM Marine
Hello Michel,

Thank you for taking the time to share your feedback. We understand your point of view regarding our prices and we strive to offer quality products as well as attentive customer service. Your feedback is valuable and we hope your experience with us will be positive despite this inconvenience. Please feel free to reach out to us if you have any questions or future needs.

Best regards,
The DAM Marine team
J
JEAN-MARC B.
Rating: 3 out of 5
following a purchase from 25/12/2025
Hello. Only 3 stars because the prices are too high. Otherwise, nothing to say about the rest, it's perfect
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Response from DAM Marine
Hello Jean-Marc,

Thank you for taking the time to share your feedback on our DAM Marine site. We are pleased to hear that you were satisfied with our services. Regarding your comments on our prices, we appreciate your feedback and will strive to remain competitive while maintaining the quality of our products. Please feel free to contact us for any further questions or suggestions.

Best regards,
The DAM Marine team
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OLIVIER F.
Rating: 3 out of 5
following a purchase from 18/06/2025
very good
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STEPHANE P.
Rating: 3 out of 5
following a purchase from 08/06/2025
I wish to make a return because the part does not match
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Response from DAM Marine
Hello, to make a return do not hesitate to send us an email at [email protected], a sales representative will contact you to do what is necessary.
Best regards,
C
CLAUDE V.
Rating: 3 out of 5
following a purchase from 10/06/2025
Order received very quickly and in accordance with my order, but one of the ignition head articles arrived with an impact and cracked! (probably during transport), I just placed another order for that.
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Response from DAM Marine
Hello, we are sorry for this inconvenience.
Please try to contact us directly at [email protected] so that we can find a solution to this.

Best regards,
-
- B.
Rating: 3 out of 5
following a purchase from 24/05/2025
Some items were missing from the order while they were available in the quote that was communicated to me! It's a shame I didn't receive an email to inform me of this because I was stuck and could have managed otherwise if I had known in time! Otherwise, everything else was impeccable!!
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STEPHANE D.
Rating: 3 out of 5
following a purchase from 11/05/2025
Excessive price, but good quality parts.
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FRANCIS T.
Rating: 3 out of 5
following a purchase from 10/04/2025
Good reception
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Response from DAM Marine
Hello, thank you for your feedback, however we would like to know what made you give only 3 stars? Was there an issue with your order?
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LAURENT M.
Rating: 3 out of 5
following a purchase from 02/04/2025
Very well-made site and good responsiveness from the sales service. Parts delivered quickly and well packaged. The only downside is that the contact person was not very friendly when I requested information by phone.
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Response from DAM Marine
Hello, thank you for your feedback! We are glad that our site and the delivery satisfied you. We understand your feelings regarding your contact person, and we apologize if you took it the wrong way; however, our salespeople have been very busy lately, which may explain less friendly responses as we try to meet all requests. Thank you for this feedback, we always try to remain as friendly as possible, sorry for this feeling once again. Best regards,
C
CHARLES P.
Rating: 3 out of 5
following a purchase from 27/03/2025
Delivery time not respected and too long.
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Response from DAM Marine
Hello, you ordered a Colissimo home delivery on March 27. We therefore shipped your package on the same day, and Colissimo delivers within 2 to 3 days, as it is not express delivery. You received your package on Saturday, March 29, which means 2 days, so the delivery time was respected.

Delivery in less than 24 hours only applies to express delivery by Chronopost.

Best regards, the DAM Marine team
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BENJAMIN C.
Rating: 3 out of 5
following a purchase from 09/03/2025
They're all compatible parts, but with some differences...
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Ramón L.
Rating: 3 out of 5
following a purchase from 14/10/2024
The website is very complete but when processing the order, my picking point was changed internally at some point so I had to call directly to correct it. When I asked for a change to the correct pickup point the person on the phone sent for another agency and the picking point refused the pickup. I had to call UPS to try to get the package back and I have to pick it up today at an ups point several days late.
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Response from DAM Marine
Hi, sorry for the inconvenience, but the exchange has been done internally. It appears that Chronopost delivered to the pickup point, but the pickup point refused the package, so it had to be delivered elsewhere. We apologize for the inconvenience.
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Monsieur B.
Rating: 3 out of 5
following a purchase from 22/08/2024
For the second time, a Mercury part number corresponds to a part that doesn't fit the little 2.5hp for which it was ordered.the first time, my "DAM" contact, after asking me for a photo, agreed that the part didn't fit and offered to send me a suitable part.the second time, another contact advised me to have a part machined if the one he had sent me didn't fit!!! Decrease in professionalism at DAM?
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Response from DAM Marine
Hello, sorry for the inconvenience.after checking the part received is the correct one for the engine number you provided. if the part is an original Mercury part, please contact us directly to speak with a DAM representative. If the part is an original Mercury part, please contact us directly to speak with a DAM representative. In this case, we cannot guarantee the compatibility of the part. Yours faithfully
B
Bernie
Rating: 3 out of 5
following a purchase from 16/07/2024
Ok but Yanmar advertised parts & generic parts on delivery!
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Response from DAM Marine
Hello, all brands of parts are indicated on the product sheet, to the left of the message "If in doubt, please contact us". Best regards,
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Laurent
Rating: 3 out of 5
following a purchase from 11/03/2024
Parts order for an old yamaha 2 stroke 115hp v4 mill. Fuel filter and bowl, decanter bowl and filters in particular. While the latter was fine, the former didn't hold up even though it was sold as a yamaha equivalent part. As a result, the screw thread on the bowl didn't hold, even though it had been tightened by hand to reduce a slight leak... Several pump strokes on the bulb and the bowl was ejected under pressure... Screw thread screwed up... OUT OF ORDER. Conclusion: poor quality materials. As a result, you never know when you're ordering a part if you've got a Yamaha or similar standard... I'd like things to be written more clearly and for us to know what we're buying.
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Response from DAM Marine
Hello, we're sorry to hear about your disappointment. We will pass on your comments. Please do not hesitate to contact us should you require any further information: [email protected]
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Paul
Rating: 3 out of 5
following a purchase from 26/03/2024
Hello , For my first order I am disappointed , you do not have the most requested water pump kit on the market Volvo penta engines ( MD2020 ,2030 , D1 20 , D1 30 etc ... because I was deceived by a kit D30 which did not match my pump , double shipping costs , look for a post office to ship , Sincerely , Mr TATTI
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Response from DAM Marine
Hello, we're sorry for this situation.we have this kit under these references: 23035 23035-1 You can also search by motors to find the part.if you have any doubts next time don't hesitate to send us an email at [email protected], or call us on 04 94 27 36 62.
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Ronny R.
Rating: 3 out of 5
following a purchase from 05/12/2023
In the end I had to buy the original Yamaha part, which works correctly and was fitted by the same mechanic. The part you sold me does not work, it heats up to the point of burning on an unloaded cylinder (without the weight of the engine) and makes the noise of a lawnmower.I complete my opinion and the note following the action of the sales department which effectively took into account my request and proceeded to refund my purchase.I correct with 3 stars because satisfied with the second part of the relationship with the sales department but dissatisfied with the quality of the part purchased.
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Response from DAM Marine
Hello Mr RAPON,We're getting back to you regarding the trim motor you've indicated as being faulty. Normally, the part should be returned to us so that we can send it to the factory for expertise. In response to your dissatisfaction, we've made a commercial gesture and reimbursed you for the part, which you'll find in the attached file. We have now refunded this credit directly to your credit card. You will see this amount on your account within 48 to 72 hours. We remain at your disposal for any further information.
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Olivier S.
Rating: 3 out of 5
following a purchase from 10/10/2023
Contrary to what I've been told, the lip seal springs are not made of stainless steel, so I bought the "spi" seals elsewhere. The axle is a little too machined. Complete kit. Delivery on time.
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Response from DAM Marine
Hello, thank you for your feedback! We're sorry for the inconvenience, we'll take note of your comments!
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Pierre M.
Rating: 3 out of 5
following a purchase from 23/08/2023
Wrong spark plugs delivered
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Response from DAM Marine
Hello, if you have a problem with an order, please contact us via this feedback form: https://www.dam-marine.com/fr/content/7771-demande-de-retour
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Emmanuel C.
Rating: 3 out of 5
following a purchase from 03/08/2023
Very good and compliant
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Response from DAM Marine
Hello, thank you for your feedback, and we are delighted to have met your expectations, even if we would have liked to have the 5*. We hope to see you soon.
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Gilbert M.
Rating: 3 out of 5
following a purchase from 23/07/2023
in terms of the equipment offered, it's very good, the only downside is that I ordered parts on July 29 that still haven't been delivered and I haven't heard from colissimo?
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Response from DAM Marine
Hello, we are sorry for this inconvenience, our teams have contacted you following this review.
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M V.
Rating: 3 out of 5
following a purchase from 12/07/2023
After receiving the belt, reference gates, I realized that you could find it 3 times cheaper on specialized car websites... (6.5 at Autodoc for example) Moreover, wrong belt referencing, ref 912509 should be 1100mm for 232APFTC engine. I would think twice before recommending Dam Marine.
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Response from DAM Marine
Hello, sorry for the inconvenience, we had made a mistake on the reference of the belt indeed. Please do not hesitate to contact us via [email protected] so that we can resolve this issue. Best regards,
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Bruno R.
Rating: 3 out of 5
following a purchase from 19/06/2023
Very fast dispatch, but the parts need readjusting, the turbine drive key is too thick and the paper seal doesn't match.
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Response from DAM Marine
Hello, thank you for your feedback, we're sorry for the inconvenience, please don't hesitate to contact our technicians, they'll certainly be able to help you.
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Ivan Z.
Rating: 3 out of 5
following a purchase from 08/05/2023
Product error I kept the wrong product and re-recommended the right oneI'd rather pay twice than waste time re-sending the wrong one However, the person who sent it was very friendly
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Response from DAM Marine
Hello, we're sorry for the inconvenience. Please do not hesitate to contact us again if you change your mind and would like a refund for the wrong product. Best regards,
O
Olivier G.
Rating: 3 out of 5
following a purchase from 02/04/2023
Contactor key won't hold and blows motor fuse
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Response from DAM Marine
Hello, are you sure you've made the right connection? All our contactors are factory tested and functional. We're sorry for the inconvenience. Please don't hesitate to contact us by e-mail at [email protected] so that we can discuss the problem together.
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Thierry G.
Rating: 3 out of 5
following a purchase from 27/03/2023
a little wait but parts finally parts a small lack of information nothing serious waiting to receive parts thank you for your patience
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Response from DAM Marine
Hello, we're sorry for the inconvenience, the part you ordered is not a stocked part and we still haven't received it. We'll call you later today for more details, sorry again. Sincerely, the DAM Marine team
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Thierry P.
Rating: 3 out of 5
following a purchase from 16/03/2023
Very good sales service, delivery service not so good ??
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Response from DAM Marine
Hello, thank you for your feedback. We're sorry for the delivery problem, it won't happen again.
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Dessalle J.
Rating: 3 out of 5
following a purchase from 27/02/2023
Everything is perfect, a well-specialized selection, but shipping is prohibitively expensive. There are not enough delivery options for those who are not in a hurry, which would reduce the price. Otherwise I would have given it five stars.
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Response from DAM Marine
Hello, thank you for your feedback! We're sorry you find shipping too expensive, the cheapest possible is colissimo relais, we can't offer cheaper because carriers charge us the same rate for shipments.
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Jacques G.
Rating: 3 out of 5
following a purchase from 28/09/2022
Relai volvo 2020 D . The shipment was perfect, the product was well packaged, and the price, given the reference on the relay, was double that of an auto store.
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Response from DAM Marine
Hello, thank you for your feedback! We're sorry for the inconvenience. If it's not a problem for you, you can send the part back to us.
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Francois V.
Rating: 3 out of 5
following a purchase from 10/07/2022
The product received does not match the photo on the site
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Response from DAM Marine
We are sorry for the inconvenience caused, but we will of course authorize a return if the part does not correspond to your requirements, as discussed over the phone.
D
Didier P.
Rating: 3 out of 5
following a purchase from 12/05/2022
the parts received did not correspond to the dimensions shown on the DAM site
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Response from DAM Marine
Thank you for your feedback! We're sorry, after checking it's true that the dimensions weren't the right ones despite being those given by our supplier. We will rectify this as soon as possible.
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Manuel J.
Rating: 3 out of 5
following a purchase from 04/04/2022
bonjour , je me permets de mettre Moyen de part les tarifs ,,sinon j'aurais mis sans hésitation ""Satisfait"".Cordialement
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Response from DAM Marine
Thank you for this review! If you find our products cheaper elsewhere, please let us know so that we can adjust our prices to satisfy as many people as possible.
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Alexandre
Rating: 3 out of 5
following a purchase from 10/02/2022
Fast and careful shipment. Too bad the belt I ordered doesn't fit my engine, despite the fact that the site mentioned Compatible!
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Response from DAM Marine
Hello, thank you for your feedback. We're sorry for the error, but your motor has two different mountings and one of them may be compatible with the belt you ordered. Hoping that the exchange with our technician has helped you, we remain at your disposal for any questions. Yours faithfully