The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
Purchase made to service a Volvo MD2040: It's not always easy to check compatibility on the site, fortunately DAM's service is there to help. Prices are good when compared to Volvo agents on the coast. Unfortunately these prices are a bit grafted by somewhat high shipping costs, which means that if you buy oil it's pointless.
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Response from DAM Marine
Hello, thank you for your feedback! We hear your comment about shipping costs, unfortunately those are the ones the carriers charge us. Glad we could help! Best regards,
S
Sylvain F.
Rating: 4 out of 5
following a purchase from 08/01/2025
Fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! We hope to continue satisfying you.
D
Didier T.
Rating: 4 out of 5
following a purchase from 24/12/2024
Positive, good advice and speed. Regrettable obliged to order by internet, so no more direct contact.
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Response from DAM Marine
Hello, thank you for your feedback! Our advisors remain available by email or phone every day from 08h to 12h and from 14h to 18h if ever you need, ordering by internet just facilitates the payment process.
D
Didier T.
Rating: 4 out of 5
following a purchase from 24/12/2024
Positive, good advice and speed. Regrettable obliged to order by internet, so no more direct contact.
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Response from DAM Marine
Hello, thank you for your feedback! Our advisors remain available by email or phone every day from 08h to 12h and from 14h to 18h if ever you need, ordering by internet just facilitates the payment process.
P
Patrick G.
Rating: 4 out of 5
following a purchase from 04/11/2024
Good advice, fast delivery, competitive prices
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
D
Didier D.
Rating: 4 out of 5
following a purchase from 28/10/2024
material received quickly and conforms to specifications, correct price compared to the competition.
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
M
Margue L.
Rating: 4 out of 5
following a purchase from 14/10/2024
The material conforms to the order and was delivered on time.
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Response from DAM Marine
Hello, thank you for your review which encourages us to maintain our efforts for your satisfaction. Too bad you didn't give us 5 stars.
F
François R.
Rating: 4 out of 5
following a purchase from 15/10/2024
Product corresponds to my expectations.during assembly, one of the joints did not correspond to my system.I kept the old joint and everything works well, without leaks.
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Response from DAM Marine
Hello, thank you for your feedback! We'll take your comment into account and look into the cause of the seal problem. Best regards,
M
Marc M.
Rating: 4 out of 5
following a purchase from 15/10/2024
4 stars for the quality of the supply, the packaging and the service, especially the speed of delivery.the missing star corresponds to the very high price, given the average price of the competition.thank you.
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad we could satisfy you! We hear your criticism about the price and we take it into account.
B
Boris R.
Rating: 4 out of 5
following a purchase from 26/09/2024
Too bad .for the deplorable delivery .pay 88 euros for delivery and have to travel 30 km to pick it up. Disgraceful .change delivery man. Otherwise, the DAM MARINE staff are VERY PROFESSIONAL.
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Response from DAM Marine
Hello, sorry for the inconvenience during delivery, it seems that the carrier had trouble delivering the 3rd coli. Thank you for your feedback, we'll see what happened with him!
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Sylvain V.
Rating: 4 out of 5
following a purchase from 30/08/2024
Fast delivery .parts well packed.
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
H
Herbert
Rating: 4 out of 5
following a purchase from 18/09/2024
At the time of delivery I was the victim of a scam like "your parcel was too big to fit in the letter box, please contact etc, etc" Which was inaccurate. 2 hours later, I was delivered, my parcel was available. Phew
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Response from DAM Marine
Unfortunately, these messages are sent to huge lists of numbers that have been leaked and recovered by scammers. These leaks have nothing to do with DAM Marine, as we encrypt all your data. Glad to hear the coli arrived safely. Best regards,
B
Bernard P.
Rating: 4 out of 5
following a purchase from 09/09/2024
Dam marine allowed me to find the part I was looking for unlike other suppliers good competence and listening very satisfied
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad I could help.
C
Cliente
Rating: 4 out of 5
following a purchase from 28/08/2024
Following the very good advice, I ordered.5 pieces ordered and received the next day,(bravo) there were 2 that were not identical.I made notches that were missing on one and put back old seals because the new ones did not fit.The rest is correct.
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Response from DAM Marine
Hello, thank you for your feedback! Sorry for the inconvenience, we will check the parts sent.
T
Thierry P.
Rating: 4 out of 5
following a purchase from 26/08/2024
Deadline met and spare part complied with no problemThank you.
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Response from DAM Marine
Hello, thank you very much for your feedback! Even if we would have hoped for 5 stars.
B
Benoit M.
Rating: 4 out of 5
following a purchase from 12/08/2024
Quality adviceFast, easy shipping
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Response from DAM Marine
Hello, we thank you for your opinion which contributes to the evolution of our reputation.
C
Christophe
Rating: 4 out of 5
following a purchase from 29/07/2024
Materials contact pro perfect just the problem of delivery order Saturday delivery Thursday !!!!!!!
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Response from DAM Marine
Hello, thank you for your feedback. You placed your order on Saturday evening. It was dispatched on Monday morning as soon as we opened. The Colissimo was delivered within 3 days. If you have time constraints, we advise you to choose the Chronopost express solution. We hope to see you soon. Best regards DAM Marine
B
Boris K.
Rating: 4 out of 5
following a purchase from 29/07/2024
Pozdana firma. Brza i sigurna dostava. Provjerena narudûba.
Response from DAM Marine
Hvala puno.
Y
Yves L.
Rating: 4 out of 5
following a purchase from 02/08/2024
Part ordered corresponds to my request. The person I spoke to was not very helpful for someone not familiar with mechanical issues, but he was polite.
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Response from DAM Marine
Hello, thank you for your feedback. We will do our best to improve this point. We look forward to hearing from you. Best regards DAM Marine
T
Thierry L.
Rating: 4 out of 5
following a purchase from 30/07/2024
Good site! one downside, not really easy for me to find the right parts on the site, the DAM references do not give the equivalents, so I have to make other orders on other sites (to ensure the conformity of the part). Otherwise very fast delivery!
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Response from DAM Marine
Hello, thank you for your feedback! Our parts have equivalents, if you search for references in the search bar of the site, you will be able to find the different parts related to this reference. If you have any doubts, don't hesitate to contact us directly by e-mail or telephone!
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Philippe G.
Rating: 4 out of 5
following a purchase from 24/07/2024
Material availabilitySpeed of delivery( the absence of the circlips and spacer in KIT 15698 is not mentioned )
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad we could satisfy you. Thank you for your comment, we'll take it into account!
J
John M.
Rating: 4 out of 5
following a purchase from 23/07/2024
Normal service,postage high.
Response from DAM Marine
Hello, thanks for your feedback.
C
Carayon J.
Rating: 4 out of 5
following a purchase from 18/07/2024
very good customer service
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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- C.
Rating: 4 out of 5
following a purchase from 17/07/2024
Super reactive team
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Response from DAM Marine
Hello, thank you very much for your feedback!
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Gael F.
Rating: 4 out of 5
following a purchase from 22/07/2024
Very good! I just wish the advisor had taken a little more time to talk on the phone.
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Response from DAM Marine
Hello, thank you for your feedback! Unfortunately we're very busy in the summer and the number of requests is high, we can't take the time we'd like for everyone, sorry about that!
J
Jean F.
Rating: 4 out of 5
following a purchase from 06/06/2024
Fast delivery and returns
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Response from DAM Marine
Hello, thank you for your feedback! Glad to have been able to satisfy you.
A
Alexis D.
Rating: 4 out of 5
following a purchase from 12/06/2024
Fast and easy delivery
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Response from DAM Marine
Hello, thank you for your feedback, I'm pleased to have been able to satisfy you.
T
Thierry P.
Rating: 4 out of 5
following a purchase from 28/05/2024
Very good team
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
P
Pierre B.
Rating: 4 out of 5
following a purchase from 28/05/2024
Very good packaging, perfect reception, but the product was not adapted to my engine, so the product was returned, and then the problems started. Sincerely pierre
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Response from DAM Marine
Hello, thank you for your feedback. Our sales team has received your return request and will process it shortly.
D
Didier R.
Rating: 4 out of 5
following a purchase from 21/05/2024
Fast delivery and conforms to the order, but products are very expensive compared to the competition.
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Response from DAM Marine
Hello, thank you for your feedback! We've taken your comment into account and will look into the price of the items you've ordered to see if it's possible to sell them for less.
P
Pierre-emmanuel C.
Rating: 4 out of 5
following a purchase from 13/05/2024
parts available, 48h delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad to have been able to satisfy you.
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Lionel R.
Rating: 4 out of 5
following a purchase from 10/05/2024
Despite a big problem, parcel mislaid by the post office.they did what was necessary, even if it took a long time,which is not easy when a customer is waiting and is stuck at the port.some suppliers send back the parts as soon as possible and solve the problem with the carrier afterwards, to think about But good, reliable and honest are great qualities.
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Response from DAM Marine
Hello, sorry for this problem, glad to have been able to solve it. Hopefully it won't happen again.
J
Jean K.
Rating: 4 out of 5
following a purchase from 15/04/2024
trop compliqe ca me donne envie d'allerersur un autre site
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Response from DAM Marine
Hi, I'm not sure I understand your feedback, could you please explain further?
A
Alain C.
Rating: 4 out of 5
following a purchase from 15/04/2024
Fast, efficient response
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad I could help.
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Bouthenet A.
Rating: 4 out of 5
following a purchase from 12/04/2024
Friendly and competent, but very high prices.
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Response from DAM Marine
Hello, thank you for your feedback! We take your comment into account, but unfortunately we can't do for less for many of our products on sale.
P
Patricia S.
Rating: 4 out of 5
following a purchase from 08/04/2024
delivery was fast, but no assembly instructions included.
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Response from DAM Marine
Hello, we do not provide assembly instructions. Please do not hesitate to contact us if you need help via email [email protected]
O
OLME
Rating: 4 out of 5
following a purchase from 02/04/2024
The site is really clearThe parts for my Volvo penta 2003 are easily identifiable The customer service response is a plus
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Response from DAM Marine
Hello, thank you for your feedback! We hope to continue satisfying you.
F
Fréd
Rating: 4 out of 5
following a purchase from 15/03/2024
Piece in stock, order received promptly. Reasonable price. I put 4 stars because the part is not assembled. It doesn't seem to be an original part but an adaptable one.
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Response from DAM Marine
Hello, thank you for your feedback, hope the assembly goes well!
J
Jean P.
Rating: 4 out of 5
following a purchase from 12/03/2024
Fast delivery.
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Response from DAM Marine
Hello, thank you for your review! Glad to have been able to satisfy you.
P
Pierre
Rating: 4 out of 5
following a purchase from 12/12/2023
The PAE turbine I received for a SUZUKI DT 9.9, ordered with S/N engine, didn't fit: bore 12.5 mm instead of 13! After a telephone exchange by e-mail, I received the right one. Nobody understood why, as DAM MARINE had correctly followed the engine serial number. They managed this problem perfectly and in the shortest possible time, for which I thank them.
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Response from DAM Marine
Hello, we're sorry for the inconvenience! We're glad to have been able to rectify it quickly, and hope to be able to satisfy you again.
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