Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews
5 2 103 83% 4 171 7% 3 75 3% 2 61 2% 1 127 5%

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 1, 2, 3 and 4 stars

Reset filters
A
Albert G.
Rating: 1 out of 5
following a purchase from 03/05/2024
Goods only delivered after 17 days is a top performance never again
Translated reviews
Y
Yannick V.
Rating: 4 out of 5
following a purchase from 28/04/2024
Received on time First positive results
Translated reviews
G
Geoffrey C.
Rating: 4 out of 5
following a purchase from 21/04/2024
Good product but a bit expensive.
Translated reviews
L
Luc G.
Rating: 1 out of 5
following a purchase from 30/03/2024
Unlike other purchases I've made from daphbio, this time the anti cyanobzcterie seawater kit didn't work at all in my aquarium. Even though it was invaded. A real shame. I'm used to much better with daphbio
Translated reviews
E
eric D.
Rating: 4 out of 5
following a purchase from 30/03/2024
Very good product, fast and efficient
Translated reviews
O
Olivier D.
Rating: 2 out of 5
following a purchase from 18/03/2024
Même si je reconné la qualite et pureté du produit je le Trouve trop cher, pour le contenu, trop faible, possible de faire l'équivalent dans un poubellarium
Translated reviews
G
george C.
Rating: 3 out of 5
following a purchase from 18/03/2024
The chosen carrier "UPS" is unreliable. Always excuses for late deliveries. I hesitate to recommend Daphbio products just because of this!
Translated reviews
J
Julien H.
Rating: 3 out of 5
following a purchase from 27/02/2024
Reliable and serious site, but the anti-cyano product (fresh water) didn't completely get rid of it... it's a shame considering the price.
Translated reviews
Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to look for the cause of cyanobacteria development in your aquarium. Then, if cyanobacteria return regularly, it may be linked to your technical floor, your lighting, or certain water parameters.

Don't hesitate to send us a photo of your aquarium - we'll be delighted to help.

Best regards
Customer Service
K
Karim H.
Rating: 2 out of 5
following a purchase from 01/03/2024
There is no increase in the bio fauna.
Translated reviews
M
Marc C.
Rating: 4 out of 5
following a purchase from 03/03/2024
Fast delivery, very satisfied, for the Daphbio products I don't have enough experience yet but it's true that my aquarium looks clearer.
Translated reviews
G
Gregory S.
Rating: 3 out of 5
following a purchase from 18/02/2024
Fast delivery. Availability for advice
Translated reviews
M
Marco R.
Rating: 4 out of 5
following a purchase from 20/02/2024
EXCELLENT
Translated reviews
C
Christophe P.
Rating: 1 out of 5
following a purchase from 18/02/2024
Products received on time on this side nothing to say DOES NOT WORK despite the protocol followed to the letter PRODUCT VERY OR VERY VERY EXPENSIVE FOR PRODUCTS THAT DO NOT WORK!!! DON'T BE LIKE ME, DON'T ORDER EXPENSIVE PRODUCTS THINKING THEY'LL WORK!
Translated reviews
Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to determine whether the algae you have is cyanobacteria. Then, if the cyano is coming back regularly, it may be related to your stones (see the blog post about old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).

Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.

Best regards
Customer Service
N
Nicola L.
Rating: 1 out of 5
following a purchase from 15/02/2024
.
Translated reviews
M
Mustafa B.
Rating: 1 out of 5
following a purchase from 16/02/2024
Hello, I don't see any microfauna appearing. Thank you
Translated reviews
Response from daphbio
Hello,

You need to give the microfauna time to establish itself in your aquarium. It can take between 1 and 2 months to appear.

Best regards
Customer service
N
Nathalie G.
Rating: 4 out of 5
following a purchase from 06/02/2024
Very fast order management Fast and convenient delivery The products are well packaged and of good quality, but far too expensive.
Translated reviews
D
David B.
Rating: 3 out of 5
following a purchase from 14/02/2024
The anti-cyano product seems effective. Too bad it's very expensive. To be seen in the long term.
Translated reviews
Response from daphbio
Hello,

Thank you for taking the time to leave a review.

Our organic and living products embody a commitment to quality and respect for the environment. Each step in their creation requires time and attention. By choosing our products, you are investing in a way of life that values quality and craftsmanship, recognizing the value of the time and effort invested.

Yours sincerely
Customer Service
A
Alain C.
Rating: 1 out of 5
following a purchase from 14/02/2024
Fast delivery Very happy with my order See you soon
Translated reviews
I
Ingo C.
Rating: 2 out of 5
following a purchase from 08/02/2024
Product did not deliver what it promised. And that for 80,-€
Translated reviews
C
Christophe J.
Rating: 4 out of 5
following a purchase from 03/02/2024
Ordered on Saturday, received on Wednesday despite UPS
Translated reviews
P
Pierrick M.
Rating: 2 out of 5
following a purchase from 05/02/2024
I'm quite happy with the products despite the fact that the free delivery isn't to my address; you have to collect the parcel from a point relay; when you have difficulty getting around it's inconvenient.
Translated reviews
C
Christophe C.
Rating: 1 out of 5
following a purchase from 28/01/2024
Good product good delivery
Translated reviews
R
Ronny K.
Rating: 3 out of 5
following a purchase from 28/01/2024
Article fits
Translated reviews
V
Vincent L.
Rating: 2 out of 5
following a purchase from 24/01/2024
It's too early to see how things will evolve once the products have been put into practice...
Translated reviews
C
Christophe C.
Rating: 2 out of 5
following a purchase from 22/01/2024
Product against cyanobacteries seems to me ineffective when with the remainder of my order it is necessary to await a little more time.
Translated reviews
R
Rolf-Bernd S.
Rating: 1 out of 5
following a purchase from 19/01/2024
The product was of no use to me
Translated reviews
L
Laurent P.
Rating: 1 out of 5
following a purchase from 20/01/2024
It changed nothing
Translated reviews
M
Malvina L.
Rating: 4 out of 5
following a purchase from 12/01/2024
Delivery time a bit stressful in my case (just over 72 hours in transit), but in the end the product didn't suffer.
Translated reviews
J
Jacques C.
Rating: 1 out of 5
following a purchase from 16/01/2024
Product too expensive ineffective too bad
Translated reviews
S
Sebastien V.
Rating: 4 out of 5
following a purchase from 07/01/2024
Package received on time. No problem
Translated reviews
A
arthur P.
Rating: 2 out of 5
following a purchase from 04/01/2024
The good reviews are far too good, even misleading, compared to the real effectiveness of the product and the services offered by daphbio. I had to pay additional delivery charges that were not foreseen at the reception. And I had to fight for 1 week with UPS to get my parcel back (it was supposed to be delivered in 48h...). Don't waste your time with Daphbio, they won't do you any good.
Translated reviews
J
jehel J.
Rating: 4 out of 5
following a purchase from 01/01/2024
In use
Translated reviews
D
David N.
Rating: 4 out of 5
following a purchase from 13/12/2023
Good experience with daphbio I made 3 orders in 3 weeks and I am satisfied concerning the live rocks.
Translated reviews
F
frank A.
Rating: 4 out of 5
following a purchase from 10/12/2023
nikel
Translated reviews
A
Adriana S.
Rating: 1 out of 5
following a purchase from 26/11/2023
He did not arrive
Translated reviews
Response from daphbio
Hello,

We have reshipped at our expense and the package has successfully arrived at its destination.

Sincerely
Customer Service
D
Didier H.
Rating: 3 out of 5
following a purchase from 27/11/2023
Increasingly ineffective treatment against Cyano in a 1000l reef installed 10 years ago
Translated reviews
Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to look for the cause of cyanobacteria development in your aquarium. Secondly, if cyano is recurring regularly, it may be linked to your stones (see the blog article on old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).

Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.

Best regards
Customer Service
Y
Yves V.
Rating: 1 out of 5
following a purchase from 24/11/2023
Bought 2x and it didn't completely solve the problem, I always had a good part of the cyano that remained...so disappointed!
Translated reviews
S
Stéphane C.
Rating: 4 out of 5
following a purchase from 24/11/2023
Very good products with fast results, but I'm waiting to see what emaniez come up with next.
Translated reviews
J
Jeremy M.
Rating: 1 out of 5
following a purchase from 14/11/2023
Product received without dosing pipette, effectiveness I have a big doubt too ...
Translated reviews
M
martial D.
Rating: 4 out of 5
following a purchase from 06/11/2023
clear and precise as I like it thanks to the team
Translated reviews
We use cookies for audience measurement and improving user experience.