Customer reviews of daphbio

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9,2 /10
Overall rating: 9,2 out of 10
Based on 2 538 published reviews

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 1, 2, 3 and 4 stars

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N
Noël D.
Rating: 4 out of 5
following a purchase from 28/03/2022
Very good product but price a little high for me
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Pasquale G.
Rating: 2 out of 5
following a purchase from 24/05/2022
On the website it says delivery within 48 hours. Order placed on May 24 delivery made on June 3 (I had moved delivery with the courier to June 6, but the courier didn't even honor the agreements). On the product it is all to be seen.
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pierre S.
Rating: 3 out of 5
following a purchase from 29/05/2022
well
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christine P.
Rating: 1 out of 5
following a purchase from 25/05/2022
Disappointed by the cyano protocol No satisfactory results but on the contrary
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Victorien R.
Rating: 2 out of 5
following a purchase from 30/05/2022
I followed the protocol to the letter 3 weeks later still not much alive
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Response from daphbio
Hello, thank you for your feedback. The appearance can take several weeks, this is specific to each aquarium and is very difficult to see with the naked eye.
We remain at your disposal, do not hesitate if you have any questions later in your treatment.
Sincerely
N
Nicolas R.
Rating: 4 out of 5
following a purchase from 24/05/2022
Good team Response by mail Package sent quickly Well packed
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Nicolas M.
Rating: 2 out of 5
following a purchase from 10/04/2022
Personally it did not work for me. Protocol executed to the letter. Reef aquarium starter kit ordered in 500ml, I had no nitrite spike for 1.5 months and now I am at 0.5 - 0.7. I have to make water changes of 30-50% to keep the fish out of the toxic concentration. According to the Daphbio support it could come from the stones: so be careful if you use Arka stones, potentially not compatible?
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Marco F.
Rating: 4 out of 5
following a purchase from 24/05/2022
Excellent reseeding kit, phyto and zoo. I do not find Bactoreef effective.
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anton A.
Rating: 2 out of 5
following a purchase from 22/05/2022
No macrofauna or meiofauna visible the bacteria did the expected booster damage
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Guy L.
Rating: 4 out of 5
following a purchase from 19/05/2022
Great products
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Christophe D.
Rating: 3 out of 5
following a purchase from 18/05/2022
Quick delivery of an anti-cyano kit. Despite careful adherence to the dosage, the cyanos continued to develop. No effect on me.
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Response from daphbio
Hello Mr.Didier, thank you for your feedback. We are sorry to read your message. If you wish we can give you a personalized advice by sending a picture of your aquarium by mail in order to analyze your problem.

An excellent day
R
Raphaël R.
Rating: 1 out of 5
following a purchase from 11/05/2022
Customer service does not answer questions
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Response from daphbio
Hello Mr.Rabiller, we are sorry if you did not receive a response from the customer service. For a faster response you can also contact us on our social networks.
An excellent day to you
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Andreas B.
Rating: 3 out of 5
following a purchase from 08/05/2022
After a few difficulties, everything still worked. I can't say much about the products yet.
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André L.
Rating: 2 out of 5
following a purchase from 29/04/2022
When you receive emails highlighting a promotion, make sure they are your products because you are led to believe that your products are being doubled when they are not, in short, no more Daphbio
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Pierrick M.
Rating: 3 out of 5
following a purchase from 30/04/2022
not totally convinced although the cyanos have diminished but still half-green/half-brown algae more visible in the evening than in the morning on the sand despite the continuous addition of Bacroreef every morning
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GAEL B.
Rating: 4 out of 5
following a purchase from 29/04/2022
Concerning the nickel daphnia, the roof is still alive and it allows me to feed my guppies well. Concerning the bacteria kit for water and plants, I don't have enough experience to realize the efficiency (used in 3 aquariums).
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Thorsten D.
Rating: 1 out of 5
following a purchase from 01/05/2022
The shipping was very speedy. But the communication is poor. You get on messages whether by mail, Facebook etc. you get no response. I have the problem that from the 10 day the nutrients have gone massively high. Here I wanted to know if it is possibly the product. But there is no answer and no help. To the product itself I can otherwise neither positive nor negaitv report. The nutrients I can not say exactly whether it comes from that. Therefore, only one star and at the price you can definitely expect some support. I would rather rely on Polyp Lab in the future.
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Franco D.
Rating: 2 out of 5
following a purchase from 03/04/2022
Used reseeding several times and it was always perfect, after a week I would see a lot of microfauna on the glass and rocks, this time unfortunately nothing, I think in the bottle of Meiofauna and Microfauna eggs either everything had died or there was nothing good.
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laura C.
Rating: 1 out of 5
following a purchase from 06/04/2022
Since I have been using these products I have lost half my fish and the plants are getting worse and worse.
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Giovanni P.
Rating: 1 out of 5
following a purchase from 16/04/2022
They don't do what they say
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Damien B.
Rating: 3 out of 5
following a purchase from 16/04/2022
Very good product for the cyanobacteria kit, as well as for the starter kit. But the daphnia and microphauna culture kit did not work, all the daphnia died in less than a week. Yet I followed all the instructions and even watched the videos about it. ( goldfish ext. ) Otherwise the rest is very good.
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Laurent J.
Rating: 4 out of 5
following a purchase from 18/04/2022
Good product but expensive, too expensive I take only in promo
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Thierry G.
Rating: 4 out of 5
following a purchase from 09/04/2022
Delivery according to my expectations
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xavier B.
Rating: 2 out of 5
following a purchase from 02/04/2022
The product did not work very well
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Antonio P.
Rating: 4 out of 5
following a purchase from 24/03/2022
Excellent products
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thierry D.
Rating: 4 out of 5
following a purchase from 25/03/2022
Fast delivery. Product efficiency: average
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BENABDESSELAM M.
Rating: 4 out of 5
following a purchase from 24/03/2022
Super happy it was for my tadpoles
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pierre S.
Rating: 4 out of 5
following a purchase from 23/03/2022
fast delivery I am satisfied
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alexis S.
Rating: 1 out of 5
following a purchase from 22/03/2022
Very disappointing result
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Alain C.
Rating: 2 out of 5
following a purchase from 18/03/2022
I ordered a bottle of microfauna and live meiofauna for my recital I followed the recommended protocol introduction of night in two times, I have a system jaubert no skimmer, no micron bags, no perlon, a simple blue foam with large mesh in the decanter, unfortunately it's been more than a month since I put the bottle I do not see any change (the bottle costs more than 80 €) I'm not sure that there is life in there!
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Alexandre A.
Rating: 4 out of 5
following a purchase from 21/01/2022
Products conform. just the delivery date was not respected. Good customer service. Listening to the customer. I recommend DAPHBIO.
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Yannick O.
Rating: 4 out of 5
following a purchase from 09/03/2022
Fast delivery
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Giuseppe M.
Rating: 2 out of 5
following a purchase from 02/03/2022
The products arrived damaged and I even reported it. However, other than that, I haven't noticed any improvement in the tank.
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Jean-François E.
Rating: 2 out of 5
following a purchase from 06/02/2022
Hello, I am disappointed. I followed the protocol for the anti-cyano very carefully, but no change. At this price, I expected another result.
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Response from daphbio
Hello Jean-François,
Thank you for your message, it is possible that the treatment will require a longer period of time to remove all the cyanos.
If you wish, you can send us a photo of your cyanobacteria by email so that we can advise you as best as possible.
I wish you an excellent day
J
Jonathan W.
Rating: 1 out of 5
following a purchase from 27/02/2022
Pure swindle, pass your way.
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kevin M.
Rating: 1 out of 5
following a purchase from 18/02/2022
Opinion: Totally ineffective in my case, dry loss of 150€ Having started this 400L Iwakuni 6 months ago with Daphbio products with efficiency. I turned to their range of products again when a cyano problem appeared in the same tank. The protocol was followed to the letter and even extended by 3 days. After that I was away for 4 days and when I came back, the cyano was totally invaded again. The products arrived in good condition and the tank has stable and correct parameters: KH:2 - GH:7 - NO2:0 - NO3:1- PH:7.1- PO4:0.1 - LED lighting 130w - remineralized osmosed water - biological filtration 30L of pozzolan in the tank 7L in the filter - no chemical filtration
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Response from daphbio
Hello, we are sorry to read your message.
However, there are some algae that really look like cyanos but are not and in this case our product is not effective.
That is why we ask for pictures before and even after the treatment to make sure that it was effective and that the algae was detected.
According to our experts, the algae you are suffering from can be treated with Bactoreef over 4 weeks.
We remain at your disposal via customer service or social networks if you want to know more or send us one or more photos of your aquarium
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Gilbert H.
Rating: 3 out of 5
following a purchase from 21/02/2022
Good product against cyanos to see in time
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Dominique B.
Rating: 4 out of 5
following a purchase from 23/02/2022
Product arrived well packed. Impressive effectiveness against cyanos. lacks 1 star because of a small mix-up during shipment (product announced delivered in a relay point when it was not the case).
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felix B.
Rating: 4 out of 5
following a purchase from 20/02/2022
Very good product. Too bad the price is so high because it must certainly slow down other orders.
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Christophe P.
Rating: 4 out of 5
following a purchase from 31/01/2022
Very good nothing to reproach as much for ordering as delivery.
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