Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews
5 2 103 83% 4 171 7% 3 75 3% 2 61 2% 1 127 5%

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 1, 2 and 3 stars

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C
Corrado A.
Rating: 1 out of 5
following a purchase from 02/06/2024
Reseeding and maintenance protocol for Marino excellent in results.
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Massimiliano R.
Rating: 1 out of 5
following a purchase from 01/06/2024
not solved the problem
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Frederic P.
Rating: 1 out of 5
following a purchase from 28/05/2024
This is the second and last time I order from them. Disappointed again this time. Not much life and I still have so much algae in my aquarium.
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F
Fabrice T.
Rating: 2 out of 5
following a purchase from 16/05/2024
Hello, I followed the instructions to the letter as soon as I received them and after 3 weeks I still don't see any microfauna?
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Albert G.
Rating: 1 out of 5
following a purchase from 03/05/2024
Goods only delivered after 17 days is a top performance never again
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Luc G.
Rating: 1 out of 5
following a purchase from 30/03/2024
Unlike other purchases I've made from daphbio, this time the anti cyanobzcterie seawater kit didn't work at all in my aquarium. Even though it was invaded. A real shame. I'm used to much better with daphbio
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Olivier D.
Rating: 2 out of 5
following a purchase from 18/03/2024
Même si je reconné la qualite et pureté du produit je le Trouve trop cher, pour le contenu, trop faible, possible de faire l'équivalent dans un poubellarium
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george C.
Rating: 3 out of 5
following a purchase from 18/03/2024
The chosen carrier "UPS" is unreliable. Always excuses for late deliveries. I hesitate to recommend Daphbio products just because of this!
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Julien H.
Rating: 3 out of 5
following a purchase from 27/02/2024
Reliable and serious site, but the anti-cyano product (fresh water) didn't completely get rid of it... it's a shame considering the price.
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to look for the cause of cyanobacteria development in your aquarium. Then, if cyanobacteria return regularly, it may be linked to your technical floor, your lighting, or certain water parameters.

Don't hesitate to send us a photo of your aquarium - we'll be delighted to help.

Best regards
Customer Service
K
Karim H.
Rating: 2 out of 5
following a purchase from 01/03/2024
There is no increase in the bio fauna.
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Gregory S.
Rating: 3 out of 5
following a purchase from 18/02/2024
Fast delivery. Availability for advice
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Christophe P.
Rating: 1 out of 5
following a purchase from 18/02/2024
Products received on time on this side nothing to say DOES NOT WORK despite the protocol followed to the letter PRODUCT VERY OR VERY VERY EXPENSIVE FOR PRODUCTS THAT DO NOT WORK!!! DON'T BE LIKE ME, DON'T ORDER EXPENSIVE PRODUCTS THINKING THEY'LL WORK!
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to determine whether the algae you have is cyanobacteria. Then, if the cyano is coming back regularly, it may be related to your stones (see the blog post about old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).

Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.

Best regards
Customer Service
N
Nicola L.
Rating: 1 out of 5
following a purchase from 15/02/2024
.
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Mustafa B.
Rating: 1 out of 5
following a purchase from 16/02/2024
Hello, I don't see any microfauna appearing. Thank you
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Response from daphbio
Hello,

You need to give the microfauna time to establish itself in your aquarium. It can take between 1 and 2 months to appear.

Best regards
Customer service
D
David B.
Rating: 3 out of 5
following a purchase from 14/02/2024
The anti-cyano product seems effective. Too bad it's very expensive. To be seen in the long term.
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

Our organic and living products embody a commitment to quality and respect for the environment. Each step in their creation requires time and attention. By choosing our products, you are investing in a way of life that values quality and craftsmanship, recognizing the value of the time and effort invested.

Yours sincerely
Customer Service
A
Alain C.
Rating: 1 out of 5
following a purchase from 14/02/2024
Fast delivery Very happy with my order See you soon
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Ingo C.
Rating: 2 out of 5
following a purchase from 08/02/2024
Product did not deliver what it promised. And that for 80,-€
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Pierrick M.
Rating: 2 out of 5
following a purchase from 05/02/2024
I'm quite happy with the products despite the fact that the free delivery isn't to my address; you have to collect the parcel from a point relay; when you have difficulty getting around it's inconvenient.
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Christophe C.
Rating: 1 out of 5
following a purchase from 28/01/2024
Good product good delivery
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Ronny K.
Rating: 3 out of 5
following a purchase from 28/01/2024
Article fits
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Vincent L.
Rating: 2 out of 5
following a purchase from 24/01/2024
It's too early to see how things will evolve once the products have been put into practice...
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C
Christophe C.
Rating: 2 out of 5
following a purchase from 22/01/2024
Product against cyanobacteries seems to me ineffective when with the remainder of my order it is necessary to await a little more time.
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Rolf-Bernd S.
Rating: 1 out of 5
following a purchase from 19/01/2024
The product was of no use to me
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Laurent P.
Rating: 1 out of 5
following a purchase from 20/01/2024
It changed nothing
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Jacques C.
Rating: 1 out of 5
following a purchase from 16/01/2024
Product too expensive ineffective too bad
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arthur P.
Rating: 2 out of 5
following a purchase from 04/01/2024
The good reviews are far too good, even misleading, compared to the real effectiveness of the product and the services offered by daphbio. I had to pay additional delivery charges that were not foreseen at the reception. And I had to fight for 1 week with UPS to get my parcel back (it was supposed to be delivered in 48h...). Don't waste your time with Daphbio, they won't do you any good.
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Adriana S.
Rating: 1 out of 5
following a purchase from 26/11/2023
He did not arrive
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Response from daphbio
Hello,

We have reshipped at our expense and the package has successfully arrived at its destination.

Sincerely
Customer Service
D
Didier H.
Rating: 3 out of 5
following a purchase from 27/11/2023
Increasingly ineffective treatment against Cyano in a 1000l reef installed 10 years ago
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to look for the cause of cyanobacteria development in your aquarium. Secondly, if cyano is recurring regularly, it may be linked to your stones (see the blog article on old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).

Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.

Best regards
Customer Service
Y
Yves V.
Rating: 1 out of 5
following a purchase from 24/11/2023
Bought 2x and it didn't completely solve the problem, I always had a good part of the cyano that remained...so disappointed!
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Jeremy M.
Rating: 1 out of 5
following a purchase from 14/11/2023
Product received without dosing pipette, effectiveness I have a big doubt too ...
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Didier L.
Rating: 1 out of 5
following a purchase from 01/11/2023
I read too quickly the promotion for Halloween I found this one ambiguous and misleading I got fooled it's okay I will order more
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Angela S.
Rating: 2 out of 5
following a purchase from 01/11/2023
It is not worth the expense. Especially the daphnia feeding product is very little and useless
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YVES L.
Rating: 2 out of 5
following a purchase from 25/10/2023
Strangely enough, the anti-cyano bacteria product I received was not as effective as before, when the cyano bacteria disappeared in 4 days. Now, not only does it remain, but it's starting to thrive again.
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H
Herve B.
Rating: 3 out of 5
following a purchase from 23/10/2023
Parcel not delivered to home. Obliged to pick it up at a relay point despite the extra cost for home delivery.
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Edouard L.
Rating: 1 out of 5
following a purchase from 06/10/2023
The anti-cyano product had no effect, even when the protocol was extended longer than expected (my aquarium is only 100L). The other 'bactofresh' bottle seems to have boosted plant growth. Not knowing exactly what's in it, it's hard to say if it's related or just a coincidence. Very disappointed considering the price!
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Raynald L.
Rating: 1 out of 5
following a purchase from 17/10/2023
I followed the instructions for multiplication and nothing all. All dead. Hoping the company will do something.
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Marco G.
Rating: 3 out of 5
following a purchase from 15/10/2023
The order was very fast, the customer service very nice but the product I got for the cyanobacteria unfortunately did not work
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F
Franck H.
Rating: 3 out of 5
following a purchase from 12/10/2023
I have no results, I'm not saying it doesn't work! But despite Florent's advice and protocol followed to the letter, nothing. It's a bit of a shame, I'm really hoping for a pregnancy kit, maybe a new one, but it's going to be expensive.
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Laurent P.
Rating: 3 out of 5
following a purchase from 25/09/2023
Express delivery received the next day mega top Otherwise the complete kits 4flacon does not give at all the result found in another tank despite compliance with the protocol kit reseeding and bactoreef after a fortnight 🤔
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Gianna P.
Rating: 1 out of 5
following a purchase from 01/09/2023
Excellent products partly already tested
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