Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews
5 2 103 83% 4 171 7% 3 75 3% 2 61 2% 1 127 5%

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 1, 2 and 4 stars

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P
Philippe V.
Rating: 2 out of 5
following a purchase from 25/10/2024
No good results
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Daniele D.
Rating: 4 out of 5
following a purchase from 26/10/2024
Great company, fast and accurate shipping. Fantastic products, allow tanks to mature well while keeping them in perfect shape.
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Adriano T.
Rating: 4 out of 5
following a purchase from 23/10/2024
Excellent products
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Dante P.
Rating: 4 out of 5
following a purchase from 23/10/2024
very well
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Anthony G.
Rating: 1 out of 5
following a purchase from 30/09/2024
Hello, Worms crushed in the envelope.
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.
However, there seems to be an error, as we don't sell worms and we don't use envelopes for our shipments.
Please do not hesitate to contact us if you have any questions.

Best regards
Customer Service
R
raphael S.
Rating: 1 out of 5
following a purchase from 11/09/2024
No results, no microfauna
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Jean André F.
Rating: 1 out of 5
following a purchase from 14/08/2024
In the bottle of daphnia, there were very few living subjects. It gave absolutely nothing. 70 € to throw in the garbage. A rip-off. I am very dissatisfied and even angry.
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Christoph R.
Rating: 2 out of 5
following a purchase from 05/08/2024
Good product. High cost for unseasonably slow shipping.
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Pol G.
Rating: 1 out of 5
following a purchase from 22/07/2024
There were only four bugs in the living bottle and a barely green color in the other! I'll try my luck again another time.
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Giuseppe C.
Rating: 2 out of 5
following a purchase from 22/07/2024
On delivery, the products were scorching due to high temperature Very long delivery time
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JM L.
Rating: 1 out of 5
following a purchase from 19/07/2024
The products don't work and my aquarium is always "dirty".
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Jean yves L.
Rating: 4 out of 5
following a purchase from 15/07/2024
Not enough experience with this product
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Cyril L.
Rating: 2 out of 5
following a purchase from 27/06/2024
I scrupulously followed the anti-cyano protocol with daphbio, which is 100% effective, but it didn't work. Water with nitrate 2, no phosphate, no sand, no sediment, I can't get rid of it. Despite this, I continue to use their bacteria for up to 1 month, as specified in the instructions.
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Patrick M.
Rating: 4 out of 5
following a purchase from 19/06/2024
Product conforms, for the moment I've only used it 4 times (every 4 days). I'm waiting to see the results. However, I also use it in a small tank (80l of water) and the dosage is very difficult. You mentioned a pipette, but I've got the 250ml and 60ml kits and nothing. Maybe in the 500ml?
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Sebastien M.
Rating: 2 out of 5
following a purchase from 17/06/2024
Hello For my part, the reseeding kit did not work Cordially
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Andreas B.
Rating: 2 out of 5
following a purchase from 13/06/2024
Hello My delivery so the resettlement kit smelled as if it was spoiled. I suspect that the product has not survived the hot temperatures. I then received a new order which was protected against the heat with a cold pack, which is how you have to pack a product like this and not just in a cardboard box.
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Fabrice G.
Rating: 2 out of 5
following a purchase from 28/05/2024
Hello, My only complaint is with the delivery, not with your products. I have been a loyal customer for many years. The Colissimo took a week to arrive in Corsica. I don't know if this has any effect on the quality of the product, it's usually teeming with life, but in this case it was rather dead. That won't stop me from recommending it again. Best regards Guillemot fabrice Ps: hello to Benoît, it's been a while since I've had him on the phone, I hope he's well.
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Corrado A.
Rating: 1 out of 5
following a purchase from 02/06/2024
Reseeding and maintenance protocol for Marino excellent in results.
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Massimiliano R.
Rating: 1 out of 5
following a purchase from 01/06/2024
not solved the problem
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Frederic P.
Rating: 1 out of 5
following a purchase from 28/05/2024
This is the second and last time I order from them. Disappointed again this time. Not much life and I still have so much algae in my aquarium.
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Fabrice T.
Rating: 2 out of 5
following a purchase from 16/05/2024
Hello, I followed the instructions to the letter as soon as I received them and after 3 weeks I still don't see any microfauna?
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Delphine P.
Rating: 4 out of 5
following a purchase from 10/05/2024
Fast delivery very efficient product thank you
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Albert G.
Rating: 1 out of 5
following a purchase from 03/05/2024
Goods only delivered after 17 days is a top performance never again
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Yannick V.
Rating: 4 out of 5
following a purchase from 28/04/2024
Received on time First positive results
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Geoffrey C.
Rating: 4 out of 5
following a purchase from 21/04/2024
Good product but a bit expensive.
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Luc G.
Rating: 1 out of 5
following a purchase from 30/03/2024
Unlike other purchases I've made from daphbio, this time the anti cyanobzcterie seawater kit didn't work at all in my aquarium. Even though it was invaded. A real shame. I'm used to much better with daphbio
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eric D.
Rating: 4 out of 5
following a purchase from 30/03/2024
Very good product, fast and efficient
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Olivier D.
Rating: 2 out of 5
following a purchase from 18/03/2024
Même si je reconné la qualite et pureté du produit je le Trouve trop cher, pour le contenu, trop faible, possible de faire l'équivalent dans un poubellarium
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Karim H.
Rating: 2 out of 5
following a purchase from 01/03/2024
There is no increase in the bio fauna.
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Marc C.
Rating: 4 out of 5
following a purchase from 03/03/2024
Fast delivery, very satisfied, for the Daphbio products I don't have enough experience yet but it's true that my aquarium looks clearer.
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M
Marco R.
Rating: 4 out of 5
following a purchase from 20/02/2024
EXCELLENT
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Christophe P.
Rating: 1 out of 5
following a purchase from 18/02/2024
Products received on time on this side nothing to say DOES NOT WORK despite the protocol followed to the letter PRODUCT VERY OR VERY VERY EXPENSIVE FOR PRODUCTS THAT DO NOT WORK!!! DON'T BE LIKE ME, DON'T ORDER EXPENSIVE PRODUCTS THINKING THEY'LL WORK!
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to determine whether the algae you have is cyanobacteria. Then, if the cyano is coming back regularly, it may be related to your stones (see the blog post about old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).

Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.

Best regards
Customer Service
N
Nicola L.
Rating: 1 out of 5
following a purchase from 15/02/2024
.
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Mustafa B.
Rating: 1 out of 5
following a purchase from 16/02/2024
Hello, I don't see any microfauna appearing. Thank you
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Response from daphbio
Hello,

You need to give the microfauna time to establish itself in your aquarium. It can take between 1 and 2 months to appear.

Best regards
Customer service
N
Nathalie G.
Rating: 4 out of 5
following a purchase from 06/02/2024
Very fast order management Fast and convenient delivery The products are well packaged and of good quality, but far too expensive.
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Alain C.
Rating: 1 out of 5
following a purchase from 14/02/2024
Fast delivery Very happy with my order See you soon
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Ingo C.
Rating: 2 out of 5
following a purchase from 08/02/2024
Product did not deliver what it promised. And that for 80,-€
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Christophe J.
Rating: 4 out of 5
following a purchase from 03/02/2024
Ordered on Saturday, received on Wednesday despite UPS
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Pierrick M.
Rating: 2 out of 5
following a purchase from 05/02/2024
I'm quite happy with the products despite the fact that the free delivery isn't to my address; you have to collect the parcel from a point relay; when you have difficulty getting around it's inconvenient.
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C
Christophe C.
Rating: 1 out of 5
following a purchase from 28/01/2024
Good product good delivery
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