The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.
I followed the protocol to the letter, and no trace of life after more than 3 weeks, even with a magnifying glass. With 30 years of aquaristics I confirm that nothing is better than live stones to seed the aquarium.
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Response from daphbio
Hello Pierre-Yves, first of all thank you for your feedback.
3 weeks is much too early to see microfauna, depending on the size of the tank it can take up to 3 months. Then the live rocks we can't find any more, the import is forbidden since 4 years and it's far from being a panacea because you can get covered with pests and many have stopped marine aquarium because of these same pests. Follow our protocol as defined on our blog "How to start a reef aquarium" and you will see that everything will go well (the protocol has been followed more than 20,000 times without any problems).
Don't hesitate to contact us if you have any questions, we are here to help you.
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Sylvain W.
Rating: 4 out of 5
following a purchase from 03/03/2021
perfectly
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didier S.
Rating: 1 out of 5
following a purchase from 14/02/2021
a week since I put the product on and still no microfauna, I think I've been scammed.
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Barengo F.
Rating: 4 out of 5
following a purchase from 04/02/2021
The only criticism would be to screw the prices. But, given the efficiency of the products, the result, and the speed of delivery. Not easy... Thank you. Thank you. Thank you. Daphbio.
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Ludovic W.
Rating: 1 out of 5
Hello treatment since 10 days on dead pv To date I see no evolution
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Response from daphbio
Hello Ludovic, first of all thank you for taking the time to answer and give your opinion.
Indeed, the microfauna can take up to 3 months to appear, it varies depending on the aquarium and the quality of the stones.
On our Marcorocks, for example, it appears more quickly than on stones that are older or second hand.
Do not hesitate to contact us for more information.
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Henri C.
Rating: 4 out of 5
following a purchase from 26/01/2021
Fast and careful delivery
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philippe M.
Rating: 1 out of 5
Useless and bad for my high school graduation. Since my corals are no longer opening and dying. Especially the lps.
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Response from daphbio
Hello,
First of all, thank you for taking the time to answer and give your opinion.
We are sorry to read this, please contact us again so that we can see together what could have happened in your aquarium.
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alain H.
Rating: 1 out of 5
I was just about to call you on Monday morning because for the moment there is no real improvement possible and I am five days six days away from using it. I even think I will call you on Monday morning. Thank you.
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Response from daphbio
Hello, following the sending of your photos we had given you a personalized advice on the phone, without answer of your share for the moment. You can contact us without any problem to discuss the situation! We remain available and would love to help you.
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jean pierre M.
Rating: 4 out of 5
following a purchase from 04/12/2020
I have soft corals that thrive d z as tires that wither I can't appreciate the role of the product
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nicolas L.
Rating: 4 out of 5
following a purchase from 12/11/2020
package arrived on time and well packed, products under test
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Philippe R.
Rating: 4 out of 5
following a purchase from 25/11/2020
it appears that the product was effective in removing the cyanos. I'm waiting to see if there's any recovery to put stars.
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LAURENT S.
Rating: 4 out of 5
following a purchase from 19/11/2020
Bien
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Kateryna P.
Rating: 1 out of 5
following a purchase from 09/10/2020
The seawater aquarium starter kit. Avoid!!!! The exorbitant price, the protocol followed from A to Z, in the end the aquarium is not cycled at all, 6 weeks of use - the time wasted . You had to buy something else. Very disappointed.
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gilles P.
Rating: 4 out of 5
following a purchase from 18/10/2020
Great product but unfortunately a little expensive listening adviser
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Patrick A.
Rating: 4 out of 5
following a purchase from 18/10/2020
So far everything is fine (6 days of treatment), 80% of the cyano has disappeared, there are still some areas that I will take care of manually. I'm keeping my fingers crossed that it won't come back.
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Pierre C.
Rating: 4 out of 5
following a purchase from 23/09/2020
1
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Lemarchand W.
Rating: 1 out of 5
following a purchase from 13/09/2020
Hello I have collected the colie but nothing alive in the bottle to make a zooplankton culeture I am sure that it was not more than 50€.
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Mohamed H.
Rating: 2 out of 5
following a purchase from 01/09/2020
Promise of delivery date not kept
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BENJAMIN C.
Rating: 1 out of 5
following a purchase from 29/07/2020
no I got my daphnia dead, I'll never order from this site again.
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Bruno L.
Rating: 4 out of 5
following a purchase from 22/06/2020
Efficient products, moreover The employees are really listening to the customer.
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Daniel F.
Rating: 4 out of 5
following a purchase from 13/06/2020
TRES BON PRODUITS BRAVO !!!!
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michel L.
Rating: 1 out of 5
following a purchase from 04/06/2020
Delivery with delay. the reseeding kit doesn't work. they have lost some compared to the beginning. maybe they want to give priority to sales over quality.
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Laurent B.
Rating: 4 out of 5
following a purchase from 16/04/2020
Well received, and very good advice. Thank you to see the result after the end of the protocol.
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forest D.
Rating: 4 out of 5
following a purchase from 14/04/2020
either SAN
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Christophe D.
Rating: 4 out of 5
following a purchase from 07/03/2020
Material delivered 3 days after the order, and good advice, I appreciate the seriousness of the service. I'm waiting to see the results. Too bad the prices are a bit high.
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Jean-Louis B.
Rating: 1 out of 5
following a purchase from 23/01/2020
Nothing happened. I didn't see any difference. Very disappointed. High price for the result.
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frederic J.
Rating: 1 out of 5
following a purchase from 13/01/2020
No guarantee
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Vincent C.
Rating: 1 out of 5
following a purchase from 30/11/2019
It didn't work for me twice, even though I followed the protocol to the letter in the reseeding kit. Very disappointed, I do not recommend it.
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Response from daphbio
Good morning, Mr. Chitel,
Thank you for taking the time to complete our satisfaction survey.
Do you filter on micron bag or perlon? Have you tried to distinguish the micro fauna at night when the lamp is off, with a flashlight or a flash for example?
Please send us a picture of your aquarium to help us get a better idea.
With kind regards
Customer Service
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Carbonne J.
Rating: 1 out of 5
following a purchase from 09/12/2019
To be reviewed ....
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Pierre-philippe M.
Rating: 4 out of 5
following a purchase from 10/12/2019
Parcel received quickly and in very good condition with a bactoreef
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Raphael G.
Rating: 4 out of 5
following a purchase from 29/11/2019
Good service, fast shipping. No opinion on the product as I did not see anything appear in the bin which is already populated.
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Stephane T.
Rating: 2 out of 5
following a purchase from 16/12/2019
Recurrence of Cyranos a few weeks later.
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Daniel F.
Rating: 4 out of 5
following a purchase from 01/12/2019
rien a redire
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sebastien C.
Rating: 4 out of 5
following a purchase from 02/12/2019
I confirm my attachment to this mark !!!
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Oussanassah C.
Rating: 2 out of 5
following a purchase from 27/02/2020
I didn't see any live microfauna...
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Response from daphbio
Hello,
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
We advise not to filter on micron/macron bag or perlon for a good development of the microfauna.
With kind regards
Customer Service
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Alain S.
Rating: 4 out of 5
following a purchase from 03/02/2020
A company that listens and is very commercial. For the product itself, it is difficult to evaluate it without a little hindsight.
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Frédéric N.
Rating: 4 out of 5
following a purchase from 08/02/2020
Good product I've known for a few years now. Made my little cyano problem that I had oddly only on one stone in one place on the bin disappear.
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Nabil R.
Rating: 4 out of 5
following a purchase from 14/02/2020
Good product didn't completely work but it's a mistake on my part I think.
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Gaëtan N.
Rating: 1 out of 5
following a purchase from 05/02/2020
Micro fauna never seen before!
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Response from daphbio
Hello,
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
Do not filter on micron/macron bag or perlon during the protocol.
With kind regards
Customer Service
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