Customer reviews of daphbio

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9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 1, 3 and 4 stars

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M
Marco F.
Rating: 4 out of 5
following a purchase from 24/05/2022
Excellent reseeding kit, phyto and zoo. I do not find Bactoreef effective.
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Guy L.
Rating: 4 out of 5
following a purchase from 19/05/2022
Great products
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Christophe D.
Rating: 3 out of 5
following a purchase from 18/05/2022
Quick delivery of an anti-cyano kit. Despite careful adherence to the dosage, the cyanos continued to develop. No effect on me.
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Response from daphbio
Hello Mr.Didier, thank you for your feedback. We are sorry to read your message. If you wish we can give you a personalized advice by sending a picture of your aquarium by mail in order to analyze your problem.

An excellent day
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Raphaël R.
Rating: 1 out of 5
following a purchase from 11/05/2022
Customer service does not answer questions
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Response from daphbio
Hello Mr.Rabiller, we are sorry if you did not receive a response from the customer service. For a faster response you can also contact us on our social networks.
An excellent day to you
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Andreas B.
Rating: 3 out of 5
following a purchase from 08/05/2022
After a few difficulties, everything still worked. I can't say much about the products yet.
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Pierrick M.
Rating: 3 out of 5
following a purchase from 30/04/2022
not totally convinced although the cyanos have diminished but still half-green/half-brown algae more visible in the evening than in the morning on the sand despite the continuous addition of Bacroreef every morning
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GAEL B.
Rating: 4 out of 5
following a purchase from 29/04/2022
Concerning the nickel daphnia, the roof is still alive and it allows me to feed my guppies well. Concerning the bacteria kit for water and plants, I don't have enough experience to realize the efficiency (used in 3 aquariums).
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Thorsten D.
Rating: 1 out of 5
following a purchase from 01/05/2022
The shipping was very speedy. But the communication is poor. You get on messages whether by mail, Facebook etc. you get no response. I have the problem that from the 10 day the nutrients have gone massively high. Here I wanted to know if it is possibly the product. But there is no answer and no help. To the product itself I can otherwise neither positive nor negaitv report. The nutrients I can not say exactly whether it comes from that. Therefore, only one star and at the price you can definitely expect some support. I would rather rely on Polyp Lab in the future.
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laura C.
Rating: 1 out of 5
following a purchase from 06/04/2022
Since I have been using these products I have lost half my fish and the plants are getting worse and worse.
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Giovanni P.
Rating: 1 out of 5
following a purchase from 16/04/2022
They don't do what they say
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Damien B.
Rating: 3 out of 5
following a purchase from 16/04/2022
Very good product for the cyanobacteria kit, as well as for the starter kit. But the daphnia and microphauna culture kit did not work, all the daphnia died in less than a week. Yet I followed all the instructions and even watched the videos about it. ( goldfish ext. ) Otherwise the rest is very good.
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Laurent J.
Rating: 4 out of 5
following a purchase from 18/04/2022
Good product but expensive, too expensive I take only in promo
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Thierry G.
Rating: 4 out of 5
following a purchase from 09/04/2022
Delivery according to my expectations
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Antonio P.
Rating: 4 out of 5
following a purchase from 24/03/2022
Excellent products
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thierry D.
Rating: 4 out of 5
following a purchase from 25/03/2022
Fast delivery. Product efficiency: average
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BENABDESSELAM M.
Rating: 4 out of 5
following a purchase from 24/03/2022
Super happy it was for my tadpoles
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pierre S.
Rating: 4 out of 5
following a purchase from 23/03/2022
fast delivery I am satisfied
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alexis S.
Rating: 1 out of 5
following a purchase from 22/03/2022
Very disappointing result
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Alexandre A.
Rating: 4 out of 5
following a purchase from 21/01/2022
Products conform. just the delivery date was not respected. Good customer service. Listening to the customer. I recommend DAPHBIO.
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Yannick O.
Rating: 4 out of 5
following a purchase from 09/03/2022
Fast delivery
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Jonathan W.
Rating: 1 out of 5
following a purchase from 27/02/2022
Pure swindle, pass your way.
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kevin M.
Rating: 1 out of 5
following a purchase from 18/02/2022
Opinion: Totally ineffective in my case, dry loss of 150€ Having started this 400L Iwakuni 6 months ago with Daphbio products with efficiency. I turned to their range of products again when a cyano problem appeared in the same tank. The protocol was followed to the letter and even extended by 3 days. After that I was away for 4 days and when I came back, the cyano was totally invaded again. The products arrived in good condition and the tank has stable and correct parameters: KH:2 - GH:7 - NO2:0 - NO3:1- PH:7.1- PO4:0.1 - LED lighting 130w - remineralized osmosed water - biological filtration 30L of pozzolan in the tank 7L in the filter - no chemical filtration
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Response from daphbio
Hello, we are sorry to read your message.
However, there are some algae that really look like cyanos but are not and in this case our product is not effective.
That is why we ask for pictures before and even after the treatment to make sure that it was effective and that the algae was detected.
According to our experts, the algae you are suffering from can be treated with Bactoreef over 4 weeks.
We remain at your disposal via customer service or social networks if you want to know more or send us one or more photos of your aquarium
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Gilbert H.
Rating: 3 out of 5
following a purchase from 21/02/2022
Good product against cyanos to see in time
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Dominique B.
Rating: 4 out of 5
following a purchase from 23/02/2022
Product arrived well packed. Impressive effectiveness against cyanos. lacks 1 star because of a small mix-up during shipment (product announced delivered in a relay point when it was not the case).
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felix B.
Rating: 4 out of 5
following a purchase from 20/02/2022
Very good product. Too bad the price is so high because it must certainly slow down other orders.
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Christophe P.
Rating: 4 out of 5
following a purchase from 31/01/2022
Very good nothing to reproach as much for ordering as delivery.
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Richard A.
Rating: 4 out of 5
following a purchase from 10/02/2022
Good product for my third cyanobacteria problem.
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Eric F.
Rating: 4 out of 5
following a purchase from 04/02/2022
I haven't started the treatment yet, not until mid-March. Perfect delivery!!!!
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gregory M.
Rating: 4 out of 5
following a purchase from 04/02/2022
As usual I recommend
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Mauro S.
Rating: 4 out of 5
following a purchase from 31/01/2022
As already written by others the price is definitely high but it is really worth it. I have spent much more with other products without getting anywhere near what I see today in the aquarium. It seems to me the most valid and natural method to eliminate cyano and to recreate the right environment. Super appreciated the kind giveaway.
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frank A.
Rating: 4 out of 5
following a purchase from 31/01/2022
fast delivery perfect product
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Alberto S.
Rating: 3 out of 5
following a purchase from 31/01/2022
As for the management of the order I have nothing to say, everything was perfect, only a small misunderstanding about the delivery, not to pay the shipping I had chosen the withdrawal at a physical point, while the courier delivered it at home. Instead, as regards the after-sales service, it leaves a lot to be desired, I sent two emails with different addresses for fear that it would end up in spam but I never got an answer, I wanted some detailed information on how to use the products, but I had to ask around the forum, they may have good products but the after-sales is essential. I don't know if I will buy anymore.
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Response from daphbio
Bonjour,
avez-vous essayé de nous contacter sur nos réseaux sociaux ? Il se peut que certains courriels nous parviennent. Vous pouvez aussi essayer d'appeler.
Sur le site internet vous avez beaucoup d'informations, tout est traduit en italien.
Si vous voulez vous pouvez nous contacter sur les réseaux et nous répondrons à vos questions, ou vous pouvez télécharger le protocole des produits concernés et vous trouverez beaucoup de réponses.
En ce qui concerne les livraisons, nous avons eu un problème avec les points de relais en Italie, nous nous en excusons mais nous n'avons pas le contrôle sur le transporteur pour ce genre de choses.
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Laurent C.
Rating: 4 out of 5
following a purchase from 28/01/2022
Very good products, I am always very happy with them even if I don't buy them regularly because of the price. But with daphbio, my aquarium lives again.
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Bruno W.
Rating: 4 out of 5
following a purchase from 30/01/2022
I recommend the product
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Gambitta M.
Rating: 3 out of 5
following a purchase from 26/01/2022
After using the products I had an episode of Dinoflagellates and cyano bacteria. The service from the photos blamed the old rocks but contrary to that they were purchased 5 years ago. I state that the tank is 5 years old and was completely stable. Used reseeding products plus bactoreef. Service was not up to the product, they could tell me it was impossible because it never happened. In fact after about die weeks of using the products the dino and cyano disappeared. Surely my tank mature for years will have restarted a small maturation and then return to stable. To date, on the whole excellent product assistance to review
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patrick F.
Rating: 4 out of 5
following a purchase from 27/01/2022
very good product to recommend Patrick
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Marco F.
Rating: 4 out of 5
following a purchase from 17/01/2022
I think it's a great product, the repopulation kit made it so that after 2 days I had glasses full of small microorganisms
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Jean pierre N.
Rating: 3 out of 5
following a purchase from 13/01/2022
No explanations, for the price a notice even succinct, is a politeness.deplus my tank remains very poor in dolphins, are they poorly fed by the product.so not very satisfied by the value for money very high
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Claude D.
Rating: 4 out of 5
following a purchase from 12/01/2022
RAS Very good. But a little expensive.
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Xavier P.
Rating: 4 out of 5
following a purchase from 12/01/2022
Very practical reseeding products that work very well for my reefers Fast delivery service
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