Customer reviews of daphbio

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9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 1, 3 and 4 stars

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E
Erwan H.
Rating: 4 out of 5
following a purchase from 10/01/2022
Good product, fast delivery. Price a little too high, especially for "Daphnie Food".
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Michel D.
Rating: 4 out of 5
following a purchase from 06/01/2022
Good product
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Xavier L.
Rating: 4 out of 5
following a purchase from 05/01/2022
Delighted by the daphne and the bactofresh. However, an explanation for the daphne food solution is missing.
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VITTORIO S.
Rating: 3 out of 5
following a purchase from 01/01/2022
TO DATE I CAN NOT GIVE A CERTAIN ASSESSMENT BECAUSE 'IN CONCOMITNZA THE USE OF PRODUCTS FOR RESEEDING I HAD A RETRACTION OF POLYPS ON SEVERAL CORALS SPS AND LPS. I WAIT TO SEE IF THE PROBLEM PERSISTS.
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Response from daphbio
Bonjour monsieur,
n'hésitez pas à nous contacter en cas de problème.
S
STEPHANE C.
Rating: 3 out of 5
following a purchase from 27/12/2021
Very good products. Problem is the price.
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Cammisuli F.
Rating: 1 out of 5
following a purchase from 25/12/2021
The products are shipped close to expiration, given the cost should be clarified this aspect before shipping. Disappointing also the customer service.
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Patrick D.
Rating: 1 out of 5
following a purchase from 21/12/2021
visu with a microscope, no microfauna nor egg in the bottle and no microfauna after the protocol. I strongly advise against these products.
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Guy L.
Rating: 4 out of 5
following a purchase from 20/12/2021
Great products
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Jollet P.
Rating: 1 out of 5
following a purchase from 11/12/2021
Ineffective product paid in the wind and does not seek a solution and it only proposes to buy new stones.Big scammer, and moreover very badly polished
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Gilles G.
Rating: 4 out of 5
following a purchase from 30/11/2021
Much more expensive than other products but also much more effective. For the moment the cyanos have completely disappeared. To be seen over time.
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Thierry P.
Rating: 4 out of 5
following a purchase from 21/11/2021
Good ...but a bit expensive ...
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corentin B.
Rating: 1 out of 5
following a purchase from 20/11/2021
The kit did not work for me under the pretext that "no plants in the aquarium" as if in nature daphne did not live in the best obstacle After 2 weeks I qd meme have an answer that ends on a promo code of 5 € valid in 3 days that ... does not even cover the shipping costs of 9 €!
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Riccardo S.
Rating: 1 out of 5
following a purchase from 17/11/2021
It doesn't work as planned
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ERIC L.
Rating: 4 out of 5
following a purchase from 14/11/2021
I bought this product of quality I am in full cycling of my aquarium I wait before pronouncing me thank you to David for his help bravo continues to make us excellent products
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Marc D.
Rating: 4 out of 5
following a purchase from 07/11/2021
I would rate 5/5 for daphbio for their friendliness and their after sales service only problem encountered is that for live animals their carrier takes too long to deliver and puts off the planned delivery from Friday to Monday for the second shipment. For the first shipment let's not talk about it it arrived two weeks later
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Sébastien C.
Rating: 3 out of 5
following a purchase from 29/10/2021
Very mixed. I bought a restart kit after my tank crashed. After several weeks of following the protocol, the result is an uncontrollable rise in cyano. The support explains me that my PV are no longer good for anything, and offers me a quote to replace them by their stones. I'm still surprised because before the crash (power cut over several days) my tank was running very well... So in my case, I remain on my hunger and I conclude more to a commercial approach than anything else
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stefano P.
Rating: 4 out of 5
following a purchase from 29/10/2021
Always top, only downside the price is a bit high
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Andrea A.
Rating: 4 out of 5
following a purchase from 02/11/2021
It looks like a great product even if it is still early and you can't see the results 100%.
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Christophe D.
Rating: 1 out of 5
following a purchase from 05/10/2021
These products are a fraud. No trace of life after 1 month.
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ALAIN B.
Rating: 3 out of 5
following a purchase from 14/10/2021
Bactoreef very efficient, no nitrite outbreak, despite the use of karcher washed stones, on the other hand no development of microfauna after 3 weeks despite the respect of the protocol
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Response from daphbio
Hello Mr Babillon,
Concerning the microfauna it can take longer than 3 weeks because each tank is different and it is also very difficult to see them with the naked eye.

Do not hesitate to come back to us soon.
Thank you for your feedback
F
Fabio D.
Rating: 1 out of 5
following a purchase from 27/09/2021
Good morning, I was not happy with the products, I have done 20 days of treatment and the values of phosphate, nitrate and diatoms are sky-high
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Response from daphbio
Bonjour, nous sommes désolés que les produits ne vous conviennent pas. Si vous le souhaitez, vous pouvez nous contacter pour avoir un avis personnalisé sur votre aquarium et les problèmes que vous avez rencontrés.
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Cristian C.
Rating: 1 out of 5
following a purchase from 08/10/2021
I give a negative vote for the simple fact that I bought 170 euros of products and were ineffective moreover I asked for help and no one responded vote 0 I'm sorry
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Response from daphbio
Bonjour, monsieur,

Je suis désolé que vous n'ayez pas obtenu de réponse à votre demande.
N'hésitez pas à nous contacter par email ou via nos réseaux sociaux afin que nous puissions vous apporter une réponse.

Une excellente journée
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Julien D.
Rating: 3 out of 5
following a purchase from 07/10/2021
Delivery arrive quickly.
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Daniel F.
Rating: 4 out of 5
following a purchase from 26/09/2021
very good good products that I use regularly
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Roland J.
Rating: 4 out of 5
following a purchase from 19/09/2021
As announced!
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Giorgio R.
Rating: 4 out of 5
following a purchase from 15/09/2021
Good product.
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LISE B.
Rating: 3 out of 5
following a purchase from 16/09/2021
I find the number of Daphnia weak for the volume ordered. But after contact with the SAV, a commercial gesture was made. I thank them.
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Lionel M.
Rating: 4 out of 5
following a purchase from 14/09/2021
Très bons produits dans l'ensemble. Malheureusement certaines personnes chez Daphbio sont très mal élevées.
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Roger P.
Rating: 4 out of 5
following a purchase from 14/09/2021
Very good
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Davide B.
Rating: 4 out of 5
following a purchase from 02/09/2021
I bought the microfauna reseeding protocol and I've been using it for 2 weeks. At the moment I've noticed that the pollutants have lowered just by administering the products.
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carine G.
Rating: 3 out of 5
following a purchase from 01/09/2021
The anti cyano products were effective twice, 1 year ago and 5 months ago. This time, not effective. Our cyanos are becoming resistant to your bacteria. What to do? Blackout? I continue to use bactofresh and micro macro life. I put a little oxygenated water; the cyanos have almost disappeared but they will reappear. This is a freshwater aquarium.
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STEPHANE C.
Rating: 4 out of 5
following a purchase from 29/08/2021
(I am not an expert) but the products seem to be of very good quality. In any case the result is there, undeniable, on the growth of plants and the health of fish I do not say it is TOP. The only drawback - to my taste - is the price which is a bit high for regular use.
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Ludovic S.
Rating: 4 out of 5
following a purchase from 11/08/2021
Specialists so good advice. The rocks are well in place, the bacteria too ... my nitrates are disappearing . After 1 month of treatment, I don't see any micro fauna but it may come.
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Patrice N.
Rating: 4 out of 5
following a purchase from 27/07/2021
Very good products crystal clear water
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Christine R.
Rating: 3 out of 5
Total failure. No daphnia survived. I do not question the quality of these products, I may have been wrong about the aclimation. I suggest an instruction manual for users, especially novices
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Response from daphbio
Hello, thank you for your feedback, indeed daphnia require some precaution and a particular implementation.
On our site you have a protocol that explains the steps to follow with advice so that it goes as well as possible, while keeping in mind that they have a difficult adaptation to set up.

Thank you
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sylvain P.
Rating: 1 out of 5
following a purchase from 23/07/2021
order arranged at their convenience when I had ordered for 2 people
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david B.
Rating: 3 out of 5
following a purchase from 18/07/2021
I'm a very good customer and I'm very happy with the service I've been getting.
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jean pierre M.
Rating: 4 out of 5
following a purchase from 18/06/2021
coincidence or positive effect my corals are developing very well
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Pierre V.
Rating: 4 out of 5
following a purchase from 18/06/2021
Pas assez de recul
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Philippe T.
Rating: 4 out of 5
following a purchase from 13/06/2021
Indeed the cyanos are quickly neutralized. Attention to the causes: cyanos had returned in my tank, hypotheses: Elevation Temperatures approx 26° unfavourable meteo episode and feeding of the corals with red sea reef energy quantity according to recommendation but given in the morning at 9 am, it is certainly not the good hour, 9 pm would be more judicious. Pay attention to the calcium level after "purging" the cyanos, the latter being big consumers, I had a 650mg surge!
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