The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.
For a product at this price I expected better, it did not work, the cyanobacteria is still present and in full form.
Translated reviews
S
STEFANO G.
Rating: 1 out of 5
following a purchase from 15/01/2023
Not working
Translated reviews
F
frank A.
Rating: 1 out of 5
following a purchase from 04/01/2023
compliant products but problem of delivery scheduled on Friday and received on Tuesday while I was on vacation knowing that these products must remain in the refrigerator
Translated reviews
E
ERIC F.
Rating: 1 out of 5
following a purchase from 08/12/2022
not satisfactory because received after more than a week of transport by -5°c and the flora/fauna was all dead and never resuscitated in the tank... - I received them but no new Daphbio shipment to compensate for this - next time (if there is a next time...) I will not receive the package
Translated reviews
J
Jean-Michel M.
Rating: 1 out of 5
following a purchase from 18/11/2022
I had placed a first order with a microfauna that appeared very quickly. I made a new order recently, it is now 17 days that the microfauna content is in my aquarium and there is no manifestation of life.
Translated reviews
P
patrick P.
Rating: 1 out of 5
following a purchase from 16/10/2022
Hello, I have received your package, unfortunately, I am disappointed this time. There are only two or three daphnia that swim in the bag it is expensive the order.
Translated reviews
R
Richard C.
Rating: 1 out of 5
following a purchase from 26/09/2022
Daphbio make ads for promotions and once ordered the promotion is not there!!! I called the boss of Daphbio and he says that it does not concern the other products!!! So I sent him their promotion as proof and that it is not bad understanding! To this day no more news while I asked him to send the missing. No more news !!! This man is a dishonest! I will delete my account with them!
Translated reviews
J
Jean Frédéric L.
Rating: 1 out of 5
following a purchase from 05/09/2022
For the moment after 10 days of treatment with all the products recommended to fight against cyano no result. It's a pity that Daphbio doesn't answer my mails.
Translated reviews
M
Mickael D.
Rating: 1 out of 5
following a purchase from 03/09/2022
The product worked the first week with a regression of the algae, but it came back just as fast...
Translated reviews
F
Frederic S.
Rating: 1 out of 5
following a purchase from 01/08/2022
It didn't work, all dead???
Translated reviews
D
Daniel B.
Rating: 1 out of 5
following a purchase from 25/07/2022
I bought bactofresh and micro macro life to test in my 60l aquascaping full planted with technical soil so osmosed water remineralized gh+ and injection of co2. Surprise by opening the package there was a 3rd small bottle ... A guppy !!! I may have misread my order that there was a live one as a gift, in which case I would have refused. All this to say: DO NOT OFFER FISH The parameters of my tank are not at all adapted to guppies, one week after the introduction, jump of tank, death, there you go... After the product is perhaps good, to see.
Translated reviews
A
Alain S.
Rating: 1 out of 5
following a purchase from 02/07/2022
No results, the process supposed to introduce microfauna and meiofauna has completely failed, so the product is useless.
Translated reviews
L
Lucas P.
Rating: 1 out of 5
following a purchase from 14/06/2022
When I last ordered, the micro fauna I received was dead, and a rotten water smell was coming out of it when I opened it.
Translated reviews
C
christine P.
Rating: 1 out of 5
following a purchase from 25/05/2022
Disappointed by the cyano protocol No satisfactory results but on the contrary
Translated reviews
R
Raphaël R.
Rating: 1 out of 5
following a purchase from 11/05/2022
Customer service does not answer questions
Translated reviews
Response from daphbio
Hello Mr.Rabiller, we are sorry if you did not receive a response from the customer service. For a faster response you can also contact us on our social networks.
An excellent day to you
T
Thorsten D.
Rating: 1 out of 5
following a purchase from 01/05/2022
The shipping was very speedy. But the communication is poor. You get on messages whether by mail, Facebook etc. you get no response. I have the problem that from the 10 day the nutrients have gone massively high. Here I wanted to know if it is possibly the product. But there is no answer and no help. To the product itself I can otherwise neither positive nor negaitv report. The nutrients I can not say exactly whether it comes from that. Therefore, only one star and at the price you can definitely expect some support. I would rather rely on Polyp Lab in the future.
Translated reviews
L
laura C.
Rating: 1 out of 5
following a purchase from 06/04/2022
Since I have been using these products I have lost half my fish and the plants are getting worse and worse.
Translated reviews
G
Giovanni P.
Rating: 1 out of 5
following a purchase from 16/04/2022
They don't do what they say
Translated reviews
A
alexis S.
Rating: 1 out of 5
following a purchase from 22/03/2022
Very disappointing result
Translated reviews
J
Jonathan W.
Rating: 1 out of 5
following a purchase from 27/02/2022
Pure swindle, pass your way.
Translated reviews
K
kevin M.
Rating: 1 out of 5
following a purchase from 18/02/2022
Opinion: Totally ineffective in my case, dry loss of 150€ Having started this 400L Iwakuni 6 months ago with Daphbio products with efficiency. I turned to their range of products again when a cyano problem appeared in the same tank. The protocol was followed to the letter and even extended by 3 days. After that I was away for 4 days and when I came back, the cyano was totally invaded again. The products arrived in good condition and the tank has stable and correct parameters: KH:2 - GH:7 - NO2:0 - NO3:1- PH:7.1- PO4:0.1 - LED lighting 130w - remineralized osmosed water - biological filtration 30L of pozzolan in the tank 7L in the filter - no chemical filtration
Translated reviews
Response from daphbio
Hello, we are sorry to read your message.
However, there are some algae that really look like cyanos but are not and in this case our product is not effective.
That is why we ask for pictures before and even after the treatment to make sure that it was effective and that the algae was detected.
According to our experts, the algae you are suffering from can be treated with Bactoreef over 4 weeks.
We remain at your disposal via customer service or social networks if you want to know more or send us one or more photos of your aquarium
C
Cammisuli F.
Rating: 1 out of 5
following a purchase from 25/12/2021
The products are shipped close to expiration, given the cost should be clarified this aspect before shipping. Disappointing also the customer service.
Translated reviews
P
Patrick D.
Rating: 1 out of 5
following a purchase from 21/12/2021
visu with a microscope, no microfauna nor egg in the bottle and no microfauna after the protocol. I strongly advise against these products.
Translated reviews
J
Jollet P.
Rating: 1 out of 5
following a purchase from 11/12/2021
Ineffective product paid in the wind and does not seek a solution and it only proposes to buy new stones.Big scammer, and moreover very badly polished
Translated reviews
C
corentin B.
Rating: 1 out of 5
following a purchase from 20/11/2021
The kit did not work for me under the pretext that "no plants in the aquarium" as if in nature daphne did not live in the best obstacle After 2 weeks I qd meme have an answer that ends on a promo code of 5 € valid in 3 days that ... does not even cover the shipping costs of 9 €!
Translated reviews
R
Riccardo S.
Rating: 1 out of 5
following a purchase from 17/11/2021
It doesn't work as planned
Translated reviews
C
Christophe D.
Rating: 1 out of 5
following a purchase from 05/10/2021
These products are a fraud. No trace of life after 1 month.
Translated reviews
F
Fabio D.
Rating: 1 out of 5
following a purchase from 27/09/2021
Good morning, I was not happy with the products, I have done 20 days of treatment and the values of phosphate, nitrate and diatoms are sky-high
Translated reviews
Response from daphbio
Bonjour, nous sommes désolés que les produits ne vous conviennent pas. Si vous le souhaitez, vous pouvez nous contacter pour avoir un avis personnalisé sur votre aquarium et les problèmes que vous avez rencontrés.
C
Cristian C.
Rating: 1 out of 5
following a purchase from 08/10/2021
I give a negative vote for the simple fact that I bought 170 euros of products and were ineffective moreover I asked for help and no one responded vote 0 I'm sorry
Translated reviews
Response from daphbio
Bonjour, monsieur,
Je suis désolé que vous n'ayez pas obtenu de réponse à votre demande.
N'hésitez pas à nous contacter par email ou via nos réseaux sociaux afin que nous puissions vous apporter une réponse.
Une excellente journée
S
sylvain P.
Rating: 1 out of 5
following a purchase from 23/07/2021
order arranged at their convenience when I had ordered for 2 people
Translated reviews
D
Didier L.
Rating: 1 out of 5
following a purchase from 25/05/2021
I cannot give an objective opinion! I have lost almost all my fish since I put the product on coincidence? Certainly I hope so. I look for the reason knowing that my parameters are good ????
Translated reviews
S
Sandrine R.
Rating: 1 out of 5
By scrupulously following the method recommended for maintenance... Nothing was moving anymore, they didn't survive. Pfffff
Translated reviews
Response from daphbio
Hello Sandrine, thank you for your feedback. We are sorry to read this message, have you contacted by mail, phone or via social networks to solve the problem?
If not, we invite you to do so to try to find a solution.
Good day to you.
T
Thierry M.
Rating: 1 out of 5
following a purchase from 12/03/2021
For me it didn't work I don't recommend
Translated reviews
P
Pierre-yves L.
Rating: 1 out of 5
I followed the protocol to the letter, and no trace of life after more than 3 weeks, even with a magnifying glass. With 30 years of aquaristics I confirm that nothing is better than live stones to seed the aquarium.
Translated reviews
Response from daphbio
Hello Pierre-Yves, first of all thank you for your feedback.
3 weeks is much too early to see microfauna, depending on the size of the tank it can take up to 3 months. Then the live rocks we can't find any more, the import is forbidden since 4 years and it's far from being a panacea because you can get covered with pests and many have stopped marine aquarium because of these same pests. Follow our protocol as defined on our blog "How to start a reef aquarium" and you will see that everything will go well (the protocol has been followed more than 20,000 times without any problems).
Don't hesitate to contact us if you have any questions, we are here to help you.
D
didier S.
Rating: 1 out of 5
following a purchase from 14/02/2021
a week since I put the product on and still no microfauna, I think I've been scammed.
Translated reviews
L
Ludovic W.
Rating: 1 out of 5
Hello treatment since 10 days on dead pv To date I see no evolution
Translated reviews
Response from daphbio
Hello Ludovic, first of all thank you for taking the time to answer and give your opinion.
Indeed, the microfauna can take up to 3 months to appear, it varies depending on the aquarium and the quality of the stones.
On our Marcorocks, for example, it appears more quickly than on stones that are older or second hand.
Do not hesitate to contact us for more information.
P
philippe M.
Rating: 1 out of 5
Useless and bad for my high school graduation. Since my corals are no longer opening and dying. Especially the lps.
Translated reviews
Response from daphbio
Hello,
First of all, thank you for taking the time to answer and give your opinion.
We are sorry to read this, please contact us again so that we can see together what could have happened in your aquarium.
A
alain H.
Rating: 1 out of 5
I was just about to call you on Monday morning because for the moment there is no real improvement possible and I am five days six days away from using it. I even think I will call you on Monday morning. Thank you.
Translated reviews
Response from daphbio
Hello, following the sending of your photos we had given you a personalized advice on the phone, without answer of your share for the moment. You can contact us without any problem to discuss the situation! We remain available and would love to help you.
K
Kateryna P.
Rating: 1 out of 5
following a purchase from 09/10/2020
The seawater aquarium starter kit. Avoid!!!! The exorbitant price, the protocol followed from A to Z, in the end the aquarium is not cycled at all, 6 weeks of use - the time wasted . You had to buy something else. Very disappointed.
Translated reviews
L
Lemarchand W.
Rating: 1 out of 5
following a purchase from 13/09/2020
Hello I have collected the colie but nothing alive in the bottle to make a zooplankton culeture I am sure that it was not more than 50€.
Translated reviews
We use cookies for audience measurement and improving user experience.