Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews
5 2 103 83% 4 171 7% 3 75 3% 2 61 2% 1 127 5%

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

1 star review

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B
BENJAMIN C.
Rating: 1 out of 5
following a purchase from 29/07/2020
no I got my daphnia dead, I'll never order from this site again.
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M
michel L.
Rating: 1 out of 5
following a purchase from 04/06/2020
Delivery with delay. the reseeding kit doesn't work. they have lost some compared to the beginning. maybe they want to give priority to sales over quality.
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J
Jean-Louis B.
Rating: 1 out of 5
following a purchase from 23/01/2020
Nothing happened. I didn't see any difference. Very disappointed. High price for the result.
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F
frederic J.
Rating: 1 out of 5
following a purchase from 13/01/2020
No guarantee
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V
Vincent C.
Rating: 1 out of 5
following a purchase from 30/11/2019
It didn't work for me twice, even though I followed the protocol to the letter in the reseeding kit. Very disappointed, I do not recommend it.
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Response from daphbio
Good morning, Mr. Chitel,

Thank you for taking the time to complete our satisfaction survey.
Do you filter on micron bag or perlon? Have you tried to distinguish the micro fauna at night when the lamp is off, with a flashlight or a flash for example?
Please send us a picture of your aquarium to help us get a better idea.

With kind regards
Customer Service
C
Carbonne J.
Rating: 1 out of 5
following a purchase from 09/12/2019
To be reviewed ....
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G
Gaëtan N.
Rating: 1 out of 5
following a purchase from 05/02/2020
Micro fauna never seen before!
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Response from daphbio
Hello,

Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
Do not filter on micron/macron bag or perlon during the protocol.

With kind regards
Customer Service
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