Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews
5 2 103 83% 4 171 7% 3 75 3% 2 61 2% 1 127 5%

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 2, 3 and 4 stars

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G
Gregory S.
Rating: 3 out of 5
following a purchase from 18/02/2024
Fast delivery. Availability for advice
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Marco R.
Rating: 4 out of 5
following a purchase from 20/02/2024
EXCELLENT
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Nathalie G.
Rating: 4 out of 5
following a purchase from 06/02/2024
Very fast order management Fast and convenient delivery The products are well packaged and of good quality, but far too expensive.
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David B.
Rating: 3 out of 5
following a purchase from 14/02/2024
The anti-cyano product seems effective. Too bad it's very expensive. To be seen in the long term.
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

Our organic and living products embody a commitment to quality and respect for the environment. Each step in their creation requires time and attention. By choosing our products, you are investing in a way of life that values quality and craftsmanship, recognizing the value of the time and effort invested.

Yours sincerely
Customer Service
I
Ingo C.
Rating: 2 out of 5
following a purchase from 08/02/2024
Product did not deliver what it promised. And that for 80,-€
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Christophe J.
Rating: 4 out of 5
following a purchase from 03/02/2024
Ordered on Saturday, received on Wednesday despite UPS
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Pierrick M.
Rating: 2 out of 5
following a purchase from 05/02/2024
I'm quite happy with the products despite the fact that the free delivery isn't to my address; you have to collect the parcel from a point relay; when you have difficulty getting around it's inconvenient.
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R
Ronny K.
Rating: 3 out of 5
following a purchase from 28/01/2024
Article fits
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Vincent L.
Rating: 2 out of 5
following a purchase from 24/01/2024
It's too early to see how things will evolve once the products have been put into practice...
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Christophe C.
Rating: 2 out of 5
following a purchase from 22/01/2024
Product against cyanobacteries seems to me ineffective when with the remainder of my order it is necessary to await a little more time.
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Malvina L.
Rating: 4 out of 5
following a purchase from 12/01/2024
Delivery time a bit stressful in my case (just over 72 hours in transit), but in the end the product didn't suffer.
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Sebastien V.
Rating: 4 out of 5
following a purchase from 07/01/2024
Package received on time. No problem
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arthur P.
Rating: 2 out of 5
following a purchase from 04/01/2024
The good reviews are far too good, even misleading, compared to the real effectiveness of the product and the services offered by daphbio. I had to pay additional delivery charges that were not foreseen at the reception. And I had to fight for 1 week with UPS to get my parcel back (it was supposed to be delivered in 48h...). Don't waste your time with Daphbio, they won't do you any good.
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jehel J.
Rating: 4 out of 5
following a purchase from 01/01/2024
In use
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David N.
Rating: 4 out of 5
following a purchase from 13/12/2023
Good experience with daphbio I made 3 orders in 3 weeks and I am satisfied concerning the live rocks.
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frank A.
Rating: 4 out of 5
following a purchase from 10/12/2023
nikel
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Didier H.
Rating: 3 out of 5
following a purchase from 27/11/2023
Increasingly ineffective treatment against Cyano in a 1000l reef installed 10 years ago
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to look for the cause of cyanobacteria development in your aquarium. Secondly, if cyano is recurring regularly, it may be linked to your stones (see the blog article on old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).

Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.

Best regards
Customer Service
S
Stéphane C.
Rating: 4 out of 5
following a purchase from 24/11/2023
Very good products with fast results, but I'm waiting to see what emaniez come up with next.
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martial D.
Rating: 4 out of 5
following a purchase from 06/11/2023
clear and precise as I like it thanks to the team
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Angela S.
Rating: 2 out of 5
following a purchase from 01/11/2023
It is not worth the expense. Especially the daphnia feeding product is very little and useless
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Ludovic L.
Rating: 4 out of 5
following a purchase from 01/11/2023
Too early to give an opinion, package received on time. Just a pity no measuring glass or pipette.
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YVES L.
Rating: 2 out of 5
following a purchase from 25/10/2023
Strangely enough, the anti-cyano bacteria product I received was not as effective as before, when the cyano bacteria disappeared in 4 days. Now, not only does it remain, but it's starting to thrive again.
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Herve B.
Rating: 3 out of 5
following a purchase from 23/10/2023
Parcel not delivered to home. Obliged to pick it up at a relay point despite the extra cost for home delivery.
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Marco G.
Rating: 3 out of 5
following a purchase from 15/10/2023
The order was very fast, the customer service very nice but the product I got for the cyanobacteria unfortunately did not work
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Franck H.
Rating: 3 out of 5
following a purchase from 12/10/2023
I have no results, I'm not saying it doesn't work! But despite Florent's advice and protocol followed to the letter, nothing. It's a bit of a shame, I'm really hoping for a pregnancy kit, maybe a new one, but it's going to be expensive.
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Samuel C.
Rating: 4 out of 5
following a purchase from 23/09/2023
Benoit is a very nice person, he called me to find out and especially to help me launch my first reef tank. He's a great listener and a great advisor. I put 4 stars, not just 5 because of a bad agreement for sending the package but it's not my fault but I had to wait 1 week. I would recommend them without any problem.
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DAVIDE C.
Rating: 4 out of 5
following a purchase from 30/09/2023
Excellent products
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Laurent P.
Rating: 3 out of 5
following a purchase from 25/09/2023
Express delivery received the next day mega top Otherwise the complete kits 4flacon does not give at all the result found in another tank despite compliance with the protocol kit reseeding and bactoreef after a fortnight 🤔
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Giovanni C.
Rating: 2 out of 5
following a purchase from 17/08/2023
Protocol against cyanobacteria not effective
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philippe D.
Rating: 3 out of 5
following a purchase from 07/08/2023
The cyano came back right away Very professional shipment and effective microfauna bottle, which justifies 3 stars.
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Bruno M.
Rating: 3 out of 5
following a purchase from 01/08/2023
Very attractive site. Less attractive prices. Fast delivery with no surprises.
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Jonathan F.
Rating: 4 out of 5
following a purchase from 04/07/2023
Excellent products and I use microfauna booster and zoo booster 3x/week.
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YVES L.
Rating: 3 out of 5
following a purchase from 04/07/2023
Effective anti-cyano
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Stefano C.
Rating: 4 out of 5
following a purchase from 02/07/2023
Great products best not to receive them in excess heat
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DAVIDE C.
Rating: 4 out of 5
following a purchase from 26/06/2023
Very good products and simple
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Melina B.
Rating: 2 out of 5
following a purchase from 10/06/2023
I have already used daphbio microfauna and meiofauna as well as the booster and bacteria and I had had a fantastic restart effect, snails, shells, copepods, etc… this time, unfortunately, I had no effect… nothing! tank recently restarted with three fish and a coral survived, I entered everything as per protocol, turned off lights and skimmers, turned off UVC filter, left only the movement pumps for a day and nothing ... nothing happened 🤷‍♂️ after more than 15 days no new guests not even microscopic.
G
Germain P.
Rating: 4 out of 5
following a purchase from 08/06/2023
DPS is simply not ready to deliver DaphBio to Martinique. My parcel was delivered in 1 week, but sat in the Martinique branch's warehouse for another week. Despite daphbio's efforts to leave air and not overload the bottle with daphnia, my daphnia were delivered to me dead... Ordering live daphnia for overseas destinations is always a risk, but I had already ordered from Daphbio when delivery was handled by Chronopost, and my package was delivered in 48 hours, so I didn't have these problems.
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DANIEL B.
Rating: 3 out of 5
following a purchase from 04/06/2023
Very good products Too bad delivery was long
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Antoine E.
Rating: 3 out of 5
following a purchase from 31/05/2023
i still have cyanobacteria in my tank .... your product did not have the desired effect
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Michael H.
Rating: 4 out of 5
following a purchase from 31/05/2023
Product received promptly
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