The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.
Satisfied, corals and fishes seem to appreciate it.
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Stephane M.
Rating: 5 out of 5
following a purchase from 08/02/2022
Products in conformity. Delivery time and packaging at the top as usual.
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christian C.
Rating: 5 out of 5
following a purchase from 05/02/2022
received very quickly and very good product
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Bruno H.
Rating: 5 out of 5
following a purchase from 06/02/2022
2nd time and still good results!!! Thanks
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Alain G.
Rating: 5 out of 5
following a purchase from 04/02/2022
I have ordered from you several times and there has never been a problem, the products work very well
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jacques V.
Rating: 5 out of 5
following a purchase from 30/01/2022
fast delivery and well packaged. now we have to wait to see the benefits of these various bottles!
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Raphael L.
Rating: 5 out of 5
following a purchase from 02/02/2022
1st order with you and it won't be the last. Very happy with your products.
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Mariantonietta A.
Rating: 5 out of 5
following a purchase from 02/02/2022
Simply awesome Thank you!
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Julien P.
Rating: 5 out of 5
following a purchase from 01/02/2022
Great product. The aquarium was transformed by the bacteria. I was able to treat the cyanobacteria and now I maintain!
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michel L.
Rating: 5 out of 5
following a purchase from 31/01/2022
Good product. Very professional and competent company.
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Alberto S.
Rating: 3 out of 5
following a purchase from 31/01/2022
As for the management of the order I have nothing to say, everything was perfect, only a small misunderstanding about the delivery, not to pay the shipping I had chosen the withdrawal at a physical point, while the courier delivered it at home. Instead, as regards the after-sales service, it leaves a lot to be desired, I sent two emails with different addresses for fear that it would end up in spam but I never got an answer, I wanted some detailed information on how to use the products, but I had to ask around the forum, they may have good products but the after-sales is essential. I don't know if I will buy anymore.
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Response from daphbio
Bonjour,
avez-vous essayé de nous contacter sur nos réseaux sociaux ? Il se peut que certains courriels nous parviennent. Vous pouvez aussi essayer d'appeler.
Sur le site internet vous avez beaucoup d'informations, tout est traduit en italien.
Si vous voulez vous pouvez nous contacter sur les réseaux et nous répondrons à vos questions, ou vous pouvez télécharger le protocole des produits concernés et vous trouverez beaucoup de réponses.
En ce qui concerne les livraisons, nous avons eu un problème avec les points de relais en Italie, nous nous en excusons mais nous n'avons pas le contrôle sur le transporteur pour ce genre de choses.
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Fabien G.
Rating: 5 out of 5
following a purchase from 29/01/2022
Order received very quickly, with a well-protected packaging to avoid any breakage. Protocol started, everything is going well, thank you for the little vial in addition.
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Samantha P.
Rating: 5 out of 5
following a purchase from 28/01/2022
Super quality product. I have started the reseeding protocol and I am already starting to see microfauna on the surface of the sand in 15 days.
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Johnny L.
Rating: 5 out of 5
following a purchase from 30/01/2022
I highly recommend
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Leo T.
Rating: 5 out of 5
following a purchase from 30/01/2022
Very good products
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Giuseppe G.
Rating: 5 out of 5
following a purchase from 30/01/2022
Products arrived on time. I start the dosage. For the moment satisfied with the sales assistance
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Gambitta M.
Rating: 3 out of 5
following a purchase from 26/01/2022
After using the products I had an episode of Dinoflagellates and cyano bacteria. The service from the photos blamed the old rocks but contrary to that they were purchased 5 years ago. I state that the tank is 5 years old and was completely stable. Used reseeding products plus bactoreef. Service was not up to the product, they could tell me it was impossible because it never happened. In fact after about die weeks of using the products the dino and cyano disappeared. Surely my tank mature for years will have restarted a small maturation and then return to stable. To date, on the whole excellent product assistance to review
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lionel K.
Rating: 5 out of 5
following a purchase from 26/01/2022
Very good product
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Frederic E.
Rating: 5 out of 5
following a purchase from 24/01/2022
Product received quickly, well packaged, for the moment the starter kit seems to produce the desired effect.
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Mickael M.
Rating: 5 out of 5
following a purchase from 22/01/2022
I have ordered several times before and never had a problem.
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Giorgio R.
Rating: 5 out of 5
following a purchase from 20/01/2022
Excellent products
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Patrick S.
Rating: 5 out of 5
following a purchase from 20/01/2022
Very good... everything is neat and fast...
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Benjamin B.
Rating: 5 out of 5
following a purchase from 21/01/2022
Fast delivery quality product I recommend
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olivier L.
Rating: 5 out of 5
following a purchase from 18/01/2022
I saved two corals thanks to Daphbio products and advice
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Frédéric H.
Rating: 5 out of 5
following a purchase from 18/01/2022
First order and I am not disappointed, the products are still expensive but the quality is there and I see the difference in my tank is incredible Thank you
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Response from daphbio
Thank you very much for your feedback! Do not hesitate to send us pictures
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Anais F.
Rating: 5 out of 5
following a purchase from 17/01/2022
Quality products received on time
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Cathy D.
Rating: 5 out of 5
following a purchase from 15/01/2022
Good products fast delivery I recommend
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Romain L.
Rating: 5 out of 5
following a purchase from 15/01/2022
Perfect!
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bruno L.
Rating: 5 out of 5
following a purchase from 14/01/2022
Since my beginnings always satisfied !!!! For me it is a sure value !!!!!
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Régis C.
Rating: 5 out of 5
following a purchase from 15/01/2022
Products of excellent quality, few daphnia delivered but almost all grained and impressive reproduction in a few days and it continues in time I feed them well ... My fishes are enjoying it and I am too watching them "hunting". The starter & maintenance kit seems to be efficient. A little expensive but effective.
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Herve N.
Rating: 5 out of 5
following a purchase from 16/01/2022
Tip top
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Matthieu E.
Rating: 5 out of 5
following a purchase from 11/01/2022
Very good products
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Jean pierre N.
Rating: 3 out of 5
following a purchase from 13/01/2022
No explanations, for the price a notice even succinct, is a politeness.deplus my tank remains very poor in dolphins, are they poorly fed by the product.so not very satisfied by the value for money very high
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Alessandro R.
Rating: 5 out of 5
following a purchase from 12/01/2022
Excellent product.
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Cyrille L.
Rating: 5 out of 5
following a purchase from 12/01/2022
Very good product.
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Giuseppe O.
Rating: 5 out of 5
following a purchase from 10/01/2022
Disappeared cyano as per protocol
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Aws M.
Rating: 5 out of 5
following a purchase from 07/01/2022
Lots of tiny life now visible on the windows of my aquarium.
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Eloïse D.
Rating: 2 out of 5
following a purchase from 08/01/2022
You know my opinion, you say that you are not responsible for the carrier but it is you who use them and it is also you who put in big on your site "delivery in 48 hours".
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Response from daphbio
Hello Ms. Desmet,
Packages take 48 hours to arrive, however, as with any package shipment, it is possible that the carrier may take longer. Once again we are sorry for this inconvenience.
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