Customer reviews of daphbio

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9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 2 and 3 stars

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G
Gregory S.
Rating: 3 out of 5
following a purchase from 18/02/2024
Fast delivery. Availability for advice
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David B.
Rating: 3 out of 5
following a purchase from 14/02/2024
The anti-cyano product seems effective. Too bad it's very expensive. To be seen in the long term.
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

Our organic and living products embody a commitment to quality and respect for the environment. Each step in their creation requires time and attention. By choosing our products, you are investing in a way of life that values quality and craftsmanship, recognizing the value of the time and effort invested.

Yours sincerely
Customer Service
I
Ingo C.
Rating: 2 out of 5
following a purchase from 08/02/2024
Product did not deliver what it promised. And that for 80,-€
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Pierrick M.
Rating: 2 out of 5
following a purchase from 05/02/2024
I'm quite happy with the products despite the fact that the free delivery isn't to my address; you have to collect the parcel from a point relay; when you have difficulty getting around it's inconvenient.
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Ronny K.
Rating: 3 out of 5
following a purchase from 28/01/2024
Article fits
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Vincent L.
Rating: 2 out of 5
following a purchase from 24/01/2024
It's too early to see how things will evolve once the products have been put into practice...
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Christophe C.
Rating: 2 out of 5
following a purchase from 22/01/2024
Product against cyanobacteries seems to me ineffective when with the remainder of my order it is necessary to await a little more time.
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arthur P.
Rating: 2 out of 5
following a purchase from 04/01/2024
The good reviews are far too good, even misleading, compared to the real effectiveness of the product and the services offered by daphbio. I had to pay additional delivery charges that were not foreseen at the reception. And I had to fight for 1 week with UPS to get my parcel back (it was supposed to be delivered in 48h...). Don't waste your time with Daphbio, they won't do you any good.
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Didier H.
Rating: 3 out of 5
following a purchase from 27/11/2023
Increasingly ineffective treatment against Cyano in a 1000l reef installed 10 years ago
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Response from daphbio
Hello,

Thank you for taking the time to leave a review.

First of all, it's important to look for the cause of cyanobacteria development in your aquarium. Secondly, if cyano is recurring regularly, it may be linked to your stones (see the blog article on old tank syndrome at https://www.daphbio.fr/fr/blog/la-solution-au-syndrome-du-vieux-bac--n45).

Don't hesitate to send us a photo of your aquarium, we'll be delighted to help.

Best regards
Customer Service
A
Angela S.
Rating: 2 out of 5
following a purchase from 01/11/2023
It is not worth the expense. Especially the daphnia feeding product is very little and useless
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YVES L.
Rating: 2 out of 5
following a purchase from 25/10/2023
Strangely enough, the anti-cyano bacteria product I received was not as effective as before, when the cyano bacteria disappeared in 4 days. Now, not only does it remain, but it's starting to thrive again.
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Herve B.
Rating: 3 out of 5
following a purchase from 23/10/2023
Parcel not delivered to home. Obliged to pick it up at a relay point despite the extra cost for home delivery.
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Marco G.
Rating: 3 out of 5
following a purchase from 15/10/2023
The order was very fast, the customer service very nice but the product I got for the cyanobacteria unfortunately did not work
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Franck H.
Rating: 3 out of 5
following a purchase from 12/10/2023
I have no results, I'm not saying it doesn't work! But despite Florent's advice and protocol followed to the letter, nothing. It's a bit of a shame, I'm really hoping for a pregnancy kit, maybe a new one, but it's going to be expensive.
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Laurent P.
Rating: 3 out of 5
following a purchase from 25/09/2023
Express delivery received the next day mega top Otherwise the complete kits 4flacon does not give at all the result found in another tank despite compliance with the protocol kit reseeding and bactoreef after a fortnight 🤔
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Giovanni C.
Rating: 2 out of 5
following a purchase from 17/08/2023
Protocol against cyanobacteria not effective
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philippe D.
Rating: 3 out of 5
following a purchase from 07/08/2023
The cyano came back right away Very professional shipment and effective microfauna bottle, which justifies 3 stars.
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Bruno M.
Rating: 3 out of 5
following a purchase from 01/08/2023
Very attractive site. Less attractive prices. Fast delivery with no surprises.
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YVES L.
Rating: 3 out of 5
following a purchase from 04/07/2023
Effective anti-cyano
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Melina B.
Rating: 2 out of 5
following a purchase from 10/06/2023
I have already used daphbio microfauna and meiofauna as well as the booster and bacteria and I had had a fantastic restart effect, snails, shells, copepods, etc… this time, unfortunately, I had no effect… nothing! tank recently restarted with three fish and a coral survived, I entered everything as per protocol, turned off lights and skimmers, turned off UVC filter, left only the movement pumps for a day and nothing ... nothing happened 🤷‍♂️ after more than 15 days no new guests not even microscopic.
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DANIEL B.
Rating: 3 out of 5
following a purchase from 04/06/2023
Very good products Too bad delivery was long
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Antoine E.
Rating: 3 out of 5
following a purchase from 31/05/2023
i still have cyanobacteria in my tank .... your product did not have the desired effect
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Sylvain S.
Rating: 3 out of 5
following a purchase from 25/05/2023
Good products. The discount code I received was not taken into account.
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Matthieu D.
Rating: 2 out of 5
following a purchase from 27/05/2023
Poorly explained promotion
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Thierry F.
Rating: 3 out of 5
following a purchase from 29/05/2023
Good products but prices accordingly
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Jean-Marc V.
Rating: 2 out of 5
following a purchase from 08/05/2023
For the first time, the treatment had no effect on the cyano despite compliance with the protocol.
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Nicolas P.
Rating: 2 out of 5
following a purchase from 18/04/2023
Extremely expensive product with poor efficiency
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Christophe L.
Rating: 3 out of 5
following a purchase from 16/04/2023
I have not seen any improvement in my tank with the products I purchased
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Nathalie D.
Rating: 2 out of 5
following a purchase from 08/04/2023
Too expensive in spite of an acclimatization in the rules of art... My package arrived one day before the weekend, the relay point being exceptionally closed on Monday (I played bad luck???), I could not get my package that 7 days after its arrival, so hecatomb
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Christine R.
Rating: 3 out of 5
following a purchase from 05/04/2023
information concerning the dosage, for an aquarium start-up not precise on the bottle. obliged to seek more precise information elsewhere
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Giovanni P.
Rating: 2 out of 5
following a purchase from 01/04/2023
In my opinion the price is high x what they offer
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Mariano R.
Rating: 3 out of 5
following a purchase from 13/03/2023
Excellent products
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michel L.
Rating: 2 out of 5
following a purchase from 07/02/2023
Poor delivery.
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Jason F.
Rating: 2 out of 5
following a purchase from 26/01/2023
Upon receipt I followed the protocol available on the site but so far I see no microfauna this develop... 🤔 I am really septic this time on the quality of the bottle received. Concerning the bactoreef it does the job.
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Marc G.
Rating: 2 out of 5
following a purchase from 15/01/2023
not enough time to judge
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laurent L.
Rating: 2 out of 5
following a purchase from 04/01/2023
My order arrived at the end of the week and the relay point was only open on Saturday at the beginning of the day. I don't know if it's the cause but the number of alpines could be counted on one hand. Today, 1 month later and with the breeding of phytoplankton thanks to the second bottle, my daphnia population seems to increase.
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Stefano P.
Rating: 3 out of 5
following a purchase from 10/12/2022
Made 2 orders shipped with the same courier. I had to ask for a refund myself. Quick to respond if I had a question but definitely vague. Not more than 3 stars.
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Laurent J.
Rating: 3 out of 5
following a purchase from 28/10/2022
Ordered as usual from the zoo and booster This time the smell of the booster was nauseating, sav told me it was normal, I didn't take any risks with my reefers and threw the bottle away. No commercial gesture expected too bad ....
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Guillaume S.
Rating: 2 out of 5
following a purchase from 05/11/2022
Product of incredible and exceptional quality, except for my last order on the other hand delivery service really not top and after sales service in case of problem even worse. My package took a week to arrive and upon arrival no surprise the product containing the meiofauna was good to throw away, nothing alive everything was dead at the bottom of the bottle. According to the soap they send to the United States. I can't imagine the state of the product when it arrives. The other products were able to withstand the delay in delivery without the quality being altered.
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Laurence G.
Rating: 2 out of 5
following a purchase from 28/10/2022
My daphnids lasted 2 days. It's expensive....
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