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L
Rating: 3 out of 5
I find the number of Daphnia weak for the volume ordered. But after contact with the SAV, a commercial gesture was made. I thank them.
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Customer reviews of daphbio
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews
Summary of reviews
The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.
Reviews 2 and 3 stars
Reset filtersC
Rating: 3 out of 5
The anti cyano products were effective twice, 1 year ago and 5 months ago. This time, not effective. Our cyanos are becoming resistant to your bacteria. What to do? Blackout? I continue to use bactofresh and micro macro life. I put a little oxygenated water; the cyanos have almost disappeared but they will reappear. This is a freshwater aquarium.
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C
Rating: 3 out of 5
Total failure. No daphnia survived. I do not question the quality of these products, I may have been wrong about the aclimation. I suggest an instruction manual for users, especially novices
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Response from daphbio
Hello, thank you for your feedback, indeed daphnia require some precaution and a particular implementation.
On our site you have a protocol that explains the steps to follow with advice so that it goes as well as possible, while keeping in mind that they have a difficult adaptation to set up.
Thank you
On our site you have a protocol that explains the steps to follow with advice so that it goes as well as possible, while keeping in mind that they have a difficult adaptation to set up.
Thank you
D
Rating: 3 out of 5
I'm a very good customer and I'm very happy with the service I've been getting.
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M
Rating: 2 out of 5
After 15 days no results
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A
Rating: 3 out of 5
Excellent
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A
Rating: 3 out of 5
I have not seen any change in the microfauna life since the protocol...is it really effective ? at this price I hope so.
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Response from daphbio
Hello, thank you for your feedback. The microfauna can not be seen with the naked eye and can take several weeks to develop depending on the aquarium.
Good day to you.
Good day to you.
J
Rating: 3 out of 5
Treatment in progress, never received the personalized advice in relation to the photos sent. For the moment some traces of Cyrano reappear in spite of the treatment in progress, to follow
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A
Rating: 3 out of 5
Too early for an opinion Cordially
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J
Rating: 3 out of 5
I ordered the anti-cyano kit. Certainly it is an expensive product but it is effective, visible effect after three days. Nothing more after 5 days of treatment. No damage on corals and fish. I recommend it.
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Response from daphbio
Hello Joel, thank you for taking the time to answer our questions!
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after
C
Rating: 3 out of 5
Part of the stones received broken
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Response from daphbio
Hello, we are sorry to read that you had a problem with your stones during delivery. We are not in control of how the packages are handled once they are in the hands of the carriers.
If you have a problem like this, please do not hesitate to contact us, we are always available to help our customers.
If you have a problem like this, please do not hesitate to contact us, we are always available to help our customers.
M
Rating: 2 out of 5
Promise of delivery date not kept
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C
Rating: 3 out of 5
Anti-cyano products, a little bit disappointed but I still have cyano on the stones after 6 days of treatment, I continue bactooreef, but skeptical and expensive products. Let's wait???
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S
Rating: 3 out of 5
Product surely less concentrated than 2 years ago damage kit anti cyano So limited effectiveness Despite price increase.
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S
Rating: 2 out of 5
Recurrence of Cyranos a few weeks later.
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O
Rating: 2 out of 5
I didn't see any live microfauna...
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Response from daphbio
Hello,
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
We advise not to filter on micron/macron bag or perlon for a good development of the microfauna.
With kind regards
Customer Service
Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
We advise not to filter on micron/macron bag or perlon for a good development of the microfauna.
With kind regards
Customer Service