Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 571 published reviews

Summary of reviews

Daphbio is consistently praised for high-quality products that deliver real results, with many reviews noting fast and careful shipping, on-time delivery, and well-packaged items. Customers highlight effective products across coral and aquarium care, including reliable anti-cyano protocols, live microfauna options, and probiotics that support natural maturation and tank cleanliness. The store also earns praise for responsive and professional customer service, clear communication, and strong value, with multiple mentions of satisfaction and willingness to recommend to others. Overall, the experience is described as reliable, efficient, and consistently beneficial for aquariums.

Reviews 2 and 3 stars

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Alain B.
Rating: 3 out of 5
following a purchase from 14/10/2021
Bactoreef very efficient, no nitrite outbreak, despite the use of karcher washed stones, on the other hand no development of microfauna after 3 weeks despite the respect of the protocol
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Response from daphbio
Hello Mr Babillon,
Concerning the microfauna it can take longer than 3 weeks because each tank is different and it is also very difficult to see them with the naked eye.

Do not hesitate to come back to us soon.
Thank you for your feedback
J
Julien D.
Rating: 3 out of 5
following a purchase from 07/10/2021
Delivery arrive quickly.
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Lise B.
Rating: 3 out of 5
following a purchase from 16/09/2021
I find the number of Daphnia weak for the volume ordered. But after contact with the SAV, a commercial gesture was made. I thank them.
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Carine G.
Rating: 3 out of 5
following a purchase from 01/09/2021
The anti cyano products were effective twice, 1 year ago and 5 months ago. This time, not effective. Our cyanos are becoming resistant to your bacteria. What to do? Blackout? I continue to use bactofresh and micro macro life. I put a little oxygenated water; the cyanos have almost disappeared but they will reappear. This is a freshwater aquarium.
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Christine R.
Rating: 3 out of 5
Total failure. No daphnia survived. I do not question the quality of these products, I may have been wrong about the aclimation. I suggest an instruction manual for users, especially novices
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Response from daphbio
Hello, thank you for your feedback, indeed daphnia require some precaution and a particular implementation.
On our site you have a protocol that explains the steps to follow with advice so that it goes as well as possible, while keeping in mind that they have a difficult adaptation to set up.

Thank you
D
David B.
Rating: 3 out of 5
following a purchase from 18/07/2021
I'm a very good customer and I'm very happy with the service I've been getting.
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Michel T.
Rating: 2 out of 5
following a purchase from 13/06/2021
After 15 days no results
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Alessandro P.
Rating: 3 out of 5
following a purchase from 05/05/2021
Excellent
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Aurelien H.
Rating: 3 out of 5
I have not seen any change in the microfauna life since the protocol...is it really effective ? at this price I hope so.
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Response from daphbio
Hello, thank you for your feedback. The microfauna can not be seen with the naked eye and can take several weeks to develop depending on the aquarium.
Good day to you.
J
Jean-Marc V.
Rating: 3 out of 5
following a purchase from 30/03/2021
Treatment in progress, never received the personalized advice in relation to the photos sent. For the moment some traces of Cyrano reappear in spite of the treatment in progress, to follow
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Arnaud D.
Rating: 3 out of 5
following a purchase from 26/02/2021
Too early for an opinion Cordially
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Joel L.
Rating: 3 out of 5
I ordered the anti-cyano kit. Certainly it is an expensive product but it is effective, visible effect after three days. Nothing more after 5 days of treatment. No damage on corals and fish. I recommend it.
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Response from daphbio
Hello Joel, thank you for taking the time to answer our questions!
And thank you for your feedback, we're glad to hear from you, feel free to share your before and after
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Christophe L.
Rating: 3 out of 5
Part of the stones received broken
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Response from daphbio
Hello, we are sorry to read that you had a problem with your stones during delivery. We are not in control of how the packages are handled once they are in the hands of the carriers.
If you have a problem like this, please do not hesitate to contact us, we are always available to help our customers.
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Mohamed H.
Rating: 2 out of 5
following a purchase from 01/09/2020
Promise of delivery date not kept
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Claude P.
Rating: 3 out of 5
following a purchase from 20/08/2020
Anti-cyano products, a little bit disappointed but I still have cyano on the stones after 6 days of treatment, I continue bactooreef, but skeptical and expensive products. Let's wait???
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Steeve H.
Rating: 3 out of 5
following a purchase from 01/12/2019
Product surely less concentrated than 2 years ago damage kit anti cyano So limited effectiveness Despite price increase.
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Stephane T.
Rating: 2 out of 5
following a purchase from 16/12/2019
Recurrence of Cyranos a few weeks later.
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Oussanassah C.
Rating: 2 out of 5
following a purchase from 27/02/2020
I didn't see any live microfauna...
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Response from daphbio
Hello,

Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
We advise not to filter on micron/macron bag or perlon for a good development of the microfauna.

With kind regards
Customer Service