Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 571 published reviews

Summary of reviews

Daphbio is consistently praised for high-quality products that deliver real results, with many reviews noting fast and careful shipping, on-time delivery, and well-packaged items. Customers highlight effective products across coral and aquarium care, including reliable anti-cyano protocols, live microfauna options, and probiotics that support natural maturation and tank cleanliness. The store also earns praise for responsive and professional customer service, clear communication, and strong value, with multiple mentions of satisfaction and willingness to recommend to others. Overall, the experience is described as reliable, efficient, and consistently beneficial for aquariums.

2 star reviews

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G
Guillaume S.
Rating: 2 out of 5
following a purchase from 05/11/2022
Product of incredible and exceptional quality, except for my last order on the other hand delivery service really not top and after sales service in case of problem even worse. My package took a week to arrive and upon arrival no surprise the product containing the meiofauna was good to throw away, nothing alive everything was dead at the bottom of the bottle. According to the soap they send to the United States. I can't imagine the state of the product when it arrives. The other products were able to withstand the delay in delivery without the quality being altered.
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Laurence G.
Rating: 2 out of 5
following a purchase from 28/10/2022
My daphnids lasted 2 days. It's expensive....
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Jean Christophe C.
Rating: 2 out of 5
following a purchase from 30/09/2022
Starting the tank only 2 weeks ago protocol in progress with the seawater starter kit, I scan for 2 / 3 days to see if there is movement in the tank (microfauna) calm flat !!!! so I leave that 2 stars for the moment for the perfect delivery! now there is more than waiting
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Foued H.
Rating: 2 out of 5
following a purchase from 28/09/2022
No difference seen
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Eric D.
Rating: 2 out of 5
following a purchase from 26/06/2022
Expiration date of bacteria a little short
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Response from daphbio
Hello Mr. Dangreville,
the date indicated is a best before date and not an expiry date. This means that the product can still be used after this date, if our conservation advice has been respected.

An excellent day to you,
Sincerely
B
Baptiste C.
Rating: 2 out of 5
following a purchase from 10/06/2022
In spite of having scrupulously respected the procedure (great video of Annie roi, the goldfish) no daphnia survived, so inevitably a little disappointed, it's still quite a budget gone up in smoke.
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Pasquale G.
Rating: 2 out of 5
following a purchase from 24/05/2022
On the website it says delivery within 48 hours. Order placed on May 24 delivery made on June 3 (I had moved delivery with the courier to June 6, but the courier didn't even honor the agreements). On the product it is all to be seen.
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Victorien R.
Rating: 2 out of 5
following a purchase from 30/05/2022
I followed the protocol to the letter 3 weeks later still not much alive
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Response from daphbio
Hello, thank you for your feedback. The appearance can take several weeks, this is specific to each aquarium and is very difficult to see with the naked eye.
We remain at your disposal, do not hesitate if you have any questions later in your treatment.
Sincerely
N
Nicolas M.
Rating: 2 out of 5
following a purchase from 10/04/2022
Personally it did not work for me. Protocol executed to the letter. Reef aquarium starter kit ordered in 500ml, I had no nitrite spike for 1.5 months and now I am at 0.5 - 0.7. I have to make water changes of 30-50% to keep the fish out of the toxic concentration. According to the Daphbio support it could come from the stones: so be careful if you use Arka stones, potentially not compatible?
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Anton A.
Rating: 2 out of 5
following a purchase from 22/05/2022
No macrofauna or meiofauna visible the bacteria did the expected booster damage
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André L.
Rating: 2 out of 5
following a purchase from 29/04/2022
When you receive emails highlighting a promotion, make sure they are your products because you are led to believe that your products are being doubled when they are not, in short, no more Daphbio
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Franco D.
Rating: 2 out of 5
following a purchase from 03/04/2022
Used reseeding several times and it was always perfect, after a week I would see a lot of microfauna on the glass and rocks, this time unfortunately nothing, I think in the bottle of Meiofauna and Microfauna eggs either everything had died or there was nothing good.
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Xavier B.
Rating: 2 out of 5
following a purchase from 02/04/2022
The product did not work very well
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Alain C.
Rating: 2 out of 5
following a purchase from 18/03/2022
I ordered a bottle of microfauna and live meiofauna for my recital I followed the recommended protocol introduction of night in two times, I have a system jaubert no skimmer, no micron bags, no perlon, a simple blue foam with large mesh in the decanter, unfortunately it's been more than a month since I put the bottle I do not see any change (the bottle costs more than 80 €) I'm not sure that there is life in there!
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Giuseppe M.
Rating: 2 out of 5
following a purchase from 02/03/2022
The products arrived damaged and I even reported it. However, other than that, I haven't noticed any improvement in the tank.
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Jean-François E.
Rating: 2 out of 5
following a purchase from 06/02/2022
Hello, I am disappointed. I followed the protocol for the anti-cyano very carefully, but no change. At this price, I expected another result.
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Response from daphbio
Hello Jean-François,
Thank you for your message, it is possible that the treatment will require a longer period of time to remove all the cyanos.
If you wish, you can send us a photo of your cyanobacteria by email so that we can advise you as best as possible.
I wish you an excellent day
E
Eloïse D.
Rating: 2 out of 5
following a purchase from 08/01/2022
You know my opinion, you say that you are not responsible for the carrier but it is you who use them and it is also you who put in big on your site "delivery in 48 hours".
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Response from daphbio
Hello Ms. Desmet,
Packages take 48 hours to arrive, however, as with any package shipment, it is possible that the carrier may take longer. Once again we are sorry for this inconvenience.
L
Lazzari G.
Rating: 2 out of 5
following a purchase from 28/11/2021
Excellent product already used
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Response from daphbio
Merci beaucoup pour vos commentaires !
J
Jonathan V.
Rating: 2 out of 5
following a purchase from 20/11/2021
Not delivered to the address marked
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Response from daphbio
Nous sommes désolés pour ce désagrément, mais une fois que le colis a été remis au transporteur, nous n'avons plus aucun contrôle sur lui.
Nous espérons que cela ne vous a pas causé trop de problèmes logistiques.
M
Michel T.
Rating: 2 out of 5
following a purchase from 13/06/2021
After 15 days no results
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Mohamed H.
Rating: 2 out of 5
following a purchase from 01/09/2020
Promise of delivery date not kept
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Stephane T.
Rating: 2 out of 5
following a purchase from 16/12/2019
Recurrence of Cyranos a few weeks later.
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Oussanassah C.
Rating: 2 out of 5
following a purchase from 27/02/2020
I didn't see any live microfauna...
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Response from daphbio
Hello,

Thank you for taking the time to complete our satisfaction survey.
Please note that it can take up to 2 months for microfauna to appear in your aquarium. Look in the evening with a lamp to better distinguish it.
We advise not to filter on micron/macron bag or perlon for a good development of the microfauna.

With kind regards
Customer Service