Customer reviews of daphbio

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 2 537 published reviews
5 2 103 83% 4 171 7% 3 75 3% 2 61 2% 1 127 5%

Summary of reviews

The online store daphbio is highly regarded for its effective and high-quality products that consistently deliver impressive results in aquarium maintenance. Customers often highlight the effectiveness of specific items like Bactoreef and Daphbio Microfauna Booster, noting significant improvements in water clarity and the overall health of their aquariums. Delivery is frequently praised for being fast, secure, and efficient, with orders arriving well packaged and on time. The customer service is described as responsive and professional, enhancing the overall shopping experience.

Reviews 3 and 4 stars

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Y
Yannick O.
Rating: 4 out of 5
following a purchase from 09/03/2022
Fast delivery
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Gilbert H.
Rating: 3 out of 5
following a purchase from 21/02/2022
Good product against cyanos to see in time
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Dominique B.
Rating: 4 out of 5
following a purchase from 23/02/2022
Product arrived well packed. Impressive effectiveness against cyanos. lacks 1 star because of a small mix-up during shipment (product announced delivered in a relay point when it was not the case).
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felix B.
Rating: 4 out of 5
following a purchase from 20/02/2022
Very good product. Too bad the price is so high because it must certainly slow down other orders.
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Christophe P.
Rating: 4 out of 5
following a purchase from 31/01/2022
Very good nothing to reproach as much for ordering as delivery.
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Richard A.
Rating: 4 out of 5
following a purchase from 10/02/2022
Good product for my third cyanobacteria problem.
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Eric F.
Rating: 4 out of 5
following a purchase from 04/02/2022
I haven't started the treatment yet, not until mid-March. Perfect delivery!!!!
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gregory M.
Rating: 4 out of 5
following a purchase from 04/02/2022
As usual I recommend
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Mauro S.
Rating: 4 out of 5
following a purchase from 31/01/2022
As already written by others the price is definitely high but it is really worth it. I have spent much more with other products without getting anywhere near what I see today in the aquarium. It seems to me the most valid and natural method to eliminate cyano and to recreate the right environment. Super appreciated the kind giveaway.
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frank A.
Rating: 4 out of 5
following a purchase from 31/01/2022
fast delivery perfect product
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Alberto S.
Rating: 3 out of 5
following a purchase from 31/01/2022
As for the management of the order I have nothing to say, everything was perfect, only a small misunderstanding about the delivery, not to pay the shipping I had chosen the withdrawal at a physical point, while the courier delivered it at home. Instead, as regards the after-sales service, it leaves a lot to be desired, I sent two emails with different addresses for fear that it would end up in spam but I never got an answer, I wanted some detailed information on how to use the products, but I had to ask around the forum, they may have good products but the after-sales is essential. I don't know if I will buy anymore.
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Response from daphbio
Bonjour,
avez-vous essayé de nous contacter sur nos réseaux sociaux ? Il se peut que certains courriels nous parviennent. Vous pouvez aussi essayer d'appeler.
Sur le site internet vous avez beaucoup d'informations, tout est traduit en italien.
Si vous voulez vous pouvez nous contacter sur les réseaux et nous répondrons à vos questions, ou vous pouvez télécharger le protocole des produits concernés et vous trouverez beaucoup de réponses.
En ce qui concerne les livraisons, nous avons eu un problème avec les points de relais en Italie, nous nous en excusons mais nous n'avons pas le contrôle sur le transporteur pour ce genre de choses.
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Laurent C.
Rating: 4 out of 5
following a purchase from 28/01/2022
Very good products, I am always very happy with them even if I don't buy them regularly because of the price. But with daphbio, my aquarium lives again.
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Bruno W.
Rating: 4 out of 5
following a purchase from 30/01/2022
I recommend the product
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Gambitta M.
Rating: 3 out of 5
following a purchase from 26/01/2022
After using the products I had an episode of Dinoflagellates and cyano bacteria. The service from the photos blamed the old rocks but contrary to that they were purchased 5 years ago. I state that the tank is 5 years old and was completely stable. Used reseeding products plus bactoreef. Service was not up to the product, they could tell me it was impossible because it never happened. In fact after about die weeks of using the products the dino and cyano disappeared. Surely my tank mature for years will have restarted a small maturation and then return to stable. To date, on the whole excellent product assistance to review
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patrick F.
Rating: 4 out of 5
following a purchase from 27/01/2022
very good product to recommend Patrick
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Marco F.
Rating: 4 out of 5
following a purchase from 17/01/2022
I think it's a great product, the repopulation kit made it so that after 2 days I had glasses full of small microorganisms
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Jean pierre N.
Rating: 3 out of 5
following a purchase from 13/01/2022
No explanations, for the price a notice even succinct, is a politeness.deplus my tank remains very poor in dolphins, are they poorly fed by the product.so not very satisfied by the value for money very high
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Claude D.
Rating: 4 out of 5
following a purchase from 12/01/2022
RAS Very good. But a little expensive.
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Xavier P.
Rating: 4 out of 5
following a purchase from 12/01/2022
Very practical reseeding products that work very well for my reefers Fast delivery service
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Erwan H.
Rating: 4 out of 5
following a purchase from 10/01/2022
Good product, fast delivery. Price a little too high, especially for "Daphnie Food".
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Michel D.
Rating: 4 out of 5
following a purchase from 06/01/2022
Good product
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Xavier L.
Rating: 4 out of 5
following a purchase from 05/01/2022
Delighted by the daphne and the bactofresh. However, an explanation for the daphne food solution is missing.
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VITTORIO S.
Rating: 3 out of 5
following a purchase from 01/01/2022
TO DATE I CAN NOT GIVE A CERTAIN ASSESSMENT BECAUSE 'IN CONCOMITNZA THE USE OF PRODUCTS FOR RESEEDING I HAD A RETRACTION OF POLYPS ON SEVERAL CORALS SPS AND LPS. I WAIT TO SEE IF THE PROBLEM PERSISTS.
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Response from daphbio
Bonjour monsieur,
n'hésitez pas à nous contacter en cas de problème.
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STEPHANE C.
Rating: 3 out of 5
following a purchase from 27/12/2021
Very good products. Problem is the price.
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Guy L.
Rating: 4 out of 5
following a purchase from 20/12/2021
Great products
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Gilles G.
Rating: 4 out of 5
following a purchase from 30/11/2021
Much more expensive than other products but also much more effective. For the moment the cyanos have completely disappeared. To be seen over time.
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Thierry P.
Rating: 4 out of 5
following a purchase from 21/11/2021
Good ...but a bit expensive ...
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ERIC L.
Rating: 4 out of 5
following a purchase from 14/11/2021
I bought this product of quality I am in full cycling of my aquarium I wait before pronouncing me thank you to David for his help bravo continues to make us excellent products
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Marc D.
Rating: 4 out of 5
following a purchase from 07/11/2021
I would rate 5/5 for daphbio for their friendliness and their after sales service only problem encountered is that for live animals their carrier takes too long to deliver and puts off the planned delivery from Friday to Monday for the second shipment. For the first shipment let's not talk about it it arrived two weeks later
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Sébastien C.
Rating: 3 out of 5
following a purchase from 29/10/2021
Very mixed. I bought a restart kit after my tank crashed. After several weeks of following the protocol, the result is an uncontrollable rise in cyano. The support explains me that my PV are no longer good for anything, and offers me a quote to replace them by their stones. I'm still surprised because before the crash (power cut over several days) my tank was running very well... So in my case, I remain on my hunger and I conclude more to a commercial approach than anything else
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stefano P.
Rating: 4 out of 5
following a purchase from 29/10/2021
Always top, only downside the price is a bit high
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Andrea A.
Rating: 4 out of 5
following a purchase from 02/11/2021
It looks like a great product even if it is still early and you can't see the results 100%.
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ALAIN B.
Rating: 3 out of 5
following a purchase from 14/10/2021
Bactoreef very efficient, no nitrite outbreak, despite the use of karcher washed stones, on the other hand no development of microfauna after 3 weeks despite the respect of the protocol
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Response from daphbio
Hello Mr Babillon,
Concerning the microfauna it can take longer than 3 weeks because each tank is different and it is also very difficult to see them with the naked eye.

Do not hesitate to come back to us soon.
Thank you for your feedback
J
Julien D.
Rating: 3 out of 5
following a purchase from 07/10/2021
Delivery arrive quickly.
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Daniel F.
Rating: 4 out of 5
following a purchase from 26/09/2021
very good good products that I use regularly
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Roland J.
Rating: 4 out of 5
following a purchase from 19/09/2021
As announced!
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Giorgio R.
Rating: 4 out of 5
following a purchase from 15/09/2021
Good product.
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LISE B.
Rating: 3 out of 5
following a purchase from 16/09/2021
I find the number of Daphnia weak for the volume ordered. But after contact with the SAV, a commercial gesture was made. I thank them.
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Lionel M.
Rating: 4 out of 5
following a purchase from 14/09/2021
Très bons produits dans l'ensemble. Malheureusement certaines personnes chez Daphbio sont très mal élevées.
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Roger P.
Rating: 4 out of 5
following a purchase from 14/09/2021
Very good
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