Customer reviews of DAR AL IMAN

9,5 /10

Based on 847 published reviews

5 742 88% 4 48 6% 3 28 3% 2 11 1% 1 18 2%

Summary of reviews

Customers consistently praise the quality of the fabrics and finishes, with many noting breathable, light, and comfortable materials, excellent drape, and colors that match descriptions. Delivery is described as fast and carefully packaged, with items arriving in perfect condition and orders being reliable and timely. Customer service is highlighted as responsive and attentive, helping with handovers and returns when needed, and the overall shopping experience is repeatedly described as satisfying and trustworthy. Notable concrete strengths include strong fabric quality, well-cut designs that suit different sizes, and reliable value for money across multiple product lines.

Reviews 1, 2, 3 and 4 stars

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Kinéba S.

Published on 21/05/2024 à 09h22 following a purchase from 11/05/2024

This time I received everything I ordered during the flash sale. Thank you

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Mohamed Y.

Published on 03/04/2024 à 18h37 following a purchase from 25/03/2024

The site made a mistake never had reassort Russia black and abaya right sleeve at the same time, false hope for me too bad. Customer service very cold I hated.

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Floriane H.

Published on 21/03/2024 à 11h09 following a purchase from 01/03/2024

Fast delivery

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Cherazad B.

Published on 26/02/2024 à 08h48 following a purchase from 16/02/2024

Beautiful material, but for a size 44 the skirt is much too tight. And there's no breastfeeding option.

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Lynda K.

Published on 14/02/2024 à 13h32 following a purchase from 05/02/2024

Heavy fabric but does the job

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Asmaa A.

Published on 10/02/2024 à 11h02 following a purchase from 31/01/2024

Very satisfied with my order Al hamdulilah! There was a lot of "not in stock" for abaya russia, colombia :/ but Kheir can't wait for the restocking to order again!

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Karine B.

Published on 26/01/2024 à 21h24 following a purchase from 17/01/2024

I can not put more because unfortunately the khimar peach has a defect at the level of the face c too narrow I can not wear it as is and I do not see any possibilities to widen nicely ?wearing I have rather a small head. Did you have a solution BarakAllahofikoum 🤲

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eric G.

Published on 28/12/2023 à 18h30 following a purchase from 09/12/2023

i was expecting antracite grey and got black, very disappointed

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Saphia E.

Published on 17/12/2023 à 08h19 following a purchase from 06/12/2023

Top-notch customer service

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Ines F.

Published on 07/12/2023 à 19h58 following a purchase from 18/11/2023

Scratch a little but are very good.

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Doris R.

Published on 06/12/2023 à 00h16 following a purchase from 16/11/2023

Fast delivery Overall satisfactory product

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Samira M.

Published on 30/11/2023 à 20h10 following a purchase from 10/11/2023

Fine

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Thouli A.

Published on 08/11/2023 à 17h11 following a purchase from 13/10/2023

I discovered your site through my daughter-in-law, the order was great and so was the delivery.

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Lisa K.

Published on 01/11/2023 à 09h47 following a purchase from 13/10/2023

Disappointed... it's a shame that 2 Abaya of the same size and cut are not at all the same...

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Muneeza C.

Published on 03/09/2023 à 01h01 following a purchase from 24/08/2023

The pictures online were misleading for the parma/purple one piece jilbab. I thought I was getting a lovely light purple shade but ended up with such a dark color it was basically brown! Nothing like purple at all and nothing like the pictures used on the shop! I trusted this shop and I liked their colors and designs but it seems like they use filters. Sadly this jilbab doesn't fit me and it's not the light purple that the pictures advertised.

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Amrina H.

Published on 12/07/2023 à 21h32 following a purchase from 23/06/2023

4/5, customer service needs improvement. Otherwise really really great site Ma Sha Allah.

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Fatima-Zohra B.

Published on 10/06/2023 à 16h52 following a purchase from 10/06/2023

Very simple site and easy to order, very nice clothes Allahumma barek qu'Allah fructifie votre commerce

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Acheteur Vérifié

Published on 07/06/2023 à 05h37 following a purchase from 28/05/2023

Top service very good products Allahuma barik I really like the khimar pure hyper coverage .

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Acheteur Vérifié

Published on 24/05/2023 à 18h32 following a purchase from 24/05/2023

Good design of the site, allowing us to find our way around quickly and order easily

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Acheteur Vérifié

Published on 13/05/2023 à 15h30 following a purchase from 02/05/2023

Nothing like on the pictures.

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Acheteur Vérifié

Published on 26/04/2023 à 11h04 following a purchase from 12/04/2023

I have not received my order. and is not helped by customer service! read the order conditions carefully because the webshop does not provide refunds or compensation if your package is lost. customer-unfriendly webshop:(

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Response from DAR AL IMAN

Salam aleykum wa rahmatullah We are sorry that you are not satisfied with our customer service. However, the way you addressed us leaves something to be desired. So far, Al hamdu Llilah, we have never had a problem with our customers. We just have to wait until your package is declared lost and then we will find a solution in cha ALLAH. You have accepted our terms and conditions of sale before buying from us which state that we are not responsible for any theft or loss that may occur on the part of the carrier as we have sent your packages. We have contacted Mondial Relay, an investigation is underway, your package is not yet reported lost so we can not make any commercial gesture for the moment because it may be that your package is found and shipped to your home. BarakAllahu fikum for your understanding.

Acheteur Vérifié

Published on 19/04/2023 à 15h55 following a purchase from 19/04/2023

I have no hesitation about my delivery

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Acheteur Vérifié

Published on 15/04/2023 à 17h45 following a purchase from 06/04/2023

Magnificent abaya a little big at the level of size 4/5 years

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Acheteur Vérifié

Published on 12/04/2023 à 00h46 following a purchase from 02/04/2023

The site is well designed and delivery was very fast.

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Acheteur Vérifié

Published on 26/03/2023 à 18h00 following a purchase from 16/03/2023

Fluid

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Acheteur Vérifié

Published on 23/03/2023 à 12h59 following a purchase from 12/03/2023

no one answers me, still I don't know where my parcel is and when it will be delivered

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Acheteur Vérifié

Published on 07/03/2023 à 08h57 following a purchase from 24/02/2023

Magnificent,

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Acheteur Vérifié

Published on 26/02/2023 à 14h45 following a purchase from 26/02/2023

Very good site, too bad some items are out of stock. Otherwise I really like what you have to offer.

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Acheteur Vérifié

Published on 25/02/2023 à 19h21 following a purchase from 16/02/2023

Beautiful abaya Amples Beautiful color Nice fallout

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Acheteur Vérifié

Published on 25/02/2023 à 00h49 following a purchase from 15/02/2023

Perfect as usual

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Acheteur Vérifié

Published on 19/01/2023 à 15h20 following a purchase from 17/01/2023

Not good all my orders was wrong they always send me wrong items or defected im very disappointed for the price i paid and the shipping for stuff i didnt even want i really hope they fix this

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Response from DAR AL IMAN

Salam aleykum wa rahmatullahi wa barakatuh Thank you for trusting us. We are very sorry to hear that you are not satisfied with your order. First of all, we mention in our terms and conditions of sale that any defective item is immediately refunded as well as the totality of the shipping costs. The item is changed if the customer wishes and if it is no longer available, we will refund the full amount. Secondly, concerning the color of the article we also mention that it can vary according to the lights we have posted several other photos and story of this same Khimar to show precisely that the color could vary even if we try to stay as close to reality. We invite you to contact our after sales service. Our team will be happy to take care of you. Dar Al Iman

Acheteur Vérifié

Published on 03/01/2023 à 22h42 following a purchase from 22/12/2022

Very satisfied with my order!

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Acheteur Vérifié

Published on 19/12/2022 à 21h29 following a purchase from 09/12/2022

The items I received were of good quality, but it's a shame that due to a problem with the site or poor stock management I only received 2 items out of 5. I was certainly reimbursed for the missing items, but I'm still very disappointed, and it's not the 1st time I've had problems with this store.

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Acheteur Vérifié

Published on 17/12/2022 à 23h16 following a purchase from 09/12/2022

The items I received were of good quality, but it's a pity that due to a problem with the site or poor stock management I only received 2 items out of 5. I was certainly reimbursed for the missing items, but I'm still very disappointed, and it's not the 1st time I've had problems with this store unfortunately.

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Acheteur Vérifié

Published on 13/11/2022 à 12h49 following a purchase from 03/11/2022

Fast delivery, good quality material, thanks for the little musk as a gift.

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Acheteur Vérifié

Published on 31/10/2022 à 09h59 following a purchase from 16/10/2022

Delivery nickel Allahuma bârik. Just the whatsapp sister who replies one or two days later, often you have to follow up and the replies are not very complete. But that's okay. The site is good. I'm only half satisfied because I'm disappointed by the colors but the khumurs are very beautiful and of good quality.

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Acheteur Vérifié

Published on 30/10/2022 à 22h57 following a purchase from 30/10/2022

Many items unavailable :(

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Acheteur Vérifié

Published on 26/10/2022 à 21h45 following a purchase from 17/10/2022

I don't recall any problems with the site.

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Acheteur Vérifié

Published on 23/10/2022 à 14h22 following a purchase from 14/10/2022

I don't regret at all ordering these 4 beautiful outfits MashaAllah

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Acheteur Vérifié

Published on 23/09/2022 à 18h52 following a purchase from 13/09/2022

honestly the fabric I expected a better quality. It has a bad smell but I hope washing it will eliminate the smell.

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