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Rating: 4 out of 5
Good service
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Customer reviews of DAR AL IMAN
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 847 published reviews
Summary of reviews
Customers consistently praise the quality of the fabrics and finishes, with many noting breathable, light, and comfortable materials, excellent drape, and colors that match descriptions. Delivery is described as fast and carefully packaged, with items arriving in perfect condition and orders being reliable and timely. Customer service is highlighted as responsive and attentive, helping with handovers and returns when needed, and the overall shopping experience is repeatedly described as satisfying and trustworthy. Notable concrete strengths include strong fabric quality, well-cut designs that suit different sizes, and reliable value for money across multiple product lines.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
The order was fairly quick considering I had the wrong size and they quickly changed it at the last minute :)
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Rating: 3 out of 5
The niqab with elastic is too tight. I even had my daughters try it on and it was too tight too.
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Rating: 1 out of 5
Not good. I got one of my abayas dirty and destroyed! My gloves each finger was a different size. Very disappointed!!!
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Rating: 3 out of 5
I chose hand delivery, but received no instructions and no meeting point. I had to call customer service again and they redirected me 3 times to different people so that I could make my hand delivery.
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Rating: 4 out of 5
Hand-deliveries take a lot of time, and the sisters concerned are late in replying to messages, so it's faster to send them by post.
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Rating: 4 out of 5
Beautiful
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Rating: 3 out of 5
Quite disappointed with my order, the jilbab is a bit transparent.
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Rating: 4 out of 5
The site is clear and easy to order.
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Rating: 4 out of 5
Navigating the site was complicated but understandable. The only problem was that items deleted themselves from the basket and when I had to proceed to payment it didn't work as items were deleted without me noticing. The one thing I'd have liked to see on the site was for the size selection to show only the available color, because clicking on all the colors to see their availability wastes a lot of time.
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Rating: 2 out of 5
I am really disappointed with the quality of the abaya nidha 39 euros for a transparent abaya not at all opaque ... really disappointing for the price.
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Rating: 3 out of 5
The clothes are of very good quality, but the colors can, for some, be very different from the photos on the site. This is a pity and can lead to disillusionment when you receive your parcel...
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Rating: 4 out of 5
Satisfied
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Rating: 4 out of 5
Satisfied overall
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Rating: 3 out of 5
Hello, I recently bought for the first time on the Dar Al Iman website, I have received my parcel and it conforms to the product I ordered (abaya russia nidha), however, I have several times been frustrated by the bugs that arrive on the site, unfortunately this tarnishes my customer experience and sometimes make me give up my cart. I wanted the duck blue russia abaya and it wasn't part of the restocking. I would have preferred to have been warned in advance and could have bought it from a reseller in the meantime.
Best regards,
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Best regards,
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Rating: 4 out of 5
The khimar are always great, I'm never disappointed! I had a little accident with the castor oil though, I'm a bit disgusted.
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Rating: 4 out of 5
Salam anlaykoum Very good reception it was as I asked, and thank you for the perfume too! Very good smell️
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Rating: 4 out of 5
Order received in two times but in good condition . La fondatrice de la marque c'est un amour ️ Le nouveau Jilbeb 1 pièce avec l'option niqab est Vraiment bien réussi que sa soit la matière , longueur , coupe j'aime . Then the perfume smells like YSL's Parisienne ( she was right ) and the gloves 🧤 top . I've only ordered from her since I discovered her tijara. Value for money la best
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Rating: 4 out of 5
pretty
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Rating: 4 out of 5
The site is very well designed, navigation is fast and shipping was quick.
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Rating: 3 out of 5
Could you do an English language option where we can choose
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Rating: 3 out of 5
I think the site could be better presented
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Rating: 4 out of 5
Navigation is fairly straightforward and items can be found very quickly thanks to the logical classification of the various items sold.
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Rating: 3 out of 5
As salam 'aleykoum wa rahmatullah wa barakatuh. For my part, the delivery took much longer than expected and I had a lot of problems with the address...
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Rating: 2 out of 5
The sizes do not match I'm 1.72cm and I took an Abaya in t3 supposed to fit up to 1.75cm The Abaya unfortunately came well above the ankles Very unfortunate because the Abaya coffee cream and impeccable quality and size perfectly
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