Customer reviews of DAR AL IMAN

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 847 published reviews

Summary of reviews

Customers consistently praise the quality of the fabrics and finishes, with many noting breathable, light, and comfortable materials, excellent drape, and colors that match descriptions. Delivery is described as fast and carefully packaged, with items arriving in perfect condition and orders being reliable and timely. Customer service is highlighted as responsive and attentive, helping with handovers and returns when needed, and the overall shopping experience is repeatedly described as satisfying and trustworthy. Notable concrete strengths include strong fabric quality, well-cut designs that suit different sizes, and reliable value for money across multiple product lines.

Reviews 1, 2 and 3 stars

Reset filters
S
Sarah G.
Rating: 3 out of 5
following a purchase from 07/07/2026
The whole set is very light and covering. The abaya does not rise in the water. However, the quality of the dye is not great: it bleeds with every rinse and leaves pigments on the skin, the water is all gray in the shower. It's a shame for the price. The seams of the set are solid. However, one of the socks got a hole on the first day.
Translated reviews
A
Anissa T.
Rating: 3 out of 5
following a purchase from 05/06/2026
Peace be upon you and God's mercy and blessings. Overall, I was satisfied with the VAÏA bath set, but I had some issues with the hood that doesn't fit, the hole is too small. I even had another family member try it on, it doesn't fit even though we have small heads. After that, the elastic on the saroual came off on the first day, the saroual at the hips is very tight when putting it on, you shouldn't have too much shape in the lower body. However, the customer service for the handover is great, Kheir insha' Allah
Translated reviews
B
Btissam S.
Rating: 1 out of 5
following a purchase from 27/05/2026
No
Translated reviews
M
Melanie G.
Rating: 1 out of 5
following a purchase from 16/04/2026
Very disappointed with customer service, also with the special omra comfort khimar! The elastic is way too wide, it slips and shows the hair, I was uncomfortable all day and it is supposed to be an asset for the omra. I held it all day, the headband is soft but poorly cut. More than a month to receive an abaya order, too hot for summer, yet it is in the summer collection. The linen effect set, on the other hand, is top comfort, light, perfect for this summer. Overall, I am mixed about this brand and their practices.
Translated reviews
A
Aicheta B.
Rating: 3 out of 5
following a purchase from 20/05/2026
Superb tunic, just a pity that the buttons are not sturdier. One of them fell off after wearing the outfit just once.
Translated reviews
Response from DAR AL IMAN
Thank you for your feedback. First of all, we are delighted to learn that you liked the tunic.
Regarding the button that detached after a few uses, we sincerely apologize for this inconvenience.
Please know that our after-sales service handles this type of situation. All our pieces are handmade, in an artisanal and ethical manner. Despite the special care we take at every stage of production as well as our quality controls, a defect may exceptionally go unnoticed.

Please feel free to send us a photo of the concerned button if you haven't already done so, so that we can provide you with the most appropriate solution as soon as possible.
Thank you again for your trust and understanding.
S
Saida T.
Rating: 3 out of 5
following a purchase from 25/03/2026
Pretty and pleasant fabric but the elastic at the back is way too tight and too thick. This makes wearing the half niqab very uncomfortable
Translated reviews
Response from DAR AL IMAN
Thank you for your feedback. We are glad that you liked the fabric!

However, we are sorry that wearing the half niqab is not optimal for you. Indeed, the elastic model does not suit all body types, unlike our tie model which is fully adjustable and fits perfectly to every face.

We sincerely hope to fully satisfy you on your next order and remain available to guide you towards the model best suited to your needs.
N
Nacera F.
Rating: 2 out of 5
following a purchase from 28/03/2026
Good quality fabric but sewing defect at the head. I cannot return it as it is the last item.
Translated reviews
Response from DAR AL IMAN
Thank you for your feedback.

After verification, our customer service has indeed offered you a return service, and a return label has been sent to facilitate the process. However, you indicated that this did not bother you and that you were considering having the piece repaired by a seamstress.

Thank you for your understanding and your trust in Dar Al Iman.
O
Ombanine J.
Rating: 3 out of 5
following a purchase from 18/01/2026
The fabric has shine
Translated reviews
I
Ishimwe G.
Rating: 1 out of 5
following a purchase from 06/11/2025
Unfortunately, I found that the article did not quite match the presentation photo that prompted me to make this purchase. To return it, I would have had to do so at my own expense, and unfortunately, I could not afford that.
Translated reviews
Response from DAR AL IMAN
Thank you for your feedback. We are truly sorry that the item did not fully meet your expectations.
For your information, when a product has a defect or there is an error in the order (size, color, model...), the return shipping costs as well as the sending of a new item are fully covered by our services.
However, when the item is compliant but does not meet expectations, the law states that return shipping costs are the responsibility of the customer.
G
Gisele T.
Rating: 2 out of 5
following a purchase from 24/07/2025
1 month of waiting due to 1 product
Translated reviews
Response from DAR AL IMAN
Peace be upon you Gisèle,

Thank you for your feedback. We are sincerely sorry that your wait has been longer than expected.
We would like to clarify that the logistics part is managed externally, but our team always does its best to monitor and resolve these types of situations, which fortunately remain exceptional.

Furthermore, we are currently reorganizing DAR AL IMAN to further improve our services and prevent this from happening again in the future, in shaa Allah.

Thank you for your patience and understanding.

Best regards,
The DAR AL IMAN team
O
Oumou S.
Rating: 1 out of 5
following a purchase from 14/07/2025
Experience that I would not repeat
Translated reviews
A
Amélia G.
Rating: 3 out of 5
following a purchase from 17/07/2025
Peace be upon you, I was satisfied with my previous orders however I received an item in the wrong size during my last order and I contacted customer service, I have been left without answers..
Translated reviews
Response from DAR AL IMAN
And upon you be peace,

We have received your email, but we are unable to respond to you. We keep receiving a failure response.

Could you please contact us via WhatsApp at +212 659-875743

So that we can respond to your request.

We apologize for the inconvenience caused.
H
Hajar C.
Rating: 1 out of 5
following a purchase from 02/07/2025
Peace be upon you and the mercy of Allah, the two khimars are poorly sized at the head contour, then I wanted to return them but no response from the site even though I left a message by email through the site and another message on Instagram.
Translated reviews
Response from DAR AL IMAN
Peace be upon you and the mercy of Allah and His blessings,

We hope you are doing well.

Following your message, we took the time to check our correspondence history. We did find a message from you dated July 7, to which we responded on July 10 by directing you to our WhatsApp for a quicker and more efficient handling.

On our side, we did not find any other messages, particularly on Instagram. It is possible that a message did not go through or that it got lost in the requests.

In any case, we remain at your disposal and always do our best to respond to all your requests as quickly as possible.

Do not hesitate to write to us again if needed, directly on WhatsApp for a quicker response in shaa Allah.

May Allah bless you for your understanding,

Warm regards,

The dar al iman team
S
Sarah E.
Rating: 1 out of 5
following a purchase from 23/04/2025
J’ai retourné tous les articles dans leur emballage d’origine, en parfait état, exactement comme reçus. Pourtant, je n’ai pas été remboursée intégralement : des frais de retour très élevés m’ont été prélevés, presque équivalents au prix d’un des articles ! Je comprends mieux pourquoi on retrouve autant de leurs produits revendus sur Vinted… Franchement, mieux vaut acheter directement sur Vinted : c’est plus économique, et on évite ce genre de mauvaise surprise. Je déconseille cette boutique.
H
Hafsoit C.
Rating: 3 out of 5
following a purchase from 12/04/2025
Delivery too long
Translated reviews
S
Soria B.
Rating: 1 out of 5
following a purchase from 03/04/2025
Not satisfied at all with the purchase of the khimar. It will stay in the closet. Poorly made design.
Translated reviews
A
Aminata E.
Rating: 1 out of 5
following a purchase from 25/03/2025
Peace be upon you, honestly the quality is great, I got an abaya and an ultra-long khimar and I am really disappointed with the khimar, it's barely that I can get my head through it, it completely tightens me! Yet the quality is there, the price is good but the hole for the head is not right, it should have been made a bit larger!
Translated reviews
L
Louisa D.
Rating: 1 out of 5
following a purchase from 23/03/2025
Disrespectful after-sales service. Return of items within 7 days. Impossible to get a return label on time. They do not answer the phone or emails. I do not recommend this brand.
Translated reviews
F
Fatima E.
Rating: 1 out of 5
following a purchase from 07/03/2025
Peace be upon you, I still haven't received my order! Subhanallah, it was for the Eid celebration.
Translated reviews
G
guillaume C.
Rating: 3 out of 5
following a purchase from 01/03/2025
16 : Waiting time a bit long and abaya that is a bit tight
Translated reviews
N
Naouel Z.
Rating: 2 out of 5
following a purchase from 27/02/2025
Unfortunately I did not like the khimar at all ... cut material I regret this purchase
Translated reviews
N
Noelle B.
Rating: 3 out of 5
following a purchase from 20/02/2025
Salam aleykoum, I am to a disappointed with the sewing that is sewn with a white thread, on a gray fabric, Ausinon for the rest I am quite satisfied. Barakallahu fikoum
Translated reviews
I
Ismaël M.
Rating: 2 out of 5
following a purchase from 12/02/2025
I was expecting a high quality fabric, you can see through it in the light.
Translated reviews
M
Maimouna D.
Rating: 3 out of 5
following a purchase from 29/01/2025
Salam aleykoum First of all I ordered 2 khimars the waterproof khimar and the maxi khimar. The quality of the 2 khimars is top, nevertheless I was disappointed by the head size because it is very small for my head, and the head size was not specified on the site. This is a bit regrettable. Otherwise nothing to say about the quality of the product. May Allah make it easy for you
Translated reviews
O
Omar I.
Rating: 2 out of 5
following a purchase from 18/01/2025
One color did not match and one product is damaged.
Translated reviews
F
Fatima B.
Rating: 3 out of 5
following a purchase from 12/01/2025
The dresses were not the same size as the one I had already ordered, which was smaller and looked like a t4.
Translated reviews
N
Noele H.
Rating: 1 out of 5
following a purchase from 01/01/2025
The colors do not correspond at all to what I received. Photo very retouched
Translated reviews
L
Lina S.
Rating: 3 out of 5
following a purchase from 09/10/2024
It's a pity that it takes so much effort to return items.
Translated reviews
H
Hediye D.
Rating: 1 out of 5
following a purchase from 16/09/2024
fast delivery
Translated reviews
F
Fatimata N.
Rating: 1 out of 5
following a purchase from 20/06/2024
You have great ideas, your cuts are beautiful, but in reality, you need to review the sizes. Either it's too small, or it's too big, and the skirt is too tight around the waist and the sleeves go up too much despite the buttons! I had to return the item to dar sunnah.
Translated reviews
K
Karima H.
Rating: 3 out of 5
following a purchase from 11/05/2024
I've always ordered straight-sleeve abayas, they're my favorite, but lately I've been disappointed, I think the quality has changed.
Translated reviews
M
Mohamed Y.
Rating: 3 out of 5
following a purchase from 25/03/2024
The site made a mistake never had reassort Russia black and abaya right sleeve at the same time, false hope for me too bad. Customer service very cold I hated.
Translated reviews
C
Cherazad B.
Rating: 3 out of 5
following a purchase from 16/02/2024
Beautiful material, but for a size 44 the skirt is much too tight. And there's no breastfeeding option.
Translated reviews
L
Lynda K.
Rating: 2 out of 5
following a purchase from 05/02/2024
Heavy fabric but does the job
Translated reviews
K
Karine B.
Rating: 3 out of 5
following a purchase from 17/01/2024
I can not put more because unfortunately the khimar peach has a defect at the level of the face c too narrow I can not wear it as is and I do not see any possibilities to widen nicely ?wearing I have rather a small head. Did you have a solution BarakAllahofikoum 🤲
Translated reviews
E
eric G.
Rating: 2 out of 5
following a purchase from 09/12/2023
i was expecting antracite grey and got black, very disappointed
Translated reviews
M
Muneeza C.
Rating: 1 out of 5
following a purchase from 24/08/2023
The pictures online were misleading for the parma/purple one piece jilbab. I thought I was getting a lovely light purple shade but ended up with such a dark color it was basically brown! Nothing like purple at all and nothing like the pictures used on the shop! I trusted this shop and I liked their colors and designs but it seems like they use filters. Sadly this jilbab doesn't fit me and it's not the light purple that the pictures advertised.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/05/2023
Nothing like on the pictures.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2023
I have not received my order. and is not helped by customer service! read the order conditions carefully because the webshop does not provide refunds or compensation if your package is lost. customer-unfriendly webshop:(
Translated reviews
Response from DAR AL IMAN
Salam aleykum wa rahmatullah We are sorry that you are not satisfied with our customer service. However, the way you addressed us leaves something to be desired. So far, Al hamdu Llilah, we have never had a problem with our customers. We just have to wait until your package is declared lost and then we will find a solution in cha ALLAH. You have accepted our terms and conditions of sale before buying from us which state that we are not responsible for any theft or loss that may occur on the part of the carrier as we have sent your packages. We have contacted Mondial Relay, an investigation is underway, your package is not yet reported lost so we can not make any commercial gesture for the moment because it may be that your package is found and shipped to your home. BarakAllahu fikum for your understanding.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2023
I have no hesitation about my delivery
Translated reviews