The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Hello,
Since I particularly love wild pepper, I had it tasted... I then referred an acquaintance for his purchase. I thought the referral code was useful but no, ultimately nothing! Moreover, I saw on the site that there is a gift with every shipment!! Aside from the David vanilla magnet (as a gift it's a bit much!) I haven't seen any color. But the pepper is always appreciated!
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Response from DavidVanille.com – Spice Hunter
Hello,
The referral allows the referrer to receive a gift code 5 days after their godchild receives their order.
The magnet is our current gift, it's useful. We can never satisfy everyone; when we offer bags, we can get the same type of feedback.
The simplest thing is to stop the gifts, right?
2/5 when we prepare your order quickly and with great care, it's a shame.
You should try our competition please. Compare the price of the wild pepper you order with each order and the gifts.
If the gift is nicer but the pepper is 50% more expensive, we can do it but we are more reasonable with our selling prices.
Best regards,
David
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2023
Impeccable products and customer service!!! Go for it with your eyes closed. 2 orders made and received...TOP! I only gave 4 stars because I find it a shame that there is no free home delivery for orders around €100.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2023
My package arrived torn but nothing was missing from the order. It's not the fault of the merchant site but the carrier. I will order again from David Vanille, without any problem;
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2023
Order well received! The box was poorly sealed, the tape was sticking to part of the box. At the moment, I haven't used the products yet and can't give my opinion. But I can say that there were intense smells of spices around this box.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2023
Nice and the price is attractive, but the wild pepper from Madagascar that I bought smells good but has no taste, whereas I am from Reunion and I eat it often and it has a pronounced taste, I am a bit disappointed and I haven't had time to taste all the things from my order yet, we'll see.
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Response from DavidVanille.com – Spice Hunter
Hello,
We sell several tons per year of our wild pepper harvests and know this product very well. We offer 3 qualities: black, white, red. If our wild pepper has no taste, it might be due to covid :-)
Or ja konet,
Looking forward,
David
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2023
Everything is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2023
fast delivery - I am however disappointed with the vanilla pods; very small and not fragrant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/02/2023
Fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/01/2023
Very serious site and quality products! In addition to that... excellent communication and quality packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
Cream of the Tribes
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2023
Hello
Disappointed after receiving the vanilla pods
The pods were drier, thus less aromatic
Compared to those I usually get
They are plump and fatty. They are packaged in special tubes for vanilla pods and for the same price.
I had to package them in test tubes for vanilla pods with a bit of rum away from light to see over time
Mrs. J.Florence
To my great regret
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Response from DavidVanille.com – Spice Hunter
Hello,
You received pods +20cm, the cream of the harvests
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2023
Very good site, good products. And advice.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/01/2023
It's been a little over a year since I ordered from the David vanilla site. Usually, I am always satisfied. This time I ordered bourbon vanilla pods. They are dry and last... I am disappointed with the quality. I usually take other varieties that are oily and larger. Otherwise, the shipping is fast, we are notified by SMS as soon as the order is shipped.
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Response from DavidVanille.com – Spice Hunter
Hello Julie,
The red vanilla is a dry vanilla as explained on the product sheet. It is the only vanilla that our perfumer and aromatic clients buy.
You will find all the explanations regarding this quality by rereading the product sheet:
https://www.davidvanille.com/fr/gousses-de-vanille/394-5275-gousses-de-vanille-bourbon-rouge-12cm-m-medaille-d-or.html#/227-quantite-10_gousses
Thank you in advance for your understanding,
Have a great day,
Looking forward,
David Vanille
www.DavidVanille.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2023
very satisfying
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2023
The explanations about the products are detailed and clear, the navigation did not seem complicated to me (mobile navigation), in the dropdown menu, in the category "Spices and Aromatics", possibly add subcategories like "condiments, herbs, and spices" to facilitate the search if you want something specific, it is not necessary to scroll through all the items in the category "Spices and Aromatics", this is a suggestion not a criticism ;-)
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Response from DavidVanille.com – Spice Hunter
Hello Astrid, Thank you sincerely for your support and feedback. I will work on it and find solutions with the team ;-) Looking forward to it, David www.davidvanille.com
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2022
After receiving pods with mold on them, I contacted customer service. I was told that it happens and that I just need to clean the pods with a cloth soaked in a little alcohol. So that's what I did, then I stored my pods in a glass tube to prevent this from happening again. Strangely, 3 weeks later my pods are completely moldy as you will see, and no refund is possible because I quote: "if you do not return the pods in their bag we cannot do anything." Who keeps a bag with mold thinking it will be used to get a refund?? No commercial gesture, this is really not normal. I do not recommend.
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Response from DavidVanille.com – Spice Hunter
Hello, You received your order at the beginning of December and did not follow our conservation advice written on the label but also on our thank you notes. Fanny offered you a return but that did not suit you. Our customer service responded very quickly to your requests. We cannot be held responsible for poor conservation. See our advice again here: https://www.davidvanille.com/fr/content/category/3-tout-sur-la-vanille Thank you for your understanding, David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2023
Vanilla with a good quality/price ratio. Fast delivery and shipping with good tracking
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2023
No issues ordering.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Fast and efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2023
Thank you for the speed and care given to my order. I will recommend your site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/01/2023
I received the order very quickly, well-filled vanilla, fatty while it is announced dry. Nice pod but however without taste, I have tried to extract the grains, infuse the pod, blend it into powder, but even using 3 pods, the flavor of the vanilla is only very slightly present. Basically, the pod is well filled but without any flavor or smell. They are starting to frost, as indicated on the site but still no taste. Well, apart from that the almond powder is good and the spices are strong. But I am still dissatisfied with the vanilla pods.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2023
I was referred by my son on the email received it says 1 gift with your first order, I received my order but I'm still waiting for my gift. I sent an email to report this fact, I am still waiting for a response. So I certainly will never order again
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Response from DavidVanille.com – Spice Hunter
Hello, We just checked and a David Vanille magnet was indeed sent with the order. We are available at 03 74 47 00 17 if needed. Looking forward, The David Vanille team
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/01/2023
Hello, my first order was great. I ordered Cream of the Tribes. I had my second order of Gourmet Vanilla Pods. I tried to contact you but received no response because the second order of Gourmet Vanilla was not great, very disappointed, too thin, dry, not much grain, out of 10 pods, only 5 were good, the others had almost no vanilla inside.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2023
Site okay, easy navigation. Nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2022
Well-packaged order, I did receive the vanilla pods as a gift. Good products but a bit disappointed not to find smoked salt and curry from the Mongolian Empire anymore.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
Very good service and excellent goods
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2022
Good quality and good value for money. Just, I was promised 10 vanilla pods as a gift, but like Sister Anne, I see nothing coming!!! Otherwise, delivered quickly and well packaged. Kisses to all the food lovers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2022
I have been a customer since 2021, this time I ordered the offer of 100 Ugandan vanilla pods size M with 10 pods as a gift, unfortunately in my 10 gifted vanilla pods, 3 had mold, I think due to poor curing. The others also have this curing problem, I haven't opened the 100 pack yet, I hope they will be of better quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2022
A bit disappointed receiving the second order because the little gift of 10 vanilla pods was offered if the order exceeded 29 euros, but I made 2 orders on the same day, although not at the same time, but a total of 67.12 euros.
Maybe I should have ordered mustard! But I won't hold it against them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2022
Good product description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Easy access and practical explanation.
Thanks to Justine cooking's video that allows us to discover this type of site and advise us on the products to consume.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2022
Order well received. Good quality packaging. When unpacking the package, it takes you on a journey through all these products. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2022
Order well received, just need to use it, very well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2022
Mixed review during my last order. There are no more free spice bags, which is a shame because it was beautiful, the price of some spices has risen enormously. But fortunately, not the vanilla, which is still excellent.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2022
For now, it's great, let's see over time and in terms of preservation. Thank you.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2022
Customer service is absent, does not respond to complaints. Very disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2022
Pleasant navigation on this site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2022
Good. Order placed quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2022
Good site, each spice is well explained
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