Customer reviews of DavidVanille.com – Spice Hunter

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews

Summary of reviews

The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2019
During another order from another supplier, I appreciated the packaging in a glass tube. What is this very nice jute bag supposed to be for??
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Response from DavidVanille.com – Spice Hunter
Hello Pierre,
I am very surprised by your opinion but remain open to every remark. I just looked at the MMS sent during your order. The pods are stabilized at 32-35% humidity, the notes are intense: cocoa, caramelized, indulgent, vanilla. Length of the pods 16-18cm. A humid vanilla at +35% is not a quality factor but rather the opposite.
The jute bag is simply "a gift offered" to keep the hermetic sachet protected from light and optimize the preservation of your Bourbon Gold vanilla pods from Madagascar.
Thank you in advance for your understanding,
Best regards,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/05/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2019
Well done but you don't immediately see the other products you offer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2019
attractive site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2019
I really like certain parts of the site that clearly show the seller's passion and make you want to read everything. I like less the navigation as a buyer, I have trouble finding my bearings. I also like less the price fluctuations. We are sold a 20% discount on pre-order and a month later, without discount, it's cheaper than pre-order, discount included. And I regret the disappearance of other spices from the site.
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Response from DavidVanille.com – Spice Hunter
Hello Laure, Thank you for your feedback. I have renegotiated all my prices with my vanilla collectors with a 'transparent' newsletter to inform my clients. To accurately meet my clients' needs, I have created a format of 10, 20, and 40 pods for Bourbon Gold vanilla from Madagascar, Papua New Guinea, Uganda and only offer vanilla in 500g format beyond that. Please note that spices will return in a few months. Expect to discover 'off the beaten path' spices starting in September. It was impossible to manage all the sourcing, sampling, importation, control, promotion, sales, and shipping in a 24-hour day at the beginning of this year. Thank you for your understanding, Looking forward, David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2019
Still just as good! Too bad there are no more 25g packs, it allowed me to vary the vanilla.
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Response from DavidVanille.com – Spice Hunter
Hello Estelle, Thank you sincerely for your feedback. The 25g formats have been replaced by the 10 pod formats which are much more advantageous with a better quality-price ratio :-) I have just launched a reseller format '3 pods of Bourbon Gold vanilla from Madagascar' available in 20 x 3 pods. *** You will be able to discover the NEW FORMAT 10, 20, 30, 40 pods that meet your requirements. A custom order is now available :-) Thank you in advance for your understanding, my goal is to do my best for my clients. Have a great day, Looking forward, David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2019
Good site, fast delivery. Well packaged
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2019
Very ergonomic site, simple with beautiful photos. I really appreciated the documents on vanilla, the many informations, David's journey, and the willingness for a fair approach.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Reference for vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Very well designed site, order shipped quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
Delivery within the deadlines
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2018
always fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2018
It might be worth mentioning if the vanilla is very moist and fresh or if it has started its drying process. I don't know if it's indicated on the site, in any case, I didn't see it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2018
Lots of choices and rare spices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2018
Complete delivery but the package arrived damaged and ripped.. It would be necessary to put padding inside to avoid this issue.
Good quality spices, but I regret that the catalog only offers different choices during a certain period
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Response from DavidVanille.com – Spice Hunter
Hello Anne-Marie,
I will try to find a solution. A new packaging is being studied for smaller orders. The catalog follows the spice harvests and imports. The tight flow is currently necessary due to low cash flow.
Thank you for your loyalty and understanding,
Looking forward,
David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2018
Well-made site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2018
Simple enough clear
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Response from DavidVanille.com – Spice Hunter
Hello Marie Line,
You rated the spices and overall review between 2 and 3/5. Could you please explain your opinion in more detail?
Thank you in advance,
Best regards,
David Vanille
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/10/2018
Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2018
easy to visualize site, quite practical order, fast delivery (keeps its promises).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2018
Clear site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2018
A clear and easy-to-navigate site, I appreciated the very complete information about the products as well as the photos that illustrate the site. It made me want to try your vanilla, which I am addicted to.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2018
Very well-made site... very clear... very well explained...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
The site is serious, the relationship with the customer is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2018
Very well thought out and designed, and above all, you can feel the passion!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/09/2018
Maybe put the information on the vanilla year with the pods for sale with a 'learn more' button.
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Response from DavidVanille.com – Spice Hunter
Hello Audrey, The information is available to the left of the photos and below. Each site has a different ergonomics. I chose simplicity. Spices and vanillas that go off the beaten path, a simple site that resembles me, a fluid ergonomics. Thank you in advance for your understanding, Looking forward, David Vanilla.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2018
To improve the return for another purchase after adding to the cart.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/07/2018
Lack of visibility to access the order
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Response from DavidVanille.com – Spice Hunter
Hello Anne Marie,
Can you suggest solutions to better meet your expectations please?
Thank you in advance,
Looking forward,
David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2018
Great, order received very quickly, lack of ideas to use the spices
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/06/2018
either I got a bad batch unfortunately this can happen but the vanilla pods were dry almost brittle .. For a first purchase, I can't say that I am satisfied, rather disappointed!
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Response from DavidVanille.com – Spice Hunter
Hello Gilles, As I replied to you by email, my selections have a rare intensity thanks to a long aging. We can always do a simple demonstration. Take 1 kg of extraction vanilla (Papua extraction type or Bourbon Gold aged) and the same quality in development at 35% humidity (which is 50% fewer pods per kg but much larger because more humid). Ask your client for the best. The preference will always go for the extraction vanilla not yet fully aged. Should I sell a more humid vanilla to my clients, highlight a softer price per kg and offer it as black vanilla? Of course not. It is difficult to explain that a well-humid and large vanilla is not necessarily a guarantee of quality. Too often, vanillas sold as black vanillas are vanillas that lack aging with a humidity rate that decreases in a few days. Currently, the kg of vanilla is negotiated around $600-700. To guarantee you aged vanillas in the long term, David Vanilla will focus on purchasing extraction vanilla as in the photo. Extraction vanilla, pods much drier than black vanilla, an intense nose. Today, what was previously despised by the market is part of the noblest lots. Obviously, there are many more pods in a kilo of extraction vanilla than in a kilo of so-called black vanilla. This will allow me to maintain an attractive pod/price ratio for my loyal private and professional clients. The most important: the ratio of vanillin content to dry matter is much higher than that of black vanilla regardless of its origin. Vanilla pods thus offer a more pronounced and
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/06/2018
Excellent
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Response from DavidVanille.com – Spice Hunter
Hello Anne and Dominique, Thank you sincerely for your review. Being excellent, I thought you would give me a score of 5/5 ;-) I hope the gift pleased you, Have a nice day, David Vanilla
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2018
Delighted with the speed of delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2018
Very beautiful products (gold vanilla), with a gift (pepper), very fast shipping... unfortunately, I didn't have the choice of delivery and I was forced to take GLS whose agency I depend on is lax and incompetent, given many unfortunate experiences. Result, a postponement of the delivery date then no news on the scheduled day and delivered the next day... so excellent products served by a disastrous delivery. With more choice for delivery, even if I have to pay a little more, it will be 5 stars.
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Response from DavidVanille.com – Spice Hunter
Hello Stéphane, Thank you for your feedback. Your order was placed on Monday at 9:45 PM. My driver came to pick up your order on Tuesday afternoon. It was stated that orders would be sent on Wednesday, May 23 when you placed your order (see your GLS invoice at your home + SENDING WEDNESDAY, MAY 23). I had specified this deadline so that my clients would not be impatient during this busy week logistically. The delivery was made 3 days later on Friday the 25th. It is true that the delivery was longer than usual due to high activity on the platform in your region. However, I would not say it was
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2018
The site is pleasant and makes you want to!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2018
ON THE SITE IT WAS marked 20 to 25 pods and I had 15.
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Response from DavidVanille.com – Spice Hunter
Hello Edith, You purchased 25g of Bourbon Gold Vanilla and received 15 pods. On the site, it is marked: "50g" of Bourbon Gold +11cm equals about 25-30 pods. So you did receive the number of pods marked on DavidVanille.com at the highest division :-) I hope you appreciate the aromatic quality of my vanilla pods. Thank you sincerely for your order, Looking forward to it, David Vanille.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2018
very fast shipping, small delivery issue resolved quickly, contact via SMS with quick response, pleasantly surprised thank you.
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