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Rating: 5 out of 5
Easy navigation, fast and efficient service.
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Customer reviews of DavidVanille.com – Spice Hunter
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 20 697 published reviews
Summary of reviews
The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Always satisfied with the ordered products. The vanilla is excellent!
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Rating: 5 out of 5
The site is well designed.
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Rating: 5 out of 5
Fast shipping, top communication, quality product, and the cotton bag offered, I recommend!
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Rating: 5 out of 5
Delivery was very quick and without problems
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Rating: 5 out of 5
Order well received, perfectly packaged, beautiful vanillas, and the spices are a true taste delight, very serious site, I highly recommend
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Rating: 5 out of 5
Fast and efficient as usual.
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Rating: 5 out of 5
Fast delivery, quality product. Never disappointed. This is the second time I have ordered and it is always a pleasant surprise.
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Rating: 5 out of 5
Great, top-notch packaging
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Rating: 5 out of 5
Perfect in every way. Telephone advice, speed of order and the cherry on the cake gift included in the package.
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Rating: 5 out of 5
I haven't tasted everything yet!!!!
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Rating: 5 out of 5
Thank you for providing access to exceptional products, for discovering fantastic flavors with a flawless order and delivery service.
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Rating: 5 out of 5
Simple and effective interface. I needed to call customer service and the problem was resolved with a great welcome. Fast delivery and careful packaging. I recommend this serious site.
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Rating: 5 out of 5
Simple and effective interface. I needed to call customer service and the problem was resolved with a great welcome.
Fast delivery and careful packaging. I recommend this serious site.
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Fast delivery and careful packaging. I recommend this serious site.
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Rating: 5 out of 5
The spices, teas, herbal teas, are very good. Good packaging. And always sent with a personal touch from the company.
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Rating: 5 out of 5
As usual, compliant. The vanilla has a wonderful taste
Followed and fast shipping, impeccable order
I recommend
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Followed and fast shipping, impeccable order
I recommend
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Rating: 5 out of 5
The transaction was smooth, from order to delivery. In accordance with what was announced.
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Rating: 5 out of 5
super order arrived very quickly packaged with care and always new discoveries of spices and of course .... excellent vanilla .. which makes the joy of sweet preparations..thank you to the whole team...
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Rating: 5 out of 5
Several orders placed, never disappointed with the products. Nice little attentions to receive and top responsiveness following delivery issues. In short, go for it!!
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Rating: 5 out of 5
Delivery service and responsiveness impeccable, quality product packaging
Everything is perfect
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Everything is perfect
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Rating: 5 out of 5
Great!
The ideal site to find all kinds of spices at reasonable prices and excellent quality!
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The ideal site to find all kinds of spices at reasonable prices and excellent quality!
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Rating: 5 out of 5
the site is clear and well organized
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Rating: 5 out of 5
Everything was perfect..order, delivery. Thank you very much
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Rating: 5 out of 5
Very nice site to discover new spices and of course choose vanilla.
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Rating: 5 out of 5
Perfect as always
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Rating: 5 out of 5
The site is clear and the explanations of each product are very convincing, fast delivery and thank you again for the commercial gesture
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Rating: 5 out of 5
Very attractive site, products highlighted and information on the origin. Great variety of exceptional products
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Rating: 5 out of 5
Perfect, great photo of the shipment of the items.
Impeccable service, items carefully packaged, I recommend
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Impeccable service, items carefully packaged, I recommend
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Rating: 5 out of 5
As usual, very good products, well packaged, I simply recommend
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Rating: 5 out of 5
Fast service and delivery, perfect
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Rating: 1 out of 5
I am currently experiencing major issues with customer service for a simple refund of moldy herbs de Provence. Currently, they are no longer responding after asking me to send the unfit product back at my expense.
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Response from DavidVanille.com – Spice Hunter
Hello,
You have had the package since July 2021 and we do not know how it has been stored. We have checked the batch on numerous orders and everything is in order. The purpose of the return is to verify what may have developed this mold.
Also, it is impossible to make a refund to your account on an order that is 15 months old via our system.
A return of the same reference can be made as soon as we receive your bag with 10 FREE vanilla pods to cover the shipping costs you will pay for this return.
Return address:
DAVID VANILLE
3 rue Maréchal Foch
10270 Lusigny sur Barse
Thank you for your understanding,
Best regards,
The David Vanille team
You have had the package since July 2021 and we do not know how it has been stored. We have checked the batch on numerous orders and everything is in order. The purpose of the return is to verify what may have developed this mold.
Also, it is impossible to make a refund to your account on an order that is 15 months old via our system.
A return of the same reference can be made as soon as we receive your bag with 10 FREE vanilla pods to cover the shipping costs you will pay for this return.
Return address:
DAVID VANILLE
3 rue Maréchal Foch
10270 Lusigny sur Barse
Thank you for your understanding,
Best regards,
The David Vanille team
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Rating: 5 out of 5
Great site
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Rating: 5 out of 5
Always very good products, we are never disappointed.
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Rating: 5 out of 5
This is my second order and not the last, I will be giving some for Christmas, I sterilize a lot in jars so I pay attention to what I put inside and I am very satisfied. I recommend for the products and the professionalism of the company. Always attentive, with rare kindness.
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Rating: 5 out of 5
Efficiency and speed
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Rating: 5 out of 5
Excellent customer experience. Never disappointed.
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Rating: 5 out of 5
A Super site to keep everything is perfect delivery Serious contact a big congratulations don't change anything. For me, I will always order your products..and I recommend the site to my daughter who loves your products..
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Rating: 5 out of 5
Very fast and careful delivery, well-packaged products, can't wait to cook with
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Rating: 5 out of 5
Very pleasant and clear site.
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Rating: 5 out of 5
Very satisfied with my purchase. The pods seem to be of good quality compared to those I used to buy in the supermarket. Fast delivery. Very responsive customer service when you ask a question… In summary, I will not hesitate to reorder from David vanilla!!!
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