Customer reviews of DavidVanille.com – Spice Hunter

The qualities, the characteristics of Bourbon Gold vanilla are there! No matter the size even M, you will discover a marvel! Thank you Jean Luc

Hello Josiane,

Thank you for your comment which makes us happy.
It seems that your little star has taken a different path than your message. Don't worry, we mainly remember your satisfaction and will be delighted to see you again during your next order!

Looking forward,
The DavidVanille.com team

Hello Gérard,

Thank you very much for your feedback! The Black Gold Pompona Vanilla "GRANDIOSE" truly lives up to its name: these are extraordinary pods, with really impressive dimensions. Depending on the harvests, their width and volume can indeed vary slightly, but they remain selected in this exceptional XXXL category.

We understand that the "wow" effect of the photo makes you want to find exactly the same pods in the bag. Nature always keeps a little bit of surprise!

Looking forward,
The DavidVanille.com team

Thank you!

Hello Karine, the Lac Victoria vanilla from Uganda is a dry vanilla. The product sheet on the site specifies its characteristics and indicates that once rehydrated in milk, a sauce, or even an alcohol, the pod doubles in volume and releases all its aromatic essence,

Hello Jessica,

Thank you very much for your order and for your message.
The Lac Victoria vanilla is a naturally dry vanilla, as indicated in the product description on our site. This particularity gives it several qualities that we particularly appreciate at David Vanille: it offers an intense and concentrated aroma and a firm texture, and we are convinced that you will not be disappointed with this product.
These pods can be rehydrated in a jar with a splash of rum or used directly in your preparations for infusion.

We hope you will enjoy using them.
Best regards,
Isabelle

Hello Annick,

Thank you for taking the time to share your opinion.

You have chosen two varieties of vanilla that have a naturally reduced moisture content. It is also clearly indicated in the description of each product that these are vanillas with a dry texture.

These vanillas are particularly suited for infusion to make delicious creams, ice creams, rice pudding, or other desserts, where they reveal all their aromatic richness.

Each variety of vanilla has its own characteristics. It is therefore important to choose it according to the intended use.
We remain at your disposal to assist you in your choices.

Looking forward,
The DavidVanille.com team

Hello Catherine,

Thank you very much for taking the time to share your feedback and highlight the quality of our products.

We are sincerely sorry for this oversight during the preparation of your order. Our packages are prepared manually, and unfortunately, an error can occur.

As it was a complimentary sachet, we preferred to proceed with a refund of its value rather than incur higher shipping costs than the value of the gift.

Looking forward,
The DavidVanille.com team

Hello Nour, The downgraded vanilla has a dry texture but is very aromatic as we specify on our site. Once rehydrated, the pods will triple in volume, releasing exquisite notes of warm, enveloping, and elegant vanilla.

Hello Annie,

A big thank you for your feedback.

We are very happy to know that your order has fully satisfied you. Every day, we put all our expertise and passion at the service of our customers to offer them high-quality products.

Looking forward to seeing you soon on our site.
The DavidVanille.com team

Hello Jonathan,

Thank you for your order and your support.
You chose the Lac Victoria vanilla, which is a dry vanilla. As indicated in the product description on our site, this vanilla is distinguished by its powerful aromatic notes, ideal for flavoring delicate preparations, especially when infused in milk to make desserts or creams.

If you scroll down the product sheet, you will find all the additional information regarding this vanilla, including storage and usage tips.

For preparations requiring a fattier and softer vanilla, we recommend the Bourbon vanilla from Madagascar or the Black Ebony vanilla from Uganda. These pods have a more oily texture, a higher moisture content, and are softer, making it easier to extract the seeds.
We are sorry that the Lac Victoria vanilla does not fully match your feelings. As with any vanilla, it is important to choose your pod according to the intended use.

Thank you very much for your understanding.
The entire David Vanille team joins me in wishing you a very happy 2026.

Looking forward,
Isabelle

Hello Eric,

Thank you for taking the time to share your feedback.

We are sincerely sorry for the errors encountered during the preparation of your order. Each shipment is prepared manually with the utmost care, but despite all our vigilance, a mistake can unfortunately slip through.

We take your comment into account.

Looking forward,
The DavidVanille.com team

Hello Léa,

Thank you for your order and your support.
We have taken note of your message left on the Avis Garantis site.

You chose Lac Victoria vanilla, which is a dry vanilla. As indicated in the product description on our site, this vanilla is distinguished by its powerful aromatic notes, ideal for flavoring delicate preparations, especially when infused in milk to make desserts or creams. The pods are fine, elegant, and allow for the release of subtle aromas.

If you scroll down the product sheet, you will find all the additional information regarding this vanilla, including storage and usage tips.

For preparations requiring a fatter and softer vanilla, we recommend Madagascar Bourbon vanilla or Uganda Black Ebony vanilla. These pods have a more oily texture, a higher moisture content, and are softer, making it easier to extract the seeds.

Furthermore, regarding vanilla caviar, it is composed solely of vanilla seeds, while vanilla powder is obtained by completely grinding the pod. Vanillin is mainly found in the pod's shell, not just in the seeds, which explains the difference in aromatic strength between caviar and powder.

We are sorry that Lac Victoria vanilla does not fully meet your expectations. As with any vanilla, it is important to choose your pod according to the intended use; do not hesitate to store it in a jar with a bit of rum to regain its softness and develop its volume.

Thank you very much for your understanding.
The entire David Vanille team joins me in wishing you a very happy 2026.

Best regards,
Isabelle

Hello Annie,

Thank you for your order and your support.
I also thank you for leaving us a very positive review, a sign of your satisfaction.

However, we noticed that you gave a rating of 1, which corresponds to dissatisfaction. I would like to send you a modification of the review so that you can adjust your rating according to your real feeling. For your information, the rating is generally as follows: 1 = not at all satisfied, 4 or 5 = satisfied or very satisfied.

This modification will allow us to avoid your positive review being penalized by a bad rating.
Thank you very much for your understanding.

I take this opportunity to present, on behalf of the entire David Vanille team, our best wishes for 2026.

Best regards,
Isabelle

Hello Céline,

I have taken note of your review on the Avis Garanti site and I am sorry that you are not entirely satisfied with the Lac Victoria vanilla.

This is a vanilla with powerful aromas, ideal for flavoring your preparations, especially when infused in milk or in desserts.
As indicated on our site, this is a dry vanilla, resulting from its maturity and a long aging process, which allows it to develop its aromas.

To fully enjoy these pods and regain a softer texture, you can place them in a jar with a bit of rum. Within about ten days, they will rehydrate, develop their volume and flexibility, and allow you to use them more easily, getting closer to your expected feeling of a classic vanilla pod.

If you want a fatter and softer vanilla, you can direct your choices towards Madagascar Bourbon vanilla or Uganda Black Ebony vanilla, which have a higher moisture content and a more oily texture, more in line with the image one has of a soft vanilla.

However, we want to assure you that Lac Victoria vanilla remains a very beautiful vanilla, and you will not be disappointed by the strength of its aroma when you use it in infusion or in your preparations.

We remain at your disposal.
The entire David Vanille team joins me in wishing you a very happy 2026.

Best regards,
Isabelle

Hello Richard.
Our product sheet clearly states that these are broken cashews, and that is precisely what we shipped to you.
If you thought you would receive whole cashews, I understand your disappointment, but the description on our site was very explicit on this point.
Best regards.

Hello,

To be perfectly clear: the Brown Vanilla Lac Victoria from Uganda is naturally dry and less fleshy, as explicitly stated on our site.

Pods sometimes cracked or curved = sign of mature harvest.

Dry texture = normal for this entry-level vanilla.

Aromas fully released only after rehydration.

Best regards

Madam,

We must stop taking people for idiots. It is clear from the products in your shipping photo that you have also received.

Best regards,

Hello, your package has unfortunately been lost by the carrier. We have processed the refund for your order. Best regards