The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
The xxxl vanilla I received this time is much smaller compared to the last time I ordered. So I feel cheated this time. The taste is okay. But not like last time. I think there has been a mistake
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Jeremy D.
Rating: 3 out of 5
following a purchase from 06/11/2025
Satisfied with my order and the products. However, several calls to customer service went unanswered each time at different times of the day, which is a shame.
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Sophie T.
Rating: 1 out of 5
following a purchase from 02/11/2025
3 bags of 10 vanilla pods were missing and the gift that was supposed to come with the order. We have called customer service at least 4 times who is supposed to get back to us...
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Response from DavidVanille.com – Spice Hunter
Madam, your order was complete and compliant. The photo of all your ordered products has been provided to you.
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Julien F.
Rating: 1 out of 5
following a purchase from 05/11/2025
Very disappointed by the customer service that refused to compensate me after receiving an incomplete order (delivered without the black peppers). But previous orders had always gone very well. Therefore, I do not recommend this site that is not capable of making a commercial gesture of a few euros since the total of this order was around 27 euros and not all products were missing. I will probably turn to other solutions in the future.
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Response from DavidVanille.com – Spice Hunter
Sir,
The order was complete, see our preparation photo.
We do not yield when we are certain of our traceability.
Sincerely,
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Valérie F.
Rating: 2 out of 5
following a purchase from 31/10/2025
I was very disappointed with the quality of the matcha tea. This is the first time I have been disappointed, yet I have made several orders of various products on the site, but this time I even had to throw it away because it was brown and not light green, did not mix and left deposits. I had to order from a matcha tea specialist. The rest of my order was fine.
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christine L.
Rating: 3 out of 5
following a purchase from 03/11/2025
I ordered almond powder by 1kg, from the USA, but no scent, tasteless, very disappointed. Different vanillas (powder, downgraded, classic)..very good. Different herbs and blends, spices very good too.
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Yvette F.
Rating: 1 out of 5
following a purchase from 01/11/2025
Very good with a lot of aroma
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Joao R.
Rating: 1 out of 5
following a purchase from 17/10/2025
Good products, but angry: supposedly free delivery, paid more than 7 euros, and additional gift if a certain amount is reached, missing from the package, even though checked during the order. I thought small businesses were more rigorous than very large ones, PFFF....Not happy, I called, and even less happy with my phone exchange...Free delivery to a relay point, living in the mountains, the nearest is 15km away, 30 round trip....anyway, not even heard. It's a shame, I feel like I've been cheated...It's sad. Certainly, it's not with my 60 euros of orders per year that I will enrich you, but knowing that my salary is only 500E/month, for me it's huge. Really disappointed, therefore I think this is my last order.
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Response from DavidVanille.com – Spice Hunter
Hello, I just checked your order and the processing by my team (telephone registration). You chose cinnamon as a gift which was well received in your order. Delivery is free to relay points for newsletter subscribers, you are not one but could have benefited from it. It is stated everywhere on our product sheets. Meanwhile, you benefited during the FRENCHDAYS from 30% off your order. We do our best for our customers, gifts, free delivery, loyalty program, referral program but we cannot offer home delivery for all orders. It is free from 99€ for France and certain European countries. Thank you for your understanding. Also, thank you for noting my response, on a Sunday, from a rigorous company and a small boss who works every day of the week 12 hours to do the best for his customers. Best regards. David
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Corinne I.
Rating: 3 out of 5
following a purchase from 15/10/2025
Everything is very good. I am just disappointed with GLS who delivered my package to another relay further away and on top of that I received a rude welcome. If you could resolve this relay change issue without notifying us, thank you.
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Response from DavidVanille.com – Spice Hunter
Hello Corinne,
Thank you for your feedback and we are glad that you appreciated our site. We take note of your disappointment regarding the delivery with GLS and we will strive to pass on your comments in order to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The David Vanille team
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Maria Eugênia G.
Rating: 1 out of 5
following a purchase from 10/10/2025
My parcel was not delivered to the indicated relay. I sent several messages to report this problem without any response from customer service
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Response from DavidVanille.com – Spice Hunter
Madam,
You contacted us yesterday at 8:56 PM only, I stopped working at 8 PM.
My day started at 5 AM where I manage orders and then from 7:30-8 AM the customer service.
In the meantime, I managed emergencies and included you in my morning priorities.
The parcel is reported delivered by the relay. My team will contact our carrier to get back to you.
Thank you for your understanding.
Best regards,
David
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Philip R.
Rating: 3 out of 5
following a purchase from 23/09/2025
I was rather disappointed by the quality of the products....
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Response from DavidVanille.com – Spice Hunter
Hello Philip,
Thank you for your feedback, and we are sorry to hear that the quality of the products did not meet your expectations. Your opinion is valuable, and we are committed to improving our offerings. Please feel free to share your more detailed comments to help us in our approach.
Looking forward,
David
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Valerie C.
Rating: 3 out of 5
following a purchase from 02/10/2025
This rating is just due to the fact that your site often freezes and goes back without stopping, making it complicated to place an order quickly
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Response from DavidVanille.com – Spice Hunter
Dear Valérie,
Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered difficulties with our site. Your feedback is valuable, and we will pass it on to our technical team to improve the smoothness of orders. We hope to provide you with a more pleasant experience during your next visit with a huge change at the beginning of 2026 ;-)
Best regards,
The David Vanille team
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Eric L.
Rating: 3 out of 5
following a purchase from 20/09/2025
It's okay
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Response from DavidVanille.com – Spice Hunter
Hello Eric, we thank you for taking the time to share your opinion on our site "David Vanille". We are delighted that you find our offer suitable, and we would like to know your suggestions to improve your experience. Your satisfaction is essential to us.
Looking forward,
David
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CHRISTINE F.
Rating: 1 out of 5
following a purchase from 01/10/2025
Never received my order, I hate the idea of a relay neighbor
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Ghalia G.
Rating: 1 out of 5
following a purchase from 30/09/2025
Honestly, I am very disappointed, because I can't smell the vanilla in my recipes it's a waste of money for me and a loss of customers for you
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guerin C.
Rating: 1 out of 5
following a purchase from 28/09/2025
The products other than the shelled peanuts are correct
I have not been refunded the total price of the shelled peanuts as they are inedible and infested with worms
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mario R.
Rating: 1 out of 5
following a purchase from 27/09/2025
I contacted customer service to report that the cashew nut pieces had a strange taste. The response I received was not appropriate.
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Pascale S.
Rating: 1 out of 5
following a purchase from 17/09/2025
Package ordered more than 3 weeks ago, still not received
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Tom L.
Rating: 3 out of 5
following a purchase from 16/09/2025
I am quite disappointed with the quality of the pods but otherwise everything is perfect
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Response from DavidVanille.com – Spice Hunter
Hello Tom, The two qualities you purchased are red and brown vanillas (dry vanilla), see our two descriptions. https://www.davidvanille.com/fr/gousses-de-vanille/394-8864-vanille-bourbon-de-madagascar-l-bourbon-rouge.html#/227-quantite-10_gousses https://www.davidvanille.com/fr/gousses-de-vanille/717-vanille-brune-d-ouganda-lac-victoria-m.html We also offer black gourmet type vanilla. Thank you for your understanding. Best regards. The davidvanille.com team
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François C.
Rating: 3 out of 5
following a purchase from 08/08/2025
Fast delivery. Beautiful quality of vanilla. However, I am extremely disappointed with the vanilla fragments, the photo is more than misleading, it's frankly a shame which is why my rating is lower. I don't like deception.
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Response from DavidVanille.com – Spice Hunter
Hello, The vanilla cuts mean cut, the photos posted online are from the batch. We also have a video where we present the product: https://www.davidvanille.com/fr/gousses-de-vanille/711-8117-vanille-cuts-eclats-de-vanille-declassees.html#/267-quantite-25g Best regards. The davidvanille.com team.
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Christophe T.
Rating: 2 out of 5
following a purchase from 07/08/2025
Easy to navigate, lots of information. Quick processing of the order and delivery within the announced timeframe. However, I was very disappointed with the quality received: extremely dry and brittle pods, requiring rehydration several days before use in pastry... and nothing was announced on the site!
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Response from DavidVanille.com – Spice Hunter
Hello, Thank you for your feedback. We describe the pods in our summary: Lac Victoria: Visual: Unlike the Black Ebony Vanilla from Uganda, which is more moist and fleshy, the Brown Vanilla has a dry texture. Red Bourbon Vanilla: A higher dry matter content, a reduced humidity level for an intense aromatic profile. Thank you for your understanding. Best regards. The team at davidvanille.com
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Calypso A.
Rating: 3 out of 5
following a purchase from 04/08/2025
I do not recommend this site, not because of the quality of the products (I do not have enough hindsight on this subject yet), but for two important points: 1. The choice of carrier (DPD): the delivery person did not bother to come to my house, even though I had taken a specific leave to receive the package. He directly dropped the package at a relay point outside my city. From there, David Vanilla unfortunately could no longer intervene. 2. The packaging: when my friend picked up the package, it was barely taped (see photo). All the products could have been lost along the way. Fortunately, he took the time to check on site that nothing was missing.
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Response from DavidVanille.com – Spice Hunter
Dear Calypso,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that the delivery of your package did not meet your expectations and that the packaging was not satisfactory. Your feedback is valuable and we will review it to improve our services, particularly regarding the choice of our carriers and the quality of our packaging. We hope that the quality of our products will bring you satisfaction in the future. Please do not hesitate to contact us if you have any other concerns.
Sincerely,
The David Vanille Team
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Joanne P.
Rating: 3 out of 5
following a purchase from 30/07/2025
I bought brown vanilla pods from Uganda, they are good, quite large. However, I regret the site that forces customers to buy a minimum of €29. I needed about twenty pods and had to buy 70 to reach the required amount. This leads to overconsumption. Unacceptable!!!!
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Response from DavidVanille.com – Spice Hunter
Dear Joanne,
Thank you for your feedback and for your purchase of brown vanilla pods from Uganda. We are pleased to hear that you are satisfied with the quality of our products. We understand your frustration regarding the minimum order amount and appreciate your feedback. This policy aims to ensure the best possible experience for all our customers, but we have taken note and are currently testing a minimum of 19.99€. Thank you again for your constructive feedback.
Best regards,
David
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Philippe G.
Rating: 1 out of 5
following a purchase from 01/08/2025
Dry vanilla with no aroma
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Hélène B.
Rating: 3 out of 5
following a purchase from 21/07/2025
Vanilla of poor quality
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ANNE-LAURE D.
Rating: 2 out of 5
following a purchase from 28/07/2025
The vanilla pods are not at all of the same quality and no one responded to my complaint
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Robert B.
Rating: 3 out of 5
following a purchase from 18/07/2025
Too bad the black garlic is of such disappointing quality.
I buy it often, from different origins, this one is the worst I have ever bought, with a moldy aftertaste.
I ultimately did not use it.
For the other products, the quality is as always perfect.
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Karine P.
Rating: 3 out of 5
following a purchase from 09/07/2025
A bit expensive and the preservation in plastic bags alters the taste... Paper would be better suited.
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Arnaud B.
Rating: 3 out of 5
following a purchase from 15/07/2025
Several opened bags (peppers). Disappointed with the packaging.
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Anne marie L.
Rating: 2 out of 5
following a purchase from 21/07/2025
The vanilla is dried out, I am very disappointed
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laetitia Z.
Rating: 3 out of 5
following a purchase from 10/07/2025
Quick receipt of the package. Good overall condition. Well packaged BUT presence of cockroaches in the box. This caused a disappointment.
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Olivier L.
Rating: 3 out of 5
following a purchase from 18/07/2025
Delivery too long compared to other orders placed. Too bad.
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Response from DavidVanille.com – Spice Hunter
Hello Olivier,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced a longer delivery time than expected. We understand the importance of fast delivery and will do our best to improve this aspect. Your feedback is valuable to us.
Best regards,
The David Vanille team
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Evelyne U.
Rating: 3 out of 5
following a purchase from 06/07/2025
Hello,
For a first experience with you, I admit I am disappointed with some vanilla pods that are really too thin to be split. I would have gladly given 5 stars, as my vanilla ice cream is excellent.
Best regards
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Majid B.
Rating: 3 out of 5
following a purchase from 30/06/2025
The pepper and salt with black garlic are good products, however I have used several vanillas including bourbon to make ice cream and I don't find the taste very strong, maybe I should use it differently.
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Murielle cathy J.
Rating: 1 out of 5
following a purchase from 10/06/2025
Had to give 1 star to avoid giving zero
Bought vanilla pods by the hundreds of kilos from this company and rotten pods after 72 hours of receipt
This gentleman does not want to know anything and as a good professional he refuses to refund me or offer an exchange
I had to report to signal conso and contact the fraud repression of my residence who will contact the agents of his department so that my report does not go unanswered
I am disgusted to see that a company you help advance by buying astronomical sums that no one has bought from before mocks the customer and for a long time too
Be careful with the black ebony vanilla which is a product that has had one or more substances added to make them attractive
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Mathilde L.
Rating: 2 out of 5
following a purchase from 04/06/2025
Disappointed by all these plastic bags, I was hoping for craft paper... that was part of my motivation for the purchase
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Response from DavidVanille.com – Spice Hunter
Hello, We show in our product videos the bags we offer. For variations, we explain the number of bags according to the weight in our 'packaging' section on all product sheets. Thank you for your understanding. Best regards, The team at davidvanille.com
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François M.
Rating: 3 out of 5
following a purchase from 06/06/2025
Nothing to say regarding the order process or the quality of the products. But, for the second time in a row, the package was not delivered to the agreed location! Mondial Relay does not offer the option 'wait for the chosen relay point to be available'. Summary of the operation: order placed on June 6, delivered on the 17th, which made me lose an hour and six euros in public transport! I fear this was my last order with David Vanille.
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Ferial P.
Rating: 1 out of 5
following a purchase from 02/06/2025
The site is very beautiful and makes you want to buy vanilla. But there is a discomfort once the package is received and you discover the merchandise.
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Response from DavidVanille.com – Spice Hunter
Hello Ferial,
You received 100 red bourbon vanilla pods for €39.90 + 10 declassified vanilla pods + FREE shipping for €39.90.
The received red vanilla pods are on average +16cm long.
Please read the sheets carefully to understand what quality you are purchasing. This is red vanilla, so they are dry.
Good winds, basta.
Best regards,
The David Vanilla team
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Severine B.
Rating: 3 out of 5
following a purchase from 20/05/2025
The site is clear, pleasant, and inviting. The preparation and shipping are careful, fast, and the sending of a photo of the package preparation is very appreciated. Unfortunately, the quality of the products, although at interesting prices and appealing due to promotions, leaves something to be desired from my point of view, but may suit other less demanding consumers.
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Florence V.
Rating: 3 out of 5
following a purchase from 21/05/2025
Poor description of the infusion
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