The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
I was referred by my son on the email received it says 1 gift with your first order, I received my order but I'm still waiting for my gift. I sent an email to report this fact, I am still waiting for a response. So I certainly will never order again
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Response from DavidVanille.com – Spice Hunter
Hello, We just checked and a David Vanille magnet was indeed sent with the order. We are available at 03 74 47 00 17 if needed. Looking forward, The David Vanille team
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Rating: 4 out of 5
following a purchase from 04/01/2023
Site okay, easy navigation. Nothing to say.
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Rating: 4 out of 5
following a purchase from 17/12/2022
Well-packaged order, I did receive the vanilla pods as a gift. Good products but a bit disappointed not to find smoked salt and curry from the Mongolian Empire anymore.
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Rating: 4 out of 5
following a purchase from 29/12/2022
Very good service and excellent goods
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Rating: 4 out of 5
following a purchase from 20/12/2022
Good quality and good value for money. Just, I was promised 10 vanilla pods as a gift, but like Sister Anne, I see nothing coming!!! Otherwise, delivered quickly and well packaged. Kisses to all the food lovers.
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Rating: 4 out of 5
following a purchase from 31/12/2022
I have been a customer since 2021, this time I ordered the offer of 100 Ugandan vanilla pods size M with 10 pods as a gift, unfortunately in my 10 gifted vanilla pods, 3 had mold, I think due to poor curing. The others also have this curing problem, I haven't opened the 100 pack yet, I hope they will be of better quality.
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Rating: 4 out of 5
following a purchase from 29/12/2022
A bit disappointed receiving the second order because the little gift of 10 vanilla pods was offered if the order exceeded 29 euros, but I made 2 orders on the same day, although not at the same time, but a total of 67.12 euros.
Maybe I should have ordered mustard! But I won't hold it against them.
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Rating: 4 out of 5
following a purchase from 06/12/2022
Good product description.
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Rating: 4 out of 5
following a purchase from 12/12/2022
Easy access and practical explanation.
Thanks to Justine cooking's video that allows us to discover this type of site and advise us on the products to consume.
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Rating: 4 out of 5
following a purchase from 11/12/2022
Perfect
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Rating: 4 out of 5
following a purchase from 09/12/2022
Order well received. Good quality packaging. When unpacking the package, it takes you on a journey through all these products. Thank you.
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Rating: 4 out of 5
following a purchase from 22/12/2022
Order well received, just need to use it, very well packaged
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Rating: 4 out of 5
following a purchase from 16/12/2022
Mixed review during my last order. There are no more free spice bags, which is a shame because it was beautiful, the price of some spices has risen enormously. But fortunately, not the vanilla, which is still excellent.
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Rating: 1 out of 5
following a purchase from 03/12/2022
Customer service is absent, does not respond to complaints. Very disappointed.
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Rating: 4 out of 5
following a purchase from 14/12/2022
Pleasant navigation on this site
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Rating: 4 out of 5
following a purchase from 15/12/2022
Good. Order placed quickly
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Rating: 4 out of 5
following a purchase from 12/12/2022
Good site, each spice is well explained
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Rating: 4 out of 5
following a purchase from 10/12/2022
I am satisfied as always.
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Rating: 4 out of 5
following a purchase from 09/12/2022
Always fast and careful shipping, navigation is pleasant.
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Rating: 4 out of 5
following a purchase from 28/11/2022
There is a huge choice, the site is well designed. Small downside when placing the order regarding my delivery choice, the site bugged several times.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2022
Compliant
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Rating: 4 out of 5
following a purchase from 04/12/2022
Very well explained site, easy to navigate, accessible products but high shipping costs
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Rating: 4 out of 5
following a purchase from 01/12/2022
I had a small problem connecting to your site because my password was not recognized and it was impossible to change it with my usual email address. I had to use another address and everything went back to normal. This simply delayed the delivery by a few days but for me, it was not bothersome. After that, the delivery went very well.
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Rating: 4 out of 5
following a purchase from 24/11/2022
pleasant site to navigate
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Rating: 4 out of 5
following a purchase from 30/11/2022
Satisfied with my vanilla order but I was surprised that the pods were so small. Maybe give their size in centimeters in the description. Nevertheless, the taste is there. Fast delivery and careful package.
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Rating: 4 out of 5
following a purchase from 29/11/2022
Fast delivery, spices in resealable bags. Very good
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Rating: 4 out of 5
following a purchase from 27/11/2022
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Rating: 4 out of 5
following a purchase from 16/11/2022
Good quality spices and easy ordering.
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Rating: 4 out of 5
following a purchase from 27/11/2022
A little disappointed because some pods are flat with hardly any seeds inside and since we ordered them together, I kept all the flat ones so my friend wouldn't be disappointed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2022
Hello, disappointed with my vanilla order. I took your promotion at €59 for 100 vanilla pods and there are a lot that are very small and thin and some are open and very tiny... I would prefer to take fewer and a bit more expensive but better rather than this style of tiny vanilla and there is not much inside... Really disappointed because I am a customer with you.
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Response from DavidVanille.com – Spice Hunter
Hello, please feel free to return your pods to: David Vanille 18 rue Jean Moulin 10390 VERRIERES A refund will be made in correlation with the number of pods received. Thank you in advance, The David Vanille team.
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Rating: 4 out of 5
following a purchase from 21/11/2022
The little SMS to confirm the shipment is great.
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Rating: 4 out of 5
following a purchase from 18/11/2022
Disappointed by the green tea with orange zest. Very fragrant in the bag but the orange scent disappears during infusion. Only green tea remains. I haven't tested the other teas.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2022
Haven't used the ordered vanilla yet, but the pods are beautiful and well packaged, and the delivery time is quite satisfactory!
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Rating: 4 out of 5
following a purchase from 18/11/2022
As always, order sent on time, perfectly packaged, with the gift tote bag. Can't wait to get into the kitchen.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/11/2022
Hello. I received moldy pods. I took photos before and after opening the freshness bag
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Response from DavidVanille.com – Spice Hunter
Hello,
It is the fats from the vanilla that rise when the vanilla is stored in the cold (in our workshop) and shipped.
When you run your finger over it or in front of a heat source, the essential oil and fat pearls (20% of the vanilla, see Wikipedia, etc...) melt.
This is a sign of excellent quality vanilla, quite rare to find in stores and fine grocery stores.
A simple call to our customer service would have allowed you to verify.
Best regards,
David Vanilla
03 74 47 00 17
Hello, disappointed when opening my package. It was the first time I ordered from this e-shop. Here’s why = 1/ the Bourbon Rouge pods are dry (while the Gourmet Vanilla are soft) 2/ the package 'dried onion strips' has a label indicating a truncated expiration date (...before 31/12/202 (2021?2022?2023? ...) I understand why you send a SMS asking to verify the order
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Response from DavidVanille.com – Spice Hunter
Madame Balladur, Here is the summary and description of the red vanilla where we explain why it is a dry vanilla. Did you take the time to read the sheet of what you were buying? https://www.davidvanille.com/fr/gousses-de-vanille/394-6434-gousses-de-vanille-bourbon-rouge-m-medaille-d-or.html#/253-quantite-2_gousses For the onion strips, mea culpa, the missing number is 3, which is 2023. The date is visible under the product summary 'packaging - Freshness Bag - DUO 12/ I hope you appreciated the gift included with your order and the care taken in its preparation. I do not invite you to reorder on www.DavidVanille.com and encourage you to shop elsewhere. Thank you in advance, Best regards, David Vanille
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Rating: 4 out of 5
following a purchase from 15/11/2022
Easy to navigate site, well informed
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Rating: 1 out of 5
following a purchase from 02/11/2022
Following the delivery of the 10 vanilla pods in January, I sent you an email to report the deplorable quality of this product. I have of course received no response from you nor any corrective action. My last order concerns pepper (and definitely not vanilla). The poor quality of the vanilla was noted after opening the bag. Given this vanilla, I think I am not the only one and that you are certainly aware of this problem. However, the Ceylon cinnamon and wild pepper are excellent. An unhappy customer still waiting for corrective action regarding the vanilla.
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Response from DavidVanille.com – Spice Hunter
Hello, There was no vanilla in your order of 02/11/2022. In your order of 03/01/2022, there were 10 gourmet wild vanilla pods, but we received no feedback at the time regarding the deplorable quality of our vanilla upon receipt. I invite you to read our customers' reviews on this origin; you are the only one to find it deplorable. If an unopened bag does not suit you, just return it to us (see our T&Cs) to be refunded. We also have a customer service reachable at 03 74 47 00 17. I am in vanilla every day, do my job with passion, and know the quality of the batches I offer. Taking the time to give ratings of 5/5 to 1/5 leaves me speechless and is a low blow. The corrective action is to invite you not to order from us anymore, please. Best regards. David Vanilla
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Rating: 4 out of 5
following a purchase from 04/11/2022
Nice and serious site
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