Customer reviews of DavidVanille.com – Spice Hunter

Perfect, the shipping is fast and secure, the products are top-notch and the descriptions very useful, you find the announced scents, (the Red vanilla and the Victoria from Uganda are incredible) it’s pure pleasure...

Thank you once again David Vanilla for all the quality products sent! Very fast shipping, I will order on your site again soon

Very well presented site, organized with good advice

Perfect, beautiful product, very reasonable price and a little surprise gift, perfect

Very good, meets expectations, wide choice with several packaging options to test. I recommend!

Everything is perfect, the site is clear, the shipping is fast, the products are of quality, I recommend!

Very happy with my top purchase

Order placed on Wednesday evening, received on Friday noon. Products of excellent quality, especially the vanilla. An unbeatable quality/price ratio! I recommend to everyone.

Navigating the site is quite simple, and shipping is free from a certain amount, the little extra is the gift with each order.

I really like the quality of the products. It's good artisanal for a very advantageous price. Thank you David Vanilla.

Very good vanilla, I recommend, never disappointed with each order and fast shipping

Vanilla pods at an unbeatable price. Moreover, unlike others bought in stores, the vanilla grains are well visible. Order received on the scheduled date.

Very good products

Order arrived quickly. There is a missing item. The tonka bean.
I don't understand.

Very good

Super fast delivery and great products! The vanilla pods are well-fleshed and the peppers are very interesting! Perfect

2nd order with David.
Always perfect!
Careful packaging and delivery in 3 days.
The spices and dried fruits are top-notch.
Thank you very much

Very happy with the ordered products, however I believe I will not place any more orders, living in Spain the shipping costs are quite high, if there were other delivery methods, like Mondial Relay, that would be great

Well-designed site, fast delivery. Quality products. Just a note about the small non-resealable containers, too bad.

Everything is perfect!!! Never had any problems!!!! Very satisfied with the site and the orders... Highly recommend

Very satisfied, good quality vanilla, I recommend this site, very fast delivery.

Fast shipping and quality products.

Teas, herbal teas of great quality and very tasty. The vanilla is pure delight. I would gladly recommend.

Exceptional vanilla quality and excellent service! We received our order quickly even though we are on the other side of the Atlantic, in Quebec, Canada.

Excellent products at affordable prices.

Hello Stéphanie, Thank you sincerely for your feedback. We had a bug with the referral and gift accumulation during this weekend. To thank you for your loyalty over the years, we have just made you a significant commercial gesture that should be appreciated ;-) Thank you for your unwavering support, you help us grow. Looking forward to it, David

I order regularly and normally everything goes well but this time the ordering process was complicated due to a product offered as part of a referral. I had to restart 3 times, and no gifts this time even though it was highlighted on the delivery note. Nevertheless, the order was perfect.

Superb scents that transport you.

Fast and careful shipping. I am very satisfied with the ordered products, I am a fan of pepper, I also recommend the barbecue spice.

Always as good and nice.

Great.

Very good product and fast delivery.

Hello, The 'Lac Victoria' Brown vanilla pods are dry vanillas, see the description please: Visual: The Brown vanilla is a dry vanilla pod compared to a Black Ebony vanilla from Uganda (moist). The pods may have some visual defects of over-ripeness (cracked) indicating a harvest at full maturity (late harvest). The pods double in volume after rehydration in your milk, sauce, or in a splash of alcohol. Origin: Brown vanilla pods, resulting from a long aging on the shores of Lake Victoria, just steps from the source of the Nile. https://www.davidvanille.com/fr/gousses-de-vanille/717-gousses-de-vanille-brune-lac-victoria-m.html Thank you for your understanding. Looking forward to it, David Vanilla

The Ugandan pods are not great, very dry.

Superb vanilla and spices delivered quickly. Thank you for the advice.

Quality product, fast shipping. Packaging is top-notch, nothing to complain about.

Madam, 1 - First email with a response in a few minutes, sorry not to make an exception for you: Also, for a first order, do you offer free shipping? I am indeed not able to spend 69 euros. Thank you for your reply. 2 - Second request with courteous and quick responses: How can I revalidate my cart? I don’t have a link and I see that my order has been prepared? I am a bit lost... 3 - First order refunded urgently so that you can benefit from free shipping. Upon refund, you explain that you did not understand our email explaining to increase your cart to 69€ in order to have free shipping. 4 - Yes, I saw that but yesterday when including my code after signing up for the newsletter I also had another product included. Why would I no longer be entitled to it? See attached photo response from us quickly: Hello, We have refunded your order and the gifts change on Fridays. Another gift will be added upon validation of your order. 5 - Thank you for the little salt added in addition to my order. However, the wrong vanilla reference was delivered to me. Instead of receiving the XXL bourbon vanilla, I received the M size Bourbon. Can I return it to receive the correct reference please? 6 - Second email at the end of the day: Unless I am mistaken, I have not received a response to my email. There was an error in the order and I did not receive the ordered vanilla. 7 - Response from us: Your request has been taken into account but your email was sent 22 hours ago. We will get back to you as soon as we have the solution please. 8 - Mea Culpa error in order preparation solution from David Vanilla: RECEIVED GIFTED BOURBON VANILLA PURCHASED BOURBON VANILLA worth 29.99€ refunded. 9 - To the email explaining that our gifts cost us very little, I take matters into my own hands and ask you to move on. 10 - To your response: Rest assured that I absolutely did not intend to come back to you. A nice slacker who makes his money on exotic products and doesn’t even know how to prepare an order. CONCLUSION: You can’t please everyone. I sense a lot of jealousy and hatred in your words. Good luck to you,

So you too, move on and go to real professionals who are not just spice traders. To whom it may concern.

move on.

were not gifts because they cost him absolutely nothing, responding to real customer expectations (even if it’s just by sending the correct item at his expense) would undoubtedly be more professional, he told me to