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Rating: 5 out of 5
Always impeccable.
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Customer reviews of DavidVanille.com – Spice Hunter
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 20 697 published reviews
Summary of reviews
The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Excellent products, very reasonable prices, very good customer service.
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Rating: 4 out of 5
great
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Rating: 5 out of 5
Quality products and well packaged, fast delivery. I will reorder without any worries and recommend the site to my friends.
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Rating: 5 out of 5
Very professional, fast and well-packaged delivery. The products look great but haven't tried yet
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Rating: 5 out of 5
Always a pleasure to receive these quality products...
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Rating: 5 out of 5
High-quality products, origins and properties are well detailed, packaging is perfect. The site offers many promotions and gifts are given based on the order amount. David Vanille does not take us for fools!
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Rating: 5 out of 5
Quality customer service
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Rating: 5 out of 5
Very nice website with lots of explanations, ideas for using spices. I highly recommend this site!!
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Serious and fast seller
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Rating: 5 out of 5
Well-made site with descriptions of spices, origin, possible uses...
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Rating: 5 out of 5
Readable and pleasant website to browse. Very serious follow-up of the order. It's very nice to see passionate people. It's pure happiness, I can't wait to test the products.
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Rating: 5 out of 5
Perfect! From order to reception!
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Beautiful vanilla pods. A greasy shipment
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Rating: 5 out of 5
Perfect!
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Rating: 5 out of 5
Very serious site.. as soon as your order is placed, you receive an SMS and a photo of your order.. the package is impeccable. Always satisfied...
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Rating: 5 out of 5
Quality products, SMS with photos during shipping, fast arrival and half of what was in the package was free. I see it hard to do better to retain a customer.
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Rating: 5 out of 5
Order received very quickly. Vanilla that smells very good and of good quality.
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Rating: 5 out of 5
Great site!
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Rating: 5 out of 5
I tried to place an order again after a bad experience with non-delivery. This time very happy. Fast delivery, well-packaged parcel, very neat packaging and some gifts for which I thank you. Beautiful vanilla pods of high quality. A big thank you.
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Rating: 5 out of 5
Products of very high quality. Well preserved and packaged. Packages respected. I just find the packages a bit too small for the price. Otherwise, great site that I highly recommend.
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Rating: 5 out of 5
Top-notch. I recommend David Vanille.
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Rating: 5 out of 5
Super shipping follow-up, a bit of a delay but notified on the phone and perfect product packaging, nothing to complain about. I recommend this merchant site which is really very good.
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Rating: 5 out of 5
Very good follow-up, well-packaged parcel
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Rating: 1 out of 5
I placed an order of €132 at David Vanille. Upon receipt, 50 vanilla pods were missing. This is a very uncomfortable situation because I have no proof of this absence other than my sincerity. I immediately wrote to DavidVanille to report the problem. I reproduce verbatim their final response: 'Hello, Impossible because of internal videos and photos. We cannot change the mindset of fraudulent customers.' I do not dispute the fact that at the time of the video and internal photos, the vanilla was indeed present. This does not prove that it was still there at the time of the package closure. And in any case, it was not present in the package upon arrival. So, not only did I not receive the paid vanilla, but I am also insulted. This insinuation of being a fraudulent customer is deeply insulting and has really hurt me. I will certainly not forget this affront, which is all the more regrettable because the delivered products are of good quality.
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Response from DavidVanille.com – Spice Hunter
Madam, We have spoken to you several times on the phone and finally by email. Your order was sent by DHL instead of Mondial Relay to have it before the holidays. The MMS sent clearly shows the 50 Bourbon Vanilla pods in batches of 10. Our internal cameras clearly show the package being placed in your parcel and sealed without theft. You clearly specified that the package arrived intact. We have checked, controlled, and quickly understood the issue. Best regards.
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Rating: 4 out of 5
Very little to say about the service: fast, efficient. Only downside: not specifying the reason for the promotion on the beans.
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Rating: 5 out of 5
I am delighted with my order placed on DavidVanille, shipped very quickly, signed package, I would order again without hesitation on this site.
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Rating: 4 out of 5
Fast delivery. Impeccable product packaging. The quality of the products seems to be there. Thank you
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Rating: 5 out of 5
super site with very good quality and super fast shipping
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Rating: 5 out of 5
Great
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Rating: 5 out of 5
Hello, I heard about you while talking to my physiotherapist who cooks a lot, he wanted vanilla pods. So I went to your site, everything looks tempting, I had a hard time choosing but I'm very happy with my products, I even gifted some to my nephew for him to cook, so see you soon, have a good New Year's Eve, take care of yourself.
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Rating: 3 out of 5
Perfect navigation on the site, fast delivery even just before Christmas, extremely disappointed by the 'intense' vanilla powder. The other products meet my expectations.
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Rating: 5 out of 5
Fully satisfied with my order, from the site to the delivery everything is very professional.
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Rating: 5 out of 5
Perfect.
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Rating: 5 out of 5
Very happy with the first order. Nice discovery
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Rating: 5 out of 5
Pleasant and functional site, perfect packaging, fast delivery and little gifts in addition, I haven't tested the products yet.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Good product I recommend
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