The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Hello,
We had seen many positive reviews so we decided to order.
We ordered 100 pods, the pods are very well packed in airtight bags.
They have a lot of seeds but I am disappointed because in cakes, desserts we do not feel the taste of vanilla, it's really a shame because that's all that gives flavor in desserts.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2024
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2024
It's a shame that home delivery is so expensive.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/12/2023
The customer service!!! No item received corresponds to the order! Either product error or packaging error. In short, total nonsense!
Translated reviews
Response from DavidVanille.com – Spice Hunter
Hello, We replied to you by email and you received a refund of €7.89 due to the team's error on another salt, Mea Culpa. Each packaging is visible on the product sheet in the packaging section at the top of the page. The DDMs are visible on the product sheet and the label of our products. For your question: Would you be in a balance sheet situation to 'clear' what remains without taking into account the orders received? I work on very wide hours and we take care of each order. It is 9:15 PM, a Friday night and I am closing the evening with your bitter question. Rather than getting angry, my response will be quite frank and massive, please do not order from us anymore. We are willing to apologize, learn from our small mistakes (salt inversion and refund) but I refuse the contempt and baseness of your question, that does not pass. Have a very nice year 2024. Best regards, David
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2024
Easy navigation and speed in handling and delivery.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2024
Not a single item received was in accordance with the order! Product error AND format error (for example: 4 bags of 200g replaced by 32 bags of 25g!, 1 bag of 50g replaced by 5 bags of 10g....)
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/01/2024
-
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2024
One of the best suppliers in terms of quality
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2024
Quite easy to use.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/01/2024
First order on the site and everything went well. Fast delivery. Happy with the purchased products. I will order again without any problem.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2024
Very clear site with advice
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2023
Fast shipping and super packaging.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/12/2023
Package did not arrive
Contacted support 3 times without success
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/12/2023
It's a shame not to send photos of the order being prepared anymore.
I don't like the packaging of some spices in pouches that can't be resealed.
Fortunately, the quality is always there, but I am disappointed with your 'new products'
Translated reviews
Response from DavidVanille.com – Spice Hunter
Hello Dominique,
We now send photos by email and have just finalized the system today.
The new packaging has been implemented to reduce plastic use (3 times lighter in 100g format (4x25g for example) and 12 times lighter with the first variation.
Thank you for your understanding.
Looking forward,
David
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2023
Fast delivery and quality products. At least for the vanilla I bought.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2023
Very good site, fast and careful shipping.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2023
Diversified site. For vanilla, poor visibility on the thickness of the pods.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2023
Fast order and delivery. No problem.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/12/2023
Complete order but one bag of ground coriander was torn, little loss of powder and the quality still seems good so no follow-up needed.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2023
David vanilla is a serious site, the products are of quality, no problems. The delivery is ultra-fast. The only downside, but this is for the team, is that it is over-packaged. When ordering 150g of curry, you receive 3 small plastic bags of 50. Same for hibiscus flowers (Bissap). It's a shame.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2023
Excellent quality/price ratio for the majority of products. Fast and careful delivery. One downside is the cashews that lack flavor.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2023
This may seem strange, yet I take away 1 star from a perfect order in every way due to customer follow-up being too pushy in my opinion: between registration and order tracking, there were 10 follow-up emails in 2 days, that's a lot.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2023
I recommend!!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2023
Easy navigation. Fast delivery. Very well packaged. All the
Products present and intact
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2023
The product is of very high quality.
However, I would have liked to have more information about the conditions of the employees and farmers.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2023
Not very simple as there are several destinations for vanilla
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/11/2023
Hello
The wild red pepper Voatsiperifery (100 g) is missing.
It is impossible for me to contact you via my customer account
Translated reviews
Response from DavidVanille.com – Spice Hunter
Hello,
A simple call to 03 74 47 00 17 or email to [email protected] would have been desirable.
We will check if the reference is missing and get back to you.
1/5 for this reason?
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2023
Good product
Advertising sent too often
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2023
Hello,
I found the vanilla pods very well packaged, the delay is good but the pods seem a bit dry and not very filled. The quality
price ratio is compliant but nothing more.
Best regards.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/11/2023
Delivery on December 1, 2023, everything is perfect as always except for a packet of genmaicha tea with a best before date of 31/12/2023. Even if it's 'preferably before', it's a gift for Christmas and it's a bit awkward. The person who will receive it might think I've had this at home for ages... In any case, I think this product has been in stock for some time at David Vanille, (all other products have dates ranging from December 2024 to December 2026...) I hope this is an error and that it won't happen again because the products received so far have always been of excellent quality.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2023
The products are of quality but it's a shame that the teas are packaged in 50g bags.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2023
Everything is very good except for the CBD which, in my opinion, had a drying issue or something else but is dark brown and has a somewhat unpleasant bitterness for me. The delivery was fast and well packaged.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2023
Good navigation on the site
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/11/2023
Hello, I have already expressed my dissatisfaction by email, but I will repeat it here. After a few perfect orders, the last one extremely disappointed me. In one of the vanilla flake bags, there was a large hair... without a doubt... see numerous photos. In return, you offered me a credit on this product... and when I send the photos as proof, no response... for sure I will not order from you again.
Translated reviews
Response from DavidVanille.com – Spice Hunter
Hello, We replied to you the same day just 45 minutes after your email (response - 29.11.2023 - 11:35). Our employees wear caps and blouses in our workshops in Uganda (vanilla cuts). Unfortunately, a hair was found in your package. I therefore offered to give you a credit on this bag while apologizing. All our batches are checked 3 to 5 times on site, 2 to 3 times in the workshop. This type of issue happens rarely. Meanwhile, we have not received any response to the one we sent you urgently. What response would you have liked? Best regards, David Vanilla
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/11/2023
Very disappointed not to have received samples or a small gift like I did with my first order which I appreciated, especially for an amount like that.
Translated reviews
Response from DavidVanille.com – Spice Hunter
Hello Frédérique, You benefited from a 10% discount thanks to a promo code but also from FREE shipping. At the same time, you accumulated 5% of your cart on your loyalty account for your next order. We no longer send gifts because many customers were not satisfied with them. The new loyalty program allows us to thank our customers' loyalty but especially to let them choose a pleasure gift for the next order. You just need to convert your balance in your customer area to benefit from it. We do our best for our customers but must remain profitable to continue the adventure. Thank you for your understanding. Looking forward to it, David
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/11/2023
Very good but packaging much too large compared to the size of the product.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2023
Always top quality spices, the only downside on this order was a delivery delay due to a repackaging by the Post, the package having been damaged. The box was far too light and probably did not withstand the careless handling (we know it) of the different providers! Nothing was missing except maybe if there was a gift!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2023
Clear site, easy to use.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2023
your site is very good
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2023
All products are of very good quality, nothing to complain about.... I am disappointed that this is not a first order... I was expecting the little gift... apparently Himalayan salt... and NOTHING received compared to others... Here I wanted to express myself about this fact
Translated reviews
We use cookies for audience measurement and improving user experience.
English 