The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
I ordered 100 pods, and 90 have a mediocre size! They are all small and dry! They look like twigs
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Response from DavidVanille.com – Spice Hunter
Hello Céline,
I have taken note of your review on the Avis Garanti site and I am sorry that you are not entirely satisfied with the Lac Victoria vanilla.
This is a vanilla with powerful aromas, ideal for flavoring your preparations, especially when infused in milk or in desserts.
As indicated on our site, this is a dry vanilla, resulting from its maturity and a long aging process, which allows it to develop its aromas.
To fully enjoy these pods and regain a softer texture, you can place them in a jar with a bit of rum. Within about ten days, they will rehydrate, develop their volume and flexibility, and allow you to use them more easily, getting closer to your expected feeling of a classic vanilla pod.
If you want a fatter and softer vanilla, you can direct your choices towards Madagascar Bourbon vanilla or Uganda Black Ebony vanilla, which have a higher moisture content and a more oily texture, more in line with the image one has of a soft vanilla.
However, we want to assure you that Lac Victoria vanilla remains a very beautiful vanilla, and you will not be disappointed by the strength of its aroma when you use it in infusion or in your preparations.
We remain at your disposal.
The entire David Vanille team joins me in wishing you a very happy 2026.
Best regards,
Isabelle
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DANIEL B.
Rating: 4 out of 5
following a purchase from 16/11/2025
Very giant
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Audrey A.
Rating: 1 out of 5
following a purchase from 15/11/2025
I received my package with 1 vanilla pod missing in two bags (9 pods instead of 10) after contacting David Vanille, no commercial discount was accepted, I am disappointed with the after-sales service.
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Richard F.
Rating: 1 out of 5
following a purchase from 15/11/2025
Misleading photo showing whole cashews and I received broken cashews
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Response from DavidVanille.com – Spice Hunter
Hello Richard.
Our product sheet clearly states that these are broken cashews, and that is precisely what we shipped to you.
If you thought you would receive whole cashews, I understand your disappointment, but the description on our site was very explicit on this point.
Best regards.
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Michael L.
Rating: 3 out of 5
following a purchase from 15/11/2025
Unfortunately, I did not receive the "gifted" vanilla pods.
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Zineb B.
Rating: 1 out of 5
following a purchase from 13/11/2025
An item was missing, I was told it's not possible, and another one opened in the package, and I was told it's weird, it's never happened, as if I were a liar. I think I won't order from you again.
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Lydie C.
Rating: 4 out of 5
following a purchase from 15/11/2025
Packaging unclear on the site.
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Jacqueline B.
Rating: 4 out of 5
following a purchase from 13/11/2025
I haven't tried the spices. I expected the vanilla pods to be bigger. But given the price, I don't regret my order.
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Sophie C.
Rating: 3 out of 5
following a purchase from 12/11/2025
Certainly the prices are attractive for vanilla pods but the quality is mediocre. I ordered Tahitensis vanilla and received pods as hard as wood and very low in seeds. The other vanilla ordered (Bourbon Gold) is softer, fragrant but lacks flavor. In short, I am very disappointed with the vanilla. On the other hand, the Moroccan mint tea is excellent! In conclusion, for vanilla, there is no secret: if you want quality, you have to pay the price.
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Josiane R.
Rating: 3 out of 5
following a purchase from 15/11/2025
I was not satisfied with my last order regarding the Ugandan vanilla whose pods were all dry, I was already told that it was normal, these pods are drier than others from different origins, however I had already ordered this type of vanilla and it was not of this quality. The last ones are really tasteless. Here is my disappointment. The 10 pods as a gift are identical so hardly usable
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Response from DavidVanille.com – Spice Hunter
Hello,
To be perfectly clear: the Brown Vanilla Lac Victoria from Uganda is naturally dry and less fleshy, as explicitly stated on our site.
Pods sometimes cracked or curved = sign of mature harvest.
Dry texture = normal for this entry-level vanilla.
Aromas fully released only after rehydration.
Best regards
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Sophie G.
Rating: 4 out of 5
following a purchase from 14/11/2025
The spices are very good, however the plastic bags are not practical, before they were resealable and now once opened they fly everywhere. Please return to your old packaging as I don't have enough containers for all the varieties... One downside is that a minimum order is required. I would like to order more often when I finish rather than stock up just in case.
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bourdim E.
Rating: 3 out of 5
following a purchase from 11/11/2025
Unfortunately, I came across a pack of vanilla that was too dry.
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SYLVIANE P.
Rating: 4 out of 5
following a purchase from 09/11/2025
Very good products, excellent vanilla, I often recommend to friends.
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aude L.
Rating: 4 out of 5
following a purchase from 09/11/2025
Good value for money.
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Anne-Marie M.
Rating: 4 out of 5
following a purchase from 09/11/2025
Spices meet expectations as usual, which is why I repeat my orders.
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Amélie V.
Rating: 4 out of 5
following a purchase from 08/11/2025
Everything was very well packaged and of great quality
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Cecile T.
Rating: 4 out of 5
following a purchase from 08/11/2025
Very good products. Great value for money with the promotions.
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sandra T.
Rating: 4 out of 5
following a purchase from 08/11/2025
Quality products, however unreliable delivery service
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JEAN CHARLES T.
Rating: 4 out of 5
following a purchase from 07/11/2025
Quality Product Quality Delivery Tired of having vanilla pods as a gift
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Véronique R.
Rating: 3 out of 5
following a purchase from 07/11/2025
Don't believe their customers when they claim that the order arrived incomplete, despite 6 years of smooth collaboration
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Véronique C.
Rating: 4 out of 5
following a purchase from 07/11/2025
Excellent value for money.
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Cathie S.
Rating: 4 out of 5
following a purchase from 08/11/2025
Products matching my expectations. Fast delivery. Perfect
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Cécile D.
Rating: 4 out of 5
following a purchase from 08/11/2025
Everything went well with my order. However, some prices are a bit high considering the quantity of products.
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Jean F.
Rating: 4 out of 5
following a purchase from 07/11/2025
Disappointed with the date sugar, no taste and very little sweetness, the only disappointment in my entire order
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Fabrice P.
Rating: 4 out of 5
following a purchase from 05/11/2025
The prices and quality are on point. However, the delivery (20 days) by GLS should be improved.
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Danielle S.
Rating: 1 out of 5
following a purchase from 06/11/2025
I have never received the package
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Response from DavidVanille.com – Spice Hunter
Hello, your package has unfortunately been lost by the carrier. We have processed the refund for your order. Best regards
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Ole H.
Rating: 3 out of 5
following a purchase from 06/11/2025
The xxxl vanilla I received this time is much smaller compared to the last time I ordered. So I feel cheated this time. The taste is okay. But not like last time. I think there has been a mistake
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Jeremy D.
Rating: 3 out of 5
following a purchase from 06/11/2025
Satisfied with my order and the products. However, several calls to customer service went unanswered each time at different times of the day, which is a shame.
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Sophie T.
Rating: 1 out of 5
following a purchase from 02/11/2025
3 bags of 10 vanilla pods were missing and the gift that was supposed to come with the order. We have called customer service at least 4 times who is supposed to get back to us...
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Response from DavidVanille.com – Spice Hunter
Madam, your order was complete and compliant. The photo of all your ordered products has been provided to you.
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François Z.
Rating: 4 out of 5
following a purchase from 06/11/2025
good products, with some welcome rarities
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Marie Madeleine S.
Rating: 4 out of 5
following a purchase from 03/11/2025
I would like to stop receiving your announcements every week. Thank you
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Julien F.
Rating: 1 out of 5
following a purchase from 05/11/2025
Very disappointed by the customer service that refused to compensate me after receiving an incomplete order (delivered without the black peppers). But previous orders had always gone very well. Therefore, I do not recommend this site that is not capable of making a commercial gesture of a few euros since the total of this order was around 27 euros and not all products were missing. I will probably turn to other solutions in the future.
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Response from DavidVanille.com – Spice Hunter
Sir,
The order was complete, see our preparation photo.
We do not yield when we are certain of our traceability.
Sincerely,
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Fatouman C.
Rating: 4 out of 5
following a purchase from 03/11/2025
I am satisfied with the order at David vanilla, I recommend
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christine L.
Rating: 3 out of 5
following a purchase from 03/11/2025
I ordered almond powder by 1kg, from the USA, but no scent, tasteless, very disappointed. Different vanillas (powder, downgraded, classic)..very good. Different herbs and blends, spices very good too.
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Yvette F.
Rating: 1 out of 5
following a purchase from 01/11/2025
Very good with a lot of aroma
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Joao R.
Rating: 1 out of 5
following a purchase from 17/10/2025
Good products, but angry: supposedly free delivery, paid more than 7 euros, and additional gift if a certain amount is reached, missing from the package, even though checked during the order. I thought small businesses were more rigorous than very large ones, PFFF....Not happy, I called, and even less happy with my phone exchange...Free delivery to a relay point, living in the mountains, the nearest is 15km away, 30 round trip....anyway, not even heard. It's a shame, I feel like I've been cheated...It's sad. Certainly, it's not with my 60 euros of orders per year that I will enrich you, but knowing that my salary is only 500E/month, for me it's huge. Really disappointed, therefore I think this is my last order.
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Response from DavidVanille.com – Spice Hunter
Hello, I just checked your order and the processing by my team (telephone registration). You chose cinnamon as a gift which was well received in your order. Delivery is free to relay points for newsletter subscribers, you are not one but could have benefited from it. It is stated everywhere on our product sheets. Meanwhile, you benefited during the FRENCHDAYS from 30% off your order. We do our best for our customers, gifts, free delivery, loyalty program, referral program but we cannot offer home delivery for all orders. It is free from 99€ for France and certain European countries. Thank you for your understanding. Also, thank you for noting my response, on a Sunday, from a rigorous company and a small boss who works every day of the week 12 hours to do the best for his customers. Best regards. David
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Brigitte C.
Rating: 4 out of 5
following a purchase from 03/10/2025
Good products, beautiful vanilla
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Response from DavidVanille.com – Spice Hunter
Hello Brigitte,
Thank you very much for your positive feedback! We are delighted that you like our products and our vanilla. Your satisfaction is our priority. Please feel free to reach out to us with any questions or suggestions!
Best regards,
The David Vanilla Team
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Claude V.
Rating: 4 out of 5
following a purchase from 15/10/2025
Fast service, nothing to say about the site itself
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Response from DavidVanille.com – Spice Hunter
Hello Claude,
We sincerely thank you for your positive feedback and are delighted that you appreciated the speed of our service. Your comments about our site are valuable and motivate us to continue improving your experience. Please do not hesitate to reach out to us for any questions or suggestions.
Best regards,
David Vanille's team
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Corinne I.
Rating: 3 out of 5
following a purchase from 15/10/2025
Everything is very good. I am just disappointed with GLS who delivered my package to another relay further away and on top of that I received a rude welcome. If you could resolve this relay change issue without notifying us, thank you.
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Response from DavidVanille.com – Spice Hunter
Hello Corinne,
Thank you for your feedback and we are glad that you appreciated our site. We take note of your disappointment regarding the delivery with GLS and we will strive to pass on your comments in order to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The David Vanille team
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Maria Eugênia G.
Rating: 1 out of 5
following a purchase from 10/10/2025
My parcel was not delivered to the indicated relay. I sent several messages to report this problem without any response from customer service
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Response from DavidVanille.com – Spice Hunter
Madam,
You contacted us yesterday at 8:56 PM only, I stopped working at 8 PM.
My day started at 5 AM where I manage orders and then from 7:30-8 AM the customer service.
In the meantime, I managed emergencies and included you in my morning priorities.
The parcel is reported delivered by the relay. My team will contact our carrier to get back to you.
Thank you for your understanding.
Best regards,
David
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