Customer reviews of DavidVanille.com – Spice Hunter

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/07/2023 à 16h23 following a purchase from 28/06/2023

Fast and careful shipping, quality products at an interesting price. I recommend!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/07/2023 à 16h08 following a purchase from 28/06/2023

Excellent service, very happy.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/07/2023 à 15h47 following a purchase from 28/06/2023

Perfect, very fast.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 13/07/2023 à 14h04 following a purchase from 28/06/2023

Disappointed, received only half of my order, I had to claim the other half a few days later, not a word of apology, not a commercial gesture. A customer for several years, I find the quality of services really declining unfortunately.

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Response from DavidVanille.com – Spice Hunter Published on 24/07/2023

Hello Arthur, Fanny called all our customers who ordered 1kg of downgraded vanilla to explain that there was an error in the shipment. The error was sending 5 packets of 100g instead of 10 x 100g. We informed our customers as soon as we saw the error and ensured a quick correction of this error via the shipment of the bags by colissimo or DHL depending on the areas. During sales, we are understaffed to maintain our margins. At my level, despite very long working hours of over 15 hours, I cannot manage everything. Mea Culpa. Please excuse us again for this error. Thank you for your understanding, Best regards, David

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Acheteur Vérifié

Rating: 5 out of 5

Published on 13/07/2023 à 13h46 following a purchase from 27/06/2023

Very good quality. Order received quickly.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/07/2023 à 21h55 following a purchase from 31/05/2023

Package arrived quickly, everything was well packaged. I knew some products but had never used them. I tested a few and I am really not disappointed. Very good products. I recommend.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/07/2023 à 16h57 following a purchase from 26/06/2023

Always so fast in delivery and top-notch products!!! This time it was infusions and various teas... A real treat and super quality! Thank you Devis Vanille.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 12/07/2023 à 15h47 following a purchase from 16/06/2023

If all sites could take care of packaging like you do, it would be great! (sms with photos of the package)

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/07/2023 à 14h54 following a purchase from 25/06/2023

Very good product and fast delivery.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/07/2023 à 14h18 following a purchase from 25/06/2023

Perfect, fast delivery, I ordered downgraded vanilla and I am absolutely satisfied! I recommend 100%.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/07/2023 à 14h07 following a purchase from 23/06/2023

I didn't know this site at first, I was skeptical, I followed the reviews and placed my order. The delivery is fast, the products are well presented. We find the details of each product. So far, I have tested the vanilla and I am happy with it.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 11/07/2023 à 11h31 following a purchase from 09/06/2023

Good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 11/07/2023 à 11h02 following a purchase from 15/06/2023

Products of very good quality. And on top of that, there is a gift. It's great, I recommend it.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/07/2023 à 16h19 following a purchase from 09/06/2023

Serious site, fast and careful shipping.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/07/2023 à 16h01 following a purchase from 12/06/2023

Fast delivery ... I recommend
Inside the package ... surprise ... 1 gift
Thank you again

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Acheteur Vérifié

Rating: 5 out of 5

Published on 10/07/2023 à 14h09 following a purchase from 14/06/2023

As usual, great quality of products
Bravo

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/07/2023 à 14h25 following a purchase from 20/06/2023

Top customer service! There is a real interest in customer satisfaction. The products are of quality and conform to the information written on the site. Very well-stocked site; I will certainly recommend on this site

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Acheteur Vérifié

Rating: 5 out of 5

Published on 09/07/2023 à 13h21 following a purchase from 12/06/2023

The flavors to discover are very detailed, it's great

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/07/2023 à 12h57 following a purchase from 22/06/2023

As always, I am delighted to order on this site. It allows me to have great products even in Germany. And the packages are always very well taken care of with all the information regarding tracking.
The products are of super quality and very affordable.
Really thank you. The whole family is happy.
My 9-month-old granddaughter loves the curry from Nepal.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/07/2023 à 12h19 following a purchase from 10/06/2023

Carefully packaged order, fast and well wrapped! Good products!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 08/07/2023 à 12h03 following a purchase from 11/06/2023

Good products and quick order processing

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/07/2023 à 18h12 following a purchase from 22/06/2023

Vanilla of very good quality
Fast shipping, never disappointed

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Acheteur Vérifié

Rating: 5 out of 5

Published on 07/07/2023 à 11h31 following a purchase from 21/06/2023

Very good product.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 06/07/2023 à 16h18 following a purchase from 20/06/2023

Perfect, very good value for money

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/07/2023 à 17h19 following a purchase from 20/06/2023

Super fast and super quality vanilla and not expensive, I recommend you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/07/2023 à 14h45 following a purchase from 19/06/2023

very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/07/2023 à 14h03 following a purchase from 19/06/2023

fast delivery, good products & advice

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/07/2023 à 14h50 following a purchase from 16/06/2023

Only happiness for the pleasure of the senses

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/07/2023 à 14h34 following a purchase from 17/06/2023

The site of temptation. Large selection of excellent quality products.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/07/2023 à 14h00 following a purchase from 17/06/2023

I simply replaced my entire spice drawer with David Vanilla's.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/07/2023 à 13h49 following a purchase from 16/06/2023

Received quickly

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/07/2023 à 10h48 following a purchase from 08/06/2023

very good. well packaged, arrived quickly

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/07/2023 à 11h58 following a purchase from 06/06/2023

serious and professional, good product

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/07/2023 à 10h39 following a purchase from 07/06/2023

Very happy with my purchases. Very serious, quality products at a very reasonable price.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/07/2023 à 09h51 following a purchase from 16/06/2023

simple, clear.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/07/2023 à 17h23 following a purchase from 02/06/2023

The site is well designed. The choice of products is very satisfactory and there are always new items. The delivery is fast and the package is well taken care of.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/07/2023 à 13h19 following a purchase from 06/06/2023

Very large selection, Beautiful quality of products.

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Acheteur Vérifié

Rating: 3 out of 5

Published on 01/07/2023 à 17h25 following a purchase from 30/04/2023

Hello, During my last order, I received a bag where all the vanilla pods were moldy. I reported it, but no response since. I am a bit disappointed not to have had a response from you. I am considering not placing new orders with you.

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Response from DavidVanille.com – Spice Hunter Published on 01/07/2023

Hello Martine,
On the December order, it is clearly stated on the package to "take the pods out of the sachet and put them in a base of alcohol". It was about fresh vanilla from the last harvest and it is essential to follow this advice to preserve them.
Thank you for your understanding,
Best regards,
David

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/07/2023 à 12h26 following a purchase from 04/06/2023

Excellent site, impeccable delivery, the vanilla is very good, even downgraded. I highly recommend. Kim

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Acheteur Vérifié

Rating: 5 out of 5

Published on 01/07/2023 à 12h20 following a purchase from 15/06/2023

Order received quickly. Careful packaging. The quality of the spices is top, I recommend you 100%.

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