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Rating: 5 out of 5
Perfect as always
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Customer reviews of DavidVanille.com – Spice Hunter
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 20 697 published reviews
Summary of reviews
The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
The site is clear and the explanations of each product are very convincing, fast delivery and thank you again for the commercial gesture
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Rating: 5 out of 5
Very attractive site, products highlighted and information on the origin. Great variety of exceptional products
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Rating: 5 out of 5
Perfect, great photo of the shipment of the items.
Impeccable service, items carefully packaged, I recommend
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Impeccable service, items carefully packaged, I recommend
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Rating: 5 out of 5
As usual, very good products, well packaged, I simply recommend
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Rating: 5 out of 5
Fast service and delivery, perfect
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Rating: 1 out of 5
I am currently experiencing major issues with customer service for a simple refund of moldy herbs de Provence. Currently, they are no longer responding after asking me to send the unfit product back at my expense.
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Response from DavidVanille.com – Spice Hunter
Hello,
You have had the package since July 2021 and we do not know how it has been stored. We have checked the batch on numerous orders and everything is in order. The purpose of the return is to verify what may have developed this mold.
Also, it is impossible to make a refund to your account on an order that is 15 months old via our system.
A return of the same reference can be made as soon as we receive your bag with 10 FREE vanilla pods to cover the shipping costs you will pay for this return.
Return address:
DAVID VANILLE
3 rue Maréchal Foch
10270 Lusigny sur Barse
Thank you for your understanding,
Best regards,
The David Vanille team
You have had the package since July 2021 and we do not know how it has been stored. We have checked the batch on numerous orders and everything is in order. The purpose of the return is to verify what may have developed this mold.
Also, it is impossible to make a refund to your account on an order that is 15 months old via our system.
A return of the same reference can be made as soon as we receive your bag with 10 FREE vanilla pods to cover the shipping costs you will pay for this return.
Return address:
DAVID VANILLE
3 rue Maréchal Foch
10270 Lusigny sur Barse
Thank you for your understanding,
Best regards,
The David Vanille team
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Rating: 5 out of 5
Great site
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Rating: 5 out of 5
Always very good products, we are never disappointed.
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Rating: 5 out of 5
This is my second order and not the last, I will be giving some for Christmas, I sterilize a lot in jars so I pay attention to what I put inside and I am very satisfied. I recommend for the products and the professionalism of the company. Always attentive, with rare kindness.
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Rating: 5 out of 5
Efficiency and speed
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Rating: 5 out of 5
Excellent customer experience. Never disappointed.
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Rating: 5 out of 5
A Super site to keep everything is perfect delivery Serious contact a big congratulations don't change anything. For me, I will always order your products..and I recommend the site to my daughter who loves your products..
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Rating: 5 out of 5
Very fast and careful delivery, well-packaged products, can't wait to cook with
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Rating: 5 out of 5
Very pleasant and clear site.
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Rating: 5 out of 5
Very satisfied with my purchase. The pods seem to be of good quality compared to those I used to buy in the supermarket. Fast delivery. Very responsive customer service when you ask a question… In summary, I will not hesitate to reorder from David vanilla!!!
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Rating: 5 out of 5
Excellent, very good contact as soon as the order is prepared, you receive a SMS, you really feel the quality of service, the feeling of being an important customer, which is very rare and all the more appreciated! A delivery issue due to Mondial relay but I sent a text and was called back within 5 minutes!
And very well-prepared package, with a little gift. For the quality of the spices, I haven't had the time to use the pods yet, but just by the smell, the promise is there!
Thank you very much David Vanilla!
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And very well-prepared package, with a little gift. For the quality of the spices, I haven't had the time to use the pods yet, but just by the smell, the promise is there!
Thank you very much David Vanilla!
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Rating: 5 out of 5
very good for all product presentations
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Rating: 5 out of 5
Fast delivery, well-packaged products, attentive follow-up (sending the order in photo before shipping) and professional! I recommend :)
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Rating: 5 out of 5
Everything went very well. Quality products, I recommend
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Rating: 5 out of 5
The products, the quality are top-notch.
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Rating: 5 out of 5
Perfect
Great choice of products
Very good quality products
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Great choice of products
Very good quality products
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Rating: 5 out of 5
Quality product
fast delivery
very good
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fast delivery
very good
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Rating: 5 out of 5
After a long wait, I finally received my order. Everything is very well packaged.
A big thank you for the follow-up and the compensation for the unusual wait.
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A big thank you for the follow-up and the compensation for the unusual wait.
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Rating: 5 out of 5
Fast, well-made site in one word EFFICIENT.
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Rating: 5 out of 5
Hello
I had left a little comment asking for empty bags, to be able to introduce my spices to my friends, but they were not included in my order.....too bad
Best regards
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I had left a little comment asking for empty bags, to be able to introduce my spices to my friends, but they were not included in my order.....too bad
Best regards
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Rating: 5 out of 5
Great!
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Rating: 5 out of 5
Playful site, beautiful varieties of products
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Rating: 5 out of 5
Super products, order of 10 vanilla pods, what a scent
And thank you for your gift slipped into my package. Looking forward to it David
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And thank you for your gift slipped into my package. Looking forward to it David
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Rating: 5 out of 5
Very clear and fast site
David
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David
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Rating: 5 out of 5
Impeccable quality-price ratio.
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Rating: 5 out of 5
Always so happy! Fragrant and quality spices. And always a quick response when you have a question
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Rating: 5 out of 5
very good products, extremely soft and fragrant vanilla.
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Rating: 5 out of 5
Top notch, David has become my regular and official supplier for my spices...
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Rating: 5 out of 5
First order. Clear site, well-explained products and a wide choice. The vanilla pods meet my expectations in terms of both fragrance and freshness of the product. Good order tracking except for Mondial Relay which did not notify me of the arrival of my package at the collection point. I had to call several times before retrieving it. Despite this small issue, I can only recommend your site.
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Rating: 5 out of 5
Order shipped quickly. Quality vanilla at an affordable price
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Rating: 5 out of 5
Everything is perfect, a big downside on the dog sauce, it's the first time an item is really below the quality of everything I have ordered
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Rating: 5 out of 5
Good products, fast, careful shipping. Impeccable tracking. With a little gift that is nice. This was my first order but not the last.
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Rating: 5 out of 5
Just perfect. Fast shipping and good communication!
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Rating: 5 out of 5
Totally satisfied! very well-informed site and serving as a practical guide in the knowledge of products. Ease of ordering and delivery. Excellent products and the possibility of buying quality according to the budget you want to spend.
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