English 
J
Rating: 3 out of 5
Good
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Customer reviews of DavidVanille.com – Spice Hunter
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 20 691 published reviews
Summary of reviews
The store consistently delivers fast delivery and careful packaging, ensuring orders arrive quickly and in good condition. Customers highlight a broad and varied selection, with many praising the authentic flavors of the spices and the superb fragrance of vanillas, peppers, and pralines. Product quality is repeatedly emphasized across multiple categories, with mentions of excellent quality, top-tier packaging containers, and reliable, repeatable results in cooking. The overall experience is described as friendly and efficient, with happy customers returning for repeat orders and noting favorable prices and value.
Reviews 1 and 3 stars
Reset filtersD
Rating: 1 out of 5
I am very satisfied with the quality of your products and the seriousness of the deliveries. I recommend you to my friends.
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J
Rating: 3 out of 5
I bought vanilla on sale but I find it quite dry, it should have been specified that it was anti-waste I think. The rest of the order is good! Thank you
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M
Rating: 3 out of 5
There were mushrooms on the downgraded vanillas. I threw them away.
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L
Rating: 1 out of 5
I would not be happy with the products. The pods were dry and I ordered vanilla caviar which was more like vanilla powder than caviar.
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Response from DavidVanille.com – Spice Hunter
Hello Léa,
Thank you for your order and your support.
We have taken note of your message left on the Avis Garantis site.
You chose Lac Victoria vanilla, which is a dry vanilla. As indicated in the product description on our site, this vanilla is distinguished by its powerful aromatic notes, ideal for flavoring delicate preparations, especially when infused in milk to make desserts or creams. The pods are fine, elegant, and allow for the release of subtle aromas.
If you scroll down the product sheet, you will find all the additional information regarding this vanilla, including storage and usage tips.
For preparations requiring a fatter and softer vanilla, we recommend Madagascar Bourbon vanilla or Uganda Black Ebony vanilla. These pods have a more oily texture, a higher moisture content, and are softer, making it easier to extract the seeds.
Furthermore, regarding vanilla caviar, it is composed solely of vanilla seeds, while vanilla powder is obtained by completely grinding the pod. Vanillin is mainly found in the pod's shell, not just in the seeds, which explains the difference in aromatic strength between caviar and powder.
We are sorry that Lac Victoria vanilla does not fully meet your expectations. As with any vanilla, it is important to choose your pod according to the intended use; do not hesitate to store it in a jar with a bit of rum to regain its softness and develop its volume.
Thank you very much for your understanding.
The entire David Vanille team joins me in wishing you a very happy 2026.
Best regards,
Isabelle
Thank you for your order and your support.
We have taken note of your message left on the Avis Garantis site.
You chose Lac Victoria vanilla, which is a dry vanilla. As indicated in the product description on our site, this vanilla is distinguished by its powerful aromatic notes, ideal for flavoring delicate preparations, especially when infused in milk to make desserts or creams. The pods are fine, elegant, and allow for the release of subtle aromas.
If you scroll down the product sheet, you will find all the additional information regarding this vanilla, including storage and usage tips.
For preparations requiring a fatter and softer vanilla, we recommend Madagascar Bourbon vanilla or Uganda Black Ebony vanilla. These pods have a more oily texture, a higher moisture content, and are softer, making it easier to extract the seeds.
Furthermore, regarding vanilla caviar, it is composed solely of vanilla seeds, while vanilla powder is obtained by completely grinding the pod. Vanillin is mainly found in the pod's shell, not just in the seeds, which explains the difference in aromatic strength between caviar and powder.
We are sorry that Lac Victoria vanilla does not fully meet your expectations. As with any vanilla, it is important to choose your pod according to the intended use; do not hesitate to store it in a jar with a bit of rum to regain its softness and develop its volume.
Thank you very much for your understanding.
The entire David Vanille team joins me in wishing you a very happy 2026.
Best regards,
Isabelle
F
Rating: 1 out of 5
Excellent products
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Response from DavidVanille.com – Spice Hunter
Hello Annie,
Thank you for your order and your support.
I also thank you for leaving us a very positive review, a sign of your satisfaction.
However, we noticed that you gave a rating of 1, which corresponds to dissatisfaction. I would like to send you a modification of the review so that you can adjust your rating according to your real feeling. For your information, the rating is generally as follows: 1 = not at all satisfied, 4 or 5 = satisfied or very satisfied.
This modification will allow us to avoid your positive review being penalized by a bad rating.
Thank you very much for your understanding.
I take this opportunity to present, on behalf of the entire David Vanille team, our best wishes for 2026.
Best regards,
Isabelle
Thank you for your order and your support.
I also thank you for leaving us a very positive review, a sign of your satisfaction.
However, we noticed that you gave a rating of 1, which corresponds to dissatisfaction. I would like to send you a modification of the review so that you can adjust your rating according to your real feeling. For your information, the rating is generally as follows: 1 = not at all satisfied, 4 or 5 = satisfied or very satisfied.
This modification will allow us to avoid your positive review being penalized by a bad rating.
Thank you very much for your understanding.
I take this opportunity to present, on behalf of the entire David Vanille team, our best wishes for 2026.
Best regards,
Isabelle
C
Rating: 1 out of 5
VERY SATISFIED
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M
Rating: 3 out of 5
Very disappointed by the sichuan pepper
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C
Rating: 1 out of 5
I ordered 100 pods, and 90 have a mediocre size! They are all small and dry! They look like twigs
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Response from DavidVanille.com – Spice Hunter
Hello Céline,
I have taken note of your review on the Avis Garanti site and I am sorry that you are not entirely satisfied with the Lac Victoria vanilla.
This is a vanilla with powerful aromas, ideal for flavoring your preparations, especially when infused in milk or in desserts.
As indicated on our site, this is a dry vanilla, resulting from its maturity and a long aging process, which allows it to develop its aromas.
To fully enjoy these pods and regain a softer texture, you can place them in a jar with a bit of rum. Within about ten days, they will rehydrate, develop their volume and flexibility, and allow you to use them more easily, getting closer to your expected feeling of a classic vanilla pod.
If you want a fatter and softer vanilla, you can direct your choices towards Madagascar Bourbon vanilla or Uganda Black Ebony vanilla, which have a higher moisture content and a more oily texture, more in line with the image one has of a soft vanilla.
However, we want to assure you that Lac Victoria vanilla remains a very beautiful vanilla, and you will not be disappointed by the strength of its aroma when you use it in infusion or in your preparations.
We remain at your disposal.
The entire David Vanille team joins me in wishing you a very happy 2026.
Best regards,
Isabelle
I have taken note of your review on the Avis Garanti site and I am sorry that you are not entirely satisfied with the Lac Victoria vanilla.
This is a vanilla with powerful aromas, ideal for flavoring your preparations, especially when infused in milk or in desserts.
As indicated on our site, this is a dry vanilla, resulting from its maturity and a long aging process, which allows it to develop its aromas.
To fully enjoy these pods and regain a softer texture, you can place them in a jar with a bit of rum. Within about ten days, they will rehydrate, develop their volume and flexibility, and allow you to use them more easily, getting closer to your expected feeling of a classic vanilla pod.
If you want a fatter and softer vanilla, you can direct your choices towards Madagascar Bourbon vanilla or Uganda Black Ebony vanilla, which have a higher moisture content and a more oily texture, more in line with the image one has of a soft vanilla.
However, we want to assure you that Lac Victoria vanilla remains a very beautiful vanilla, and you will not be disappointed by the strength of its aroma when you use it in infusion or in your preparations.
We remain at your disposal.
The entire David Vanille team joins me in wishing you a very happy 2026.
Best regards,
Isabelle
A
Rating: 1 out of 5
I received my package with 1 vanilla pod missing in two bags (9 pods instead of 10) after contacting David Vanille, no commercial discount was accepted, I am disappointed with the after-sales service.
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R
Rating: 1 out of 5
Misleading photo showing whole cashews and I received broken cashews
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Response from DavidVanille.com – Spice Hunter
Hello Richard.
Our product sheet clearly states that these are broken cashews, and that is precisely what we shipped to you.
If you thought you would receive whole cashews, I understand your disappointment, but the description on our site was very explicit on this point.
Best regards.
Our product sheet clearly states that these are broken cashews, and that is precisely what we shipped to you.
If you thought you would receive whole cashews, I understand your disappointment, but the description on our site was very explicit on this point.
Best regards.
M
Rating: 3 out of 5
Unfortunately, I did not receive the "gifted" vanilla pods.
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Z
Rating: 1 out of 5
An item was missing, I was told it's not possible, and another one opened in the package, and I was told it's weird, it's never happened, as if I were a liar. I think I won't order from you again.
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S
Rating: 3 out of 5
Certainly the prices are attractive for vanilla pods but the quality is mediocre. I ordered Tahitensis vanilla and received pods as hard as wood and very low in seeds. The other vanilla ordered (Bourbon Gold) is softer, fragrant but lacks flavor. In short, I am very disappointed with the vanilla. On the other hand, the Moroccan mint tea is excellent! In conclusion, for vanilla, there is no secret: if you want quality, you have to pay the price.
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J
Rating: 3 out of 5
I was not satisfied with my last order regarding the Ugandan vanilla whose pods were all dry, I was already told that it was normal, these pods are drier than others from different origins, however I had already ordered this type of vanilla and it was not of this quality. The last ones are really tasteless. Here is my disappointment. The 10 pods as a gift are identical so hardly usable
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Response from DavidVanille.com – Spice Hunter
Hello,
To be perfectly clear: the Brown Vanilla Lac Victoria from Uganda is naturally dry and less fleshy, as explicitly stated on our site.
Pods sometimes cracked or curved = sign of mature harvest.
Dry texture = normal for this entry-level vanilla.
Aromas fully released only after rehydration.
Best regards
To be perfectly clear: the Brown Vanilla Lac Victoria from Uganda is naturally dry and less fleshy, as explicitly stated on our site.
Pods sometimes cracked or curved = sign of mature harvest.
Dry texture = normal for this entry-level vanilla.
Aromas fully released only after rehydration.
Best regards
B
Rating: 3 out of 5
Unfortunately, I came across a pack of vanilla that was too dry.
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V
Rating: 3 out of 5
Don't believe their customers when they claim that the order arrived incomplete, despite 6 years of smooth collaboration
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D
Rating: 1 out of 5
I have never received the package
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Response from DavidVanille.com – Spice Hunter
Hello, your package has unfortunately been lost by the carrier. We have processed the refund for your order. Best regards
O
Rating: 3 out of 5
The xxxl vanilla I received this time is much smaller compared to the last time I ordered. So I feel cheated this time. The taste is okay. But not like last time. I think there has been a mistake
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J
Rating: 3 out of 5
Satisfied with my order and the products. However, several calls to customer service went unanswered each time at different times of the day, which is a shame.
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S
Rating: 1 out of 5
3 bags of 10 vanilla pods were missing and the gift that was supposed to come with the order. We have called customer service at least 4 times who is supposed to get back to us...
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Response from DavidVanille.com – Spice Hunter
Madam, your order was complete and compliant. The photo of all your ordered products has been provided to you.
J
Rating: 1 out of 5
Very disappointed by the customer service that refused to compensate me after receiving an incomplete order (delivered without the black peppers). But previous orders had always gone very well. Therefore, I do not recommend this site that is not capable of making a commercial gesture of a few euros since the total of this order was around 27 euros and not all products were missing. I will probably turn to other solutions in the future.
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Response from DavidVanille.com – Spice Hunter
Sir,
The order was complete, see our preparation photo.
We do not yield when we are certain of our traceability.
Sincerely,
The order was complete, see our preparation photo.
We do not yield when we are certain of our traceability.
Sincerely,
C
Rating: 3 out of 5
I ordered almond powder by 1kg, from the USA, but no scent, tasteless, very disappointed. Different vanillas (powder, downgraded, classic)..very good. Different herbs and blends, spices very good too.
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Y
Rating: 1 out of 5
Very good with a lot of aroma
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J
Rating: 1 out of 5
Good products, but angry: supposedly free delivery, paid more than 7 euros, and additional gift if a certain amount is reached, missing from the package, even though checked during the order. I thought small businesses were more rigorous than very large ones, PFFF....Not happy, I called, and even less happy with my phone exchange...Free delivery to a relay point, living in the mountains, the nearest is 15km away, 30 round trip....anyway, not even heard. It's a shame, I feel like I've been cheated...It's sad. Certainly, it's not with my 60 euros of orders per year that I will enrich you, but knowing that my salary is only 500E/month, for me it's huge. Really disappointed, therefore I think this is my last order.
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Response from DavidVanille.com – Spice Hunter
Hello, I just checked your order and the processing by my team (telephone registration). You chose cinnamon as a gift which was well received in your order. Delivery is free to relay points for newsletter subscribers, you are not one but could have benefited from it. It is stated everywhere on our product sheets. Meanwhile, you benefited during the FRENCHDAYS from 30% off your order. We do our best for our customers, gifts, free delivery, loyalty program, referral program but we cannot offer home delivery for all orders. It is free from 99€ for France and certain European countries. Thank you for your understanding. Also, thank you for noting my response, on a Sunday, from a rigorous company and a small boss who works every day of the week 12 hours to do the best for his customers. Best regards. David
C
Rating: 3 out of 5
Everything is very good. I am just disappointed with GLS who delivered my package to another relay further away and on top of that I received a rude welcome. If you could resolve this relay change issue without notifying us, thank you.
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Response from DavidVanille.com – Spice Hunter
Hello Corinne,
Thank you for your feedback and we are glad that you appreciated our site. We take note of your disappointment regarding the delivery with GLS and we will strive to pass on your comments in order to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The David Vanille team
Thank you for your feedback and we are glad that you appreciated our site. We take note of your disappointment regarding the delivery with GLS and we will strive to pass on your comments in order to improve this service. Please do not hesitate to contact us if you need further assistance.
Best regards,
The David Vanille team
M
Rating: 1 out of 5
My parcel was not delivered to the indicated relay. I sent several messages to report this problem without any response from customer service
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Response from DavidVanille.com – Spice Hunter
Madam,
You contacted us yesterday at 8:56 PM only, I stopped working at 8 PM.
My day started at 5 AM where I manage orders and then from 7:30-8 AM the customer service.
In the meantime, I managed emergencies and included you in my morning priorities.
The parcel is reported delivered by the relay. My team will contact our carrier to get back to you.
Thank you for your understanding.
Best regards,
David
You contacted us yesterday at 8:56 PM only, I stopped working at 8 PM.
My day started at 5 AM where I manage orders and then from 7:30-8 AM the customer service.
In the meantime, I managed emergencies and included you in my morning priorities.
The parcel is reported delivered by the relay. My team will contact our carrier to get back to you.
Thank you for your understanding.
Best regards,
David
P
Rating: 3 out of 5
I was rather disappointed by the quality of the products....
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Response from DavidVanille.com – Spice Hunter
Hello Philip,
Thank you for your feedback, and we are sorry to hear that the quality of the products did not meet your expectations. Your opinion is valuable, and we are committed to improving our offerings. Please feel free to share your more detailed comments to help us in our approach.
Looking forward,
David
Thank you for your feedback, and we are sorry to hear that the quality of the products did not meet your expectations. Your opinion is valuable, and we are committed to improving our offerings. Please feel free to share your more detailed comments to help us in our approach.
Looking forward,
David
V
Rating: 3 out of 5
This rating is just due to the fact that your site often freezes and goes back without stopping, making it complicated to place an order quickly
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Response from DavidVanille.com – Spice Hunter
Dear Valérie,
Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered difficulties with our site. Your feedback is valuable, and we will pass it on to our technical team to improve the smoothness of orders. We hope to provide you with a more pleasant experience during your next visit with a huge change at the beginning of 2026 ;-)
Best regards,
The David Vanille team
Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered difficulties with our site. Your feedback is valuable, and we will pass it on to our technical team to improve the smoothness of orders. We hope to provide you with a more pleasant experience during your next visit with a huge change at the beginning of 2026 ;-)
Best regards,
The David Vanille team
E
Rating: 3 out of 5
It's okay
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Response from DavidVanille.com – Spice Hunter
Hello Eric, we thank you for taking the time to share your opinion on our site "David Vanille". We are delighted that you find our offer suitable, and we would like to know your suggestions to improve your experience. Your satisfaction is essential to us.
Looking forward,
David
Looking forward,
David
C
Rating: 1 out of 5
Never received my order, I hate the idea of a relay neighbor
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G
Rating: 1 out of 5
Honestly, I am very disappointed, because I can't smell the vanilla in my recipes it's a waste of money for me and a loss of customers for you
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G
Rating: 1 out of 5
The products other than the shelled peanuts are correct
I have not been refunded the total price of the shelled peanuts as they are inedible and infested with worms
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I have not been refunded the total price of the shelled peanuts as they are inedible and infested with worms
M
Rating: 1 out of 5
I contacted customer service to report that the cashew nut pieces had a strange taste. The response I received was not appropriate.
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P
Rating: 1 out of 5
Package ordered more than 3 weeks ago, still not received
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T
Rating: 3 out of 5
I am quite disappointed with the quality of the pods but otherwise everything is perfect
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Response from DavidVanille.com – Spice Hunter
Hello Tom, The two qualities you purchased are red and brown vanillas (dry vanilla), see our two descriptions. https://www.davidvanille.com/fr/gousses-de-vanille/394-8864-vanille-bourbon-de-madagascar-l-bourbon-rouge.html#/227-quantite-10_gousses https://www.davidvanille.com/fr/gousses-de-vanille/717-vanille-brune-d-ouganda-lac-victoria-m.html We also offer black gourmet type vanilla. Thank you for your understanding. Best regards. The davidvanille.com team
F
Rating: 3 out of 5
Fast delivery. Beautiful quality of vanilla. However, I am extremely disappointed with the vanilla fragments, the photo is more than misleading, it's frankly a shame which is why my rating is lower. I don't like deception.
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Response from DavidVanille.com – Spice Hunter
Hello, The vanilla cuts mean cut, the photos posted online are from the batch. We also have a video where we present the product: https://www.davidvanille.com/fr/gousses-de-vanille/711-8117-vanille-cuts-eclats-de-vanille-declassees.html#/267-quantite-25g Best regards. The davidvanille.com team.
C
Rating: 3 out of 5
I do not recommend this site, not because of the quality of the products (I do not have enough hindsight on this subject yet), but for two important points: 1. The choice of carrier (DPD): the delivery person did not bother to come to my house, even though I had taken a specific leave to receive the package. He directly dropped the package at a relay point outside my city. From there, David Vanilla unfortunately could no longer intervene. 2. The packaging: when my friend picked up the package, it was barely taped (see photo). All the products could have been lost along the way. Fortunately, he took the time to check on site that nothing was missing.
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Response from DavidVanille.com – Spice Hunter
Dear Calypso,
Thank you for taking the time to share your experience. We are sincerely sorry to learn that the delivery of your package did not meet your expectations and that the packaging was not satisfactory. Your feedback is valuable and we will review it to improve our services, particularly regarding the choice of our carriers and the quality of our packaging. We hope that the quality of our products will bring you satisfaction in the future. Please do not hesitate to contact us if you have any other concerns.
Sincerely,
The David Vanille Team
Thank you for taking the time to share your experience. We are sincerely sorry to learn that the delivery of your package did not meet your expectations and that the packaging was not satisfactory. Your feedback is valuable and we will review it to improve our services, particularly regarding the choice of our carriers and the quality of our packaging. We hope that the quality of our products will bring you satisfaction in the future. Please do not hesitate to contact us if you have any other concerns.
Sincerely,
The David Vanille Team
J
Rating: 3 out of 5
I bought brown vanilla pods from Uganda, they are good, quite large. However, I regret the site that forces customers to buy a minimum of €29. I needed about twenty pods and had to buy 70 to reach the required amount. This leads to overconsumption. Unacceptable!!!!
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Response from DavidVanille.com – Spice Hunter
Dear Joanne,
Thank you for your feedback and for your purchase of brown vanilla pods from Uganda. We are pleased to hear that you are satisfied with the quality of our products. We understand your frustration regarding the minimum order amount and appreciate your feedback. This policy aims to ensure the best possible experience for all our customers, but we have taken note and are currently testing a minimum of 19.99€. Thank you again for your constructive feedback.
Best regards,
David
Thank you for your feedback and for your purchase of brown vanilla pods from Uganda. We are pleased to hear that you are satisfied with the quality of our products. We understand your frustration regarding the minimum order amount and appreciate your feedback. This policy aims to ensure the best possible experience for all our customers, but we have taken note and are currently testing a minimum of 19.99€. Thank you again for your constructive feedback.
Best regards,
David
P
Rating: 1 out of 5
Dry vanilla with no aroma
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