Customer reviews of DavidVanille.com – Spice Hunter

when I saw the hair in the vanilla pods, it really put me off!

Pod too dry.

The envelope arrived empty. No gesture or solution proposed by the seller.

I ordered vanilla pods and I am not happy, the pods were too dry and unusable, they went to the trash along with my money.

very dry vanilla

Very dry vanillas

3 weeks of waiting for the order, no shipping, sale canceled for "more convenience" for the merchant of course. No offer for replacement or delivery within another timeframe. I saw bad comments despite that I gave it a chance but here we are. Not serious despite beautiful promises of passion and love for the product from the gentleman.

Meh meh and meh

Just the delivery that I received as expected, otherwise to avoid if you want quality Madagascar vanilla beans.

Fast delivery.

Very well organized site. Delivery a bit long but notified. Great packaging. No issues with transport.

Very dry vanilla pods, no smell or taste. Maybe just bad luck with my 75 pods purchased.

The box was well adapted for delivery, that’s the only negative point.

Perfect for delivery and navigation on the site, nothing to complain about. However, a ZERO POINT for the products!!!! the pods are not pods but pieces of dry wood. I just opened one and tasted it, it's sand without flavor, that crunches under the teeth!! I am really disappointed! I was hoping to make a good rice pudding!!!! I expected wide and fleshy pods, a bit like the 'gold'... and well thick for the gold! How can such bad products be exported?!

I could have given a 'very good' if the delivery hadn't taken forever due to La Poste sending the package to the wrong destination. It's a shame to pay for fast delivery that ultimately took more than a week to reach me.

I am unfortunately very disappointed with the quality of the vanilla pods:
- which are very dry and must therefore be soaked in hot water to be split in two,
- which are very small in width, forcing the use of a whole pod when usually half is enough,
- which are very little fragrant,
- the product is not worth more than the amount charged.
In summary, the experience was not conclusive.

Hello.
During my order, I left a message asking if you could package the vanilla pods, which I bought by 50, in lots of 10, as it was for a gift.
It was not done, but in addition, I did not receive a message regarding the reason.
I then sent you an email but received no response either, sniff sniff.

arrival the week after the scheduled one, I had to organize myself because I was leaving so disappointed 6 days instead of three changes everything. what mill for the pepper selim impossible to grind bye

Haven't tasted all the vanillas ordered yet. I will not order from this site again and I will not recommend it to friends. Because I don't like false promises like: you will get vanilla as a gift (but which is not in the package) And when you talk to David about it, he tells you to ask for it on the next order. So, no more orders

Very good.

5 pods out of 20 are really significantly smaller than the others, really really small

Order received quickly, however some pods were broken or opened. Some very dry.

I was missing a product in the package.

We only received 18 pods instead of 20 which is not a big deal in itself. I was less pleased with David Vanille's reaction to this error: not a word of apology and simply we will add 2 to the next order.

An alphabetical classification would be appreciated

Pleasant site, correct delivery but I will not order again because there is still an anomaly in this order see below ANISE GREEN

Perfect, fast, top products, nice pen even though I would have preferred a sample of products lol. Thank you

The products are of good quality. The delivery is fast.
The communication is poor. No responses to my questions at all.

Half of the pods are very small and dry. Almost nothing to scrape off. It might be the variety that causes this, but I am disappointed

A 2kg bag of coconut sugar arrived torn, I contacted Davidvanille who never got back to me. I am surprised. The products are of quality but this lack of attention is surprising.

Package received very quickly. On this point, nothing to complain about. However, I ordered 20 Ugandan vanilla pods + 20 free. Only 10 pods out of the 40 are plump. The other 30 are ultra dry and either completely flat or very thin. I don't know how I'm going to manage to split them. I am very disappointed. I thought I was getting a good deal but that's far from the case. I feel like they are taking advantage of this offer to sell the unsellable. I sent them an email upon receiving the package but still no news. I am really disappointed because I relied on reviews, some said it was quality and others that they were dry and well I should have avoided. I am even more disappointed by their silence which I find unprofessional.

Did not receive my entire order and in response, I am told that what is missing (2 pods) will be sent with my next order! This is not normal!!

I did not receive my order. I therefore informed you. Furthermore, I wrote 3 complaints to COLISSIMO post from which I received the same recommendations three times that had no reason to exist. I even called and was advised to file a complaint for a fee of 120€. Yes! For an order of about thirty euros! SCANDALOUS! At the post office, I learned that this kind of problem has been frequent in recent months.

My order arrived damaged and part of a product was lost, and I received no response from David Vanille despite two reporting messages. Otherwise, fast delivery and products conforming and of quality.

It could have been a great experience if I had received my entire order, several emails and texts sent with supporting photos and no response.
I would have liked a reaction because I bought 5 vanilla pods and only received two pods in the bag!!!!!

Error in delivery, but very serious in handling this error.

I sent you an email regarding my order, I ordered basil and there is thyme instead??? Thank you for your response.

The 10 vanilla pods plus 10 vanilla pods were much smaller than 20 vanilla pods plus 20 vanilla pods. Not satisfied with this size.

The problem is that the quantity was not correct, there were only 39 pods and not 40, for a first order it's not great.

We ordered on January 5, were notified that the order was in delivery on January 7, and then again on January 13. In the end, we only received the pods on January 17... We are far from the deadlines mentioned on the site and will probably not order here in the future.